Claimed

Safexpress Complaints & Reviews

3.7
Last updated May 1, 2024
Complaints 1068
Resolved
718
Unresolved
350
Quick Links
Statistics
Share
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Safexpress
Customer Service Contacts

Safexpress Phone Numbers

Toll free
1 800 113113
178
170
Phone
+91 11 2678 3281
105
147

Safexpress Website

Safexpress Head Office Address

Mahipalpur Extension, NH-8, New Delhi
New Delhi
New Delhi District
Delhi
India
110037

Safexpress reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Negi Harry
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bike damaged during transport

Sir
I sent my bike through safexpress last month. When i received it it was damaged badly
Its chassis. Damper. Front mudguard etc were broken which is costing me around 30000/_
I informed this to safexpress staff but no response found..
Filed complaint online too.. Again no response till now
Kindly look forward to pass my claim bill so that i could be benefited..
Waybill number
59861651...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EigiPunsi
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing item

I booked my bike along with helmet from trivandrum to srinagar on 09 jul 18 vide waybill no.57741107. The bike was delivered on 23 jul 18. The helmet is not yet delivered. The helmet is of red colour make vega. It was supposed to be with the bike. So, i request you to take necessary steps to get my helmet delivered as soon as possible. Hoping to get my missing helmet at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nageshk.fvl
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

committed for 5 days delivery, but 10 days left and till no response for delivery

Address:Khordha, Odisha, 751019

I have been booked the House Hold Consignment with Safe express on 14th from Jabalpur to Bhubaneshwar with Way Bill Number '55809781'.

On 17th July my Consignment was reached to Bhubaneshwar safe Express HUB today is 24th July where 7 days already left but till now no response for delivery.

Every I personally taken follow up with centralized Customer care and Local team of Bhubaneshwar HUB but no one given right...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rpl telecom
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received short material

Address:Faridabad, Haryana, 121004

Dear sir, my self deepak vohra propriter for rpl telecom d931, chawla colony, ballabgarh. Received short material dt 6/7/18 in lr no 60809767.250gms @ 800 as i have informed the driver and note given on the paper till the time no action done even no reply received. The amount of claim is rs 200 please remberse my said amount.
Thanks & regards
Rpl telecom
D931, chawla colony,
Ballabgarh
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu
Website:www.safexpress.com

They are making fake recruitment ads and scheduling interviews.Once reached up there, they convincing us to take up a paid course in logistics channel to get job like that.They are selling jobs not at all a professional logistics company.Just a money robbers.To convince the interviewers to get paid up, they having a institute called 'safeducate'.Its purpose to beg the candidates for money.So beware of it before going for an interview....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sakshithakur1
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft case

Stuffs are missing from my box I received..
When I receive box it was same as the box I sent like tapped with Safex tape but my hand bag-caprese peach colored, Bajaj press white colour and few cosmetics product are missing from the box
This is really unexpected n disappointing that a brand like Safex all this [censored] is happening... I m using this service for 2nd time.. I trusted your brand that's why took service again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Srikant Kumar Padhy
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of courier boxes even after 2 weeks

Address:New Delhi, Delhi, 110049

From Delhi my two 20 kg boxes were picked up by safeexpress courier on 30 the June 2018. They promised tht I ll get it delivered in 7 days tht is by 7 th july. It's already 14 days. I tried calling their customer number multiple times. They picked once. They r saying the Bhubaneswar branch has received on 6 th july. After tht no details known. I needed tht box urgently. I had my certificates in that. I wanted before 10 th to appear in an...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pjakka
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of carton boxes

Address:Mumbai City, Maharashtra, 4600076

There was 6 carton boxes to be delivered from Mumbai to Bangalore. According to the company they should have covered the six boxes with a plastic layering, which was not done. And also one of the box, had almost torn. My clothes inside it could have fallen out. Very irresponsible way of handling. Did not fulfill what was promised. Very irritated and unhappy with the response....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sehgal Sanjeev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waybill number 60345562 dated 2.6.18 courier parcel booked from panipat to bangalore

Address:New Delhi, Delhi

This is to inform you but i had booked a parcel from 2 box from panipat to bangalore vide above said way bill number which i received broken and we mentioned on the backside of the paper of delivery in presence of the delivery boy that we have received the package totally distroyed. Then i mail the matter to the office at ambala (Haryana). I received a call from there office at delhi that we will not pay anything to you because you have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjita Nongthombam
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel

Website:Safeexpress

The safeexpress guy came and collect my parcel on june 2nd and till now i haven’t recieve my parcel, its already a month, i tried to connect with them and they didn’t respond back, this is not fair, i trusted them that this is the best company for parcelling my stuff😣! I tried to get connect with them, and i tried to be patient but this is too much, i have waited tried to be patient but i cannot anymore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mgbrothers
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consignment was not delivered long time

Address:Nellore, Andhra Pradesh, 524321
Website:[email protected]

My Consignment LR no: 55896182 was sent to Jamshedpur from nellore AP throug safexpress on 11/04/2018 and was not delivered till now and there is no response from the Safexpress people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
humanresource.nbgroup
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for delayed delivery and not delivered in the address

We are from meena zarda udyod pvt. Ltd., bhubaneswar, odisha. We want to register the complaint that since our last two parcels (Waybill no[protected] &[protected], firstly we are not receiving the parcel too late. And secondly your company people are not delivering the parcel in the booked address. Instead, we have to collect the parcel from your office.

This is very pathetic condition for a courier company like you. We are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vembadiyan
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged one box, broken my bike stand and indicator

Address:625001

I am a customer of safe express, i am serving in indian army, i have booked my house hold items my duty station pathankot to my home station madurai. I received my booked items at madurai my box and bike stand and indicator items is damaged so i was complain to droping person written to my bill but don't action till now, so i was complain raise through online so pl take suitable action....
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh kumman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shortage of product in courier

Address:560026

Dear sir/madam

I have received shortage product which our company has couriered me and the courier boy did not gave me any kind of air way bill or supply bill to me, he took a sing from me and forced me to pick the courier form another place instead of drooping the courier to my home so please rectify this and courier which i have received is not matching to my invoice bill
Callahan number :-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
All metal Reed
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the material

Address:Ahmedabad, Gujarat, 79

Our customer booked the material from secunderabad through safexpress dated20/06/18
Docket no[protected]
We pooja enterprises — odhav - ahmedabad
Our customer booked the material on 20/6/18 but still till dated 28/6/18 we are not received the material

Tuesday 26/6/18 your people came at our factory (Pooja enterprises) for the deliver the material, but the tempo people only give the document, he forget...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreya Barbarwar
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promise for pick, up even after multiple communication

Address:560064

I reached out to safe express representative arun in bangalore to get my items packed and shipped from bangalore to durg. He had helped me 3 weeks ago in sending my household items to durg. However when i reached out to him a couple of times more, he said that he would come for pickup on saturday but he didn't show up since 3 weeks. This is creating mistrust and hatred in my mind because of the irresponsible behaviour and fake promises. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sepack18
from Mannarakkat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay

Address:Ernakulam, Kerala, ​683562

60824653

Shipping date jun 4, 2018
Arrived jun 10, 2018

Till now the said consignment not delivered. The parcel's concerned driver called me to deliver the goods after office time and i strongly said the consignment must be delivered within 5 pm, our office time. But not taking seriously. What kind of service you are providing, is this a part-time job for you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
debalinag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extremely poor services and ignorance from safexpress

Address:Mumbai City, Maharashtra, 400050

Waybill number[protected]
First, safexpress delivers baggage with open and missing items. And then after a lot of harrasment safexpress finally agrees to pay me some amount. And then delivers the check to some different address. Is safexpress good for anything or just knows how to harass people. Even after sending so many emails i didn't get a single response. Please look into the matter as soon as possible!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shabnam rana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

box damaged

Address:480553

Safe express!!

We are not happy with your services. We were promised that your product will be delivered safely at your destination but this is not happend. We received the box in a breakable condition it had a lots of dents.
Plz look into these matter and make sure such problems won't happen in future otherwise you lose the trust o[censored]r customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shabnam rana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged box

Address:Chhindwara, Madhya Pradesh, 480553

Safe express!!

We are not happy with your services. We were promised that your product will be delivered safely at your destination but this is not happend. We received the box in a breakable condition it had a lots of dents.
E are not happy with your services. We were promised that your product will be delivered safely at your destination but this is not happend. We received the box in a breakable condition it had a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy