Reliance Communications Complaints & Reviews

My no [protected]. aLternative no is [protected] .I had port my no in Vodafone but reliance called me and gave me better plans so I ageed. But from 10th August my no has been port. But from customer care (reliance) a lady called me and promise me that I don't have to do anything so will mail to Vodafone and my porting will be stop. But I hv ported...

My mobile number [protected] and its postpaid plan 50 rs, i am using till 10 years in same plan but they have changed my plan to 299 rs and this month 885 rs bill then only i know my plan have changed, i ask to c c at 198 they tell i gave requst for changing plan in chennai rcom store, i am in arcot 150 km diff from wat to do now i dont know who will pay my bill

Hi,

It is regarding the plan that was updated without my permission... For which i have to pay inr 500 without any reason and your agents are telling me that it will be adjusted to your last bill with the company.. As i am paying extra money and this money according to you will be refunded back.. I want written confirmation email that my last bill will be adjusted with extra amount i am paying... This is the only thing i wanted... But your pathetic service given by harpreet... After that i spoke to akhilesh or ashnesh floor supervisor from mohali... He was not at all helpful... Being a loyal customer it's very disgracefull that the plans are activated without information... Then floor supervisor disconnect the call... Terrible service... I want to port my number to any better company which value there customer and don't say ki agar itni problem thi toh number lene se pehle sochna tha... I will escalate this to higher authority for sure and want immediate action i[censored] really value your customer... I will never ever refer any one... It's fraud company and they just know to eat customer money for no reason...

Sub : Reliance landline number +[protected]

dear sir,
I want to inform you that my office landline number +[protected] is dead last 7-10 days. I logged complain many time, but from company no any res-ponce.
This is irresponsibly attitude of company. Please action against this company, otherwise I feel trouble in my business.

Thank you,

Vikram Jain
+[protected]
+[protected]

Dear Sir

I have purchased Wi-Pod 4G LTE (Reliance) Model: WD670 (WW[protected]T) for the data card number [protected] from you on July 2016. The battery of the instrument started bulging within six months. I will use the instrument twice or thrice a month. I have taken this issue with your dealer in Chennai. He clearly told me that, its a manufacturing defect of Reliance. Hence i am sending this complaint to you. Please replace the same at the earliest

Samuel Prabhakar.S
3/320 Agathiyar Street,
Mugappair East
Chennai-600037
[protected]

Dear Team,

I am fed up of your services, I am loyal customer of your since 5 years. But these years i am really very unhappy with all your services as as there is always 4 or 3 Rs reduction on my no on daily basis. And when i tried to contact customer all customer care executive disconnect my phone and hold my line after four five min they disconnect my phone.

Your services for Jio is good but what for others are they fool who are using other than Jio.

If you wont reply on call or mail how an customer will contact. Sorry but your services are pathetic for other customer other than reliance Jio.

Kindly look into matter and resolve otherwise i switch to other network.

Thanks
[protected]
A Reliance Customer

Dear Sir/Madam,

It is most worst experience I have faced with Reliance Service. I was using Reliance 4G Data Card and when I want to close the connection but there was no help from Reliance Customer Care Desk to close my connection.

I have raised 2 requests first date 29/08/2016 Req No[protected] which got retained without any intimation to me. I raised Complaint No [protected] on 12/09/2016 I was told that connection will be closed within 24 Hours but nothing happened. I called up customer care on 15/09/2016 I was told that you have to raise another request, I did so Req No[protected] still connection not terminated.

On 23 Sep 2016 I called to customer care and I got response saying it will take again 10 days to get this connection closed. I almost did not used my connection for 1 month and Reliance Has sent a bill of Rs. 1065/- and asking me to pay it.

I am asked the reason why I need to pay the bill, I got response saying you used the service. When it is complete negligence of Reliance Customer service in disconnecting my datacard.

Thanks and Regards,
Ankit Fulzele

Hi,

My name is mannish yadav using 4 reliance no but due to pathetic service of network i am just thinking about to switch my all no. To other operator. I am trying to get my upc from last three days continuously but not getting it. I have registered my complaint through reliance insta care also but from last three days on every call which is i am getting from reliance, the executive is saying that your complaint is under process and will get resolved very soon.

Also when i am trying to connect to the complaint helpline there is no response, the call get disconnected after the very first ring after transfer from ivr.

Request you to please help in getting my upc

Thanks
Manish yadav

Sir i am so angry from this network because
1. My balance is always deducted my activation any service
2. It always spam lots of call from company or add world
3.i checked my last recharge detail 89
But customer service says no recharge on date 9 but it clearly shows in my mobile
And when i check my internet balance i have my data1024mb but when i try to connect i got notification that you don't have data balance
4.when i try to ask help from company care it block my no to connect costumer care always says thank you only

So what i do in last plz do something it also deducted my balance while i have internet data available

Sir, i am customer of reliance telecommunication for several years. I
Hear by inform you that my mobile balance which i am customer of
Reliance telecommunication, has been deducted for few months. Every
Time when i make some recharge to my cell phone, the reliance
Customer care makes some deduction to my balance with an excuse of
Value added service, which i never intended to active for this
Service. However, when i call them and tell about that, they refund my
Balance. But after some days later, i am again facing with the same
Problem, and this time they are not refunding my balance which they
Had deducted earlier, on 7th july of 2017, and they did not pick up my
Call. Now they are refusing to refund my due balance saying that they
Can't do anything because they hold a record of 3 days. But i had
Called them on 8th july and they have not received it.

This is my humble request to you sir, please take a good view on my
Complain which i am facing for few months.

My no is [protected]
Why reliance sending me SMS like this please say

After repeated follow-up you have failed to pay rs.894 CAF[protected] pay today to avoid legal procedure contact Priya Singh [protected]
Reliance call me now on above mentioned no. And give me answer
Repeatedly reliance send me SMS, i m unable to understand why reliance sending me SMS like this?

The staff of vasai west those who work in reilance store in ambadi road. They talk very rudely. They are not listening anything o[censored]s just telling that come on this date. They are not able to work there all of your staff are cracking jokes or taking with each other. They dont have any respect for anyone. Recently we are going to chsmge our sim from billing to prepaid. I need a rply for this. You have to take a strict action on that

Facing a issue in connecting calls to vodafone users from 06/08/2017. As soon as i dial the number it gets disconnected as call ended. I tried raising a complaint to customer care but they were just not interested and saying they can't take a complaint. My call was supposed to be transferred to tl but the call was on ringing for sometime and then it's was disconnected. Tried again to call the customer care chosed the option to connect to the executive but it was not connected.

Facing a issue in connecting calls to vodafone users from 06/08/2017. As soon as i dial the number it gets disconnected as call ended. I tried raising a complaint to customer care but they are just not interested. Please resolve this as soon as possible. My call was suppose to be transfered to the tl but it was ringing for a long time and then the call disconnected. Tried again to connect buy unable to speak to the customer care executive as the call is getting disconnected.

Dear sir,

This is in reference to mobile no. [protected] which i am using from last 1 year. I ported this number from idea to reliance because i felt reliance in better but after using it i feel that reliance is not best as i witnessed many instances like:

1. Customer support is not good, i called many times to customer care for one enquiry, all the time customer care executives are very reluctant to solve the query instead they put the call on hold and after a long period disconnect the call.
2. My billing plan is being changed without my information and consent which i dont want. Every time i call customer care, they said its mandatory to change the billing plan we cannot do anything, you have to pay extra money. I said i cannot pay and i dont want to change my billing plan. They put the call on hold and after a long time disconnect the call. One time, the customer care executive said that your billing plan is reverted as per my requirement but after 3-4 days, i received the same message thet your plan is not changed and you have to pay extra money in your bill.
Now its my request to please explain me the reasons for all the misdeeds done on me by reliance. As i know, without mu consent and information, my billing plan cannot be changed, then why reliance is forcing me to pay extra and changing my billing plan.
Kindly revert with full answer to my query..

In the last, if reliance cannot do me a favour my continuing my plan, then its better to pls. Disconnect the plan, i will use some other company plan for my usage and will go to consumer court for the same as i am having all the recordings of the reliance customer care executives.

Regards,
Dr. Kapil sharma
[protected]

ये भी कोई बात होती है बार बार रिचार्ज करते रहो और ये बैलेंस काटते रहें मेरा मोबाइल नंबर यह है [protected] इसमें आज भी पैसे कट गए और उससे पहले भी कट गए थे reliance बेकार है मुझे मेरे पैसे वापस रिफंड चाहये वरना reliance का नाम डुबो दूंगा हाँ नही तो यह भी कोई बात होती है बार बार पैसे डालते रहो और ये काटते रहें
मुझे 24 घण्टे में अपना पुराना और नया बैलेंस वापस चाहिये कुल। 14 रूपए

I have a reliance sim with number [protected]. But illegally several times the balance deducted for last few month. When i tried to complain this to relaince complain no.198. Its not working.
When i recharge, the balance deducted. Thus i can not use this sim comfortably.
Till date the total amount deducted near about rs 50/- or more.

My alternative no is [protected]

Respected sir/madam

You have disconnected my reliance no-[protected] in the name of my firm pratham finance (Prop viki dayachand sode) on the request of me dated 1st feb 2017. I had deposited one lac rupees through d. D no 063933 dated 18/11/2013 through business bank and receipt no is ib[protected] & ib[protected]. So sir please update me how much time it will take for refund of my money and how can i track this. As i also mentioned on mail that my office address is changed that is my new office address is shop no-4 motibindu society, shikrewadi nashik pune, near andhashada bus stop nashik road nashik-422101. Please comunicate on this address only as earlier as possible.

So sir please update me how many time it will take for procedure almost 6 months gone and also share your nasik office address so i can visit there and also contact person name and number.

Regards,

Viki sode

Mob [protected]

Date of incident : 09/08/2017

I am receipt of the following legal notice which i think is incorrect. My sim card connection ([protected]) was disconnected about 6 years ago.

After 6 years suddenly today i have received an email from "rcom. [protected]@relianceada.com" asking me pay remaining sum of 4724 which i don't remember owning at all.

I am not sure the following email is original or fake as well.

Under instruction from and on behalf of rcom having its office at kubera park, a1/b18, near lulla nagar chowk, kondhwa, pune 411 048

1. Rcom is in the business of providing telephone/data card service, and you have availed the services, from rcom signing the caf form hereinafter referred to as “the agreement”. As per the terms and conditions of the agreement, you had undertaken to make prompt payments as and when due for the services rendered by rcom and availed by you from time to time.
2. Rcom further states that as per the running account maintained by rcom total principal amount of rs.4724/- is outstanding against your, caf no:[protected], rcom herein has inform time to time requested you to clear the outstanding amount. But on one or the other pretext, you have avoided paying the said outstanding amount to my client.
3. Rcom states that, in spite of repeated requests, reminders and demands by rcom you have willfully and/or deliberately failed, neglected and refused, with malafide intention, to make payment of the said outstanding dues, in the manner and within the time stipulated as per the business norms and/or agreement and as such committed gross breach/default in due performance and observance of the terms and conditions of the agreement, further to which rcom is left with no other choice but to initiate appropriate legal proceeding against you.
4.in view of and under the circumstances stated hereinbefore, rcom do hereby call upon you to make payment of the said sum of rs. 4724/- only together with all further interests that will accrue due thereon till date of payment by you to me within three (3) days from the date of receipt hereof, or else be present at our office on 30 june, 2017 at kubera park, a1/b18, near lulla nagar chowk, pune 411040 contact person kareem [protected], e-mail:- rcom. [protected]@relianceada.com failing which, rcom shall be compelled and constrained to initiate appropriate legal proceedings against you without any further reference to you as may be advised from time to time and you will be liable for all the claims, costs and consequences resulting there from, which please note.
Yours truly,
Kareem
Please contact on kareem [protected], e-mail:- rcom. [protected]@relianceada.com for further information.
Cheque/dd payments to be made in the name of "rwsl a/c ris".[protected].
Please send cheque /dd on below address. (Cheque should be payable at par / clearance in all branches)
Reliance communications, bldg no b-18, office no-a-1,
Ground floor, kubera park, kondhwa, pune – 411040
By neft/imps/rtgs
Account name reliance webstore limited
Account no. [protected] (Current account)
Bank name standard chartered bank
Ifsc code: scbl0036084
Branch: mg road mumbai
After making the payment, please provide bank name, utr code and transaction ref no.

To

The manager
Trai
New delhi

Id no.[protected] service request no.[protected].

Respected sir,

My internet connection provided by the reliance communication is not working for the last 5/6 days and the authorities in reliance communications are not attaending my calls and requests. Kindly intervene to address my request. I am giving below the details for your kind intervention.

In the past also on several occasions their attitude was the same and it takes 10 days 12 days, etc. For restoration of the internet. Very callous and indifferent approach they are adopting towards customers.

Your kind intervention is solicited.

Regards,
A narayanan
House no.459 block-16
Lodhi colony, new delhi-110003
Ph: [protected]