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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 110

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A
anitajha67
from Rajnandgaon, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding data pack

Website:Tatadocomo

Hello,
i am a tata docomo user my no is [protected], on 2or may be 3rd august i opted for data pack recharge worth rs 127 for 1GB 3G data for 28 days .but on 8 august my 759 MB data got ended
suddenly .without any cause such as any updation or interne browsing or video waching. due to which i have to recharge it again.kindly take immediate action regarding it, and add my remaining data while keeping the current data as well...
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A
Ajit.Kerketta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Internet Speed

Address:Pune, Maharashtra, 411057

I have taken a internet connection from Tata docomo and have been using it for the past almost 1 year. Below are the connection details:
TATA DOCOMO No: [protected]

Account Number:[protected]

Tariff Plan: 8Mbps FUP 160GB @ 1500 Plan

I have noticed that they provide less speed as promised and advertised.

The way they cheat the Speed Test is by fluctuating their signal. Like...
+3 photos
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G
Girish Lad
from Mumbai, Maharashtra
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Tata Tiago XZ P

Address:Sangli, Maharashtra, 416416
Website:Tata Motors

I have booked tata tiago Top model XZ petrol version almost 15 to 20 days back...in Pandit Automotive sangli.. firstly they said they will give the delivery in month but now they are saying 2 months for delivery...i want the delivery on or before 11 th oct..at any cost..as this is first car i booked..i want it on 11 oct ..that is on dusherra occasion...pls do the arrangement at any cost.....
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V
var1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Docomo Bill Payment - Worst Service

Address:Chennai, Tamil Nadu

Hi, I was using Tata photon connection [protected] since April, 2015. I raised complaint many times because of pathetic speed. Those guys had always given the excuse that due to network congestion in my area, nothing can be done. In the month of march i requested them to take the device back and refund the amount Rs 1500 which they had taken from me while giving the device. Once i was being told that if i'll be getting speed less than 500...
+5 photos
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A
aashurampuria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon No 9222213240

Address:400092
Website:www.tatadocomo.com

I am using postpaid connection of Tata Docomo with 10GB high Speed.
on 7th Sept i received a message from them stating that i have used 5.72 GB of my data and suddenly i received a message from them today that i have consumed 10 GB of my high speed data wherein for the past 2 days i have hardly surfed for 3 hours only.

This is happening for the past couple of months now and when called the customer centre then they had...
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D
Deepak Sirvi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

158 rs deducted from main balance

Address:560073
Website:www.tatadocomo.com

158 rs was deducted from my main balance.When i spoke to the customer care executive, he said i had used extra internet.But i still have 2.83mb left in my data pack. so why did this happen? i want refund as u cant charge from my main account untill my data balance becomes 0.
i have been a tatadocomo customer from past 5 years and would like to continue but wat happend with me now is completely unacceptable.when i have some data in...
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S
Shaik zameer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My tata docomo sim has been blocked mistakenly i want a puk number to unblock it.

Address:Hyderabad, Andhra Pradesh

My tata docomo sim has been blocked because of security setting.just because of simple thing it has blocked.i am facing many difficulty to contact with my colleagues and family because many number are in the sim only.so iam unable to contact to my colleagues.i need a puk code to unblock my sim.which is necessary to me .so please send me a puk code through my e mail....
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S
sangawat
from Badvel, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service

Address:Pune, Maharashtra, 412207

My broad band account number is ********920. I paid the bill wrongly twice in the month of July but even then the excess amount was not adjusted . They bill excessively and the call centre keeps on telling that your number is wrong and you keep on roaming and no one solves your problems. half of the time there is no connection . I suggest never to take a tata docomo broad band connection . Very bad service...
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D
dashmeshproperties
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Customer and Making False Promises

Address:Mumbai City, Maharashtra, 400016

I received a call from Tata docomo collections and they asked me to make a payment of Rs. 300 and would change a rental of my number but they are cheating customers and just trying to recover money.

I visited the Tata store in March and requested them to change the rental of my number but now realized they did not change that and are only cheating customers and making money for the company by fooling customers.

Now...
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M
munna11147
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction

Address:Bangalore, Karnataka, 560034
Website:tatadocomo.com

4 days back i have recharged my docomo no. with 149 1gb 2g data pack. and yesterday i recharged it with 24 3g data pack. after that i lost my 2g data balance. customer care is telling me that if i recharge 3g over 2g then your 2g data will be lost. i told that in past it never happened like this. i asked him to return my balance but he is refusing to return it. instead he is telling me that its your fault, you should have asked us before...
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F
Firdosh Roowalla
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead sim card and asking money without solving my issue

Address:411006

Dear Mr Choudhari,
every coin has 2 sides.
so my sim card stop functioning on 20th May 2016 when i was Surat, since then it stopped completely.
when i came back to Pune on the 28th May i went to the TATA DOCOMO center to complaint, they very casually mentioned that it was ok and if i pay rs 50 i will get a new sim, i refused to pay as it was the company's problem and not mine, since then the SIm didnt function and i...
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R
raymondhib
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:411040

Your team has closed the refund ticket sr[protected] without giving refund or any details about the wavier or discount which according to them they adjusted and therefore no refund is due. This is completely wrong.

I have been following with your team over email, phone etc

Disconnection request was sent on 14th july, 2016, after that bill for the period 6 july, 2016 to 5 aug, 2016 shows as negative rs. (-) 1,...
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S
sunny8123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfairly billed for extra days and due to third party's fault

Address:Pune, Maharashtra, 411013
Website:TATA DOCOMO

I have been a tata docomo customer for last 7 years and raised a shifting request on 14 jun. The feasibility team came back on 17th jun telling me that you do not provide services in my new residential address and they took a disconnection request.

After logging this disconnection request, tata docomo's third party vendor re-activated my connection on 23-jun-16 without my permission. Since i had shifted and was not using tata...
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C
cooltravi
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to port out

Address:Neemuch, Madhya Pradesh, 458441

Sir, i wanted to port-out of docomo to airtel, received porting code, filled up airtel form with this code and received sim too but 3 days later i received an sms from airtel saying "document verification could not be completed succesfully" upon contacting shop owner he said docomo is not allowing you to port out! What a mess!! Please help

Name : ravi tambade
Porting no : [protected] (Docomo)...
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C
c,shivend
from Bilaspur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not disconnecting my connection of sim, requested many times on 121

Address:Bhopal, Madhya Pradesh, 462043

I am not using my sim [protected] since three months and i had requested many times on 121 customer care no. To disconnect my connection but there is no response from docomo.
Previously i complained for wrong bill and settled that bill and then requested to disconnect my conn. But after then they are continuously exceeding bill per month while i have not inserted sim in my phone also, also i have all call recordings saved which complain...
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K
K K Prasad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My internet and call charges are unusually high

Address:Dhanbad, Jharkhand, 831015

My mob no - [protected] (Tata docomo) has been charging higher rates for
Calls and internet services for the mentioned number. For no reason they have been doing this for the past 15-20 days.
I have been trying to contact the customer care since 10 days, but to no avail, they are not picking up my calls. I am extremely disappointed at the poor customer service and the mobile services being provided by tata docomo. As of date...
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J
Jay P. Sharma
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network problem

Address:497553

Dear sir/mam,

I am abhineet singh. I from chirimiri, koriya dist., chhattisgarh.
Here tata docomo network signal is very weak and always here show network unavailable, every 2 or 3 days here every docomo customer face this problem.
I am customer of tata docomo last 6 to 7 years and facing network problem since 2014 or last 2 years in my home 2 prepaid activation but both connection are shown network unavailable....
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Saikat Chandra Bakshi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim de-activated

Address:Ahmedabad, Gujarat, 380013`

For some days ago I given my mobile to service center for some repairing and after some days when I again inserted my sim card in to the phone it is showing “sim registration failed”.I have tried other handsets also but the same thing continues and now tower is showing in my handset. Please take the note that the no is a very important to me and I can not change the no because it has already been distributed for official purpose. In spite...
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venkatesh kammar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong plan explained by tata docomo executive

Address:Dharwad, Karnataka, 580023

Dear Sir,

While Porting Idea to tata docomo, the tata docomo customer care explained me the plan as 3G, 1GB data and unlimited 2g there after,

After one month my bill is Rs 1600, and same I spoken to customer care and they informed me that there is no such plan activated as per your customer application form...and you have used the net and you have to pay, ,

now I am receiving legal notice for...
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Vinay Kamboj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information

Address:Karnal, Haryana, 132041

Mane coustmer Cair m call ki the 30 August ko to vaha pe mere ko recharge ki worng information de gai h onhone bola ki 49 rs ka recharge retailer se hoga or osme muje 1gb data milega one night ke liye but osme muje 90 minats mile 10 din ke liye or jab mane dobara se coustmer cair m call ki to onhone muje bola ki hmare againt ki galti nahi h but mere pass be recording ki hui h phone m mere problem ka solution nahi ho raha to esi liye m ye...
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