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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 232

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S
saminathan.s
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting charges send to my mobile no

Address:Bangalore, Karnataka

Dear Sir,

Sub: Please send from Tata Docomo return my amount Rs.36.67 wrong for Tata Docomo activation charged and Stop for Unnecessarily sms and any other message sent to my mobile no.

Ref:
PMREF ID NO; 16057807.
Pyaar ke panne is not interested that wrongly activation iam not usage.

Dear Sir,

Iam continusely 3 and 4 days recharge amount
Rs.30 and Rs.25...
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AnkurRungta
from Nanpara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Bill

Address:Gorakhpur, Uttar Pradesh

In December 2013 i have paid my bill by cheque and told their customer executive Mr. Mruitunjay at Gorakhpur office to disconnection of number but number is not disconnected. After that i have paid bill two times. On 25-August-2014 they are treating my calling me to file the court case aganist me (called number [protected]). I am telling again and again that i have NOC letter issued my company on 21-August-2014 still they are treating me....
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G
goyalniteshkumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data balance

Address:Ambala, Haryana

mt tata docomo nuber is [protected] . at 24/08/2014 i requested 5 rs gprs pack and get message your service will be activted with in 3 hour but upto 4 hour my service is not activated then i recharge 298 special pack and get 200 rs talk time and 1.5 gb 3g net then i use upto 20 min and my get msg 5rs gprs pack now activated and also check my 3g data balance which is 32 mb then i calll to customer care they told me u have use 286 mb then i...
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S
snehashish suraneni
from Delhi, Delhi
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Docomo not deactivating the service though demanding

Address:Bangalore, Karnataka

I Snehashish Suraneni bearing a tata Docomo number [protected], wants to remove the connection as Docomo is creating a lot of inconvenience. Whenever I call customer care to disconnect the connection they say the application is down.why do you play with customers?I demand the tata Docomo to adjust approximate billing amount with security deposit and disconnect the postpaid connection and deactivate the sim card.I demand for this and it need...
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A
Aman Rubey Real
from Hyderabad, Telangana
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Deleting the account

Address:Allahabad, Uttar Pradesh

i want to delete the account, neither on the net this company(tata docomo) has provided a way to deactivate the account nor they themselves are deactivating the account . i went to the centre many a times to get my number and my net deactivated but tata docomo is not doing so. they are increasing the bill unessarily every month .THEY GAVE THE SIM AND TATA PHOTON WIFI POSTPAID and said that they will turn it into prepaid after 3 months and...
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S
sangita sahoo
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Not working my free balance

Hiiii I am sangita sahoo.My tata docomo number is [protected]. I recharged 123 balance in the date of 20th aug 2014. But that not working till now. i also called customer care services for request my complaint. But that time he tell that its a misconversation and it will not chargable after this time. But till now the my balance is not working cutting my balance and when i tired to call a customer service but engaged occure. Please refund...
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K
Kush.rahul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Photon Max in Pune

Address:Pune, Maharashtra

Hello Team, The issue is with Photon Max device not getting Photon Max signal at all. I roamed across Pune with the device plugged in my car to check if there is Max signal anywhere in Pune. However the device never locked on Max signal. When I asked customer care and Docomo gallery people they confirmed that there is no Photon Max coverage in Pune. However the website clearly states that Pune is a city with Max coverage (http://www.tatadocomo.com/photon-max-network-coverage.aspx?iframe) Can...
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H
Hemant Oswal
from Buldana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing of Churn Out Fee of Rs 1650/-

Address:Pune, Maharashtra

I purchased a Tata Photon 3G connection ( number.-[protected], Account no[protected] on Mar 2014 under 5GB @ Rs.2500 quarterly annual rental plan initially. I got the connection disconnected 2nd Aug 2014 on which I asked the customer care representative that if there are any extra charges and I will not have to pay anything after that, the representative confirmed it. Afterwards I received a bill of Rs.1999( bill no -- [protected]) on 23rd...
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A
ankitgoel888
from Bengaluru, Karnataka
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Fraudulent fees on Photon No. 9223394855

Address:Mumbai City, Maharashtra

I had taken a 3 months plan from a Mr. Sanjay Jadhav (Phone No: [protected]) who had asked me to pay Rs. 4999/- in 2 cheques foe device charge (Rs. 2700) and Photon Connection charge (Rs. 2200).

My 3 months are now complete and I have applied for surrender. However, they are now asking for a Churn-Out fees of Rs. 1600/-. This was not informed to me earlier either by the Customer Care or by Mr. Jadhav.

I am at...
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WIlliam Barman
from Delhi, Delhi
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Service

Address:New Delhi, Delhi

Has taken the Photon WIFI dongle & has been three days not got even a single call, msg, or mail regarding the purchase or any information regarding the activation. before purchasing the device got around 6 mails, 4 msg, and 2 calls daily for purchasing the device & after purchasing not even a single communication was placed.. even after calling the customer care they are not giving any proper response. service man.. service.....
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A
atulgupta00123
from Mumbai, Maharashtra
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Wrong deduction of my money......

Address:Jaunpur, Uttar Pradesh

My mobile number is [protected] tonight I called a toll free number 58558 but I don't response. The amount of rupees 35 has been deducted from my balance and service has been activated but I don't want any type of services in my number . I called to customer care to deactivate the service and ask for refund then He hold the line for 7 to 8 minutes and disconnected the call . After it I was trying to call again then the customer care were...
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B
bkkishore
from Lalganj, Bihar
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Recharge of my mobile

Address:Nellore, Andhra Pradesh

Sir I have recharged my tata docomo sim ( [protected]) with 110 Rs through mobile banking it has shown that transaction is succesful and MONEYwas debited from my bank account Ref No. is[protected] but recharge amount was not credited to my number.My Name is B.krishna kishore, Bank account No. [protected] SBI, Fathekhanpet Branch, IFSC code: SBIN0001344, Nellore, Andhrapradesh....
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B
bkkishore
from Lalganj, Bihar
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Recharge of mobile

Address:Nellore, Andhra Pradesh

Sir I have recharged my tata docomo sim ( [protected]) with 110 Rs through mobile banking it has shown that transaction is succesful and money was debited from my bank account but recharge amount was not credited to my number.My Name is B.krishna kishore, Bank account No. [protected] SBI, Fathekhanpet Branch, IFSC code: SBIN0001344, Nellore, Andhrapradesh, Mobile no. [protected].So kindly consider my request and let me get back my money to...
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J
jaipal1225
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding Bill Amount after service suspended

Address:Hyderabad, Andhra Pradesh

Jaipal Singh Sehrawat Docomo Account Number[protected] Photon NUmber: [protected] My account had been suspended around last week of March, please refer to service Request NUMBER[protected]status - resolved), I had not used this internet connection after this & all outstanding bills were settled before suspension. Even after all these I kept getting emails reminders & calls to pay the bill...I was frustrated. So I have raised...
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F
fraud_tata
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic Balance reduction without any reason

Address:Pune, Maharashtra

My number Tata Docomo [protected].. They automatically deducted around 189 Rs on 14th August 2014 without any reason. This is fraud. When reported, they only say they are looking into it. Customer care just gives computerised answers. Never expected such cheating and fraud from a reputed company with the name of Tata. It is a shame that Ratan Tata is defrauding and cheating Indian people with such illegal activities. It is...
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A
anknegi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong balance deduction by tata docomo gsm

Address:Dehradun, Uttarakhand

My TATA DOCOMO mobile number is [protected]. I had recharged with Rs.249 smart plan which gives Rs.200 Talktime and 1 GB 3G. My balance of nearly Rs.187.75 get deducted by tata docomo server but I have still 1.66MB remaining in my 3G account. Please refund my wrongly deducted balance and if any correct balance deduction is done then send me the details of the deduction in pdf format and send me the reason why I have still 1.66 MB data...
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Address:New Delhi, Delhi

Dear sir / Madam, I had requested to close my TATA photon number [protected] & on request received a Full & Final settlement letter for a total due amount of Rs. 1100/- which was paid by me through net-banking on very next day. The payment confirmation was received on my email ID registered with them. Despite the payment receipt & NOC lying with me, the TATA customer care official are asking to pay the next...
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anandmehta
from Bengaluru, Karnataka
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Non response regarding customer grievance

Address:Jodhpur, Rajasthan

Dear Sir,
Dear Sir,

We regret to inform that We are having 2 a/c with Tata Docomo( 3 connection in each a/c) vide No.[protected])[protected]. generally 2 lines out of 3 in each are being completely dead, we have already lodged complaints several times in past but every time no response/solution given by docomo. we have also tried to contact higher authority but from customer care one by one line forwarded but result...
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C
cogn262032
from Bengaluru, Karnataka
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Balance depletion of 276Rs

Address:Pune, Maharashtra

Dear Sir, I have 297Rs balance and 177 3G data available in my account for mobile number [protected]. I also have whats app unlimited pack activated. I have used Internet for half house of around 100MB and checked my balance then it shows 20Rs. How this is can be possible. This is third time tata dococmo has deducted my balance. I have raised complaint (Ref no: M[protected] but not received proper resolution and tata docomo is not ready...
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M
madhavi.kamble
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

line barred for no reason for more than two weeks even after payment of bill

Address:Pune, Maharashtra

Hi, This is to inform that I have been using tataindicom phone for more than 6yrs and I have come across the worst service in past few months. I have recently ported my number to Docomo GSM service after clearing all my bills on the CDMA account and last week I started getting message that I have an outstanding balance on my account so I went back and checked as I thought that the bill got generated for my Docomo GSM service, I checked...
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