Tata DoCoMo Complaints & Reviews

Respected Sir,

On 12.07.14 Rs 99/- was debit from my account I informed this issue to customer care on 12.07.14 and tell them to refund the same they told me that they are logging complaint and refund within 2 day But I not satisfied with the reply and put request for port . Now again debit Rs 99/- on 11.08.14 for renewal of the above said issue and the customer care 198 is not giving proper reply. I also went to doco mo...

Dear Sir, I am Subash.My Mobile Number is [protected] (Tamil Nadu – Tata Docomo) using last 4 years as a prepaid. One call came to my mobile on 20.7.2014 from Tata Docomo office (the number is [protected], her name is Ramya ) She told if you recharge Rs:249you can get 1000 min talk time in a month. I accepted the plan. The next day a Person (Mr. sabari, Mobile No: [protected], [protected])came in my office and took Rs:350 for...

Dear sir/madam, Complaint number :[protected] Phone No : [protected] I have raised the complaint on 7-aug-2014, but till now the problem not solved. Today (11-aug-2014) I called to customer care, they told your complaint is closed, but no service person came and didn’t receive any call from tata services. I have asked about the problem but they told that the service engineer called you but your mobile not reachable and not attending....

I am using Tata Docomo and after activating ISD feature, call conference feature got de-activated. After consulting customer care, they said that As per the process it is not possible to activate call conference facility when ISD feature is activated. This is a strange policy....

Poor after sales service and wrong commitments by your Tata Docomo, Bsel Tech Park Gallery Team. Tata Docomo Photon no:[protected] I bought a Tata Docomo Wifi Modem from the vashi docomo gallery on 7th Aug 2014 from Mr. Anil Vishwakarma who while buying said that if I face any problem with the modem they would replace it immediately as I was directly buying from the gallery.I would bring to your notice that dealers outside were giving...

Hello, I had taken a tata docomo 3 service and had paid the money for 3 months usage in advance and two bill payment, Since i have disconnected paying all the pending bills.but Docomo slapped me churn out charges of 1970 since i have disconnected the connection before 6 months, which was not informed me earlier when the connection was taken and even when i was disconnecting the connection. This is the worst telephone service provider i came...

I am not using my photon plus since from the past 5 months. I have paid all pending bills and asked them to terminate my account. But they have not de-activated and still sending me the bills. I have called customer care and even dropped mails to De-activate but still no response. I want my Tata photon plus account to be terminated (deactivated, disconnected) at the earliest. Below are my data card details Del No – [protected]...

Hi, I am a Tata Docomo mobile phone customer. I am wrongly billed on my post paid connection ([protected]). I don't use Tata Docomo for Internet use as I have my 3g SIM and dongle form different provider. I called customer care they were rude and didn't help me to get the waiver on my bill. They are forcing me to pay a wrong inflated mobile bill. I am willing to pay for the voice call and SMS if I have made any might be one or two in a...

I ordered a prepaid connection on 3rd August 2014 by paying an amount of Rs.251 through Credit Card. I scheduled an appointment on 9th August 2014 at 11:30 to 1pm. I did not receive delivery nor any calls regarding my order till 1pm. I called the e-shop customer care and the person told me to deliver the same within 2 hours. As expected I did not receive. Again I called at 3pm asking for same and they again assured me to deliver the same...

Hi, I had got a corporate connection in Photon Max Wifi in Patia bhubaneswar. They claimed that the speed would be upto 6 Mbps. And the sales person claimed that it would be minimum 1 Mbps if not 6 Mbps. I belived them (my mistake). Now the speed is only 0.2 Mbps. Initially then said that the speed cant be less than 0.5 Mbps. But as they now know that the speed is very bad and they cant do anything, their resolve to this issue is this...

Hi team, I lives in pune(maharstra) and my cell no is [protected] . Now i came from pune to rajeshthan and I was informed before that on roaming no charges wil be deducted i[censored] have data pack my balance at that time was 300 but now its only 99 rupees . Team, please help me in this. Appriciate ur help....

When i checked my balance (Ph. No.[protected]) on 8th August I found my balance is less. So I again checked my last 3 transaction and I received a message by company that Rs. 45 deduction from my account on 06/08/2014 for data usage. Message details are as below, Hi! Ur last calls & SMS deduction details are :1.Rs. 45.0 for Data Usg on 06/08/2014, Thank You. So I checked my data balance and found there was already I have 1062mb of...

First without my concern 45 rs was deducted form account then when i call them back though i tried 100 times they say"ALL OUR CUSTOMER CARE EXECUTIVE ARE BUSY FOR FURTHER QUERIES MAIL US AT [protected]@tatadocomo.com". I became fed up and mailed them but no response again.Morning again I called my preferred language is English but they started speaking in tamil and said change your language to english though it is.I tried to explain him and he...

respected sir/madami was deducted a large amount from my prepaid account bearing number from tata docomo provider on 20 july 2014my number is [protected] from tata docomo bangalore...kindluy provide me my call details atleast from 16th july 2014to 20 july and if possible 20 days call details data to check why such large amount was deducted even though no calls were made from my number [protected]..kindly provide me call details at [protected]@gmail.comand...

I hate this product, poor customer serivce no manager or supervisor available... Reps are useless.


I will not recommend people for tata docomo... people cheaters...

I bought this product on july 19, 2014 till date not working imagine..Crap...I am going to return the product tomrw... I will not pay the bill as i have not used it, ...I am sooooo frustrated now, just cant tell. M suffering for buying this...

I've purchased a tata Docomo Postpaid Sim card 2 weeks back on 18 July 2014 from a local dealer/staff named Mr Babu (Mob No :[protected]) from Tata Docomo Stall placed in Avadi. I've submitted all the proofs requested by him. Still the Sim is not activated and shows registration failed. I have brought to his notice about this two times and he replied that the sim will be activated in the evening of the days i contact him at stall and he has...

Dear Team, I have bought two weeks back Tata Photonmax data card ([protected]) and having connectivity issues. Its taking long time for any site to open and also its very slow even though devise having 6.2MBPS capacity. Today I have checked with Photon retail shot @ ITPL, Bangalore and they tested & saying issue with device. And they ask me to send mail and technical team will come & check device and they will replace new...

Hi, I made an online recharge for my M.No.[protected] from Tata Docomo Website of Rs.499/- of which I got talk time of Rs.500/- & 2 GB 3G Data but before recharge I had 3G data balance of 3GB now its showing only 2GB data. I made a call to a customer care they replied me that if I recharged a new plan, the earlier plan or data will expire. My query is that if is it so why don't you mention on online sites that the previous plan will...

I've a corporate post paid connection with DOCOMO. Since I've moved out of country I've been trying to cancel the account for the past two weeks. Sent 3-4 emails to '[protected]@tatatel.co.in' and '[protected]@tatadocomo.com'. Contacted them in Face book and twitter. In Face book, I got a reply once asking me to send email to [protected]@tatadocomo.com that I have already done. Also tried contact the customer service [protected]. After trying around 4-5 time,...

I was a lont term user of tata photon but when I seen their speed is slow than I switch to airtel and try to find out the customer care number to tell them to disconnect my number but after 5 to 7 minutea no one conneconnected with me to lisen me this happened 5 to 6 time after the long term calling I dexided I will not use the device so that they will disconnect it, yes they disconnected but bill still coming for every month my tata photon...