Shaha Finlease Complaints & Reviews

I had used Standard Chartered Bank (SCB) Credit Card between 1995 & 1998. SCB closed my credit card by a false stating that the company GSL India Ltd., where I was working is no more in existence. Our company was upset, SCB Head intervened & asked me not to make any issue of mistake of the SCB, also assured that he will close my debts. As per CIBIL report status is "written-off" After 17 years on 31st Jul 2015 at 12.36pm, Mr. Marshall Ferrara of Shaha Finlease Pvt Ltd called on my mobile and informed that as per Deed of Assignment dated 09.02.2010 SCB, my account sold by SCB to them, Rs. 1.95 Crore is outstanding which I have to pay within 7 days otherwise he will organise to arrest me & started threatening me, blackmailed me by saying that he will call my wife, etc. then I disconnected my call as I was in some meeting. Immediately he called my residence, harassed & threatened my wife, then he started calling continuous for more than 20 times to me & my wife, we ignored & not responded his calls. Evening again he called when my wife was out, my lady servants responded his call, he threatened them & informed them that I am a fraud, he put me in jail. Since then till today he is frequently making threatening & extortion calls to me & my wife, on 8th Sep 2015 sent notice thru Advocate, Deepak Paikrao and Associates Advocate and Notary (Govt. of India), Office Address:Shop No. 33-BASS–004442, Opp. Bldg. No. 180, Kannamwar No-2, Vikhroli(E), Mumbai – 400083 from email id [protected]@shahafinlease.com asking for Rs. 1, 95, 63, 285.66, otherwise they will file criminal case. Which I informed to Head Service, SCB by email with copy marked to him. Then again calls, threatening, extortion started. On 10th Sept 2015, they sent email from stating that "In view of amicable closure of captioned credit card outstanding we had offered you to pay Rs.5, 50, 000/- towards closure of your captioned credit card outstanding". Till today morning we have received calls from him. Last 17 years they were not made any communications, suddenly after 17 years wake-up & from 3st Jul 2015, there aggressive, without knowing the history of my account & assurance of then SCB India Head Telephone Nos. he called from are +[protected], +[protected] & +[protected] Me, my family & my servants are shocked, scared & in panic, our health is upset.

Dear Sir, Please note that I had taken a PL from Standard Chartered Bank in the year 2002. The PL number is 40606082 and the amount of Rs. 2, 28, 000/- Just two weeks back I get a call from a lady stating that they represent SCB and there is a pending amount of Rs.19, 981/-. This is thirteen years later. They are also calling up my 72 years old mother and harassing her and stating that they would send recovery agents to our house if we do not pay up. This is after 13 years!!. Please suggest to me as to how this can be resolved since this is affecting my CIBIL score. I need your help and intervention please here. Thanks and regards NBN

I have cleared my credit card dues with Standard Chartered Credit Card, Now still it is showing an out standing under my name. The Credit card collection business is handled by thier agency Shaha Finlease all person provided any false details but only one person clear details provided and she provided my a/c waiver i like trupti talk of she close my a/c i appreciate your help thanks for trupti chavan for shaha finlease employ any person want to close this a/c then contact trupti i am sure she helped any a/c thanks for trupti...

I have cleared my credit card dues with Standard Chartered Credit Card, Now still it is showing an out standing under my name. The Credit card collection business is handled by thier agency Shaha Finlease Pvt Ltd. This Shaha Finlease is asking me to buy a new product called credit sudhar. I have already paid the outstanding and have also received a NO Dues certificate from them. Now Shaha Finlease is refusing to clear / Update the CIBIL Data. I have written numerous mail to them but they are not reverting on it, neither they are giving me any offer in writing. What should I do to clear my CIBIL records.

Dear Team, From my CIBIL score, I came to know that I have a due from (SCB) credit card and the details given below. But I never used this card and it is not belonging to be. Kindly check and help to remove this account from my CIBIL entries. My Name: A.K.Sivaramakrishnan My PAN - BHUPS5270G SCB Credit Card number mentioned on my report is "[protected]" Total amount mentioned on the Card is Rs.6, 96, 619 Cureent Due is - Rs.37, 318 Kindly help to remove this account from my CIBIL statement. Advance Thanks, A.K.Sivaramakrishnan

Customer number: [protected] Letter No.: BLSC14877 Dtd: 13-Nov-2013. Payment receipt No.: BLSC RA 001 163 Dtd:[protected]. Till now CIBIL update is not been done.Request to update this to CIBIL at the earliest. With regards, Parthasarathy [protected]

I got a call from Shah Finlease stating I had credit card with Standard Charted in 2002 . They are claiming the out standing is Rs 15, 80, 000. We asked them to send the details on mail, they sent us 91 attachments .When we checked the attachments we found out that the credit card limit was only Rs 16000 . We kept writing to them asking to stop the rude calls and provide reply on mail, however we kept getting calls and now they have started calling my friend list on facebook to defame. I dont even remember having this card . I need to know what legal action can be taken against this unprofessional and fraudulent company.

Dear Sir, This is complaint regarding the executive name ms kalpana who is calling me on behalf of shaha finlease pvt ltd. she is calling 1000 times in a day and harassing me. i have intentions to pay money to shaha finlease pvt ltd on behalf of standard chartered bank. but this is not the way she calls so many times and pressurize my mother who is 67 years old. she is harassing my colleagues also by calling on my office numbers. This is not the way to harass anyone. i would request you not to pressurize so much. and if this will continue then i will have to forcibly make complaint in police station and consumer court for the same. We hope you will take the necessary steps at the earliest. With Regards Hiten Mehta

A call was received from shaha finlease on my mother's cell phone. The caller seemed to be very ill mannered and arrogant.. She asked my mother of some name trying to confirm the same. My mom was unaware and kept saying yes till she realized it was something else. So she handed over the phone to me. When I took over, this lady on the other line kept talking and accusing us of some standard chartered credit card payment which we have not made. So I tried to reconfirm with her again. The contact details. And then I figured that it was a wrong number to which my mother had been confirming all the while. So I told her simply that it is a wrong number .. We even don't hold any cc of standard chartered bank.She completely lost it and started talking in her vernacular language saying that I am lying about my identity.. She wouldn't give any detail about herself and was not even ready to listen to what I had to say or give me her personal details.. I requested her a couple of times to transfer the call to her senior to report the matter but she wouldn't budge and kept saying rudely that I have already given details and our person will be coming at your doorstep for document confirmation.. She wouldn't even give the address from her records. I told her it was a mistake from my mom and we are not the said person who she is trying to get through but all in vain. I can't believe a bank like standard chartered would have outsourced the collection duty to an agency like this where the callers do not have basic etiquette. I understand they could have faced such situations earlier but this is no way to trouble someone who is in no way related to the fraud.. Inspite of various attempts I failed to make her understand about us not being guilty, as she kept disconnecting my call every time I called her. So I don't have any details of her name or designation.. But I have the number from where she called me and also answered all the calls I made.. It is[protected] . On checking with true caller I got to know its a caller from shaha finlease. And also categorized as spam caller.

I received a call from Mr Farooq from Mumbai during 1st week of Decemeber 2014 offering me to settle down my old SCB credit card account for Rs 11000 initiallly and we both agreed for Rs 8000/- after negotiation. (I lost card during 2004 & it is misused by other person for Rs 11000/-, I complained to SCB, but there was no further action/progress after the complaint, my mistake not to follow up :( ) Please find details below: As per our telephonic conversation refer the below quotation for the Settlement of your SCB card account & This offer is valid up to 23rd Dec, 2014. Subject to approval. 1, Settlement Amount 8000–/- Single Payment. Once we receive the amount Rs.8000/- which will be mentioned on the Settlement letter then the CIBIL record will be updated as under within 45 to 60 business days. And your CIBIL status will be as follows. Current Outstanding : “Nil” Overdue : “Nil” Status : ‘’POST WRITTEN OFF SETTLEMENT’’ Please feel free to contact us for any further assistance or clarification. Assuring you the best of services always. Regards Customer Care Executive For Shaha Finlease Private Limited. Now it has been 60 days since I paid money. When I check my CIBIL status it is still says as below: CREDIT LIMIT - HIGH CREDIT 4, 10, 751 CURRENT BALANCE 4, 10, 751 CASH LIMIT - AMOUNT OVERDUE 4, 10, 751 When I checked with Farooq (same person who contacted me), he says now I need to pay Rs 11000 and take a plan then they will update in CIBIL. After commiting in written mail to me, they are telling Now to Pay again 11000. Could you please let me know what should I do now. Regards, Vijaya Kumar Chage [protected]

This company has been calling me at all possible numbers asking me for details of my wife. I told them i dont have any new updated but they insist that as were the last person who was in touch with her ( according) to then we will keep u calling daily every hour ... they is a guy called Mr khan ( as he addresses) himself - using the most filthy languge possible and abuses for parents and says i have many contacts in law and even i[censored] complain nothing will happen.. i will keep calling u and anyione who can give me details.. what kind of nonsense is this... cant we do anything .. i dont have any details and these people insist they will keep bothering me till they get in touch with her They use diff num and i have already blocked 3 of then : from hyd, mum, karnataka numbers being used : [protected], [protected] and +[protected] pls help

I have been writing for years now on the outstanding that is being displayed on my account by SCB / Shaha Fin lease over the years. Member Name: SHAHA Account Number: [protected]. This credit card was settled and closed in Dec 2009 vide part payments made against the same in 3 installments. cheque nos. 819867, 819868, 819869 dated 20/10/09, 20/11/09, 20/12/09 and amount Rs.20, 000/-, Rs.16, 000/- & Rs.10, 000/- were paid respectively. I was issued a settlement letter from Standard Chartered Bank. However Shaha Finlease has been increasingly reflecting wrong dues in my CIBIL account. They are supposed to show zero outstanding but have been cheating the customers with such malpractices. I have closed this account way back in 2009 however the same is still being reflected with the oustanding amount being increased over the periods.. Attached one of the online dispute i had raised (D[protected] in Aug 2012 against this issue. I have never received any response from you. As per the rules of the RBI not a single rule was adhered to by Shaha Finlease while putting my name in CIBIL. In terms of paragraph 6.2 (c) of the Master Circular on Credit Card Operations of banks(Circular No.DBOD.FSD.BC.6/24.01.011/[protected] dated July 1, 2008), before reporting default status of a Credit card holder to CIBIL or any other Credit Information Company authorized by RBI, banks should ensure that they adhere to a procedure duly approved by their Board including issuing of sufficient notice to such cardholder about the intention to report him/her as defaulter to the Credit Information Company. The procedure should also cover the notice period for such reporting as also the period within which such report will be withdrawn in the event the customer settles his dues after having been reported as defaulter. These procedures should be transparently made known as part of the MITCs. The above instructions are reiterated. I request you to kindly update the CIBIL records for my account as soon as you get this failing which I shall be forced to take legal action and also file for a Compensation against both the Standard Chartered and Shaha Finlease for not intimating me even once before posting this amount on my name in CIBIL and impacting my credit score over the last 5 years. This would be my last try to contact you for rectifying the mistake you have made which has been impacting my credit score since last 5 years. If you do not respond to my issue and rectify the account settlement details in the systems, i will be forced to file a legal complaint against your organization for the malpractice and claim for compensation for impacting my credit score for last 5 years. I hope you would direct this email to the senior leader in your organization.

Dear Sir/Madam, This is third reminder, till date i havn't received any response from your end. I will wait another 7 Days then I will go to Consumer Forum. Thanks & Regards P.S.MUKHERJEE ABM GSK PACC KOLKATA MOB : [protected] From: partha Sarathi mukherjee To: "[protected]@shahafinlease.com" Sent: Tuesday, 11 February 2014 8:38 PM Subject: Fw: Offer and Intimation letter:Partha Sarathi Mukherjee Reminder 2 Dear...

i got my CIBIL report today and was surprised to see that this company has uploaded wrong data on my cibil. I had an old card of SCB which in my understanding i had closed the account more than 12 years back. in 2010 this company contacted me saying that there is an outstanding amount of approx 8 lacs but they settled the account for 60K odd rupees. I can see that account closed in my CIBIL correctly. However they have uploaded another fake data by just changing the card number a bit and now this account shows oustanding of 20 lacs. I teel this is illegal extorton being done by this company and CIBIL agency is indirectly helping such acts by allowing unsolicited and unverified data on their CIBIL. How do i get this company to top this act and harassment for thousands of consumers

Hi,
This Shaha Finlease from Mumbai, is keep calling and harassing me and aksing me to pay Rs 53000, for that some standard chartered credit card that is used 5 years back.

I dont have any stanchart credit card, and bank never came forward. I checked with the net that This Shaha Finlease who claimed that they are into NBFC, harassed several people in a similar way. Even they threatened me if I complain, they will charge me Rs 1,00000/.
Please help me in this regard, and let me know whether to complain to the police.

I have never used such amount from them. I never had any relationship with Shaha Finlease. It's quite obvious, how can I remember every details about 5 years back, and also i informed the customercare to close or deactivate my credit card.

* I don't possess any stan chart credit card.

Thanks,
Sumanta Thakur

1. I got this Credit card ([protected]) from Standard Charted Bank in May 2004 and had been paying on time.
2. In Feb’2005 I left India and migrated to USA.
3. Before leaving India I paid all my balances in Full. I made purchases of Rs. 62,682/- and made payments of Rs. 66,037.94/-, card was with me all the time (I have proof of my bank a/c statement of outgoing payment to SCB)
4. Before leaving India I called...

There was an outstanding amount on my Standard Charted Credit Card from 2004 for a total of 13,000 with interest, for which SC never called or emailed all these years. Last in November 2011 i got a call from Shaha Finlease Pvt. Ltd., a finance company who claimed to have bought the written-off accounts from SC and that SC has authorized them to collect the payment from customers.

The guy from Shaha-Finlease kept calling for 20 times a day harassing me during my working hours and shouting on the fone to pay the amount immediately and even went to the extent of threatening that if i failed to pay the said amount they would report it to my Employers and also sent their personal to my residence and create nuisance around my society.

5 had no choice but agreed to pay it in installments for which they charged interest again and for the 13,000 that was due i was made to pay around 17,000 in total.

The way this account was handled by Shaha Finlease is more like a 'Vassoli' thingi where they threaten to even bash up their customers if they fail to pay.

Kindly take strict action against the culprits.

Thanks,
Inderjit.

I had a credit card from standard chartered bank during 1996 and the same has been completely settled during year 2000by paying 17500 Rs, where s the actual limit of card was only 5000Rs. At this point of time after 12 years, a lady introduced her self as Magistrate of Mumbai Metropolitan court, named as Ashwini Matre has called and rolled that the case is on her table and to settle the case a payment of 81249 shall be made with in a day time. Otherwise including all fines, payment will go up to 243000. While enquiring in this regard, she herself told to contact M/s. shah Finlease for further settlements. I had contacted standard charted bank's Bombay branch and enquired about the same issue, and informed that, they do not know about this, however, the old cards which where under skip has been taken over by shah Finlease and I could negotiate the amount for settlement. Further I had sent a mail to them saying that to consider and revisit the settlement amount and reduce the same to 30000, where as no reply has been given till date. But unfortunately, the same lady called up my company's administration and enquired about me and stated that I am defaulters and I shall be terminated from service. Furthermore, they have made calls to relatives of Indians working with my organization and stated that I have taken loan from Indian bank referring their name and not payed yet. Reality is that, calls are made to the personnel, those who or their relatives in UAE are un known to me. This kind o[censored]nparliamentary acts by the organization shah Finlease shall be controlled and relatives of NRI shall be protected. I am planning to approach Indian embassy in UAE and Indian penal court against this kind of acts by both shah Finlease and standard chartered bank. While on mean time, I do request this forum to advise me further and if possible take up this kind of issues to the relevant authorities to stop further.

Dear Consumer complaint's Team,

This complain is against Standard Chartered Bank and Shaha Finlease company harassing me and my family.

I had taken a credit card from Standard Chartered Bank in 2003. In 2005 I have settled with Standard Chartered bank, Hyderabad for the amount of 10300 /- for One time settlement. I followed up with the bank for a NOC or settlement letter, which I never recieved. The official kept on saying that it not a required to take any letter and the account is closed.

After 7 years I recieve a call from Shaha Finlease stating that the same credit card account from Standard Chartered has not closed. The amount has increased and its currently 2.5 Lakhs. I did tell them that the account is closed, they say that the account is still active. As i had the settlement letter and the payment resits (As attached) i have informed that i need not pay anything and i have sent them the details.

Post this i received a call from mr Vijay[protected] an executive from saaha fin lease demanding in a high tone close the account for Rs.34000/-.
When I asked them for statement of account, they did not provide the same. Top on to this they have also started using abusive and un-parliamentary language for which i tried my level best to convince and close and failed miserably as they started using more ****** language which i cant even write on the common forum. I was very much depressed and afraid that i did not pick the calls for three days in which they would have called me more than 300+ times.

As i was not picking their calls, they have called my manager back at my office and started speaking to him in a very wrong language. this really have given a big blow to my career.

I realise that Shaha Finleae does not have any statement of account and merely extracting money from customer. There are a many complains against the similar extortion. Shaha Finlease is calling the customer staying abroad or the account which are closed long time back to extract forceful money from them. They are threating and using foul language.

They also state that my name has been black listed in many companies. When I asked the black listed details, they say its confidential. Why would my details be kept confidential from me? There are few question which pops up. What was the bank doing for 7 years, were they sleeping? If they had the contact number, why didn't they contact the customer in earlier instance? Where are the monthly statement for 7 years? why aren't they furnishing the same? Standard Chartered Bank has sold the old liabilities to Shaha Finlease. In this process of handover they have also given of the closed account.

Now the customers who have already closed the account also are suffering. If the accounts were still active and the dues were not paid, why didn't the bank contact the customer earlier. Why did they wait for 7 years, even when they had the official contact number for the customer?

The Shaha Finlease is literally threating me with dire consequences and creating discomfort for me in the work place. All i have left is to either suside, making a note that due to Standerd Charted Credit Card Harassment via shahafinlease i am doing this.

Some one please help me............ :(


Thanks
Siva Prasad
velpula.[protected]@gmail.com

I have been getting 50 calls a Day from this company claiming that my dues were not settled by me with an old standards chartered bank CC hoever the same was closed back in 2001. They are not able to provide any proof or card stmnts showing any due because there is probabaly none available with them. Its just begining to worry me as what am i going to do , where can we file a case against them. Please help!