Tikona Digital Networks Complaints & Reviews

This s regarding my tikona connection, i am facing non connection issue from last many days.
And in have put compliant for same in customer car and email to customer care but there was no good response.
Finally it has been communicated that on 22 aug-2016 one concern person has visited to check the problem and some setting has been changed.
But after some time again same issue has reported. Now there is no further communication...

My name is Arunima Vishwakarma and have pursued B.Tech from JSS Academy of Technical Education, Noida. I am preparing for Indian Engineering Services.Being a student and preparing for technical field job I really need internet for my studies.
I had opted to buy internet plan by tikona digital services as they promised 30 gb data with 4gbps speed @ Rs.900/- or so. My service ID No [protected] and bought their plan in second week of...

Team,

I was using the tikona internet at my home from last one year. There was several issues with the internet like speed, no connections etc.
After the poor service i decided to disconnect the service and called a customer care in month of jun2015 (Again getting a customer care line is one hour challange).
Also sent an email for the same, there was no response from tikona, the internet was not working when...

My used id [protected], i had taken the tikona connection june 6 2016. After 4 days and speed was dropped 20 kps and after 4 days i am not getting the login page and its shows me limited connection. I made a complaint many times and i couldnt get any proper response from the tikona. On june 19 one service visit my home and he said that this area was not feasible to connect the internet and also he added that they disconnect the service and...

Tikona's service is terrible. They were unable to fix any of my complaints. They sent engineers but they were incompetent and i was left with the same complaint.

1. Their internet service required a sign in. This was disconnected every few hours. Reconnection was allowed only through one device, and if that device was not available - there was no internet at all, inspite of paying for it.

2. My user id and...

Your tikona internet service not working properly from last 10 days, i give complaint but still his not find permanent solution.
And your service are totally stop from last 24 hours, i give complaints but call not receive from your call center.
Give me permanent solution for this issue.

Id: [protected]
Mo no: [protected]
Email: [protected]@gmail.com

Ravin vekariya
Surat...

I have 4mbps plan. I always get the speed of 2 to 3 mbps. They count this low speed as primary usage data as like they provide me 4mbps. After few days they told me that you have completed your primary usage and now you are in secondary speed which is 512kbps. Even in secondary speed they provide me 200kbps.
After so many complaints to customer care, they are not resolving any issues....

I have taken a tikona connection and i am not getting speed as they mentioned in pack and the person who is the area incharge... I called him and stated him the problem but he is sayig that he is coming but he didnt came from last 2 days and i am not getting any internet.. Please look into the matter seriously... I am stating the persons number also here..[protected]. His name is senthil and he is making it delay time to time...

I requested for disconnecting tikona in april 2016. Service man disconnected the same and took all the equipments. The wifi was not good at all in my area. After two months i started receiving harrastment calls from tikona, that the bill for may month was not paid and they are filing case. I have even tried to find the logic with them, and they say if you start using our service again we can reduce 600 out of 1600/- amount which has be paid...

My user ID is [protected], I got the connection a week ago but still I'm not getting the service .. power and wifi light on ..but there is no signal .. please solve the problem asap .....

I have been tikona customer from past 8 years i never disconnect my internet even when my internet won't work for entire 14-15 days.

On 13 aug 2016 i called tikona customer care regarding technical issue. Customer excecutive asked me what the issue is, so i told him that "net frequently disconncted (Kabhi ata hai kabhi nhi ata) but he heard that i want frequent disconnection and raised a disconnection complaint without my telling...

I have taken tikona internet connection on 15/8/2016 (Rs. 500 plan). User id [protected]
Manish kumar
Till then my internet works only 10 to 15 minutes in morning and after that it does not works. I have made so many calls to customer care but they don't rectify my problem and falsly send sms that they rectify the problem. Sight incharge and all concerned persons dont pick up telephones.
Please take some valid and favorable...

I am using tikona wireless broadband, internet speed was very worst.
Download speed: 131 kbps (16.4 kb/sec transfer rate)
Upload speed: 378 kbps (47.3 kb/sec transfer rate)

I have called customer care and register the compliant before one two weeks, but still i am facing this issue. When try to contact customer support, already your compliant was register and support work on your issue message from system.br...

I was the costumer of tikona net service, but due to non performance of service i disconnected in november 2015 after paying proper bill and taking ref. No. I-[protected] the disconnection is done, now since june getting call for june 2016 bill now and then, this was informed to tikona but no response, now calls started to come from delhi that the case has been filed against me. This is just ridiculous. Please see in to matter.
With...

Tikona secured wireless broadband user id [protected]
A very bad and disgusting behavior from tikona network, they given internet connection on prepayment for six months and promised that billing will start from seventh month... Than a very low bandwidth from 3rd month and billing started... We didn't paid and tried to contact but they have basically no contact nos and emails the have only system generated outgoing mails... After that...

Sir
I vineesh choudhary was using the internet service of tikona digital networks for last 5 years and paid all bills. I stopped using internet service from sep 2015. I request customer care to stop internet service and close my account. But they are sending bill of internet which i am not using. I request them many times. They send me bills regularly. I got the threating calls from their collection team. They threatened me that legal...

Hi I purchased this network with 3000 Rs as installation charge

I work for an IT organisation and a project wherein I have to take my status calls daily but the worst is if you are facing problems with Network and you calls up tikona guys, instead of fixing the problem they will straight away says it will take 8 hours.
And the most irritating part is if it not fixed in 8 hours and your call them up again they will straight...

This ISP has shown absolute apathy towards its customers. 20 out of 30 days in a month I am without Internet. Their so called engineers can best suggest to restart the modem.
And above this, on trying to contact them they will simply put you on hold or on an automated answering machine.
They keep on generating the bill even in a pre-paid connection.
Tikona extorts money without providing services....

My speed is running on 30 kbps since a week my plan is of 4 mbps how come such a huge problem can exist from your side is company a sick ???? Hope resolve problem as soon as possible and dont let your reputation get ill...

This is the worst ever service I have with Tikona. I have to call the customer care everyday for internet connectivity issues. Every time I call the customer care, I get the same response saying "Sir, it will be resolved definitely.There will not be any issue further". Every day I will face the same issue. Many times I have asked for engineer visit, and I get message also giving the details, but the engineer does not come. They want to schedule...