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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 943

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C
chata pavan kumar
from Chennai, Tamil Nadu
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billed for SMS without using

Address:Chennai, Tamil Nadu

Hi guys, i had used max 10 to 15 sms but you had billed for 2000 sms i think it's misbilled so please check it out and let me know.Actually am using 375 plan and you had billed even for downloads whether 375 plan contains internet data pack or not.check out my bill and moreover am using whatsapp....
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J
Juhi Bansal
from Gurgaon, Haryana
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Complaint regarding your late sim delivery

Address:New Delhi, Delhi

My father is your corporate customers from past 10 years . In general he has been very happy with your services and offers. But on 29.12.2014 he requested for nano sim for his new cell phone . As he told customer services person that he is in an urgent need Because as he purchased a cell phone for which he will be needing new sim .Your people assured and guaranteed him that his request is taken into concern and will be fulfilled by 30.12.2014...
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2
2687rrj
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Recharge

Address:Sangli, Maharashtra

Sir, I had made online recharge of Rs 300 on 29/12/2014 through netbanking of fedral bank and Recharge of 300 by cash through mobile shop on same date. Both recharges are made on mobile number [protected]. The recharge made by cash is sucess but through online is unsuccessful. Your representative claming that recharge is sucessful and mentioning wrong mobile number in your email on 02/01/2015. The payment is debit from account but...
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A
akhilvmenon
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Information from Customer Care

Address:Ernakulam, Kerala

I am a Vodafone User in Kerala and changed my Prepaid sim to postpaid as Vodafone service was Good. But i got my sim activated on 17th Sept ( As told to me ) and i started using the sim. I had 1 gb net in the pack i opted ( 299 rent ) The person who came home to collect info also didnot tell anything. But a call to customer care told me that i could use only upto 900 mb of data as bill date is 11th ai took it on 17th. I used only 800 mb and...
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S
Sachin Magar
from Mumbai, Maharashtra
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wrongful Balance Deduction Rs.198 on my 9765997979 this no.

Address:Jalna, Maharashtra

Dear sir, I am Sachin from Maharashtra my Vodafone no. Is [protected] my Rs.198 balance is reduce in 16/12/2014 my Vodafone no.then I am calling vodafone care sr.executive told me that your bal is refund will be 24 hrs.then i am calling second time verify my complaint status but that time vodafone executive told me your complaint is not registerd nd not refund your ammount. They said I have download mydala service Rs.99 nd Vodafone hellotv...
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M
manikcf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges applying in my connection

Address:Kolkata, West Bengal

Dear sir/Madam [protected] no mobile post paid connection using In the name of manik kumar paria where vodafone charged me 850 rupees as a usage charged..i am already activate rs 650 gprs rental plan. Within the rental plan Vodafone charged me Rs 850 as a download charges. This charge is already over the rental plan Now Vodafone want to learn me how to using Internet connection. From lasy 7 yers I am using mobile gprs so now its not...
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T
thuthika
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud billing for d2c packs like Mgossip,Mazaa,shotformat_dwnlp_9 and tvallsouth

Address:Hyderabad, Andhra Pradesh

I have just received my monthly bill for my vodafone number and i found that they have charged 671 Rs stating that downloads i.e d2c_mgossip_pack_49, ndtv_value_pack and other packages. i spoke with customer care and store people also but they said to me that i have downloaded the packages. This is total fraud with vodafone.we need a permanent solution for this type of fraud....
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N
nitinsuthar162
from Mumbai, Maharashtra
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Internet bill without any use of internet for a duration

Address:Mumbai City, Maharashtra

Hiee .. my postpaid Vodafone number is [protected] registered by name Babulal Jailwal . I ve been not using internet from from 20th november nd I ve got a bill showing that i ve used internet, And after that i ve been using internet plans (RS 250, 1 GB, 1 Month) after that still I got a bill of 1700 . please look into the matter nd send a reply on number [protected]...
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K
krungta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing for d2c packs like NDTV, mgossip, mydala, tcallsouth

Address:Kolkata, West Bengal

My vodafone no [protected]. I have just received the invoice for December and found that Vodafone has charged me for d2c NDTV Valuepack 9 - Rs. 99, d2c mgosssip pack 49 Rs. 49, d2c mydala 99 Rs 99 and hello1 tvallsouth Rs. 30 totalling Rs 277.00 plus taxes. Spoke to Vodafone Customer service but They told, for some of the website charges do happen irrespective of having Data plan. We need to find a permanent solution as you will realise...
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V
Vijay-
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Charges - Repeated

Address:Bangalore, Karnataka

Hi Team, Writing this mail in utmost frustration. 1st Issue, I Vijay Kumar S a customer with Vodafone for the last 10 Years have been noticing that i am being charged for the so called transactions which i have not done or authorized. I have been charged 99 rupees for the same every month its been repeating. They call and after realising its a unauthorized they refund but my question is why does this happen every month. If i have...
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V
vipankanwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG BILLING,COMMITMENT AND UNPROFESSIONAL ATTITUDE

Address:Mohali, Punjab

My name is Vipan kanwar And my number is [protected], I am using this number from last 7 year .Due to my credit history vodafhone given me the monthly credit limit of 11500.but from last one year I started facing problem with some wrong ISD CHARGES, even my repeated request no one bored to listen and they keep saying as you made this ISD calls .meanwhile i keep paying the bills, but from last couple of months back I rec call from vodafhone...
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S
swapn48
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect data usage shown in my account...2 gb in a day

Address:Mumbai City, Maharashtra

Dear team, I have received my Vodafone bill for this month and I got very much surprised. Its Rs 3673!!! If you check my previous bills for last couple of years, I have never crossed an amount of Rs 1000 also and suddenly, my bill amount rose to Rs 3673. In fact when I was checking my bill it shows that I have used or downloaded something on December 17 which is of approximately 2gb which is not possible. I have this corporate number...
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K
Krishna Ukalikar
from Pune, Maharashtra
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Paid for similar new postpaid connection and alloted to someone else

I wish to inform you that Systematic Knowledge Services Pvt. Ltd., Andheri, Mumbai (Vodafone Agency) has assured me to issue a new Postpaid number [protected] against payment of Rs. 300/-. Copy of receipt is enclosed herewith. As per my last email dated 20.12.2014, I already narrated that the said postpaid number is allotted to someone else, hence till date there is no response from their end. Please do the needful and take necessary...
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K
ketaner
from Mumbai, Maharashtra
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wrong deduction from balance

Address:Rajkot, Gujarat

All telecoms Company are cheater. They are findout various way to deduct balance. During web surfing Show Pop Ad and deduct balance also don't ask conformation for that service also don't give proper information for duduction. When I call center they don't give proper information I loss 49 Two time need help. Also they deduct balance this way for many customer my no [protected] balance duct ion two time...
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M
manikcf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charge my Vodafone connection

Address:Kolkata, West Bengal

Dear Sir/Madam, [protected] no mobile post paid connection using In the name of manik kumar paria where vodafone charged me 850 rupees as a usage charged..i am already activate rs 650 gprs rental plan. Within the rental plan Vodafone charged me Rs 850 as a download charges. This charge is already over the rental plan Now Vodafone want to learn me how to using Internet connection. From lasy 7 yers I am using mobile gprs so now its not...
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A
Amarjeet Singh Kalyan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To activate the serices of Vodafone Postpaid mobile.

Address:New Delhi, Delhi

Sir/ madam, My mobile no-[protected] is out of service. Last payment was done of Rs 5830.00 on 31/10/14 after the wave-off given by Vodafone. But in the current bill it is not waved-off. Only around Rs 700.00 should be the billing amount after that payment. 2-3 times I have visited your Vodafone store at Karol Bagh Metro station, New Delhi, but I have not found any satisfactory response, as the services are totally closed. I have also...
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G
Gopa Ghosh
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Networking failure for last 10 days

Address:Paschim Medinipur, West Bengal

There is major networking failure of vodafone mobile services in Mayapur area which is at Kharagpur behind DVC market, No step has been taken to restore the problem only in this area where I reside. People of this area are facing problem to communicate with others from this area or moving to other place which is under different networking tower. There are five vodafone connection in our family. Please take urgent step to rectify the fault...
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T
THEREZA14
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess amount charged from third month onwards- Harassment to Senior Citizens

Sub : Telephone No. [protected] Even before our query is solved, the outgoing is discontinued. Great VODAFONE personnel. Even your Vodafone Appellate people cannot handle this. It keeps repeating every month. Sheer harrasment to SENIOR CITIZENS. Please note that I was informed when I took the connection [protected] that the FNF service Of Rs. 49 is activated and several times it was discontinued as you will see in the last 6 months Bill...
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abira majumder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missbehave of an agent

Address:Kolkata, West Bengal

I recharged 96 rs data card through internet on 16th December 2014 at 7.19 pm, after one hour when i did not get any activation sms at 8.18 pm i called customer care and talked with an agent named Ayan Bhattacharjee, he told me as i recharge online it will not activate, when i asked the reason why he could not give me any answer and wanted to proof that i had not recharge rs 96 and started to misbehave with me by telling i am using net for...
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S
Sudarmani1991
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill amount increased

Address:Chennai, Tamil Nadu

In my previous plan Rs.249 I have 600 min local call + 3000 local SMS free. I will directly visited the Vodafone center regarding monthly plan changed as discussed with your team member I have changed the plan from Rs.249 to Rs.299.Your Vodafone team person explain this plan. In this plan additionally we added 1 GB 3G data and unlimited 2G Data but 200 Local messages only free. In my previous plan I am already having 3000 local messages...
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