Shaha Finlease Complaints & Reviews

I had a CC from SCB in 2004, I had some outstanding amount to it. Shaha Finlease called in Feb 2016, I discussed with them and had a deal for Rs.70, 000 as a settlement amount which I paid in 2 days and settled the account by 13th Feb 2016. When I checked my CIBIL scores much after 45 days, i found that it has not been updated by Shaha Finlease at all (Still shows as Written-off). So I wrote an email to them for prompt action. Instead of replying to my email or taking necessary action I get a call from their agent as a first thing in the morning and the agent starts to shout and abuse me saying that they will update the records as and when they like, maybe in 45 to 60 days. When I told them that I am not interested in any calls from them and I want only action, the lady threatens me that since I have paid only 70, 000, this is the only amount that will be updated in CIBIL and if I need my CIBIL to be cleared I will need to run behind them.

I have the settlement letters that they have provided me. Please help me resolve this issue and get my CIBIL record updated.

Hi, Please note that about 5 months back I had complained about the way Shaha Finlease were harassing my mother(sr. citizen) about a loan that was closed more than 15 years ago.They closed it in the CIBIL report as if they wrote it off despite the fact that I had paid for it. They have now got hold on my official email address and started sending me emails with a legal notice. 15 years later they come back again and state that i need to pay an amount of close to 20K when i have closed out all my outstandings with the Financing company. How do i solve this ?

This needs to be closed ASAP. The name of the advocate for Shaha is Deepak S. Paikrao and the number is[protected]. Customer Number as per the records in the mail is Customer Number: 01130269NBNA0. Loan Number is Loan no. 40606082.

This is pure play Harrassment by the leasing company.
[protected][protected][protected][protected][protected][protected]--
Dear NEELA BINA NAIDU
Customer Number: 01130269NBNA0

This is in reference to outstanding dues under Loan no. 40606082 issued by Standard Chartered Bank.

Vide deed of assignment dated 9th Feb, 2010, Standard Chartered Bank has sold, transferred and assigned all its right, title and interest in all the amounts due and payable by you under the above Loan in favour of Shaha Finlease Pvt Ltd.

An intimation letter / notice to this effect has been sent by Standard Chartered Bank to your address appearing on the records of Standard Chartered Bank.

We find that the amount outstanding under the above Loan is Rs. 19981.48

You are requested to pay the same at the earliest to Shaha Finlease Pvt Ltd.

For any queries / clarifications, you can mail us at [protected]@shahafinlease.com

Regards

Customer Care Executive
For Shaha Finlease Private Limited.
[protected][protected][protected][protected][protected][protected]--
Reference No: SFL/PL/01130269NBNA0
Date:21-Mar-2016
To,
NEELA BINA NAIDU
BANGALORE 560075
Sub. Your Personal Loan bearing no: 40606082 sanctioned by Standard Chartered Bank

Dear Neela Bina Naidu,

We are concern with our client M/s Shaha Finlease Pvt. Ltd. having its registered Office at Office no. 331, 3rd Floor, Gundecha Industrial Complex, Akruli Road, Kandivali (East) Mumbai 400101, do hereby issue this notice, the contents you may kindly note:

• Our client states that you have approached M/s Standard Chartered Bank (hereinafter referred as SCB) with a request for availing above mentioned Personal Loan facility(s).On your said representations and request, SCB has sanctioned to you the above mentioned Personal Loan Facility.

• You have also executed several documents in favour of SCB along with personal guarantee in favour of SCB for the due repayment of above mentioned Personal Loan Facility.

• You have availed the said facility(s) for your own personal use but with utter malafide intention neglected to repay the same on due dates.

• Our client states that SCB vide a Deed of Assignment dated 09.02.2010, inter alia, assigned, sold, transferred and released the entire debt payable by you under above mentioned Personal Loan Facility along with security interest and underlying-security therein in favour of our client.

• As per the terms of Deed of Assignment dated 09.02.2010 SCB has transferred/ assigned its debt recoverable from you under the above mentioned Personal Loan Facility in favour of our client. In view of assignment of debt and incidental rights thereto our client has become the owner of the debt recoverable from you.

• Our client further states that in lieu of said Deed of Assignment our client have sole right of collecting and enforcing the payment of Debt from you under above mentioned Personal Loan Facility.

• Our client states that in spite of repeated request and reminders by the officials of our client you have failed to pay the dues and/or regularize the account maintained by you. Our client states that there is an amount of Rs. 19981.48p is due and payable by you under above mentioned Personal Loan Facility to our client.

• Our client states that it is only with the malafide intention to cause wrongful gain to you and to cause wrongful loss to our client, you have not honoured your obligations/commitments. You have dishonestly and with fraudulent intension stopped making payment of the outstanding dues to your creditor and hence committed criminal offence punishable u/s 422 of Indian Penal Code of which you kindly make note. Our client reserves their right to take appropriate action against you under the Indian Penal Code.

•Our client further informs you that your above accounts have also been assigned to our client's external associates for liasoning with you for payment of dues.

In the circumstances, our client has instructed us to call upon you which we hereby do, to pay to our client, the above mentioned outstanding amount within 7 days on receipt of this notice, failing which we have been peremptorily instructed to adopt appropriate legal action in the form of both civil and criminal proceedings which includes proceeding under the Negotiable Instruments Act, as well and under the Indian Penal Code, Criminal Procedure Code and the Civil Procedure Code, which is without prejudice to our client's rights in the matter and for the costs and consequences thereof, you shall alone be liable, which please note with care and caution. No further notice will be issued in this respect. For any further clarification you are advised to contact our client at[protected].

Yours faithfully
Deepak S. Paikrao

Advocate for Shaha Finlease Pvt. Ltd.


Request you to please resolve this.

Standard Chartered Bank issued me Credit card in their their sales promotional scheme. I never asked for any loan. They never gave me any loan. Later on Shaha Finlease took over the S C Bank portfolio. They say that I am defaulter as per system record given by SC Bank. They never gave me details about loan. They only say I am defaulter.

This company calls in the name of shaha finlease and said they have taken over debt details from standard chartered bank, and says i have to pay 80, 000 INR for the debt caused my dad who is complained to use the credit card from the 1996 to 2003 for an amount of 30, 000 INR. But the details of the person they mention as the debtor is no way related to my father. And we are clear that my father did not have any eligibility to hold credit cards and we are having proof that he is not the person they are mentioning. still after giving these information to them they continue to call everyday and disturb me, saying they have entered my name in CIBIL. They seem to have collected my information and they mentioned they have a private database that collects details of the customer. I have calmly explained them that there is no connection between me and the debtor they continue to irritate through calling from different numbers and saying the same thing. Hep me out to file a complaint against those frauds. They contacted me from these numbers : 91-[protected] 91-[protected] 91-[protected]

I had used Standard Chartered Bank (SCB) Credit Card between 1995 & 1998. SCB closed my credit card by a false stating that the company GSL India Ltd., where I was working is no more in existence. Our company was upset, SCB Head intervened & asked me not to make any issue of mistake of the SCB, also assured that he will close my debts. As per CIBIL report status is "written-off" After 17 years on 31st Jul 2015 at 12.36pm, Mr. Marshall Ferrara of Shaha Finlease Pvt Ltd called on my mobile and informed that as per Deed of Assignment dated 09.02.2010 SCB, my account sold by SCB to them, Rs. 1.95 Crore is outstanding which I have to pay within 7 days otherwise he will organise to arrest me & started threatening me, blackmailed me by saying that he will call my wife, etc. then I disconnected my call as I was in some meeting. Immediately he called my residence, harassed & threatened my wife, then he started calling continuous for more than 20 times to me & my wife, we ignored & not responded his calls. Evening again he called when my wife was out, my lady servants responded his call, he threatened them & informed them that I am a fraud, he put me in jail. Since then till today he is frequently making threatening & extortion calls to me & my wife, on 8th Sep 2015 sent notice thru Advocate, Deepak Paikrao and Associates Advocate and Notary (Govt. of India), Office Address:Shop No. 33-BASS–004442, Opp. Bldg. No. 180, Kannamwar No-2, Vikhroli(E), Mumbai – 400083 from email id [protected]@shahafinlease.com asking for Rs. 1, 95, 63, 285.66, otherwise they will file criminal case. Which I informed to Head Service, SCB by email with copy marked to him. Then again calls, threatening, extortion started. On 10th Sept 2015, they sent email from stating that "In view of amicable closure of captioned credit card outstanding we had offered you to pay Rs.5, 50, 000/- towards closure of your captioned credit card outstanding". Till today morning we have received calls from him. Last 17 years they were not made any communications, suddenly after 17 years wake-up & from 3st Jul 2015, there aggressive, without knowing the history of my account & assurance of then SCB India Head Telephone Nos. he called from are +[protected], +[protected] & +[protected] Me, my family & my servants are shocked, scared & in panic, our health is upset.

Dear Sir, Please note that I had taken a PL from Standard Chartered Bank in the year 2002. The PL number is 40606082 and the amount of Rs. 2, 28, 000/- Just two weeks back I get a call from a lady stating that they represent SCB and there is a pending amount of Rs.19, 981/-. This is thirteen years later. They are also calling up my 72 years old mother and harassing her and stating that they would send recovery agents to our house if we do not pay up. This is after 13 years!!. Please suggest to me as to how this can be resolved since this is affecting my CIBIL score. I need your help and intervention please here. Thanks and regards NBN

I have cleared my credit card dues with Standard Chartered Credit Card, Now still it is showing an out standing under my name. The Credit card collection business is handled by thier agency Shaha Finlease all person provided any false details but only one person clear details provided and she provided my a/c waiver i like trupti talk of she close my a/c i appreciate your help thanks for trupti chavan for shaha finlease employ any person want to close this a/c then contact trupti i am sure she helped any a/c thanks for trupti...

I have cleared my credit card dues with Standard Chartered Credit Card, Now still it is showing an out standing under my name. The Credit card collection business is handled by thier agency Shaha Finlease Pvt Ltd. This Shaha Finlease is asking me to buy a new product called credit sudhar. I have already paid the outstanding and have also received a NO Dues certificate from them. Now Shaha Finlease is refusing to clear / Update the CIBIL Data. I have written numerous mail to them but they are not reverting on it, neither they are giving me any offer in writing. What should I do to clear my CIBIL records.

Dear Team, From my CIBIL score, I came to know that I have a due from (SCB) credit card and the details given below. But I never used this card and it is not belonging to be. Kindly check and help to remove this account from my CIBIL entries. My Name: A.K.Sivaramakrishnan My PAN - BHUPS5270G SCB Credit Card number mentioned on my report is "[protected]" Total amount mentioned on the Card is Rs.6, 96, 619 Cureent Due is - Rs.37, 318 Kindly help to remove this account from my CIBIL statement. Advance Thanks, A.K.Sivaramakrishnan

Customer number: [protected] Letter No.: BLSC14877 Dtd: 13-Nov-2013. Payment receipt No.: BLSC RA 001 163 Dtd:[protected]. Till now CIBIL update is not been done.Request to update this to CIBIL at the earliest. With regards, Parthasarathy [protected]

I got a call from Shah Finlease stating I had credit card with Standard Charted in 2002 . They are claiming the out standing is Rs 15, 80, 000. We asked them to send the details on mail, they sent us 91 attachments .When we checked the attachments we found out that the credit card limit was only Rs 16000 . We kept writing to them asking to stop the rude calls and provide reply on mail, however we kept getting calls and now they have started calling my friend list on facebook to defame. I dont even remember having this card . I need to know what legal action can be taken against this unprofessional and fraudulent company.

Dear Sir, This is complaint regarding the executive name ms kalpana who is calling me on behalf of shaha finlease pvt ltd. she is calling 1000 times in a day and harassing me. i have intentions to pay money to shaha finlease pvt ltd on behalf of standard chartered bank. but this is not the way she calls so many times and pressurize my mother who is 67 years old. she is harassing my colleagues also by calling on my office numbers. This is not the way to harass anyone. i would request you not to pressurize so much. and if this will continue then i will have to forcibly make complaint in police station and consumer court for the same. We hope you will take the necessary steps at the earliest. With Regards Hiten Mehta

A call was received from shaha finlease on my mother's cell phone. The caller seemed to be very ill mannered and arrogant.. She asked my mother of some name trying to confirm the same. My mom was unaware and kept saying yes till she realized it was something else. So she handed over the phone to me. When I took over, this lady on the other line kept talking and accusing us of some standard chartered credit card payment which we have not made. So I tried to reconfirm with her again. The contact details. And then I figured that it was a wrong number to which my mother had been confirming all the while. So I told her simply that it is a wrong number .. We even don't hold any cc of standard chartered bank.She completely lost it and started talking in her vernacular language saying that I am lying about my identity.. She wouldn't give any detail about herself and was not even ready to listen to what I had to say or give me her personal details.. I requested her a couple of times to transfer the call to her senior to report the matter but she wouldn't budge and kept saying rudely that I have already given details and our person will be coming at your doorstep for document confirmation.. She wouldn't even give the address from her records. I told her it was a mistake from my mom and we are not the said person who she is trying to get through but all in vain. I can't believe a bank like standard chartered would have outsourced the collection duty to an agency like this where the callers do not have basic etiquette. I understand they could have faced such situations earlier but this is no way to trouble someone who is in no way related to the fraud.. Inspite of various attempts I failed to make her understand about us not being guilty, as she kept disconnecting my call every time I called her. So I don't have any details of her name or designation.. But I have the number from where she called me and also answered all the calls I made.. It is[protected] . On checking with true caller I got to know its a caller from shaha finlease. And also categorized as spam caller.

I received a call from Mr Farooq from Mumbai during 1st week of Decemeber 2014 offering me to settle down my old SCB credit card account for Rs 11000 initiallly and we both agreed for Rs 8000/- after negotiation. (I lost card during 2004 & it is misused by other person for Rs 11000/-, I complained to SCB, but there was no further action/progress after the complaint, my mistake not to follow up :( ) Please find details below: As per our telephonic conversation refer the below quotation for the Settlement of your SCB card account & This offer is valid up to 23rd Dec, 2014. Subject to approval. 1, Settlement Amount 8000–/- Single Payment. Once we receive the amount Rs.8000/- which will be mentioned on the Settlement letter then the CIBIL record will be updated as under within 45 to 60 business days. And your CIBIL status will be as follows. Current Outstanding : “Nil” Overdue : “Nil” Status : ‘’POST WRITTEN OFF SETTLEMENT’’ Please feel free to contact us for any further assistance or clarification. Assuring you the best of services always. Regards Customer Care Executive For Shaha Finlease Private Limited. Now it has been 60 days since I paid money. When I check my CIBIL status it is still says as below: CREDIT LIMIT - HIGH CREDIT 4, 10, 751 CURRENT BALANCE 4, 10, 751 CASH LIMIT - AMOUNT OVERDUE 4, 10, 751 When I checked with Farooq (same person who contacted me), he says now I need to pay Rs 11000 and take a plan then they will update in CIBIL. After commiting in written mail to me, they are telling Now to Pay again 11000. Could you please let me know what should I do now. Regards, Vijaya Kumar Chage [protected]

This company has been calling me at all possible numbers asking me for details of my wife. I told them i dont have any new updated but they insist that as were the last person who was in touch with her ( according) to then we will keep u calling daily every hour ... they is a guy called Mr khan ( as he addresses) himself - using the most filthy languge possible and abuses for parents and says i have many contacts in law and even i[censored] complain nothing will happen.. i will keep calling u and anyione who can give me details.. what kind of nonsense is this... cant we do anything .. i dont have any details and these people insist they will keep bothering me till they get in touch with her They use diff num and i have already blocked 3 of then : from hyd, mum, karnataka numbers being used : [protected], [protected] and +[protected] pls help

I have been writing for years now on the outstanding that is being displayed on my account by SCB / Shaha Fin lease over the years. Member Name: SHAHA Account Number: [protected]. This credit card was settled and closed in Dec 2009 vide part payments made against the same in 3 installments. cheque nos. 819867, 819868, 819869 dated 20/10/09, 20/11/09, 20/12/09 and amount Rs.20, 000/-, Rs.16, 000/- & Rs.10, 000/- were paid respectively. I was issued a settlement letter from Standard Chartered Bank. However Shaha Finlease has been increasingly reflecting wrong dues in my CIBIL account. They are supposed to show zero outstanding but have been cheating the customers with such malpractices. I have closed this account way back in 2009 however the same is still being reflected with the oustanding amount being increased over the periods.. Attached one of the online dispute i had raised (D[protected] in Aug 2012 against this issue. I have never received any response from you. As per the rules of the RBI not a single rule was adhered to by Shaha Finlease while putting my name in CIBIL. In terms of paragraph 6.2 (c) of the Master Circular on Credit Card Operations of banks(Circular No.DBOD.FSD.BC.6/24.01.011/[protected] dated July 1, 2008), before reporting default status of a Credit card holder to CIBIL or any other Credit Information Company authorized by RBI, banks should ensure that they adhere to a procedure duly approved by their Board including issuing of sufficient notice to such cardholder about the intention to report him/her as defaulter to the Credit Information Company. The procedure should also cover the notice period for such reporting as also the period within which such report will be withdrawn in the event the customer settles his dues after having been reported as defaulter. These procedures should be transparently made known as part of the MITCs. The above instructions are reiterated. I request you to kindly update the CIBIL records for my account as soon as you get this failing which I shall be forced to take legal action and also file for a Compensation against both the Standard Chartered and Shaha Finlease for not intimating me even once before posting this amount on my name in CIBIL and impacting my credit score over the last 5 years. This would be my last try to contact you for rectifying the mistake you have made which has been impacting my credit score since last 5 years. If you do not respond to my issue and rectify the account settlement details in the systems, i will be forced to file a legal complaint against your organization for the malpractice and claim for compensation for impacting my credit score for last 5 years. I hope you would direct this email to the senior leader in your organization.

i got my CIBIL report today and was surprised to see that this company has uploaded wrong data on my cibil. I had an old card of SCB which in my understanding i had closed the account more than 12 years back. in 2010 this company contacted me saying that there is an outstanding amount of approx 8 lacs but they settled the account for 60K odd rupees. I can see that account closed in my CIBIL correctly. However they have uploaded another fake data by just changing the card number a bit and now this account shows oustanding of 20 lacs. I teel this is illegal extorton being done by this company and CIBIL agency is indirectly helping such acts by allowing unsolicited and unverified data on their CIBIL. How do i get this company to top this act and harassment for thousands of consumers

Hi,
This Shaha Finlease from Mumbai, is keep calling and harassing me and aksing me to pay Rs 53000, for that some standard chartered credit card that is used 5 years back.

I dont have any stanchart credit card, and bank never came forward. I checked with the net that This Shaha Finlease who claimed that they are into NBFC, harassed several people in a similar way. Even they threatened me if I complain, they will charge me Rs 1,00000/.
Please help me in this regard, and let me know whether to complain to the police.

I have never used such amount from them. I never had any relationship with Shaha Finlease. It's quite obvious, how can I remember every details about 5 years back, and also i informed the customercare to close or deactivate my credit card.

* I don't possess any stan chart credit card.

Thanks,
Sumanta Thakur

1. I got this Credit card ([protected]) from Standard Charted Bank in May 2004 and had been paying on time.
2. In Feb’2005 I left India and migrated to USA.
3. Before leaving India I paid all my balances in Full. I made purchases of Rs. 62,682/- and made payments of Rs. 66,037.94/-, card was with me all the time (I have proof of my bank a/c statement of outgoing payment to SCB)
4. Before leaving India I called couple of times to SCB office and send the e-Mails to close the account as the balances were paid fully (Have the e-mail proof)
5. SCB never closed my account and in fact issued additional cards to same account without my knowledge. As I was in US never got the account statements. SCB kept on adding purchases (even never used my card), maintenance fees, late fee, charges etc. and accumulating balances on my different cards.
6. When I contacted SCB officials (on e-mail) to revert back those illegal charges and close my account, they keep demanding me the balance amount without acknowledging the payment I already made to them. Every time I communicates to SCB executives on mail and convince them of paying in full and final that executive gets changed and another one comes into picture starting the same story.
7. Since August 2007 there has been no communications from SCB, and I considered it as closed case (as I had been providing all payment receipts and reasons of closing account from time to time)
8. In June 2012 (as I was in Germany) my wife got this threatening call from Ashwini Mhatre, the so called Additional Magistrate, Mumbai court and giving the Dire consequences of husband (me) getting arrested at airport and will be send to jail?
9. From Germany I called to this Ashwini Mhatre and she told me the same and that I did a fraud with SCB and have overdue of SCB bank payment?
10. In June 2012 got this Notice from SHAHA FINLEASE demanding a payment of Rs.7,82,277.84/?? (Don’t know who is this SHAHA FINLEASE and how they came into picture, but learnt from this forum that SHAHA is recovery agent for SCB) 11. My Lawyer immediately replied to that Notice, but never got any receipt/acknowledgement from SHAHA FINLEASE or SCB
12. There had also been tens of phone calls daily from Rowdy/Goondas of SHAHA FINLEASE of dire consequences, if not paid immediately.
13. Again in Oct’2012 SHAHA FINLEASE sending another notice and asking for Rs.8,53,571.85/-?
14. My lawyer again send 2 notices of dropping those illegal payment demands to SHAHA FINLEASE as well SCB but to-date never got any receipt/acknowledgement from SHAHA FINLEASE or SCB?
15. As they have put my name as defaulter in CIBIL (I came to know after getting CIBIL credit report), I am not able to get any loan
16. SHAHA also threatened for further spoiling my CIBIL report if I don't adhere to their demands.
I am a simple Law abiding Aam Aadami and never been into any trouble. In fact I paid my housing loan before time in 2005
What I am worried of is:
a. That they know my house address, my contact number... hoping that there is no trouble given to my family when I am not around.
b. I need to apply for some housing/car loan in near future but because of this Issue I will not be able to get one.

I am surprise how someone like SHAHA FINLEASE who has no legal rights to do that can spoil my name with their Illegal actions and practices? Kindly help and suggest me how to come out clean from this mess and get my name clean from CIBIL.

Thanks in advance and Good day
Anupam

There was an outstanding amount on my Standard Charted Credit Card from 2004 for a total of 13,000 with interest, for which SC never called or emailed all these years. Last in November 2011 i got a call from Shaha Finlease Pvt. Ltd., a finance company who claimed to have bought the written-off accounts from SC and that SC has authorized them to collect the payment from customers.

The guy from Shaha-Finlease kept calling for 20 times a day harassing me during my working hours and shouting on the fone to pay the amount immediately and even went to the extent of threatening that if i failed to pay the said amount they would report it to my Employers and also sent their personal to my residence and create nuisance around my society.

5 had no choice but agreed to pay it in installments for which they charged interest again and for the 13,000 that was due i was made to pay around 17,000 in total.

The way this account was handled by Shaha Finlease is more like a 'Vassoli' thingi where they threaten to even bash up their customers if they fail to pay.

Kindly take strict action against the culprits.

Thanks,
Inderjit.