Samsung India Complaints & Reviews

Hello,

I didn't receive my refund from last 30 days.

I mailed them 2 time call them 4 times from last 2 week.

But still not get any solution.

They are not responding me and not give me my refund...

I called Samsung helpline before purchasing and was informed about the Galaxy A73 Buds Live Bundle offer (sharing the document). And he also directed me to the T & C page and told me that even if I purchase from Flipkart I will be eligible for the offer. I have tried redeeming the offer from Samsung Shop app and it was mentioned Device not eligible for redemption. I have also tried contacting Samsung regarding the same and was informed at...

I had raised concerns over the quality of display panel samsung is providing on premium 4k smart tv which is getting faulty in just 2 yrs for use.
I had requested to review the case and provide a satisfactory solution.

After email exchanges and discussion over call, Samsung executive denied for any resolution whatsoever and advised to repair the TV by paying the full amount for the panel. I requested to at least send...

Hi, I'm waiting for the refund from past 5 working days. My order id is [protected]. Why is samsung delaying refund like a typical government office? Aren't you guys a multi billion company? U guys are working like a typical Government job with no proper response....

My Samsung galaxy a71 phone is out of warranty, Samsung provided a software update and I install it, after that my phone display is damaged( there is a white line in display). I went to Samsung service center muvatupuzha, kerala, india, they also confirmed it was the problem with update. but during out of warranty there is no provision to change it of free of cost. my phone has no physical damage....

From the morning itself, some face recognition icon appears near by front camera, it consumes more power, I am unable to deactivate it. Help me to deactivate immediately. Please do the needful....

I have placed an order on samsung shop. But after three days my order has been cancelled by samsung itself without any reason and blocked my funds and refund not credited in payment mode yet....

Hi Team,

This is unbelievable. The fifth time we’ve had your technician coming over, opening the TV for a dozen of times and going back. Is my house you Samsung R&D station and my TV signed up for just that. What are you guys upto?! There are total 3 parts in a TV, which i could see when your technician opened the TV, out of which 2 are been replaced. The panel and the motherboard are been replaced, and TV is still lying...

I was purchased LED tv from Samsung company through to Vijay sales tv was working only one year and after his picture tube is nor working. than i was called to the customer care they had decline my issue and says we are not liable for this.

please help because tv cost is too high as i paid its around 33 thousand...

17 month old Samsung Galaxy Note 20 ultra smartphone stopped working suddenly giving constant screen freezes and restarts. Service centre Tried factory reset and issue is still the same. This is clearly a manufacturing defect and needs to be rectified by Samsung. I visited the service center but they said it's a normal problem and that it will be fine and had to get the motherboard replaced. I was regularly visiting service centres and again...

I ordered a washing machine from Samsung India Electronics Pvt Ltd, delivered was supposed to be on 29th of Sept and here I am standing on 30th September writing a complaint after reading reviews of several customers regarding the same issue. The product is not moving from its last location from 7 days....

I have ordered refrigerator from Samsung Shop on online portal which got delivered on 26th September in damage condition and immediately i raised complaint vide complaint number [protected] dt 26 sep and based on the same technician has visited the premises to check condition of refrigerator on 27 sep. however there is further response from samsumg after the technician visit and several times i tried to discuss with customer care with my mobile...

Order ID: [protected]
Ticket Number: 73345842
Phone Number: [protected]
Address : 116 J, DD DIAMOND VALLEY, EDACHIRA, KAKKAND, ERNAKULAM, KERALA PIN : 682030

Dear Team,

With lots of excitement about a new TV buy, my Samsung frame TV arrived On 17 Aug 2022 after a delay of 2 days from the promised delivery date. The delivery partner simply cancelled the delivery multiple times stating Customer...

I had ordered a Samsung tablet S8+ on 4th September 2022+which was showing a bank discount with HDFC cards but it was not placed due to Samsung India's fault to which they replied that offer is not even applicable on HDFC card. The order contained two items a Samsung tablet and a charger.

So finally I had to cancel my order on 5Th September for which refund had to be given in 7-10 days. It has been almost 24 days and I have...

Dear sir,
i purchase a Samsung M53 mobile in Samsung India online on 20/07/2022 and they are fail to deliver in time and i cancelled my order in 26/07/2022. I got Rs.299 as partial amount on 26/07/2022. i called many times to customer care and raised my complaint many times up to now my remaining amount not refunded.
my order id-[protected].
so please rectify the issue as early as possible....

I have bought a samsung s20 fe 5g I think it is a premium segment phone of samsung but why it don't have a basic app lock??
It is very usefull feature and even a phone of 10k price range have this feature. Can samsung do something regarding this, can a basic app lock be provided....

I purchased a samsung galaxy A73 from samsung smartphone cafe on[protected]. But i have not able to redeem galaxy buds 2 as I am getting error message "device not eligible for redemption". I tried this 4 days after Sim activation and purchase.
I request samsung to please help me.

My mobile : [protected]
Email : [protected]@gmail.com...

I bought Samsung S21 FE 5G smartphone which was delivered on 22nd September 2022 from Samsung Shop app using exchange offer. I have exchanged my old phone for a new S21 FE 5G, and have received a defect product. As per Samsung policy they have rectified it as a defect product and provided "DEAD ON ARRIVAL" certificate from authorised service centre and have collected their defective product on 27th September 2022. I have been talking to them...

Question
@SamsungMobile Model No - M31s
Complaint No - [protected] & [protected]
Bill No - [protected]
No one is looking after my complaint.Custoker caer is giving me 50discoumt as a as doing mercy onme .When the entire issue came from Software end while updating where is my fault that i am bearing so much pain and following the case from 1 week no body is helping me as i am rely getting frustrated .Requet you...

28/09/2022
i dont know what happened suddenly in the morning after update it showing green vertical line on the left side of screen
its really pathetic experience...