Samsung India Complaints & Reviews

Today is 20 september 2022 writing this .
i bought m30s about 1.5 years ago, sometimes it get restart automatically and i ignored though . but now when i was using an application it lagged and shut down automatically . i tried to start but it was not working, i tried a lot to switch it on but it didn't turned on . then next day i took it to the service center agents told me to replace motherboard without checking the issue .
he...

This Complaint is in reference to Motherboard issues that F41 Phone is facing. Bought this Phone from Samsung Store directly on 18/10/2020 with invoice No. DE1MP[protected] from Savex Technologies P. Ltd., having IMEI No. [protected]. From last 2 days Phone gets auto restart and heats up on screen side. On meeting Service Center in Ahmedabad he immediately admitted that its Motherboard issue and is normal in Samsung Brand, In which Brand...

Date or Purchase: 8OCT2021

Date of Defect: 4th SEP 2022 & Again 19SEP2022

Invoice Number:1207/21/s-31068

Warranty: 5 years

Description: SCREEN TURNS black while playing many movies and serials

Resolution requested: REPLACE TV immediately as it is NOT getting resolved by change of settings and resetting TV again and again....

I had raised a service request [protected] for the display issue on 3rd Sep 2022 and the executive visited house and confirmed an issue with the backlight display and they would take the TV to service center for the repair. One the local person took the TV on Sep 6th to authorized center Elegant Service center in Alleppey. Even after multiple attempts to contact the center I am not getting any proper updates and also when i check with Samsung,...

Hi
I had purchased Samsung S22 Ultra mobile from Laxmi connect Panvel on 20th August 22.
At the time of purchase I had taken extended warranty for the mobile.
But instead of extended warranty dealer had processed the request for accidental & liquid damage.
I am trying to contact Samsung from last one month but nobody is interested to resolving the complaint.
Even after sending emails to CEO nobody is care...

Today when I am using my samsung m31 phone suddenly it started auto freezing and restarting. I use authenticate samsung charger and no third party softwares are present in my phone.
When I checked about this online, I came to know there are thousands other samsung users who faced/facing the same issue. When visited customer care they asked me to replace the motherboard which would cost around 9 to 10 thousand. But why should we pay...

Dear Consumer Help,

I have ordered one double door refrigerator from Samsung shop (samsung.com) app which is online. Order number #71055052. At the time of ordering product, it has cancellation & return policy which says product will be replaced at the time of delivery. And I have received the damaged product, when I asked them that I need a replacement of the same product samsung says they don't have replacement...

I have purchased Samsung Galaxy M31s in Aug 2020. Little did I know it would turn into a disaster and Samsung as a company would loose my trust on it.
Recently I started facing automatic restart issue like many other users and visited customer care hoping some help. From the Engineer at customer care center, I learnt that the issue is with the power IC and he said since they are not authorized to replace the power IC, they will have...

This phone was never dropped nor used in harsh conditions because this was basically my secondary phone, so you can imagine the usage.
Just after the update, I observed the pink line so I visited the internet to check like every other person would do.
And turns out that the issue was more in the S20 plus phones. So I consulted a few friends who faced the issue and they informed that the problem was the same with their phones...

This phone was never dropped nor used in harsh conditions because this was basically my secondary phone, so you can imagine the usage.
Just after the update, I observed the pink line so I visited the internet to check like every other person would do.
And turns out that the issue was more in the S20 plus phones. So I consulted a few friends who faced the issue and they informed that the problem was the same with their phones...

I bought a samsung note 20 on 21st sep, 2020 with 2 year complete protection plan but i was not satisfied with the product any time after my purchase. I need to repair my device 4 times during this period and in last 3 months I'm irritated by the Samsung and their senior assured me every time that i have faced no problem in future but all the time same problem happens or new problem occurs.
I have all the proof of mail and the picture...

Auto restart problem in samsung m31s after last two software updates. Reviewing the complaints of other users on this site got to know i am not the only one having this problem. Clearly indicates the cheap business strategy of Samsung India compelling its customers to go for huge repair costs or buy new devices....

I have purchased a Refrigerator from Samsung Online Store on 16th August, and my order id - [protected]. But the defected product was delivered on 18th August, and demo was scheduled on 20th August. during the demo we came to know that product having multiple dents on body. Immediately, I have raised a return request on 20th August, but I am still waiting for reverse pick-up. Every time when I tried to communicate between Samsung Customer...

RAJNI RAJESH DONGLE
NAMAN ENTERPRISES, 238, USHA NAGAR
EXTENTION, NR. DRAVID SQ, UORE, RANJEET
HANUMA, RANJEET HANUMAN ROAD
Indore, Madhya Pradesh, 452001
IN

PAN No: aewpd2689g
GST Registration No: 23AEWPD2689G1Z7

Above is the seller from whom I bought a Samsung galaxy f62 on Amazon in August 2021

'Samsung SmartCafé (Naman Enterprises)' is the store which...

Dear Sir/Ma'am,
Have purchased Galaxy A71 phone from Samsung Shop portal in October 2020 (invoice attached), being old loyal Samsung customer and already using many samsung products, I trusted the brand and get ahead with this purchase. I am really sorry to say that this purchase has turn out to be a nightmare in past One and Half years.
-The Device first brokedown after 10-11 months in September 2021, where it was not switching...

Hi,

I have cancelled these 2 orders [protected] & [protected]
Still amount did not get refund

It has already crossed 20+ Business days for both these 2 orders.

it is really frustrating for calling customer care every 48 hours...

I ordered a Washing Machine from Samsung and it arrived damaged and it has been over 17 days now and my return and refund both have not been processed and Samsung is least bothered to contact me.

I've written on their Twitter Handle multple times, sent emails to their CEO (Service head email address) and all is in vain.

I've attached all details and I've been stuggling to return this damaged washing machine....

Hi,

I had pre - ordered a Samsung Flip 4 on September 01, 2022 on the Samsung Shop with the Pre-Order Bundle offers including the following - (A Free Case worth 1999/-, A Free Wireless Charger worth 5999/-, A Galaxy Watch 4 Classic worth 34, 999/- at 2999/-). This was promised at their website and I hence purchased the phone. They were supposed to be delivered on September 04, 2022 (estimated)

However a few...

Hello,

We purchased a Samsung 4K NeoQLED TV Model code - QA65QN90AAKLXL 65" ON 15th August 2022 from Croma Mulund West, Mumbai for the offer price of INR 134999.00 as mentioned in the invoice attached with this mail under the name of Sumit Kotal. The item was delivered on the 19th of August 2022 and Installation by Samsung Engineers took place on the 22nd Of August. During the installation, it was noticed that the screen was...

I have been following up under ticket ID #71040938 since 04 Aug 2022. Everyday i get 24hrs of Time but no resolution. Customer care service Representatives are of no help, except they just say that they are escalating the issue. Not sure if the escalation has no importance in SAMSUNG or the customers have no importance. From last 30 days i am behind the samsung support group and still i didn't get any resolution to my problem. All i get is...