Samsung India Complaints & Reviews

I had purchased a Galaxy S20 FE mobile on 25th Sep 2022 from Samsung Shop online. Within 10 days o[censored]se, the mobile stops working. Accordingly, I visited Samsung Service Centre, Ghatkopar East, Mumbai and post all the check up, they acknowledge that the phone is defective. They have provided me a DOA certificate on 8th Oct and as suggested by them I have immediately uploaded the DOA document on Samsung Shop portal for requesting a Return....

1) Order No.-[protected]
Material ordered on 26.09.2022 and confirmed for delivery of material on 01.10.2022. But after many complaints they called on 04.10.2022 that order has been cancelled. Refund of money is done on 12.10.2022. They have not give charges of bank which was deducted by bank for EMI processing. Also the should provide compensation. Kindly do the needful
2) Order No.-[protected]
Material ordered on 04.10.2022...

I am owner of Samsung Galaxy M21 6gb/128gb. My Phone started turning on and off after android 12 update. After searching on Samsung Member's app
(Samsung Forum) I came to know that many people are suffering from the same issue. I thought that samsung will take this into consideration and will provide an update to fix this but that did not happen and now my phone is stuck on the boot screen. It doesn't even turn on. I called customer...

I have raised complaint on 6th of October 2022 to samsung customer care for the issue on washing machine. Spinning wheel on washing machine was not rotating anticlockwise but it was rotating clockwise. Prism services Bangalore, JP Nagar, an authorized service center handling this issue and they came to my house on 8th Oct to check the issue. Today 14th Nov, they were unable to solve this issues and every 7 days they are changing part one...

I ordered washing machine from samsung india fully automatic 6.5 kg top load worth 15065 I ordered on 2nd october 2022 and they told me they will deliver that on 8th october 2022 and i didint withseveral complaints to customer care i didint get resolved till now and todays the day 14 october 2022 its been 12 days since. I took 4 days off from my office becaus eof the delivery and still iam not get delived my washing machine. I request for...

I bought a new phone from samsung shop f23 6gb 128 gb but when i open main box. On the top right hand side of the phone screen is broken. this is my very bad experience with samsung. kindly solve my problem. and replace it with new device. Bill copy and broken screen of the same device also attached.

I am now very disappointed with samsung services. Still not received any mail from samsung side for replacement.

I...

Dear sir,
I have purchased the Samsung mobile s22 having order no..[protected] at 29 sep.on NXT day i have cancelled this order.at 30 sep...before dispatching of order..Till today thery are not provided the refund of my cancelled order.i have contacted there customer care several times . everytime they said we forwarded your query to the concern department..and and will respond u after 24 to 48 hours..I have contacted the customer...

I bought this phone and it is IP67-certified by Samsung. Though it is rated IP67 it started turning off and on automatically and finally, it was affected by water damage. Samsung always had issues with false claims of IP67-certified phones in the past. Worst experience ever.
Companies with such a big name should never indulge in false claims of their phone are water and dust certified....

Hello Samsung,

I have a 16 month old Samsung S20+ which picked up a green line after the recent software update. to get this fixed, I visited a service center in Bengaluru and they rejected the request by showing my read glass crack which happened like 1 year ago and the phone was working flawlessly all these days. This display issue arised only after the software update and you know it very well and the back glass doesnt...

I have ordered monitor on 26 sep 2022..it has screen flixkering issues .it was checked and the same was mentioned in CSR copy by samsung engineer they have assigned to me.But they are refusing to accept my return request.

They are refusing to accept the new defective monitor. I request they want to refund me.

My samsung order id [protected]...

Dear Sir,
Greetings of the day!

I ordered a refrigerator from Samsung shop app on 8th September, 2022. Unfortunately, the product was damaged. It was returned and I received a confirmation mail on 22nd September, 2022 that the product has been delivered to Samsung India.

Today is 12th October, 2022 and I haven't got my refund. Its more shocking that I got to know from customer support that the refund...

Order number - [protected]

I have ordered a samsung mobile with Exchange from Samsung shop on Sep 28th and it's about to deliver on 2nd October.
It has been more than 2 weeks and they're not going to deliver the item as I have went to the delivery office of Bluedart and they've rejected my exchange.
If the exchange got rejected then they must cancel the order and they're not even doing that.

I want...

Good day,

I bought one split inverter AC on 11th April 2018 and it was installed by Samsung service engineer on 13th April 2018. AC was having warranty of 1 year and 5 year on condenser. Please find attached warranty card, installation receipt and money receipt for same.

In September 2020, same AC was stopped working or cooling. Samsung service engineer advised to send indoor and outdoor unit to service centre...

I had purchased M31s mobile in July 2021.
After the latest 01-06-22 security update [released on[protected]], my mobile problem issue “to restart every few days, then few times a day, now continuous restarting every few minutes.“
The problem had occurred after the latest software update, provided by the company. The same had been brought to notice of your call centre, remote support, whatsapp support and lastly by visit...

I had been trying to order Samsung s21 fe 5g from Samsung site online.
but when I was ordering the product, filled payment details and everything, it failed .than it goes out of stock .I had tried 2-3 times but facing the same issue .its been 3 hours now and I hadn't able to place the order . its total waste of three hours and not feeling good about it ....

My Samsung Galaxy s10 battery has been burn . So this happen at night when I was watching YouTube and mobile gets heat then after smoke coming from phone and start burning after that I take the phone at put it into water....

Hi All

I am not satisfied with the resolution provided .For the product worth of 40 to 50 k i am using it for 2 years only and later it will hve major repair which is costing 20k..This doesnt make any sense to spent more than 20k instead we can go for new one...As we come from the poor background we cannot afford to hve one new new tv or neither we can spend 20k for this...Considering a special case request to kindly provide...

I brought a Samsung Galaxy M31s on 23 Aug 2020 as I thought samsung mobile phones are reliable and i can use it for 3 -4 years without any complaint but I am facing lot of problems . Within 1 year I detected buzzing noise issue and service center people were saying they deliberately introduced this feature and it will get removed by some update later on but it was still there. And now this retart issue "phone is freezing every time and restart...

Order Details:-
1. Jayantilal Trivedi
2. Order #[protected]
3. mab.[protected]@gmail.com

I ordered Samsung Galaxy S22 on 22/09/2022 through Samsung
Shop App and it was delivered on 24/09/2022. I opted for the
deferred exchange (Smart exchange) facility. In that, they allow
24-48 hours to transfer the data from the old to a new device but I
have to pay the full amount for the new device....

Name : Ramnarayan
Product Model Number : MC28H5033CK/TL
Address : Chennai .

Hi Team,

In last 7 months same part got damaged twice, I believe the company should provide some solution in these cases.

7 months back I have an issue with my microwave, service team came and replaced the motherboard and touchpad. Immediately after 7 months I am facing the same issue again, the agent came...