Tikona Digital Networks Complaints & Reviews

I took tikona broadband connection by paying advance fees of 3 months. like 25 days ago. and not a single day has passed when i did not raise a connectivity issue problem.

Now these guys neither provide service nor refund. Hope consumer forum is listening to all this and provide justice.

Please check for authenticity also.
My Tikona ID: [protected]
my contact: [protected]...

Hi Team,

I have installed Tikona on June 3rd 2016 with the executive who installed said that I would be getting 3 months subscription free and I'll not be billed for the next months or cycles if I pay the fees for one and a half months during the time of Installation. I paid 2027 rupees including the installation charges and taxes. I have not been billed for months and my 3rd cycle got over on Aug 25 and I got a bill pf 675...

Dear sir,
my name arvind shukla my user id-[protected], I am start using tikona net service from 08.05.2016 to 03.07.2016 in this period tikona service stop in 10-12 days, I am paid 2100/00 rupee foe three months services, this money paid to 08.05.2016 to 07.08.2016, but they have not ptovrd the proper service.
I am complain to service provider any times but, they are not solve the service problems, I am email 3-4 times to...

Tikona is the worst internet provider ever i have seen... There is no customer service at all... I have paid 2040 as initial payment for 3 months... Not even a single day i got the connection... I called the service providers to resolve tat he is coming by 9pm once he fixed the connection it is working for 1/2 hr and again it is not connecting... I called them more than 8 times in the past weeks... I raised the deactivation request Also......

Tikona id [protected],
Tikona has generated fake bill on my name and I get call from some advocate tht Tikona has filed case against me..

I had asked tikona to disconnect tikona service but they disconnected the connection later and generated the bill...

Dear Friends,

I am planning to Lodge a police Complaint against Tikona, as from Last 2 days i am getting same calls from the same number [protected].
I have enough proof of evidence about the disconnection of tikona account no. [protected].
I have disconnected my tikona account on 10th November 2015 via telephonic call at 13.54 hours, on the number [protected] whereas the call lasted for 9 minutes. I have clearely...

Hi I am Shashank Sharma, I got a call from Tikona several time in a week. They offered me 3 month free subscription after my initial payment and after 2 month. They said there is no such plan. Tikona officer gives you wrong information and from 2nd month they started to charge me. I called them to terminate my services but they did not reply to it and convening me to use the services after payment. But I was not interested and on call one...

Dear sir,
Hi this is chandan gupta. I would like to inform you that i'm using tikona broadband services([protected]) since last year(may 2015) my plan was 500+ tax @2mbps for the first 10gb data used and after that 518 kbps. But it was actually 60 to 110 kbps at anytime. Even less than 15 kbps...?
And now on 22nd july 2016 i request to hold my services for two months and pay the bill of 575 for same month. But they next month...

My id is [protected] sumit sachdeva ghaziabad this is to inform u to dissconnect my connection permanentely as soon as possiable
Due to given third class services bad wrost or better wrds to describe the company u jus to sale connn thats all consumer face
Problem company is nt concern a little bit since i install conn i nt face gud services no one the responssiable person in this
Company to resolve the problem i called...

I have had broadband connected from 20th July 16. However constant problems started from the next week itself. Now there is no services for the last 6 days. I have complained to all concerned and the problem remains unsolved till date . Rubbing salt to injury is that you within 15 minutes from making complaint a SMS is received from the service provider that the problem has been resolved ....

Tikona id: [protected]

I had cancelled this service back in Feb-16 however they have been calling me and threatening me with a court case that i have not paid them, whereas they collect the payment 1st and then provide the service (or so called service). i requested for a refund for the money i have paid as they din't provide the service but instead of paying me they are demanding for money. this is very troubling as they are...

I Brought there services in Nov 15, Paid 3 Months advance, and since then suffering everyday. Pathetic service. My modem would have been faster. In spite of numerous complaints, the service remains the same.

Need refund from them, and compensation for mental trauma....

Tikona Id : [protected]

I used tikona internet service for 3 months. I asked them to stop my service by calling customer care, they responded saying "we are going to stop your service, but your connection will be on hold and would be disconnected after one month", and asked me to pay 100 rupees which is the balance after deducting my advance amount. But, even after one month my connection wasn't disconnected and they kept on...

Please find below the excerpt of my pain circulated at various platforms including Ministry of Corporate Affairs, Social media and News agencies:


Respected Madam/Sir,

The marketing punch line of Tikona Broadband - "first experience our service and pay later", actually means be cheated first and pay for your foolishness later and ever.

I requested this so called company (Tikona) during...

Hi,
account id : [protected],
I am not getting the internet service from 25-July-2016.
No action has been taken despite repeated complaints. waive off request also has been denied. no response to any complaints till date
please refund the prepaid amount of 862/- which was paid on 22-July-2016

mail id : [protected]@gmail.com...

Customer details:
Name:aman kushwah
Customer id:[protected]
Phone no. [protected]
E-mail: [protected]@gmail.com

I have been facing the problem of internet hanging right from the day i had taken the net service (About 1 years) from them. The internet given by them gets hangs so often time and again like for 2 hrs., 1 hrs. Some times whole day approximately every day.
Regarding this i had informed...

Hi,
I have recently opted the Tikona broadband connection with 4mbps package. The day it has installed and showed me 4mbps once paid the amount online then my account got activated, when tested with my account id then the speed is not upto mark. Agent told that your id is get activated now so wait until next day but never exceeding speed of 0.5mbps.
I have been following up with customer care for last 5days no proper response...

Dear Sir,

Not getting internet connectivity. I am not getting any response from your customer care too. But data uses is being shown regularly. Please inform me your “Customer Grievance Redresal ” mechanism.
Also please inform me popper place to complain about it at regulatory authorities.

Thanks and Regards

H C JOSHI
User-id [protected]
Contact: [protected]...

Dear all,

I am writing complaint about my new connection, which most of the time show "connected, no internet" and if you call the local number meant for tikona connections ie. "[protected]", no body bothers to take care of your complaint.

Most of the time they don't pick up the phone and if they pick they say they will assign someone to call you and come home. After been fedup, i registered the complaint no....

I got the tikona connection on 05-mar-2016 and was rarely working since then. i was trying to close my tikona account[protected] from 09-jul 2016 onwards and could not succeed. whenever i call customer care, even waiting for 30 mins, i could not contact the executives (even after spending at rs2/min). if i try to send a mail complaint, they just close the complaint, saying that "you are on secondary policy and no monthly rental will be...