Vodafone India Complaints & Reviews

Hi, I had a web conversation on 16 Dec 2014 as I was getting a better Plan from Idea network the executive Abhinay offered me Vodafone Red 899 plan which i accepted and the executive promised me it would be activated in 2 hrs however when i checked the next day it was not yet activated and the executive Ruksana stated that they are raising a ticket for the same and stated the plan may not be activated till the next billing cycle date. I had informed that i was promised by their executive Abhinay it would be activated within 2 hrs and now they are giving a different answer. I informed them that incase my bill is high i will dispute he charges as had a much better plan with Idea, Now i have been sent a bill more than 3000 which is more than double the amount i normally pay. I want Vodafone to reverse the charges for data or charge me as per the Red 899 plan as promised on the 16th Dec 2014 as per request ID [protected]. Incase it not done i will dispute the bill and not pay the same and file a complaint with TRAI for giving false commitments and misleading customers. Thanks, Dsouza. Vodafone Number [protected]

Dear Sir/Madam, My name is Yogesh Jiwankar and my cell number is [protected]. Vodafone is continuously making FRAUDULENT CHARGES. I am complaining that Vodafone charged me for downloading hallo1_tvallsouth_ Rs 30 wapvilla_ppd Rs 99 d2c_mazaa_49 Rs 49 d2c_mazaa_39 Rs 39 d2c_mydala_99 Rs 99 d2c_mazaa_49 Rs 49 d2c_mgossip_pack49 Rs 49 d2c_mgossip_pack49 Rs 49 d2c_ndtv_valuepk_9 Rs 99 In Jan-2015 bill, an amount of Rs 562 charged for downloaded above service which I have never used. In the last month bill Dec-2014, an amount of Rs 326 charged for downloading d2c_mgossip_pack49 Rs 49 d2c_ndtv_valuepk_9 Rs 99 hallo1_tvallsouth_ Rs 30 d2c_mgossip_pack49 Rs 49 deals_mydala_99 Rs 99 Whenever I talked with Vodafone customer care, they told me that you can not make any complaint regarding this. You have to pay for this. I am not going to pay Jan-2015 bill and also will discontinue the Vodafone service. However, I do assure not to do any such activity neither even visited such site or clicked pop-ups. It’s just a way of fetching out easy money. Dear sir I am going to file FIR against Vodafone at our local police station if the problem is not solved. I am sure that I will also take help of News channel or news paper or social media so that this fraud will come to know other people. Thanks and Regards Yogesh Jiwankar Mob. No. [protected] E-Mail me at [protected]@yahoo.com

I am dinesh kumar working in Singapore. I was using your network for past 5 years. My mobile number [protected]. Unfortunately I could not make payments of 5000inr. But now I am ready to make payment. .vodafone staff who called my gf and threatened used unparliamentary in local. I am ready to file fir against your staff. This is the number who is threatening us [protected]. If your taking action..or I need explanation. Until unless I am not gonna make payment..I ll publish this issue in press..

Hi Myself Kiran g user of vodafone network from last 10 years, but still i am not getting any special offer from the vodafone.so i wanted to port my number.but in the mean time I got a call from costumer executive (i e on[protected]:15 pm) that they will give me better offer and it ll be activated for my number in the next 48 hours. But till today I didn't get any offer activated till now.regarding this i called thrice to costumer care but they are not giving proper response.so please do the needful. Regards Kiran Yadav

I am mayank gupta my mobile no is [protected]. I am using Vodafone Postpaid connection 375 monthly rental which offers me 1GB 3G data, but now i have seen my bill details of this month the 1500 rupees charge added for data services what does it mean if you gives me 1GB 3G data i can use any where in India. so why you added this amount in my bill i used data under the limit. This is my first time in Vodafone Postpaid services and i am facing suck kind of issues. and your customer care executive said that i selected another network when i was in roaming, i just want to say i dont have enough time to do these kind of foolish thing i didn't selected any network manually. and i want to say one more thing i am not going to pay any kind of Internet extra charges which u added in my bill. And let me know about in circle roaming what does it mean??

my mobile no is [protected] . Today 06/01/2015, my incoming call is bared, my call bared by afternoon time . e many of people are tried my no repeatedly .but i come to know only 7pm, i called customer care for the reason they simply said you replace your simcard, with out any prior intimation how can you people bared my call . 1.i am used your service past ten years 2. i have no outstanding bills 3. i have get the last message regarding the issue bynovember 2014 . 4. i visited vodofone center salem same month, i ask forthe replacement your customer care people said no issue for using this SIM. 5. what is problem for my side 6.this is the way you treat your client 7.tell me what i have to do

Hi, I have been a postpaid customer for vodofone for past 1 year However, in last 2 months i have been charging incorrect amount for the downloads. This month i have charged around 839 in downloads from wapvilla_PPD, shotformat_dwnlp_p, NDTV valuepk, sal.parni. I have never been download anything from the above websites. however i am charging for it. I very sure that i have not downloaded anything for 800 rs. As everyone knows that how much we can download for 800 rs. I have also heard from corporate friends even some of them are charged in similar fashion from vodofone. Why vodofone has to involve in this kind of fraudulent activity. when i contacted the customer care, i have not get the proper clarification in this regard.

DEAR SIR, I CONVERTED TO MY VODAFONE POSTPAID SIM INTOP IDEA PREPAID MOBILE. NO.-[protected] HELD ON BEFORE 4 MONTHS APROXX. I WILL ALSO SEND THE MAIL REQ. FROM VODAFONE CARE BHIWANI DISTT. 2 OR 3 TIMES. PLZ SIR HELP ME . I CANNOT RECEVING CHECK FROM YOU. PLZ SEND ME STATUS QUERY BY MAIL OR MOBILE NO. THANKS [protected]@rediffmail.com NAME-ABHEY SINGH ADD- GHIKARA ROAD WARD NO.-3, CHARKHI DADRI DISTT- BHIWANI

I am a vodafone post paid customer and is having with 3 numbers from vodafone. One of the post paid vodafone number#[protected] is being used by my parent. With that number roaming pack is activated, which means free incoming calls can be received. But what Vodafone team plays the game is that "when the unbilled amount exceeds the credit limit(for this no they set for Rs-1400/-) all the incoming calls to that no are barred. And vodafone is asking to make interim payment of about 1400/- for resuming the service. But when the actual bill gets generated it comes below 200/-. This kind of pattern is going for the last few months. I tried to increase the credit limit by sending sms, visiting vodafone store. But no use. Then I checked with customer care, corporate relationship officer, appellate authority. But from there also no result. As per them I need to go for ECS. But I don't like to go with ECS. Instead of ECS why can't Vodafone increasing the credit limit for another 300~400/-. I am bonafide customer for 3 post paid numbers still this kind of resistance is there from vodafone. I am planning to stop using all the 3 post paid vodafone service in the coming days if the credit limit is not going to be increased. I would like to inform all the customers who are willing to take vodafone service should opt for other operators. I feel harrashed for not solving my problem and that to for the unbilled amount. I can be contacted with #[protected].

Hi, I am a Vodafone postpaid customer any mobile number is : [protected]. I have a plan of 299 Rs/Month with unlidited internet. Currently I got my bill and it was total 555 Rs and it displayed 178 Rs as download charges. When I ask to customer care they told it U have downloaded some content as below. 1) dwap_wal_0049_ppu_fut0013 = 49 Rs 2) hello1_tvallsouth_30 = 30 Rs 3) dwap_vpk_0099_ppu_fut0013 = 99 Rs But I have never download any thing which was chargeable. Can you please look into this matter and please give me full detail from which site it was downloaded and what are meaning of above download lists. First time I am using Vodafone cug with unlimited internet and very frustrated with your services. Looking for your positive reply ASAP. Thanks, Hitesh Paghadal.

I took Vodafone postpaid connection 3G plan for Rs.750+tax ( 5GB/month and 0 charges post quota benefit ) through a vodafone stall in my TCS siruseri office premises. Pamphlet said its special plan for TCS associates. But later a month I got bill of Rs.850+tax for the same plan. I raised complaints in vodafone through mail, but noone is able to understand the problem even the Nodal officer. Finally they changed some other plan for the Rs.750 (4GB 3G) so I frustrated and initiated cancellation of that number. Vodafone NUmber : [protected]

Hello, My office is at Hinjewadi phase 3, Pune, Maharashtra location where if I sit at my place and receive any call I am not able to hear anything properly and call drop issue is occurring regularly. I am really pissed of due to this issue. Please resolve it asap. Thanks, Shweta Nagpurey

On the date 4th, January at 3:57pm Vodafone company charge 99rs. For a application even I didn't buy it it showsD2C_SALPARNI_LOOKATIT_PPU_99-SALPARNI at that time I hadn't surf any this type of web even I had checked my web history it's not showing any that type of web site .

My vodafone no [protected]. I have just received the invoice for December and found that Vodafone has charged me for d2c m gossip pack 49 (2 times)and wapvilla 99, totalling Rs 197.00 plus taxes. I called 20 times on customer care but no respond from them.i also mailed to nodal officer its now 24 hours no response from officers also. very bad service from vodafone.

After being with Airtel for over 8 years and moving over to Vodafone recently, in the very first bill Vodafone shows up dubious "Usage Charges": 1. D2C_NDTV_VALUEPK_9 2. D2C_MGOSSIP_PACk49 Their Customer Care executive, senior executive, and even the manager just cant explain what are these charges and all they got to say is "Sir, you have to pay up!" Is this the way Vodafone earns revenues?? I demand immediate reversal of these dubious charges and an apology from Vodafone.

I have a Vodafone Prepaid Connection for Past 7years. last month (Dec 19) I Changed Postpaid connection, I Paid Rs.750/- as Deposit, still they didn’t update the amount in my account. I gave many complaints regarding the same, but not working And I went to Vodafone store many times for the same issue but no one is responding. My Vodafone Mobile no is: [protected]. If I made call to customer care of Vodafone, they are not responding. Despite several follow-ups, visits to the Vodafone store and calling, the issue Vodafone gives more stress for me and made me to physical fatigue. The Postpaid deposit Bill details. I attach the postpaid Bill scanned copy. Receipt Number – SL.NO TN/VFS0021913 Registration office address: 1046, Avanashi road, Coimbatore 641 018. I had much confusion about it. Kindly do the needful. Otherwise I want to close my Connection.

Dear sir / Mam, With due to respect i want to say that my name is Rahulprasad Yadav. Please note my complain & resolve that problem. In this connection, your service provider generated wrong Bill. Plaese resolve this problem other wise i will not pay single rupee & i am also going for TRAI . My mobile no. [protected]. Regards, Rahulprasad yadav

Hello, We have Vodafone Plan for family. My father cell is one of them. From last six months we are billed for excess of 6000/-, 10, 000/- etc. only for ISD calls which is not done or attended by my Father. The ISD calls is ringing at mid -night and disturbs. Being 83 year old my father is not having enough sleep and it is penalty that we are paying Vodafone for such a pathetic service. Several time we have complaint customer care, asked for details and even done DND and block ISD outgoing so that in case we even pickup the call it will not charge as per instruction from Vodafone Customer care. They also conveyed us that they do not have any solution for blocking such repeatative calls. We are helpless since Vodafone management is careless. Would like to headline such careless matters. The cell no is [protected].

Dear sir, I had been pot my no. from airtel to Vodaphone near about 20 days ago. but no action has been taken yet. Please do the needful and oblige. Meentime, Thanking you. Yours Sincerly Samir Chaudhary H.No.-827, Sec-9 Karnal-132 001 Haryana, INDIA Mob. No.- [protected]

Vodafone has charged me Rs. 49 for 'd2c_mgossip_pack49'. I have no idea what this pack is. When i connected to vodafone chat, they said it is a download that I made. As per my bill the download was done at 1am. At hat time I was sleeping and not at all using my phone. This is a fraudulent charge and should be removed.