Tikona Digital Networks Complaints & Reviews

Dear Sir,

I called/mailed to the tikona customer care to disconnect the my services againt customer id [protected]. no action has been taken from thier side.

after few month they given threats using the mobile number

[protected]

Please provide me NOC from tikona .
and take some legal action against them so they can not hassle to genuine customer...

I mailed to tikona customer care for disconnecting my broadband on 31.01.2016 and they have accpected my request.

suddenly they have raised there due is pending 1500 and my CPE dive not return but i have done the return all the product to company even though i am getting payment remainder

In between they generated bill too and telling me to pay it. when i didn’t use the connection why i should pay the bill??br...

Somebody calls from tikona by name of mr mohit, try's threatens and abuse. Despite making him understand that problem is from company side and i have all mails and proofs further nobody is reachable at tikona, dial in call centers and you have to wait hours to get a response still the person keeps on going.
He calls from [protected] and says i am calling from court and this is court line.
He gives his ([protected]) mobile number...

Hi i was using Tikona broadband service for 2 years and was very much upset with there service as i was not getting stable net connection as per my plan. but i continued to pay tikona bills on time and always mailing them to solve the same.
But they never replied to me perfectly, so i decided to disconnect the same and mailed to tikona that please settle my account. and they generated a bill with some of higher amount.
Why...

I took a new comnection of Tikona in 1000 rs. 50 gb prepaid in the second week of july 2016.
I was happy to get rid of mobile operators data plans. Now Aftr about 15 days i got a huge shocker when my Tikona data was shown to b consumed. I was exasperated. I spoke to Tikona call centre. The reply was i had consumed all of it. The chart showed i was consuming 4 to 5 gb in a day.
Now imagine i hav only two cellphones to use all...

My service request number is 1-[protected] & user id is [protected].
I am pretty much disappointed with the customer complaint services of tikona.
I am not able to use my internet as it is not working for last 15 days (Approx) and i have registered complaint also for which till date nobody has visited my home.
I do get calls from technical person but they after fixing time with them they dont show up and dont even...

I had a Tikona connection, I raised a disconnect request in Jan. and went out of town whenI came back they still haven't yet disconnected my connection and generated a new bill. I again raised a disconnect request as I was moving out of that address. They disconnected connection but mailed me about outstanding bill for one month that I haven't even used TIkona and had already raised a disconnect request.
Its their fault they took action...

Shame on you tikona, shame on you tikona... You are a group of fraud, cheater and rogue.​

Total 23 nos. Of reminders sent to tikona regarding refund of rs. 1, 972/- (As confirmed by tikona customer care), because tikona has sold me dead internet connection, which was not at all feasible at my house, by making fraud and representing wrong facts and it is confirmed by tikona's mr. Wasim abbas zaidi, ojt code - 202341).
br...

I have made a payment for Rs: 2099/-- on Monday 8th August 2016 for 50GB Internet (transaction ID: "BIL/[protected]//[protected]") with a voucher = BF 2099 (50GB365days2099Rs), immediately payment got debited from my account and i got a "success" message on the screen of tikona webiste. Since then i am consistently following up with Tikona customer care for activation of the voucher, however they always keep saying that they haven't received...

I had availed tikona service on 28th jun 2016 (Payment invoice attached), availing a 4 mbps, 100 gb plan against three month advance payment of 2674 rs, they gave me cust id of [protected].

Within next 3 days, i was so distraught with the service of tikona that i had to file a disconnection request with them. (Mail attached). (Request no - 1-[protected])

Without paying heed to my disconnection request, the service...

I have tried to terminate my tikona broadband services connection but have been unable to do so.I asked them to terminate it immediately just before my bill cycle got terminated on 7th AUG 2016.And they gave me assurances that they have terminated it and that i will be notified soon.Instead of notifying me of termination they have recharged my account for another year and my account balnce is showing outstanding amount of Rs. 1000.Also i'm...

Its been 5 months, i have been waiting for my wifi connection. Tikona digital networks does not have a efficient administration. They are not been able to provide me wifi connection at my home, for which they have already taken money in advance. Its been too much time. These tikona guys dont even call or payback my money back or even start giving me services....

I had taken their 3 month advance subscription in january by paying rs.2600 in advance, but could not use even a single mb of data as their service is not available in locality. The sales person hoodwinked us by saying service will start after 4 hours and left with the money. Then it was just repeatedly calling their customer care, which is the worst in the world for sure.

A month passed, 4 of their engineers came and still...

I am customer of tikona broad band service. My user id is [protected].
I am facing the slowness of tikona broadband service and send the mail to tikona customer care team to stop the service. The service has been stopped.
I am paid three months advance rental plan amount i. E rs :2319. The paid amount was not refunded. As i requested please raise the incident and do the needfull.
I am uploading the releavant documents....

My tikona user number is [protected].
I am facing connectivity issue for last many days, every i try to call customer care number and it goes to ivr system there no one to attend the call i wonder what is the business model of this service provider where no one is available to listen your problem. I feel i made mistake to buy tikona services. And i am thinking of ending my service contract with tikona...

I am a user of the 4mbps, 30gb, rs.750 per month plan of tikona broadband, but for both my last bill payments, my account has not been recharged like it must, immdiately after bill payment. Kindly make sure i get my due 30gb + 30gb = 60gb as soon as possible and that such issues never happen again.

I have called their customer care number[protected] multiple times only have been kept waiting to no response for minutes until...

Tikona is asking for bill surcharge for period of 45-60 days which is period from initiation of disconnection request and actual disconnection from their end. There was absolutely no internet usage from my end during this period as per instructions given on call for request for disconnection. I have proof in email for date of request for disconnection. Their executive have confirmed zero usage of internet during this period. Still tikona...

I bought trial plan of 3 months with username of jethalal kodvara, registered mobile no - [protected] and after 3 month we send mail for discontinued because we are not extending tikona service.

But till date from your end not able to disconnect our service. Hence in future we are not paying any bill or payment.


We mailed for stop our service and we also called 5-6 times and we also mailed for the same...

Dear sir / madam
This is to bring to your notice that i've been using tikona wifi services since past 3 months. Not only they have irregular network but also bad technical support. The executives are not available for assistance over calls and when they are they disconnect the calls before resolvong the problem. Just making sure i'm not paying their current months bill as i'm unhappy with the services and they sent the...

Login page not coming from 7th august 2016 onwards + emailed to customer care raising the same issue on 7th august 2016 + no response after calling customercare, gives auto generated replies that your problem is solved, but nothing gets sorted out + no response from customer care + cannot contact local service providers (Phone not reachable) + wish to disconnect permanently and get refund of the remaining balance...