Samsung India Complaints & Reviews

Hi,

In my family and office we are using 7 Samsung M Series phones for the past 2 years, 2 - M30, 4 - M31 and 1 - m31s, with in the period of last 1 month I'm facing Hang and Restart Problem in all the phones, if its a motherboard problem, how its happened to all good working phone simultaneously, and while I googled for the solution, day by day the same complaints raised by many M Series and A Series users, How its possible...

Complaint # 74921928 raised with samung
Bought new mobile samsung s20fe5g from samsung store. It was dead on arrival. We shared dead on arrival certificate from samung customer care and still replacement phone not given. No reply too from customer care.

Rajiv Menon N
[protected]...

RECENTLY BOUGHT SAMSUNG M33 25/SEPT/2022 i know about country so i used it for week using Indian sim in India, but when i came Israel with same mobile and tried using Israel sim now i am getting country lock message....

The Galaxy Buds Live were available for 499/= if purchased together with Samsung Galaxy A73. The offer was valid on 14th September 2022.

I added both the phone and Buds to cart and made full payment via credit card. On checkout page it showed estimated delivery day of 19th September for both the products.

I received the phone on 17th September 2022 but i am still waiting for the Buds to be shipped.
br...

Dear Team,
With great confidence I come to you with my worst disgusted customer service experience from SAMSUNG ONLINE CHAT and CUSTOMER SUPPORT that you may help in resolving this most annoying issue.
On the 29th Sept 2022 I had placed an order for SAMSUNG TAB S6 LITE WIFI VERSION 2022 MODEL GREY COLOUR ONLINE via the official SAMSUNG SHOP APP. Order Number- [protected] and PO No.- [protected]. I was notified that the delivery...

I wrote these complaint 3rd time, samsung is very wrost company that i ever seen in my life, all the mobiles of samsung less than rs30000 have a same problem . samsung should take action against these, i have same problem with motherboard, and the customer service care ask to change motherbord of costs 9000, so plz samsung plz help me or replace my phone or change my motherboard.
email;- [protected]@gmail.com
mo;;- [protected],...

Https://twitter.com/risKareer/status/[protected]?s=20&t=v8blZikbSo9-h7u8zsGnkg

#Underwarranty, #Samsung M52S purchased on 24.10.2022, battery fuming, smoke coming out, mobile phone destroyed completely. The company detects on 29.09.2022 and on 04.10.2022, as battery fire. Now attributing misuse by us. Harsh. Feels cheated.

Friends, please do not purchase the above model.

#Underwarranty,...

My samsung m31s mobile automatically hang and turn off....

I purchased a 108 cm smart Samsung TV from a Bhubaneswar dealer in year 2019 model number UA43N5470AUXXL/2019.

I have experienced mother board failure 2 times, once on[protected] and another time[protected].

It has failed again in May 2022 after which i raised a complaint thru toll free number, having service request number [protected]. The Technician came and found that mother board has failed again. Post this...

I have purchased the Samsung F41 mobile on September, 2020, and I am facing auto restart problem from past ten days, I contacted Samsung Elite care, they flashed and reloaded software. Later problems continues, again given back to care, they replied mother board gone and need to replace and its cost around Rs.6500/-

Many people of various models of Samsung have been this facing this issue after a software update pushed by Samsung.br...

Purchased my 55" Samsung TV directly from the Samsung app on 23rd Sept in the ongoing sale. Received the TV on 29th Sept with a broken panel. I submitted a return request and ordered a new TV on 30th Sept again from Samsung Shop. Received it on 4th Oct with a defective panel. The customer care states that I can return it if its defective. Am I supposed to keep ordering and returning my purchased items? We ordered a Samsung TV by thinking...

Sumsung many mobiles with exynos 9611 processor having auto restaring (bootloding) or screen freezing issue. I have samsung m31s which also have same chipset which start screen freezing and continuous restarting. I went samsung service center and told the issues, they told me that the motherboard is damaged and it have to change which cost around 7-8k. The motherboard issue is due to chip or hardware that samsung uses, it is not the fault...

I ordered Air conditioner from samsung india on sep 11th 2022 and delivered on September 15th 2022. I received different indoor and outdoor unit (Model Mismatch). I requested for return . Worst part is Samsung is having a procedure where samsung engineer has to provide CSR Copy after examining product. For this it took nearly one week where their third party AC engineers took time to provide CSR copy after many phone calls. Finally Samsung...

While I was on call from my Samsung Galaxy M21 phone, it stopped and restarted. While restarting it stuck on Samsung logo screen for long time until its battery ran out. But it did not start. Now even if I charge it, it is not charging and starting...

My Samsung Glaxy M31s was purchased on 20 Dec 2020 and it was working fine unless the phone update one month back. The phone used to switch off and on, on its own but soon stopped doing that. On 2 October 2022, it hung up and did not move beyond the start screen. When I took it to the service center, I was told it was a motherboard issue and that first I should pay 9500 INR, and later when I questioned again that I should pay 8800 INR. It...

Today we received the new Samsung washing machine with multiple scratches and paint peel off conditions.
Couldn't upload the photo because your software is not accepting the file size of 5.2MB even though it's less than the mentioned file size of 32MB....

I cancelled order number [protected] on samsung.com on 26-Sep-22 and cancellation request was accepted on 26-Sep-22 itself by Samsung as the item was not dispatched till my cancellation request. Since then it is 10 days passed but the Refund of Rs. 15999 has not been process yet by Samsung despite several follow ups (Ticket #[protected]. They only shared false assurances but no real action. I am yet to receive the Refund....

I placed an order of samsung galaxy s22 plus on samsung shop, i cancelled it the very next day and its been 10 working days and i had still not recieved any refund

My order id is - [protected]...

Hi,

Invoice No: [protected]

I have Purchased Samsung Galaxy S20 FE 5G mobile in Amazon website on 23rd September, on 3rd October suddenly mobile shattered Blank Screen. I went to the Samsung Service Center in chaithanyapuri (mobile 21), the Service Executive checked the phone and told me simply that I have to replace the front screen because it is having thin dent, so mobile not covered with warranty and replacement....

I've had my Samsung Galaxy M31s for 24 months. My phone has recently begun to freeze and then restart. This occurs so frequently that I can no longer use my phone properly. I checked some Samsung community forums and found the same problem posted by many other people there, and Samsung has yet to issue a statement on how they intend to resolve this issue. Because so many of their users are experiencing the same problem, they should investigate...