ZestMoney Complaints & Reviews

I already pay my all EMI'S on time but its still showing in my CIBIL report its ongoing so please take needful steps related this situation...

My loan got approved mistakenly because of payment gateway error in August 2020, it took me months to get it cancelled (October 2020). In February I checked my credit score report and it showed me as a defaulter in this "cancelled loan", it was reported wrong. I reached out to Zestmoney and after constant followups (5-6 emails without a response every time or a template response), they told me it had been corrected in April. In May, I again...

They are not updating my cibil and it's been more than 6 months and I am sending mails on a regular basis all they give is an extended deadline for the next 30 days.
they are making my life a hell and asking for an updated cibil report, again and again, I have sent them more than 4 times but still, the outstanding payment is there as well as marked complete payment as the settled amount.

very pathetic experience and...

This is the worst company to deal with, I am requesting them to close My account in cibil report, Despite more than 20 emails and 2-3 calls no one is taking my problem seriously, They never report to cibil properly every time they ask for 30-45 days and nothing happens I am requesting them from Dec 28, 2020 but till date, nothing happened.
better to avoid these kind of company...

My name is Gulam E Mustufa.
My loan order id is C1AB83A1E2C8
I received an sms on 18th of Feb 2021 that I'm eligible For one time settlement and I have to pay 33589.8 to close my loan and i done this payment on 19th of Feb 2021 but still now it is showing on the app that the loan is not closed and showing that i have to pay emis i called to zest money several time but the loan is still not closed zest money, and my emi deducted...

Hey this is Nikita Sheth here my loan id is B[protected]A4. Please help me to cancel it I can't afford it as of now, the product is not available also my mother isn't well and I am single parent too, I can submit doctor's paper but right now can't afford the EMIs, I am about to loose my job too due to leaves. I really need your help I am not going to use those voucher. I am ready to pay any cancellation charges if any but please cancel it....

The pay EMI option is disabled on the day before actual pay date, I want to pay using a different method, but the payment option is disabled, if this affect my credit score, I want to sue ZestMoney....

I have received zest money voucher but I don't want to use them, product is not available. I don't want to use that voucher for any product or with any merchant. How do I cancel them?...

My loan with zest money has been closed years back but it is showing active still now . Pls resolve this...

With repeated request to zest money and Incred, they are not updating the payment / account closure to cibil and Experian, that the reason the cibil score come down and cibil not accepting the proof we summitted or not giving reply.
When we approach INCRED FINANCIAL SERVICES TO UP DATE THE CIBIL SCORE, THEY TOLD US TO COMMUNICATE WITH ZEST MONEY. WE REPORTED TO ZEST MONEY, CIBIL, EXPERIAN NON OF THE PARTY NOT SOLVING THE ISSUE AND...

They verified customer care of zest money is also fraud . They donot even update nor answer and simply they will provide email I’d here

[protected]@zestmoney.in

and they didnot resolved my issue nor called

Complete fraud company zest money
Ghalla banshall, vita services

Very bad peoples and irritating workers

Proof Screenshot attached

Regardsbr...

Hello paisabazaar, policy bazaar
I am getting frequent sms from paisabazar and policy bazaar daily. Daily i am getting more than 20 messages from different credit sectors and policy providers. Please stop sending messages to my mobile. It is really annoying and disappointing at the same time. I am getting messages from your side every 10 minutes or so. I am not able to block the messages. I beg you please stop the promotional messages....

Cancel my all loan Vouchers and refund my emi i am send the complaint Ed RBI
My complaint no [protected] is registered successfully. With I am attached the mail letter. sovled the problem......

I have borrowed a loan for fee payment of my M tech. degree program.
The zest money has collaboration with my institute, so it is the only way to get education loan. No other banks and methods allowed.
Zest committed that they provide loan with 0% interest. however they debit monthly emi with interest and then refund the interest as cashback in every month.
Last month (March 2021) due to their system failure the emi was...

Please cancel my all loan vouchers and refund my emi...

Hi Team,

I had one loan from zest money my loan account number is (BDDF28F08A88) I paid off loan on 16th February 2021.After 50 days over Now Zest money is not providing the NOC after lots of requests through proper channel.Please do the needful for my NOC at the earliest.I need NOC for this loan account within 10days

Regards,
Sambhu Das...

I pay my loan amount of 2736rs via upi but also they deducted is by auto debit.

Upi bank refrence id[protected]...

Hello sir i am not taken any Items but my amount auto debited please refund me sir...

Hi,

I am keep on writing emails from past 15 days to clear this CIBIL issues on my name,

I have Settled the amount on Jan 27. even i didn't taken any loan in Zest Money. only for sake of CIBIL Score issues.

which is got spoiled on my name and pan card details updated by your company Under ( GHALLA).

But I didn't Receiving any proper Response nor NOC copy till date.
br...

I have been chasing Zest Money for the past two months to solve my issue and now as of 30.03.21 they are saying it will take 30 working days to resolve my issue, meaning excluding sat, sun and holidays, practically it is two months. Which company on Earth offers 30 working days, the standard is 7 working days.

I have only one loan account with Zest Money and the outstanding amount is less than Rs. 7, 000. But on my CIBIL Report...