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Samsung India Complaints & Reviews

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Last updated May 30, 2024
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Samsung India reviews & complaints page 29

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Z
Zainuk
from muzaffarnagar, Uttar Pradesh
Sep 28, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit and cancel

Address:charthawal

I had got a samsung smartphone mi finance and every month i had to pay the payment of 1356 on the 5th of this month money was deducted from my account and then after auto debit it was canceled no refund and No answer even after calling several times no response
please listen to me
NMAE JENUL AABIDEEN

[protected]@GMAIL.COM
TRANSECTION DATE .5/9/2022...
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PrathameshW
Sep 28, 2022
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Refund issue

Due to some personal reason i cancelled my S22+ order on 26th of September but I haven't got any updates of refund.

I got message saying that I have to return the product but I cancelled the order before the product was not even delivered to me. How am I supposed to return the product.

Samsung India please help me resolve this issue as early as possible. I will be very great full to you.

order...
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Rishab jangra
from Bhiwani, Haryana
Sep 27, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile screen of s20 fe 5g

I bought a brand new s20fe 5g on 9 September yesterday suddenly it's screen turn black, phone is vibrating and touch is working but screen is dead and care is not helping me in this by saying it is out of warranty because of physical damage...
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S
saiteja pakalapati
Sep 27, 2022
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Refund not received pending from more than one month

Address:India

I have placed the order for samsung galaxy f23 mobile and charger and had to cancel the order as the offer offer mentioned in website wasn't applied to me and found it after making the payment . I cancelled the order immediately within 1 hour and sent email to samsung customer care.

cancellation date:[protected]

Now Its been more than 30 days since I have cancelled my order and I haven't received it yet.
br...
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B
bubulc
Sep 27, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated

Respected Sir,
My prepaid Order ID-[protected] was cancelled by me due to unavoidable circumstances and the same is Return To Origin in transit. But customer care is telling me that order was not cancelled and it is in transit to me. They are not educated enough and don't know what is the meaning of In transit to customer and In transit to Origin.
The Fraud courier company (Delhivery)is delayed to return the product to seller...
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G
Gopi Stan
Sep 26, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam A52S Mobile

I bought a Samsung A52s mobile a month before, but it had a lot of problems, such as not charging properly, hanging when I opened the camera, and automatically turning on the loudspeaker. I asked for a refund, but they refused and told me to go to a service center, but the service center told me to restart the phone, so that was of no help to me, so I finally decided to exchange my phone within 40 days! Despite the fact that the IMEI is no...
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girish1612
Sep 26, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
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Denial to rectify issue created by them

Address:Koparkhairne Navi mumbai 400709

I am using S20+ for past couple of months suddenly after the July 2022 update green lines started showing on my phone screen i went to the service center and they were busy asking several questions about the phone they were aware that this issue has been created by an update rolled out by samsung its disappointing they said my back cover isnt in a proper condition the phone has been used for a while and will have ware and tear but they are...
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S
sunny112031
from Patna, Bihar
Sep 26, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung split inverter ac

Address:ny/26,jhunjhun mahal road ,new yarpur ,gardanibagh,patna ,bihar-800001
Website:www.consumercomplaints.in

Dear team, my Samsung split inverter ac is not working since last 1 month.i already complain 2 times to the Coustomer care but But 2 different people came from different service center and both told different issue.And both took service charges from me and did not resolve the issue as my compressor is still under warranty.I do not understand that this is a product of a company and how can 2 people tell different issues. From above, they also...
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SAtish LAkra
Sep 24, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery

I Ordered a product from Samsung shop on 18th September which was expected to be delivered on 23rd Sept. So, on 21st when I tracked, I found out the product wasn't shipped yet, I there itself contacted customer care they told me we're raising a ticket on this concern and the respected team will get in contact within 48hrs through mail. From here, I kept talking to them every day twice on this concern but every time they only say- the concerned...
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N
Natansh_20
Sep 24, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
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Samsung M31s keeps freezing and then auto restarts

I've had my Samsung Galaxy M31s for 24 months. My phone has recently begun to freeze and then restart. This occurs so frequently that I can no longer use my phone properly. I checked some Samsung community forums and found the same problem posted by many other people there, and Samsung has yet to issue a statement on how they intend to resolve this issue. Because so many of their users are experiencing the same problem, they should investigate...
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R
Rohit8878
Sep 23, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About extra charges

Address:Kukshi

I financed my phone from store and they charged me extra charges of file charges, insurance charges, and many more.
They took more than 2000 extra from me.
Please help me.
Rohit Norke
[protected]
[protected]@gmail.com...
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P
Prasakamble
from Pune, Maharashtra
Sep 23, 2022
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Device damage due to update but not getting free replacement

Address:Pune, Maharashtra

This is regarding s20 plus samsung. The device is getting green lines and the issue is on all phone due to the update samsung has given on the phones.
The response on mail and other sources is not satisfied. Let me be clear…….its your fault samsung…..accept it and fix it……...
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T
techieman
Sep 22, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered faulty TV

I had recently purchased a TV from Samsung. The TV was faulty within the first week. The service engineer doesn't respond properly....
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A
AnshulPareek
Sep 22, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
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Faulty Product Received

Address:India

I recently ordered a Samsung galaxy A73 5g from samsung's official website. Now after receiving it (received it on 17th September) when I tried out it's camera and speakers, I found them to be not good at all. I previously have used Samsung M31s which costs less than half the price of A73 but still have got far better camera.

Now I have requested Samsung India to accept the return of the device and refund my amount but they...
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H
Hemanth Steel
Sep 21, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine Purchase Warranty Issue

Address:Old 14 New 27 Vaidhyanathan street sowcarpet chennai

Samsung Team
Chennai India

Ref Samsung Invoice No 33S[protected] on[protected]

Sub Purchase Warranty issue raised on 1-9-2022

Samsung Washing Machine 7kg
Model WA70BG4441BGTL
Serial 05A05PBT800812K

We are not happy with Samsung

Mr SHAJIN this is my 8th mail you for same issue,

We spoke with you on[protected] and[protected] regarding...
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A
Arihinjay
from Kolhapur, Maharashtra
Sep 21, 2022
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Refund declined

I had ordered galaxy book 2 pro 360 on 1st september and it got canceled on 16th september because of shortage of stock. Yesterday I got a message that my refund has been declined why is that so?
Arihinjay Patil,
[protected],
[protected]@gmail.com...
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A
Arihinjay
from Kolhapur, Maharashtra
Sep 21, 2022
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Refund declined

Website:Samsung shop

I had ordered galaxy book 2 pro 360 on 1st september and it got canceled on 16th september because of shortage of stock. Yesterday I got a message that my refund has been declined why is that so?...
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K
Kenish
Sep 20, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M31s mobile

You have asked for contact details for my previous complaint. Where do i share it and how...
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S
Shiv0512
Sep 20, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seller cheated me.

Kiaan Marketing
A-29, Mohan Co-operative Industrial Estate,
Mathura Road, Badarpu
New Delhi, Delhi, 110044
IN

PAN No: AAPFK3731K
GST Registration No: 07AAPFK3731K1Z0
Order Number:[protected]

Above is the seller from whom I bought a Samsung galaxy F62 on Amazon in September 2021.

Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's...
+2 photos
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Hemanth Steel
Sep 20, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine Purchase Warranty Issue

Address:Old 14 New 27 First Floor Vaidhyanathan Street Sowcarpet Chennai 600001

Samsung Team
Chennai India

Ref Samsung Invoice No 33S[protected] on[protected]

Sub Purchase Warranty issue raised on 1-9-2022

Samsung Washing Machine 7kg
Model WA70BG4441BGTL
Serial 05A05PBT800812K

We are not happy with Samsung

Mr SHAJIN this is my 8th mail you for same issue,

We spoke with you on[protected] and[protected] regarding...
+3 photos
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