Tikona Digital Networks Complaints & Reviews

There is no due payment in my account by also i am getting mail from tikona regarding bill payment.
Kindly solve this issue....

Sir
I sushil kumar was using the internet service of tikona digital networks for last 5 years and paid all bills. I stopped using internet service from aug 2015. I request customer care to stop internet service and close my account. But they are sending bill of internet which i am not using. I request them many times. They send me bills regularly. I got the threating calls from their collection team. They threatened me that my bank...

I would like to share that tikona is an internet service provider, i have been using this service for the past 4months, it was good for first 2 months, but i have been experiencing trouble connecting to internet from past 2 months.

As per the plan the speed will reduce 4mbps to 512 kbps after 30 gb usage. But i hardly get 200 kbps, with constant interruptions in connection. I mailed the issue via mail and phone, but executive...

Since last 6+ days i am having internet connection issue. For at least first 3+ days the internet was not working at all. Despite of calling consumer care and writing email little was done to restore the connection. Further, since last at couple of days though the internet connection was restored, the speed was very slow, slow enough to delay the opening of the tikona page itself by about 5 mins. Again i have launched complaints to customer...

We have purchased internet plan (Our id - [protected] on the name of mahesh abhang) from tikona on 16/8/16 afternoon now it's more than 24 hours but they have still not activated the same. We have called their customer care to sort it but every time we have received false promises and commitments. All associates are giving fake statement on each and every call, they are neither giving us any escalation on complaint number nor connecting it...

Dear Sir/Mam,

My internet connection was installed on 27/11/15. Since then I've been spending tons of money by calling their customer care and waiting in queues since the number provided on their website is not toll free :[protected]

I had a 4mbps plan but I used to spend hours just to connect to their server let alone the speed. They took 2 months of advance while installing so when I asked customer care...

While i was paying for month of july there was some technical issue because of which payment was deducted twice from my account, i. E for month of july and august. I disconnected from tikona network in july due to their inability to provide service. Now tikona hasn't credited my account foraugust month payment and also the previous outstanding dues.
Our billing cycle start from 7th of every month. We were facing repeated technical...

Hi, My name Arshad Rasheed,

I bought Internet connection from Tikona Used ID[protected]Month Oct -Nov 2015, and i paid 3 month advance rental, but i could not use it due to very poor connectivity, in this regard I did several complaints and so many time their Engineer visit but could not rectify the problem. Finally and requested them to disconnect the connection and refund the amount with the engineer, customer care...

I was using tikona broadband till january 2016 with customer id [protected].
Due to bad network and frequent internet disruptions i filed for disconnection and switched to other service provider.
Now i keep getting emails and threatening calls of legal action to pay the outstanding bill for the services that i have never used.
I had called up customer care in january 2016 and clearly mentioned for disconnection. They insisted...

I had taken a broadband service from Tikona in September 2015 end of months and stopped using it by Jan 2016, I had called Tikona service center to raise a request for closing the account and they also confirmed me over phone that the account is closed after which I got another call a few months later saying that they needed to collect the wire from premises which I allowed. Now after 6 months, the lawyer from the company gives me call saying...

Customer number - [protected]
Registered mobile number - [protected]

My broadband connection is down since last thursday 11th august 2016.

I am continuously calling tikona technical support however getting auto answer with statement that "engineer with number [protected] is assigned to visit the site"

When we call engineer since last 4 days either his number is off or he is not responding..br...

Since last 5 days we are lost of internet service. Calling to customer care says that we have assigned an engineer and you will receive the engineer details shortly. Since last 4 days, i am not sure if the assigned engineer is died or tikona keep fooling ppl through ivr..
Seriously rediculous response received by tikona... There is no option to speak to online agent. Are they afraid of the customers???...

Hi,

Any update on it??

Below is the reference case no:

1_[protected].

Regards,

Matin
Mob: [protected]

On wed, aug 3, 2016 at 7:30 pm, matin shaikh wrote:
Hi team,

I had an outstanding bill of 1048 for which incorrectly i have made a payment of 11048 for my cust id [protected], i have made this payment through my credit card...

This company is a cheat. The representative showed me a demo with 2mbps connection and during the demo the internet was working great with a download speed of 2 mbps and an upload speed of 900 kbps. Based on this i booked a new connection (4mpbs) and the installation team came to my apartment and i asked them to show the signal strength and speed before actual installation. The signal strength was 13% and download speed is only 350kbps and...

Dear sir,
I just want to disconnect the useless service of tikona i have completed the amount you mentioned and i have not used... On 12th august, i want the full and final settlement to be done and router has to be taken away from my premised as early as possible.

I donnot wish to get any auto renewal and anymore bill in my name

Thank you
Regards

Shaini
My id is [protected]...

I am using tikona net from last 8 months and from the first day onwards, when ever I raise a complaint your customer care representatives ask me to stop power supply to the adoptor for few mins.

Not even login page doesn't come some times. Please solve the issue asap

Details of connection:
Id: [protected]
Name: phani kumar
Email : phanikumar.[protected]@gmail.com
Cnt: [protected]....

I have no internet connection from last 3 days, customer support provided my tikona is worst, everytime i called they have been asking same question with no solution. Yesterday got msg from tikona that tech engg will be visiting my home and i will get contact details but since then no msg from them. And now i m not able to reach customer care as ivr says tech engg is assign and i will get message shortly and call ends. My uid:[protected] and...

To whomever it may concern

User Id No : [protected]

This is to inform you that at the time of connection I was told that the area is feasible for the connection and I will never have a problem with the network but after some days the network problem started and it continued for 2 to 3 months as you can see in your system that I have complained more than 25 times but the issue was not resolved even your Engineer...

I made a request to shift my connection to the new address on 22rd April. On the very same day i paid the bill of Rs 573 for the month of April. After that i haven't used their services.
I got an acknowledgement that your request will be processed. After that they didn't respond for few days.
We shifted to the new place on 25th April.
Again i called them to shift my connection their customer care executive replied that...

Customer Name :Praneet hedau
Mobile no. [protected]
This is complaint regarding July bill payment of Rs 863 which was generated by the company
Since we have not used internet service from 6/7/16 to 18/7/16 regarding this I have informed the customer care executive before 5 July
The executive told me not to use the service until required and to keep tikona adopted off and when bill will be generated waiver will we...