Tata DoCoMo Complaints & Reviews

Tata docomo,

I am your postpaid customer from 3 yrs. I am experincing your worst service day by day. My mobile number is [protected]. I have your 350rs monthly rental plan. I. E. 1gb 3g and 2g unlimited with 350 local mins, 200 sms. When i m going to use 3g after my billing date i. E.20th of every month, i got only 500mb 3g and 2g unlimited. Why are cheating with the customer.

Also, when i m using your 2g i got speed with 12 kb/s to 22kb/s, and on 3g i got a speed upto 65kb/s to 80kb/s. What the hell is this. When i make call either i listen my voice to self or number going to cross connection.

Why are you doing these. You people want only money, when bill date is coming your executive are starting to harrash me. Make your service better then ask for money. Right now my 3g is on and i mgetting a speed of 675b/s.. What hell is this?

Please help me...maine 254 rs ka 3g net pack karvata hu 2-3 month se pr...mujhe 2g se bhi kam speed aa rhi hai...kahi baar complain kri unko bss tips batate nd try krta sb ...pr koi fayda nhi hua live chat bhi kri...koi fayda nhi hua unko dhamkaya bhi k comlain krduga...pr koi solution nhi mill rha aur mujhe bewkuf banake lut rhe hai 2g speed deke ...

Plssss i request u help me ...plssss

Today on 20/09/2016 at about 9-30 pm when i am coming from Taratala to Behala, at that time during riding the bus i have lost my above mentioned mobile and this no. was ported from Vodaphone to Tatadocomo about three years ago.This no. is vital for me. Now you are requested to block the above sim and issue duplicate sim immediately.above 10 years I am using this no.

I am receiving poor signal issue from last 2 days at hinjewadi phase 3 area rom cognizant office. I am listening my own echo voice and not able to listen the end user voice. However when i am leaving this area the signal is fine. Please check and correct the issue. You can reach me @ [protected] for any further details. This has been problem with all the users from this location. Can you please do a regular health check and provide an update on it. Due to this issue, i am not able to receive or dial any call.

Dear Sir,

I have lost my no. and it was in use my no. is [protected] can you please help to tell me my all call and massage history month of september as soon as possible. It was so important for me please help me and send me all details on my email. [protected]@gmail.com this no. is name on Ms. Manisha D/o Sanjay Arora. I have submitted my aadhar card. Please send details ASAP.

Thanks and Regards From :-
Manisha Arora

Dear sir regarding some strange call are receiveng since 2 weeks for my number ([protected]), requesting you to provide me the last 10 days incoming and outgoing call details till[protected] at the earliest to my email id : [protected]@gmail.com.

if any information neede kindly fell free to contact me :
Ashish v
[protected]
Registered number
[protected]

I am khushbu kakkad, had tata docomo internet at my prayeja city sinhgad residence pune - 411058. account no.[protected].

I requested to close the account on 20th april 2016, again wrote a mail on 28th april 2016 and 30th april 2016 firstly to close account from 1st may 2016. after receiving the automated reply to drop the mail again i requested to close the account with immediate effect on 28th april & 30th april 2016.

I have a written mail communication from tata docomo saying that they have accepted the request for cancellation effective form 1st may 2016. even after that bills were generated till 1.5 months & after the telephonic communication with customer care they said they had some miscommunication within there team & it wasn't processed. after that sales manager mr. rakesh phuge from pune accepted the mistake was from tata docomo side & i have mail communication for the same.

Cancellation request id is[protected] and billing complaint request number is[protected].

I am unable to attach pdf of mail correspondence, so please provide me with mail id. so as to forward the same. i am getting threatening legal mails from tata docomo. request you to please help me.

Thanks & regards,
Khushbu kakkad

Tata Docomo is worst service for porting, almost one month my number is not activated I have port from Vodafone to Docomo I have submitted my documents also but still not yet activated. I have complain more then 10 times to the customer care they said to go Kormangala Store to submit the documents that I did the same but they couldn't activated . In store the employes are not responding correctly, Specially the Employee Shreyas Ks his Number-[protected] he don't no how to respond the customer, he is porting my number from last 1month still he did not activated yet CAF No.[protected].

I am in mahrashtra.i have activated pack of 32rs free incoming call for 30 days. i have activated it on 15th september.
right now i came to know that you have deactived that pack.
i got msg in my inbox that roaming charges are 45p/min.

so what about recharge i have done of rs 32.

it is wastage of money.
I have lost almost 60rs in two days. what is to be done for that.

this lead to customer dissatisfaction. now i am moving to reliance jio
thank you so much for this very wonderful services

My tata docomo number has been disconnected for no reason and i want my same number but executives say that we cannot help you with this and the worst part is that every month i am getting bills. They are saying you pay the bills but we cannot assure you whether you will get the number or not. I visited tata docomo outlets as well but even they did not assist me. I have many connections through that number i want the same number. Please take some action against them.

Hi there,

I was using prepay number of Tata Docomo and that number([protected]) is connected with my banking and email account recovery. But Tata Docomo Deactivated my number. I am overseas in New Zealand. Now I can't access my Internet banking as I need OTP coming on my mobile number but can't get it as my number is not active. Tata Docomo support saying they cancelled my number as it was not used for a while. Now I have to wait for 90 days. I requested them to activate my number but they saying they can't. Admin department can do anything. But on other-side I never signed on term and condition that says my number will be blocked if I will not make a call from number. They selling sim card in small wrap with a lot of information about recharge and scheme but no term and conditions. if it says T & C apply then it doesn't say where to find T & C.

I was talking to docomo support and they saying after 90 days go to near store and you can buy this number again.

How they can do this. I am overseas and can't go to any near store in india as I am not in india. They gave me ridiculous excuses.

Now they completely ruined my banking and access to my email address. whole accounts are compromised because of [censored] service of TaTa Docomo. Please guys if anyone can help me then please reply on [protected]@yahoo.co.in

I need this number its urgent

Sir,
I had responded to the add in Lokmat on[protected] for a space for installation of 3g/4g Mobile Tower D.R.S. tower services. I received message & mail from E.R.S Tower Services as mentioned above. I had sent mail requesting to give details of contract to be established with whom & terms of payment, but has not received any communication. I want to know whetere the communication is fake/fraud?

IDEA / TATA Docmo

why IDEA out going is disconnected with out any reason ???? have u got salaries for this month or your company kept salary hold to do such stupid things ... Still are you sleeping after taking salaries .. your managers and your negligence has clear noticed in this issue

please find below trailing mail i have got No due from tata docomo on august 31st august ... there is no due i have got confirmation also
attached screen shot of previous operator also

why my out going is disconnected when i have got clearance from tata docomo operator 15 days before ...

IDEA mobile number : [protected]
TATA docomo Account number :[protected]

regards

mansoor

[protected] Forwarded message[protected]
From: VenkataSrinivasaRao M
Date: Wed, Aug 31, 2016 at 10:03 AM
Subject: RE: Information of outstanding for your TATA Docomo Account
To: Mansoor Hany

Dear Sir,

Greetings from TATA Docomo!!!

Thank you for making payment, your payment got updated on your docomo account. with this your docomo connection got disconnected and closed further

Warm Regards,
Venkata Marella
Manager - CLCM (P&G)
Customer Service Delivery
Tata Teleservices Limited

Dear Sir
mai pooja adhikari d/o - chintaman adhikari mere naam per nagzari
(maharastra) me (2011se) adhikari petrolpump chal raha hai ye petrolpump bharat petroleum corporation limited company dwara sthapit karwaya gaya hai jabki
bharat petroleum dwara internet use k leye tata photon ka internet istemaal karne k ley diya gaya tha jabki tata photon company pahle hi mere company k a/c se 2, 42000 se uper ka amount cut kr chuki hai aur abhi bhi monthly 370 rupay cut kr rahi hai

This is draw attention that I have not received the refund amount so far for the following online recharge failures.

TATA DOCOMO NUMBER: [protected]

DATE OF TRANSACTION: 08.SEP.16
TIME: 12.16PM
TRANSACTION ID: [protected]
AMOUNT: 70.00

AND

DATE OF TRANSACTION: 08.SEP.16
TIME: 12.24PM
TRANSACTION ID: [protected]
AMOUNT: 70.00

Please do the needful. Thanks

2 years before I buy a new docomo prepaid [prepaid no;[protected]] i
bought this sim using my dad R.Ellappan proof and identity.
Recently my prepaid card was damaged by water. Now i ask the
migration prepaid card using my dad R.Ellappan proof & identity they
are tell the prepaid card identity is wrong.The prepaid Identity is on
another members name.So we dont issue migration.Now im angry to Your
Network.I tell my all tata friends to change their network into
another network GOOD BYE

Mobile number with Tatadocomo is [protected].

I have this number with me from more than 3 years and now when I lost my phone with sim card. While I went docomo store I came to know that this number is registered on a different name and becasue of which I haven't got my sim.

In the past 3 years no one ever asked me whose name this number is registered and I have never got a verification call as well. I have submitted my documents while taking this connection and it might be the dealers mistake that he/she has mistakenly changed the forms. And now when I went to your gallery for this issue they are saying there is nothing that they can do. They are being very rude and extremely unhelpful.
I am calling nodal office in this regards and no one is receiving the call.

If this is the situation and if my issue is not resolved I will have to go to TRAI authorities and complain about this.

My email address is [protected]@gmail.com

Look forward to a response from the tatadocomo team.

Thanks
Siba Prasad Padhi

Hi,

I was using tata docomo post paid no from past 4 years but due to bad network
recently I changed my operator to Vodafone meanwhile i asked the
tata docomo CC the amount what I've to pay for seven day's they advised me
to pay 50/-rs, I paid that on the tata outlet but when my service provider changed
they sent me the msg for a pending bill of 609/- and when I asked for clarification they replied me that I've used internet for which they charged me this much, I used to get 2 gb data free and in 6 days I hardly used 200 MB which
was already free with my plan and nobody informed the customer about this
rules what they followed, now they contacted Vodafone and blocked my services now what should I do? [protected]

[protected]
continues amount deduction takeplace in my prepaid account no [protected]
ur executive gave me the promise it ll be refund
[protected]
continues amount deduction takeplace in my prepaid account no [protected]
ur executive gave me the promise it ll be refund
[protected]
continues amount deduction takeplace in my prepaid account no [protected]
ur executive gave me the promise it ll be refund

I took Photon at that time executive told me Plan 650 it is Unlimited, after 3GB used speed will be slow. but it is totally fake after 3GB Used we can't Use Net.
we will face one msg that " No internet connection" it means we can use only 3GB in RS. 650. not Unlimited.

I call to Executive he was speaking again and again, Sir you take booster plan.
we have no option on that because you have used 3GB Data.

But I told him what is meaning o[censored]nlimited Plan
He told that they don't have any answer.
plan 650 is not Unlimited it is limited plan