Tata DoCoMo Complaints & Reviews

Hello Docomo team,

15 days back, i have requested to deactivate my docomo postpaid connection as i am leaving the place- Pune but seems my request has not been processed yet.

i am really fed up with service of the provider. Instead of deactivating, new and new services are getting activated to my card without any notification or confirmation.

it is definite that i would not be paying any amount which will come as a part of my bill as i have not used your card since mid august.

Please deactivate the card asap as will force me to take the legal actions.

Thanks,
Roshan

Pls send me recent recived call list my phone has software porblem
it will get shutdown on taking pls send me urgent its very important for me [protected] pls give me any sugession for knowing recent call list of my no or send me some notice for me pls send me some web site for nowing my recent call list

Hello,
i am a tata docomo user my no is [protected], on 2or may be 3rd august i opted for data pack recharge worth rs 127 for 1GB 3G data for 28 days .but on 8 august my 759 MB data got ended
suddenly .without any cause such as any updation or interne browsing or video waching. due to which i have to recharge it again.kindly take immediate action regarding it, and add my remaining data while keeping the current data as well .
Thanks

I have taken a internet connection from Tata docomo and have been using it for the past almost 1 year. Below are the connection details:
TATA DOCOMO No: [protected]

Account Number:[protected]

Tariff Plan: 8Mbps FUP 160GB @ 1500 Plan

I have noticed that they provide less speed as promised and advertised.

The way they cheat the Speed Test is by fluctuating their signal. Like in my case, they should provide 8mbps internet speed, but what they do is, they fluctuate their speed, such that it is close to 8mbps for some time and close to 1 mbps at other times. When you do a speed test, it will show the average speed which will be close to 8mbps.

In case you are doing an online transaction, the transaction won't go through because of this. This is not the first time I have noticed this. I managed to capture some screen shots for slow speed. PFA.

Please do try it your self once and you will come to know.

Thanks,
Ajit

I have booked tata tiago Top model XZ petrol version almost 15 to 20 days back...in Pandit Automotive sangli.. firstly they said they will give the delivery in month but now they are saying 2 months for delivery...i want the delivery on or before 11 th oct..at any cost..as this is first car i booked..i want it on 11 oct ..that is on dusherra occasion...pls do the arrangement at any cost..

Hi, I was using Tata photon connection [protected] since April, 2015. I raised complaint many times because of pathetic speed. Those guys had always given the excuse that due to network congestion in my area, nothing can be done. In the month of march i requested them to take the device back and refund the amount Rs 1500 which they had taken from me while giving the device. Once i was being told that if i'll be getting speed less than 500 kbps, then they will give the refund. I had sent the screenshot of speedtest along with the email and mentioned to refund the amount and take the device back. I never received any satisfactory response from their side. It continued for few more months and during the month of July, i couldn't even able to do simple browsing, i tried to call those guys but never got proper response. Those guys are not giving the refund now and moreover, asking me to pay the bill of one and half month. This is pathethic. Kindly look into this issue and help me out. I can pay the bill if those guys can refund the device amount which they had taken while giving the device along with the fallacious promises.
Looking forward to hear from you soon.

I am using postpaid connection of Tata Docomo with 10GB high Speed.
on 7th Sept i received a message from them stating that i have used 5.72 GB of my data and suddenly i received a message from them today that i have consumed 10 GB of my high speed data wherein for the past 2 days i have hardly surfed for 3 hours only.

This is happening for the past couple of months now and when called the customer centre then they had no reply for the same and said we cannot help you.

158 rs was deducted from my main balance.When i spoke to the customer care executive, he said i had used extra internet.But i still have 2.83mb left in my data pack. so why did this happen? i want refund as u cant charge from my main account untill my data balance becomes 0.
i have been a tatadocomo customer from past 5 years and would like to continue but wat happend with me now is completely unacceptable.when i have some data in my account, why would u deduct 158 rs from main balance?
I want immediate refund.

My tata docomo sim has been blocked because of security setting.just because of simple thing it has blocked.i am facing many difficulty to contact with my colleagues and family because many number are in the sim only.so iam unable to contact to my colleagues.i need a puk code to unblock my sim.which is necessary to me .so please send me a puk code through my e mail.

My broad band account number is ********920. I paid the bill wrongly twice in the month of July but even then the excess amount was not adjusted . They bill excessively and the call centre keeps on telling that your number is wrong and you keep on roaming and no one solves your problems. half of the time there is no connection . I suggest never to take a tata docomo broad band connection . Very bad service

I received a call from Tata docomo collections and they asked me to make a payment of Rs. 300 and would change a rental of my number but they are cheating customers and just trying to recover money.

I visited the Tata store in March and requested them to change the rental of my number but now realized they did not change that and are only cheating customers and making money for the company by fooling customers.

Now the collections made a call from [protected] and they said would change the rental to Rs. 25 per month and waive all the charges and forcefully made me pay Rs. 300 on 2nd September and now they make excuses will let you know who made a call to you and do not know sir etc.

If you need money to run business, ask for charity and do not cheat customers, you can check i have not made any outoging calls from my number and want to use it only as an incoming line and still you are cheating me and charging rental as sometimes you say visit the store and sometimes you say it can happen over the phone via collections just make immediate payment.

Hope you give a proper explanation and remove the person who makes such false commitments and cheats customers or hand over your business to reliance jio.

Regards,
Manmeet Bhamra
[protected] / [protected]

Tata docomo land line number :[protected]
Account No.[protected]

4 days back i have recharged my docomo no. with 149 1gb 2g data pack. and yesterday i recharged it with 24 3g data pack. after that i lost my 2g data balance. customer care is telling me that if i recharge 3g over 2g then your 2g data will be lost. i told that in past it never happened like this. i asked him to return my balance but he is refusing to return it. instead he is telling me that its your fault, you should have asked us before recharging. it is the reply of senior department of customer care of docomo.

i think docomo has started to cheat customers. i have recharged like this many times in past but never lost my previous balance. now i will never use docomo. its like you are providing Rs10 offer till 6 months and in 7th month you take back double of it.

Dear Mr Choudhari,
every coin has 2 sides.
so my sim card stop functioning on 20th May 2016 when i was Surat, since then it stopped completely.
when i came back to Pune on the 28th May i went to the TATA DOCOMO center to complaint, they very casually mentioned that it was ok and if i pay rs 50 i will get a new sim, i refused to pay as it was the company's problem and not mine, since then the SIm didnt function and i refused to use the services and even mailed the docomo people, i have attached the mail for ur reference.

after that i have called the call center once and explained them to solve my problem, give me a new card and i will pay up.
after that i kept getting calls from them customer care service personnel and in not less that 5 occasions i have explained to each one of them what went wrong, and with a promise to pay if my issue was resolved. nothing of that happened, they kept adding on my bill.

hence i will not pay up till my issue is resolved on WHY MY SIM WENT DEAD ALL OF A SUDDEN, WHY SHOULD I PAY A RENTAL WHEN FOR THE DAYS WHEN MY SIM CARD WAS NOT FUNCTIONAL.

NOW THEY SEND ME SOME LEGAL NOTICE THROUGH SOME ADV CALLED DEEPAK CHOUDHARYadv.[protected]@gmail.com WHICH I FEEL IS A DUMMY EMAIL ID AND IS A LEGAL PROCEEDING INITS SELF.

the email id is from this person called deepak choudhary but it has no mention of his address and the letter ends with some names of other people Mr Santosh Bamne (Mob. No [protected]) OR Mr. Sandeep Bhosale (Mob No [protected]) and tata tele services.

Your team has closed the refund ticket sr[protected] without giving refund or any details about the wavier or discount which according to them they adjusted and therefore no refund is due. This is completely wrong.

I have been following with your team over email, phone etc

Disconnection request was sent on 14th july, 2016, after that bill for the period 6 july, 2016 to 5 aug, 2016 shows as negative rs. (-) 1, 500
Payment details: total payments:rs. 2, 075.01

Date payment type cheque no amount (Rs.)
26/07/16 deposit na 1, 500.01
11/07/16 billdeskpymt-bdebpp _ebs na 575.00

Let me know if you need any information.

Provide the details whats wavier or release the refund asap as per terms "we will refund your security deposit, if any, within sixty days of closure of telephone connection.in case of delay, you will earn interest on the security [protected]@10% p. A."

I have been a tata docomo customer for last 7 years and raised a shifting request on 14 jun. The feasibility team came back on 17th jun telling me that you do not provide services in my new residential address and they took a disconnection request.

After logging this disconnection request, tata docomo's third party vendor re-activated my connection on 23-jun-16 without my permission. Since i had shifted and was not using tata...

Sir, i wanted to port-out of docomo to airtel, received porting code, filled up airtel form with this code and received sim too but 3 days later i received an sms from airtel saying "document verification could not be completed succesfully" upon contacting shop owner he said docomo is not allowing you to port out! What a mess!! Please help

Name : ravi tambade
Porting no : [protected] (Docomo)

I am not using my sim [protected] since three months and i had requested many times on 121 customer care no. To disconnect my connection but there is no response from docomo.
Previously i complained for wrong bill and settled that bill and then requested to disconnect my conn. But after then they are continuously exceeding bill per month while i have not inserted sim in my phone also, also i have all call recordings saved which complain on 121.

My mob no - [protected] (Tata docomo) has been charging higher rates for
Calls and internet services for the mentioned number. For no reason they have been doing this for the past 15-20 days.
I have been trying to contact the customer care since 10 days, but to no avail, they are not picking up my calls. I am extremely disappointed at the poor customer service and the mobile services being provided by tata docomo. As of date 06/09/2016, i called 16 times during morning hours but there has been no response from them. Please help me resolve this issue.

Dear sir/mam,

I am abhineet singh. I from chirimiri, koriya dist., chhattisgarh.
Here tata docomo network signal is very weak and always here show network unavailable, every 2 or 3 days here every docomo customer face this problem.
I am customer of tata docomo last 6 to 7 years and facing network problem since 2014 or last 2 years in my home 2 prepaid activation but both connection are shown network unavailable. For this problem we are not do important call and not get the important call.

Please solve that problem, we change our cellular.

For some days ago I given my mobile to service center for some repairing and after some days when I again inserted my sim card in to the phone it is showing “sim registration failed”.I have tried other handsets also but the same thing continues and now tower is showing in my handset. Please take the note that the no is a very important to me and I can not change the no because it has already been distributed for official purpose. In spite of sending several mail to tata docomo and visit to their shop I didn't find any useful information.

Mob [protected] (Tata DOCOMO No)

Alternate no [protected]