Tikona Digital Networks Complaints & Reviews

I have taken tikona internet connection on 15/08/2016. till then internet services not working properly. I have made complaints to customer care so many times but they did not take seriously. One sight engineer appointed by customer care visits my home so many times but he promised to change the device but did not take any action till date. I have deposited three month advances rs. 1730/- but since 17 days I am unable to use this internet...

My costomer id [protected], i was uninstoll tikona broad band in jan to feb 2016, and after such long time. fraud call from no [protected], [protected], [protected], [protected].and again and again call me 50 time in a day to pay a bill and tell me to come dilhi high court.so i dont know what heppening this ...
becouse on the time o[censored]ninstollation our disscution happen ...of no due remainning.and for your unconvinient servise your person...

We are getting of your phone calls and messages they are asking me pay your bills. i have request them to disconnect my connection since last 2 months i also contacted there costumer care executives several times you can check the records also and i have also send mail on 26 august (7 days before)and i got your reply on the same date at 10:45, then also i am getting again and again messages and phone calls till now. and they are asking the...

I am Manish kumar, i have taken new connection from my user User ID no- [protected], everyday between 7pm to 11 pm internet connection goes off, i am facing huge problem due to this .There is no one there to look after the custmer's problems. Please look into the matter as soom as possible .

I already have complaint to tikona customer care but no action is taken agianst that . complaint number is 8226155....

Tikona internet connection is really pathetic and although i have called their customer care number numerous times they have not taken any action and they have just taken 3 months rent from me. Please take strict action on them. I have even written a mail to [protected]@tikona.in explaining my grievances. but, not sure whether they take any action about it.

My connection was activated 20 days back and the internet connection...

I am ANAND REDDY with user id [protected] has disconnected the tikona services almost year back and while disconnecting i had made all payments as they provided me in their full and final settlement. after the payment of this bill i got another bill after disconnection and when i contacted the customer care then they said that its technical problem and ignore it. but after 1 year dated[protected] i got message to pay the due bill and regarding...

I have applied for new broadband connection for the plan of Rs 750/Month (which offers 30 GB with the speed of 4 Mbps then unlimited data with speed of 512 kbps).I have paid Rs 2160 for three months for this plan. But they have given me the plan of Rs 500 which offers only 10 Gb per month with 4 Mbps speed. I tried to contact customer care but they denied to refund or change the plan then i asked them to let me talk to your senior, then the...

I am using tikona broadband connection. My monthly plan is 500 rs in which upto 10 GB speed will be 2MBPS after that speed will be 512 KBPS. Now totally is opposite upto 10 GB Speed is around 800kbps and instead of 512 KBPS speed is around 100 kbps. I call 1000 times customer care from last 2 month but still no solution.My connection is installed on 19 may 16 and i paid 3 months amount now i got the bill which de date is 22 aug 16 i dont...

I have opted for the termination of the connection before 2 years and the connection got disconnected and I got a mail about the termination of my connection.I paid the ammount which was due at that and only after that I've terminated the connection.I was getting mails even after an year saying that I haven't paid the bill.I gave a call to the customer care and said that I paid the ammount.They refused and said they would file a case againt...

Even after completing full and final settlement, receiving call to submit noc to delhi court. When i ask for case details they refuse to provide details....

Dear sir / mam,

Am gopi, bought your tikona broadband service through salesman mr. Karthik (Mobile no - [protected]).

My tikona id: [protected]

I paid the amount (Rs - 2950.00)

As there is no proper tower of tikona broadband service in my area (Perungudi), i decides to disconnect my service.

I enquired about disconnection procedure to your sales man mr. Karthick (Mobile...

I dont know why the previous ticket has been marked as resolved. This issue has not yet resolved. The link for previous ticket is

http://www.consumercomplaints.in/tikona-harassment-and-prank-calls-for-extra-bil...⇄

My comments from previous post:

I requested tikonaa detailed bill of my usage. i paid the bill till october and also asked to reduce the bill plan but in november...

Hii,

I am using tikona from last 2 month my tikona user id is [protected]. From last 2 weeks i am not able to use the tikona net connection. Its due to technical problem in there device. I called customer care many times for getting assistant but every time when they raise the ticket, same day they revert the msg stating that your problem was resolved successfully. But there is no assistant provided by them.
Even i mailed...

Tikona id is [protected]
As i stop using tikona service from sep 2015 because they are fail to provide me net connectivity i have called them so many times finally decided to stop service and stopped service. they recover there devices. After some month I need to use the service I said them to put device to this address they said that we are not going to continue you withthe same net plan as before i said i dont want to restart that...

I have taken tikona internet connection 2 month back (User id: [protected]), since last one month i am facing low speed issue. I am getting only 300-400kbps speed against my 4mbps plan. I raised complaint/issue several times but i receive the same answer saying my issue recorded & working on that but there is no improvement in speed.
I paid rs. 1980/- for three month in advance in return of that i am facing such problems.
Tikona...

My user id : [protected]. we bought connection last week on 27th aug. after soo much follow ups of 10 days.
- installation done on 27th aug
- [protected] is my user/client id
- drop of speed and low speed reported same day to customer care
- no resolution till 24 hours
- connection works like 512 kbps or low.
- 28th report the same problem with dial of toll free number
- complaint shows under...

Sir, I have try to many times to about new broadband connection in New Delhi, Najafgarh. But no any response by any Tikona service. When we register to new connection of tikona broadband service, then first time call coming by his employee. He said to me I will be come to visit their and than no any response by his employee. I almost register many times to register new connection....

Since two months i am requesting tikona to disconnect my services but they are tranferring the call to some senior helpdesk where the ivr keeps saying and repeating "expected wait time is one minute" and it goes for hours. My tikona id is [protected] and my registered number is [protected]. If this issue is not resolved within 24 hours, i ll have to suit a case against tikona as per consumer rights....

Hi,

I got a new Internet connection from Tikona in Mumbai sometime in January 2016. I made an advance payment for 3 months for the service. The quality of internet pathetic and it hardly worked. I had to actually call them every single time I wanted to log on the internet, then wait 24hours for them to resolve the issue. The internet worked for a few hours and then again it would disconnect. After 2 months I decided to I cannot...

I am facing technical issues while login and surfing internet... It is not working well i have talked lots of time to the customer care but they are not working on it... They told me that the issue will resolve in 24 hrs but it remains same... If you are not able to do it i will disconnect my connection and will switch to airtel.. Its my final way to aware you about that issue... It is not working and services according to me is zero...#tikona...