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ACT Fibernet Complaints & Reviews

2.8
Last updated Dec 4, 2021

ACT Fibernet Complaints & Reviews

2.8
Last updated Dec 4, 2021
Complaints 4047
Resolved
2124
Unresolved
1923
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ACT Fibernet reviews & complaints (4047)

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACT Fibernet — ACT Fibernet Disconnection and refund

I have been ACT user for more than 5years, I have raised ACT Fibernet disconnection request as they are frequesnt disconnections...
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I'm using Actfiber net since 1year... Every month thrice I raise complain regarding network connectivity issues. No permanent...
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Iam not a subscriber of the act connection and no one is in our building and is consuming power I want to get rid of the box as the service guy enters premises without our knowledge and is not right if the junction box is not removed within 2 to 3 days I would be forced to take measures
ACT Fibernet customer support has been notified about the posted complaint.
Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number.
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    I have ACT customer care several times to install a junction box in our house as my internet is frequently getting disrupted...
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    Hi am ACT Fibernet consumer and been using this connection for past 2 years my user id is[protected].

    Recently...
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    I humbly request that my name is Shahbuddin (mob.no.- [protected]) I bought Airtel fiber Internet connection (Ankleshwar Dubey...
    +1 photos
    +1 videos
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    I am unable to use my CCTV system since ACT have kept this locked, numerous requests have been made. Every time they mention to call back, but later close the complaint without taking any action.
    ACT Fibernet customer support has been notified about the posted complaint.
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      Hi, I was using ACT fibernet till Feb 2020 and requested permanent disconnection on Feb 2020.. ACT is drawing electricity from my house for thier junction box and I was given 50 rs discount every month. I have asked ACT to stop drawing electricity from my home after disconnection.

      ACT has confirmed my connection was terminated and they will remove junction box from my home..

      I have moved to another home on Feb 2020 and moved back to this house again in sept 2021. I requested new ACT connection on sep 2021, but they said they will activate my old connection.

      After connection was activated I got first month bill on which I was again given 50 rs discount for electricity.. when asked ACT about the same, they confirmed thier junction box is connected to my house for 16 months without my permission. I asked them why they are stealing electricity from my house, they simply said it was mistake and it won't happen again.. no apology or anything from them..
      ACT Fibernet customer support has been notified about the posted complaint.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        ACT Fibernet — Internet not working

        Every month my internet gets disconnects for minimum 5-6days. No matter what the team in bahadurpura area never resolve issue...
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        Hi Team, i have disconnected my internet connection of Act Fibernet since 2 weeks & since 7 days i am following up with Act...
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        My account number:
        Hyd acc number:[protected]
        Act[protected]_5g

        i have asked and took two...
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        If any of you have tried providing feedback to ACT by clicking their link, this is what you get: OOPS...! Invalid Linkbr...
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        Internet is not working due to which we unable view our CCTV cameras at Gajularamaram site
        ACT Fibernet customer support has been notified about the posted complaint.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ACT Fibernet — Data usage details are inaccurate

          My daily data usage and the cumulative data usage is not matching with the data available on the act fibernet app. So each...
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          New broadband connection

          Applied for new connection with router
          Plan details 75mbps 6 months (5+1)br...
          +2 photos
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          Hi I have a issue with act it's been 4 days I tried everything like calling customers care and droping zonal office mail etc...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ACT Fibernet — Change Plan

          Hello Team,

          I have recently renewed my plan however, when I called customer care about speed issue they said...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ACT Fibernet — SR10162840012584 - Issue not resolved since 20 days

          This is with regards to an internet connection, Issue is not yet resolved. I have raised multiple requests but no use
          br...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ACT Fibernet — OTT box is received and still that refund process not started yet

          What you guys thought about customers, have raised the request on 26 sept 2021 for disconnection and it got disconnected and...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          ACT Fibernet — No response from ACT TECHNICIAN

          Dear,

          Account no[protected]
          Sr no: SR[protected]

          Request raised dated 14th oct for...
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