Samsung India Complaints & Reviews

I have bought a Samsung M51 smartphone on 24 Jan 2021. Now the product is out of warranty and the display unit of the product has got failure as confirmed by the service center in hsr, Bangalore. Now they are not replacing the handset as the display unit is costlier and heart of handset which is failed in 1yr and 8mths (handset is with service center and customer is not having any handset at hand) and the customer is totally unhappy and highly...

Hi,

I recieved damaged product at the time of delivery.

I have attached the damaged pic & CSR copy along with the attachment.

I raised the product return dated on[protected].

Still i'm waiting for the product return almost Three weeks completed.Very worst customer handling. Don't cheat customers with damaged products ....

Samsung galexy m31s mobile automatically restart

make: samsung
(samsung galexy m31s)...

My mobile touch scren got broken and i have changed my touch screen of my samsung mobile m02s in Chennai. They charged 2700. Again my touch screen gone in sep .smasung care point charge 3800 at banglore care point for the same .how come the rates diff month on month basis.

Then service the care point given in pathetic .first over charge then I asked the facility to drop at door steps at charge. They agreed ND share one whatsapp...

M21 is auto restarting and customer care is saying motherboard changing.
There 1000 o[censored]ser facing the same issue and Samsung should look into this . I have boarded this phone since it was make in India phone....

Hi Sir, I had purchased a mobile handset on 26th October 2021 and unfortunately within 45 days ( 10th Dec 2021) of the purchase the mobile switched off and did not charge. Upon reaching out to the service center at D-26, 1st Floor, Sector 3 Noida-201301 it was assured that it is under full warranty ( Acknowledgement of Service request attached for your reference) and it will be taken care and can be collected upon repair. I was asked to wait...

Hello Samsung India

This email is regarding my first ever visit to Samsung Mobile Service Centre on 23/08/2022, where I had took services for my Samsung Galaxy C9 Pro to get it's display properly worked with newly purchased combo along with its new battery (due to its fast and quickly draining drawback).

Post to the service of my phone, its creating a problem with the black display on the back of its home screen,...

I have a double door fridge which I purchased it in 2012 now the issue was gradually my vegetables got some ice in it so I called in customer care and someone visited at my place. Now the issue was something else and I had to call them 4-6 times for one issue and they did something to my fridge that my door is not free now and also not in stock. I have a call recording I have escalated in ceo desk but no revert. Kushal from ceo desk is not...

Today I updated my samsung m31 phone but after few minutes it started auto freezing and restarting every 20-25 mins o[censored]sage. I use authenticate samsung charger and no third party softwares are present in my phone.
When I checked about this online, I came to know there are thousands other samsung users who faced/facing the same issue. When visited customer care they asked me to replace the motherboard which would cost around 9 to 10...

Ordered a mobile phone through their Samsung.in website early august, havent been able to download a GST Invoice Soft copy from their website. multiple customer care tickets and mails are proving to be of no use. How can a registered company deny the GST invoice soft copy when they have shared the hard copy with the mobile purchase? It has been a month and no resolution is available. order no. [protected]...

I have ordered Samsung Galaxy F23 and adopter price of 16958 rupee on 18th of August and cancelled on the same date, till date I haven't received my refund. The company's policy says 7-10 working days but it has been more than that, i contacted customer service more than 10 times in this 15 days period.they just don't know what happen. I haven't received my refund. I paid through credit card and now the bill has been dispatched. So I have...

I have ordered a Samsung phone from samsubg online site through my company portal on 1st August. And Samsung cancelled my order on 9th August. Same day i reached out to samsung support for refund. They told it will be initiated and it will be refunded in 7 to 10 business days. But its been almost a month and refund is not initiated yet. From so many days I am reaching out to support team and receiving same dialogue as we are escalating and...

My Samsung M30s gone Black screen after the recent update last month. Request the Forum to take a strong action against Samsung India. Similar cases are more. I believe that to sell their upcoming mobiles, they are killing the old mobiles in the name o[censored]pdate...

Dear Sirs

Everyone who has purchased Samsung M31 Series phone are facing booting issues of Faulty Motherboard, i wrote to samsung but there was no response, Lot of complaints are also in the internet, Why Samsung is not answering for the cheaper phones sold at a higher cost.

Why can't Samsung call back all M Series phones and give a free replacement or return the money to the persons who had purchased the phone.br...

I purchased Buds2 pro on 16th of August and paid by Net banking. I cancelled the product on same day which is 16 Aug 2022. I called Samsung customer care and they said to wait for 5 days. But it's been 3 weeks no refund received.. I emailed service head customer care.. Tweeted to Samsung India. No resolution provided. It's really bad experience. I just need my refund of 17999...

I got replaced my display and while getting it back the touch is not working during charging and the touch sensitivity is very high. When I complain back the manager told me that they don't have any other spare and requested me to use it for one week and that they will replace the display once they got their spares. I waited for around 18 days and the service center manager is keep on postponing and I have to travel for my job. Now it's very...

I am writing with my dissatisfaction with the quality & after sales service of my S20 plus purchase.
I bought thee phone in October 20 and it has developed a screen issue with 2 green lines on my screen rendering it unusable. This is a manufacturing defect which is acknowledged by them n they are providing a 1 time screen replacement for it too. However, they have refused to fix my phone until i pay them 15, 000Rs. This is because...

I recently updated me s20 pluse after few days of the after the update I got a green line in my screen and hitting issues in my phone and back panel come out without any Damage or fall and this is not my fault sir please help me...

I had ordered galaxy watch 5 44mm LTE on 17/08/2022 via Samsung shop app. On the same day I canceled the order because I did not receive the 3000 rupees bank cashback as they were offering. I was told of getting refunded by 7-10 working days. It is more than 20 days, and I still did not receive the refund. Customer executives are clueless and asking me to have patience. They are sending me same mail again and again that it will be refunded...

I have ordered Samsung Galaxy flip 4 on 16th of August and cancelled on the same date, till date I haven't received my refund. The company's policy says 7-10 working days but it has been more than that, I haven't received my refund. I paid through credit card and now the bill has been dispatched. So I have to pay for a product that I haven't even purchased In the first place. I need an urgent solution from Samsung India and my refund needs...