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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
Complaints 9255
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4179
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Tata DoCoMo reviews & complaints page 108

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G
Ghulam Raza
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to disable flash mesaages

Address:560076
Website:tatadocomo.in

Please disable Flash Message from my phone. i am unable to locate the setting for disabling Flash message from my Iphone 4s.

I have tried below
Settings-Phone-SIM Applications
Here I don't see any option for Flash Message

Even Tata Docomo Customer care wasn't able to help me out.

These flash messages are very annoying and hangs my phone every time....
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D
deepak2910
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of Illegal Trasmission Tower on Terrace of our Building

Address:Indore, Madhya Pradesh, 452001
Website:Tata communications

Sir, We are residents of Anmol Apartments, 21 Shrinagar Extension Indore -452001.Madhya Pradesh .We would like to file a complaint against an illegal mobile tower (Tata communication) installed on roof top of our mutistoreyed building Anmol Towers by Builder without seeking prior permission of the society or resident members of the building at 21 shrinagar extension indore .This was installed over 10 years ago despite our protests and complaints...
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D
Dr N C Jain
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accounting method for recharging the internet services

Address:New Delhi, Delhi, 110034

The company takes into account (a)date of recharging (b)date of validity together. In other words, it announces for 28 days whereas it provides services for 27 days. Suppose, I recharge on 1st then my validity is valid upto 27th and not 28th as per scheme. This small error should be rectified but the company does not hear about it.( Recharge done on 17th Sept but it is valid only upto 14th Oct 2016).
Moreover, it doesnot provide the...
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S
sandeeptiwari123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill charges appending

Address:Bangalore, Karnataka, 560068
Website:www.tatadocomo.com

I got charges of 1700+ for my mobile and I emailed them to give final settlement bill for my and my wife's mobile number, Now they charged my 1600+ wife's number.
Initially they charged me 1700+ bill on my number [protected] for the month of august, and I have seen very rude behaviour of customer care executives, after that I shared my query on their Facebook page,
After that also they have offered me 500 Rs less amount, after...
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preethy priya
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block the sim

Website:tata docomo complaint webside

Actually am using prepaid number for last 6 years . its stollen for last 2 years but the sim was used by some one I have to block and I want the same number I went to showroom they said tat the sim was not in our name ..actually my father get tat number to me by his proof how would their say tat sim not in our name ... If want to block wat can I do for it . plzz guide...
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R
reji1203
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exaggerated bills for data roaming

Address:Indore, Madhya Pradesh, 452010
Website:www.tatadocomo.com/en-in

In the bill no [protected] dated 19/04/2016 I was charged unreasonably high amount of Rs.10, 892.49 in the month of April-16

From 17th March onwards I was on roaming, I had called their customer service call centre executive many times and they had not guided me to the proper plan. Daily I was getting an SMS alert on high usage of mobile services, when I called their executives they were not sure whether it is due to voice...
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R
RJF
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service despite payment being made

Address:Thane, Maharashtra, 400607
Website:Tata Docomo

Purchased WIFI Dongle on the net from your e-shop on 17th Sep 2016
- Paid Rs. 2349/- as total purchase value of Dongle (Rs 1999/-) and One Months Prepaid Amount (Rs. 350/-)
- As of 24th Sep despite repeated complaints to your various modes (umpteen calls to your helplines), including visiting your Thane Tata Docomo outlet - my Dongle is not operational

Reason : Despite being activated, your system does not credit...
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P
Praveen053
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False rate cutter special recharge

Address:Hyderabad, Andhra Pradesh, 500081

I have received an offer MSG from Docomo saying that RC41 and get all India calls at 25p/min for 56days.. And I have made the recharge after that also they are charging me 2p/search for my calls. When I call to customer care, they are saying its only applicable to STD call. When I don't have anyone to call in STD, why do I need this offer. I have just gone for it because its all India calls even in local call.

@Docomo: I just...
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A
Akash Chand Sonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but not refunded.

Address:Kolkata, West Bengal, 700101
Website:TATA DOCOMO

Hi Team,

Please note, yesterday I had recharged with amounting 80 Rs in my Mob# [protected] and 75 Rs had deducted from my main balance.

I would like to inform you that there was no such service activated in my account.

Request you to treat this as urgent basis and let me know when can i receive my refund asp.

Let me know if you required any details.

Feel free to...
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S
shubhgupta123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card activation

Address:411057

On[protected] my old sim card stopped working. So, i get it replaced from the tata docomo brand store (Shop no. 1, shantai complex, opp. Pcmc school, kaspate vasti, wakad, pcmc, maharastra, pin-411057) and they told me that it will get activated within 3 hrs. On[protected] i again went to store 2 times but still no result and same day i also called customer care 2-3 times. This goes for 2 days. On[protected], store manager said there is problem...
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A
abhishekdhall
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not got refund of my postpaid security

Address:Yamuna Nagar, Haryana, 135001
Website:www.tatadocomo.com/complaints

I have not got my refund of 2387 rs from tatadocomo postpaid as i have ported my number and they are saying we have issued cheque but no cheque is given to me since febrary so i want to get my balance with interest kindly help my problem and tell tatadocomo to refund my money as soon as possible ...
otherwise i have to file legal complaint against tatadocomo...
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K
Koyel_Bhattacharya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network coverage

Address:Kolkata, West Bengal, 700075 & 700078

I am suffering from no network coverage in Santoshpur Modern Park ( Kolkata-700075) & Garfa Ramlal Bazar ( Kolkata- 700078) since last one year. I am complaining to Tata Docomo again & again about it since December 2015 but still I am getting no solution & am getting no network till now. Plz help me to get solution as early as possible. I am suffering from this problem very much....
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U
user782
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Someone misuse my tata docomo number

Address:Bangalore Rural, Karnataka, 561203
Website:www.tatadocomo.com

Someone misused my tatadocomo number as their photon reference number.

Actually i'm using only one postpaid tata docomo number, while bill prepare that next day itself i will pay my bill.
But someone misused my number as their photon bill payment reference number. Every month i got a call from docomo sales care about photon bill payment. Before and all care respective will hear what i explain, but now they asking rude.br...
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R
rajsrr
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non activation of sim card

Address:500084
Website:tatadocomo.com

Hi,

I have changed my docomo micro sim card to nano sim card and paid the requisite charges, filled in the application form, submitted all requisite documents at tatadocomo brand stores in kondapur, hyderabad whose contact number is[protected].

It has been 3 days since, my sim card is not activated yet and when I contacted the above mentioned brand store, they are replying arrogantly and absurdly and are not...
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N
Nagapraveen
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Rs.1556 pending since 6 months which I am supposed to receive in 2 months

Address:Bangalore, Karnataka, 560066
Website:www.tatadocomo.com

Have ported my no. [protected] postpaid to BSNL prepaid in March 2016 and I paid Rs.1556 excess amount to postpaid which is to be refunded to me by May 2016. I have not received any cheque so far . Many times I have been following it up calling to customer care and mailed them but no proper response.
Received a missed call from Docomo associate Mallikarjun ph no.[protected] and he deliberately cut my call and did not pick my call when...
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R
rohit muhale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge

Address:Bhopal, Madhya Pradesh, 462016
Website:Mobiwiki.com

Transaction id :- tdc[protected]
Mob no :- [protected] (tata docomo)
Amount :- 150rs
Sir this recharge is done on this no by mistake so kindly refund this recharge as soon as possible. if i dont get my amount back i will deactivate my account. i am using your website from a long time and if i face any such inconvenience then i have to switch recharge portal....
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Nighat Jan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I applied for reactivation of my tata photon dongle the service centre guy took rs. 710 but did not reactivate it.

Address:502032

I applied for the reactivation of tata photon dongle. The service centre person at chandanagar hyderabad d. Rajendra charged me rs. 720 but did not reactivate it. He is denying the refund.
I want my money refund and action against this service centre person. He is so rude to customers.
I want strict action against this tata photon service centre.
Thank you.
Abdul...
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Lalit Dharmadhikari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service provider

Address:Nashik, Maharashtra, 422008
Website:tata docomo

Tata docomo,

I am your postpaid customer from 3 yrs. I am experincing your worst service day by day. My mobile number is [protected]. I have your 350rs monthly rental plan. I. E. 1gb 3g and 2g unlimited with 350 local mins, 200 sms. When i m going to use 3g after my billing date i. E.20th of every month, i got only 500mb 3g and 2g unlimited. Why are cheating with the customer.

Also, when i m using your 2g i...
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M
Mohsin56
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My net slow on 2 month pls help me

Address:Anand, Gujarat, 388001

Please help me...maine 254 rs ka 3g net pack karvata hu 2-3 month se pr...mujhe 2g se bhi kam speed aa rhi hai...kahi baar complain kri unko bss tips batate nd try krta sb ...pr koi fayda nhi hua live chat bhi kri...koi fayda nhi hua unko dhamkaya bhi k comlain krduga...pr koi solution nhi mill rha aur mujhe bewkuf banake lut rhe hai 2g speed deke ...

Plssss i request u help me ...plssss...
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S
Sourik
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please block mobile no. 9830157610

Address:Kolkata, West Bengal, 700034

Today on 20/09/2016 at about 9-30 pm when i am coming from Taratala to Behala, at that time during riding the bus i have lost my above mentioned mobile and this no. was ported from Vodaphone to Tatadocomo about three years ago.This no. is vital for me. Now you are requested to block the above sim and issue duplicate sim immediately.above 10 years I am using this no....
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