Airtel Complaints & Reviews

Hello,

please re activate my number [protected], i did not use this number for more than 3 months . i would like to use the same numebr and the same sim . kindly help me with activation . thanks

Hello sir my number is block from airtel, any customer of aritel call my number([protected]) call cannot conncoted reply is number is invalid. Pls clear my problem quickly. I am suffering form one month in this problem.

I recharged my number [protected] with an STD pack of Rs. 14. I also got a confirmation SMS from Airtel stating the same. But when I make STD calls, they are charging more.

I called Customer support. But they kept me on hold for almost 10 mins and the call got disconnected after that. Please do the needful ASAP.

I have requested for new Airtel broadband connection on 6th-feb-2016. After a week of new connection feasibility check in my place and repetitive calls from airtel customer care, I decided to go for airtel. I submitted documents and Installation charges on 15th-feb-2016.
So far till the date, I haven't got any call/email response from airtel. I called customer care and raised a complaint [complaint number#64783794], and they said on call, that I will be recieving a call from airtel service within 8 hours. even I didn't get any call after that.

Again I called customer care and asked the airtel customer email ID which need to send the mail regarding delay of the connection and got mail Id [[protected]@in.airtel.com] from them and sent mail to it. Airtel customer service replied after a day to my mail, mentioning that, they will revert back by 72 hours. Even after 72 hours, they dint respond to that :(.

Today [22-feb-2016] again I called airtel customer care and asked the status of the complaint whihc i raised, they said they are going to reopen it!!. And get back by 2-3 days.

Bill payment Ref number(CEF No.): TBLR 7076182
complaint number: 64783794

I needed Broadband connection as earliest.

Hi, this is Jafar Practicing Chartered Accountant at Hospet.I want to lodge a complaint regarding the subscription of Mobile TV without the consent of me.on 21.2.2016 at 1.50pm i was browsing internet suddenly i got a message from Airtel Rs.150/- has been deducted from the main balance after that i called to customer care regarding that deductions and to deactivate the Mobile TV.But the airtel executive told me that the i got the confirmation message from the concerned company which is deducted deduction is not done by airtel.but as a fact i did"t got any confirmation for subscription of mobile TV logic is the executive told i got 2 message for subscription actually i didnot get any message for subscription.Hence i am lodging a complaint i am requesting your goodself kindly do the needful.

Thanking You

I am applied broad band connection on 19th february but still no order number placed as well as no such report provided to me yet .
A person named called deepak verma takes document and not pick my call .His number is [protected].

Sir, I am using airtel sim from 2007. but the last month it is not working... My no [protected] Kerala. But now I am in roaming... Pls I want to the same no..

I ported to airtel from vodafone. After i got my no. ported out from vodafone and tried to use airtel, the new airtel sim didnt work. They took 1 day and asked me to submit documentatiom again. Next day they told me the address verification got cancelled and gave me third sim and asked me to submit the documents again. Then the next day the agent calls me and tells me dial 59059 for address verification and it will be active.
The sim got activated only for outgoing calls and not incoming calls and messages.
I have been complaining the customer care since 3 days and they are just saying technical issue and they are not ablr to resolve it. After 6 days of this mess when i complain to the zonal region of airtel they say we need 3 more days.
The no. 1 network claiming company is just no. 1 in not even providing basic service like incoming calls.
Worst network possible .

Hi, My Mobile Number([protected], Munirajamma), Around 1.14PM today, 115/- transferred into someother mobile([protected])(unknown person to me) . I spoke to custome excitives couple of times with CBDVC[protected] and CBDVC[protected] ids, I did not get proper response from customer service. Please correct it and please make from proper proff from my mobile before money mobile transfers.
Thanks
Ramesh, son of Munirajamma

From past 3 months i am raising complaint for my high bill i have asked for an explanation of high bill but no proper response was given by airtel and with out my confirmation my plan was changed from CUG to infinfty and today i got an bill of 9k, when i called customer care to ask the explanation they said its from previous plan.'which is pathetic, I need an justic for misleading me.

Date:[protected]

Service serial no.- TNPC798030, A/c no.- [protected]

As per the service provider promise connection should have been connected by 72 hrs. but it's not connected till 144 hrs. There is no proper response from service provider. Everytime answer is it will be done by next 24 hrs. I am totally harassed.

Regards,

Suvankar

Hi,

I am using Airtel postpaid mobile connection along with 3G data services with Mobile number ([protected]) and Relationship number ([protected]).

It has been more than 15 days, I am unable to use my data services on my phone. During this period I have raised 3 complaints regarding the same and everytime, I have received TAT of 72 hours for resolution but no luck.

Today I spoke to a customer service executive named Mr. Taha Ansari, he again insisted me to register a complaint, but I didn't agreed and asked for immediate resolution. He kept me on hold for 13 minutes and eventually came with o solution. When I asked for transferring calll to his supervisor, he again kept me on hold and came with an excuse that his supervisors are busy on other calls and hence cant attend my call. I again insisted, then he disconnected the call without taking my complaint or providing me with a final solution.

I have also registered complaint at Airtel gallary and also changed my SIM card as suggested by Airtel executives but all in vain. Still same problem persists.

Below are list of incidents with complaint id's as I have received on SMS -

Date - 19/Feb/2016
Complaint no[protected]

Date - 19/Feb/2016
Complaint no[protected]

Airtel gallery SR No - SR18010469


Its a pathetic piece of service from Airtel and I would like to put it on this forum, so that Airtel can be held responsible for not providing me adequate services.

For all this period, I would ask Airtel to waive my bill and pay me a compensation of Rs.10000 to make up for the losses I have incurred due to no data connectivity.


Regards,
Pankaj K. Shukla
[protected]

I have paid 6th months amount as advance for airtel broadband and got connection on 17th it's worked for 2hrs after that it never worked till now. Customer care ppl kept on telling every day today is the ETA and without my knowledge they have prolonged ticket closed date by 28/02/2016 ref no 64721240 any no resolution yet pleqse help

Hi,

I have raised a ticket related to un-availability of Airtel Broadband connection at my premises from 17th Feb.

THIS ISSUE IS STILL not resolved. I always get the same answer saying "Our backend will get back to you". i have not got even a single call back from Airtel.

This issue is severely affecting my work.

Ticket Number : 64748188

" I am doing 3G recharge on my number.I live in Kankroli (Dist. rajsamand-313324) in Rajasthan. I am using Lumia-720 handset. 90% of the time I only get 2G (E signal), rarely I get 3G.I have selected 3G in my mobile and there is no issue in the handset.Your 3G services are pathetic and waste of money. "

This was the complaint (Complaint reference number - PR[protected] i submitted to airtel on 3-feb-2016 10:06am and without contacting me they closed this complaint on 03-feb-2016 10:29am.

What are they doing?

Airtel deducted balance of 47 rs and 30 rs of advance talktime due to usage of internet inspite of net pack already working on my number. They returned 47 rs on my complain but afterward deducted 34 rs due to advance talktime but the deduction of advance talktime was also due to problem in their service and customer service was also not good with their service and gesture of language.

I have received my last bill for the Airtel account [protected]. Since I've moved out of India and had told airtel also the same. The only way for me to pay the last bill is online. However, Airtel is insisting that I make the payment through check only. Several tweets and facebook queries made have not provided any resolution yet. It's very frustrating that a large organization like Airtel still manual process to pay the last bills. How is a person who moved out of India supposed to make payments, if online channel is not available.

I request Airtel to provide resolution to my issue ASAP. My email is registered with the landline number and Airtel can respond to it

Hello Airtel
I am using prepaid AIRTEl ([protected]) with last 10 years old.. Suddenly out going and incoming calls including messages are barred mentioning due to non submit document.. But right now today I submit req. Document Location cannot place aurangabad...also I called 198 at least a dozen times.. They told there is no any record our system visit Airtel store from their side.. I approached AIRTEl store at cannot place aurangabad.. One of them told document related issues... I submitted all required doc freshly on spot.. They take new sim card promised will be OK by 3 days.. KINDLY Reactivation my new sim becouse my all business by my mobile number So for...

I recharge mobile by airtel app two times on 17.1.16 and on 2.2.16 for 3g recharge as i apply code APP250 for extra 250 mb 3G data both times. both times i get sms for extra 250 mb 3G data but i dint get extra data. i complaint many times to airtel customer care but they always says that they reply after some times. but till now their is no positive response. please help me.

regards
rohit
[protected]

Im currently using 6 Aircel Postpaid connections. Im planned to change those 6 connections to airtel postpaid. I submitted all the necessary documents to Mr. Ranjith at Irunkattukottai Airtel Outlet. But no response from him. He often switch off his mobile, not attending my call. Pls take necessary steps to solve my issue.