Airtel Complaints & Reviews

Airtel HD TV — No installation of Dish once money is paid

I have bought a Sony TV and got a airtel HD Dish TV activation kit. I was asked by call centre in Airtel to recharge for another 2000 Rupees to get the connection booked.

I paid the money. That was on 1 st March 2010. Then i called to book a installation. The airtel employee in call centre promised a installation within 48 hours. Later I got a sms saying installation booked for 28th March 2010. I immedieatly called and was told that it is a mistake and they will ask their backend team to install with in 48 hours.

3 weeks have passed and no one bothers to come. I have called the call centre at least 10 times , every time they promise to get it dine in next 24 hours but nothing gets done.

Toady i.e. 18th March they are not even picking up my call on 12150 ... i simply hear sms CALL to 54325 and call gets disconnected.


They are big cheaters and i would advise everyone not to choose them . I'll keep posting any progress on my case if it ever happens.

Details
Anmol Karol
Cust ID [protected]

Now finally they did installation ... but i can see only one channel that too some preview channel... they now say they have done some mix up ... I bought a connection with Digital video recorder but they booked a regulat HD connection.
Again I am left helpless.

Airtel — The beheaviour of costomer care

Today i call c.care airtel for some problem.the problem i faced for the last 4 months.but there is no responce.am user of airtel kolkata circle.one of their c.care name Mukesh beheave very bad.n cut my call also n say just go whatever u will do see.is this fair?is this a relible company?

Airtel — unknown person calling and misbehaving

sir my name is surendra jadhav. on my sisters phone the unknown person is calling and sending very ugly messages. the no is [protected]. so please send me the details of this no.

this my family airtel prepaide no iwant this no"s monthly calling dittailles no[protected]

this my family airtel prepaide no iwant this no"s monthly calling dittailles no[protected]
shereefudeen.s r v house madanthapacha.p c mukku post.kallambalam .t.v.m dist kerala

Airtel — wrongly deduction and misbehave

Dear Sir ,
I am Pradeep Rajoria ,and my no is "[protected]"i am airtel customer since 7 year but now a days i am facing so many problems by you. i made so many complaint about this but i didn't got resolution as well your customer care officer and the supervisor don't know know how to behave with the customer.three times they are wrongly charge me saying that i download the java games that i don't,then i use 98 rs pack for internet then also they are wrongly charge me saying that i activated the per day 10 rs pack for internet and today on 31st of oct i talk to mr lokesh at 10:14am.he said me this not my no this with the name of vijay is this your service.when the tri will activate the service for changing service provider i will we the first and told to other also about your this services i have the recording on your customer care people i will show that also.
my complaint no.[protected]
[protected]

Thanks
Pradeep Rajoria
[protected]

Airtel — balance deduction and misbehaving with customer

Dear Sir,
Airtel is unnecessarily cutting my balance its not first time every month they cutting my balance and saying you are downloading the game and many excuses this time they said you are using airtel live. i already close my cell and putout the sim but then also balance is deducted per sec from my a/c.when i call to customer care they said we cant do any thing and misbehaving with me i have the voice recording of there team leader who dont know how to talk with customer.they also not make any complaint of my.

Pradeep Rajoria
[protected]

Airtel Sim — Sim was invalid

Hello sir,
I bought a airtel sim([protected]) last year.i used this on roaming on march'2010 in bangalore.But now i am in delhi but is not working.It shows that it is a invalid sim.Please help.........

Dear Sujit,

In our country it is not possible to know the name and address of any users of mobile number with out any help from local Police if there is some major issue, but only the easiest way to escape such disturbance you may just put those number in your mabile phone in reject list/ Black list service. It will be very helpful if you kindly provide mobile phone model and manufacture details. I also face same problem since a long time and now a days it is very common to every one. I just put those number in reject list record and resolve the issue. May be some other ideas are there But I share my opinion only.

AIRTEL DIGITAL TV — No Response

Nobody has yet responded. Its a fortnight now.

Yashwant Parashar

[protected] Forwarded message[protected]
From: [protected]@airtel.in <[protected]@airtel.in>
Date: Fri, Jan 22, 2010 at 12:29 PM
Subject: Re: Fwd: Complaint Reminder 2 Message From Yashwant Parashar &lt;[protected]@gmail.com&gt; [REF:[protected]]
To: [protected]@gmail.com


Dear Mr.Parashar,

Thank you for writing to us at Airtel Digital TV.

This is with reference to your mail regarding service issue.

Please accept our apologies for the inconvenience faced by you.

We would like to inform you that your complaint regarding remote issue has been forwarded to the concerned department. The concerned department would contact you at the earliest.

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Regards,
Lekha.
Airtel digital TV.

PS: In case you require any further assistance, please:
- Email us at [protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)


DISCLAIMER AND CONFIDENTIALITY NOTE:
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---- Original Message ----


My complaint has not yet been addressed.

Yashwant Parashar

[protected] Forwarded message[protected]
From: Yashwant Parashar <[protected]@gmail.com>
Date: Sat, Jan 16, 2010 at 12:45 PM
Subject: Complaint
To: [protected]@airtel.in
Cc: [protected]@gmail.com


Dear Sir/Madam

I am unfortunate enough to have an Airtel DTH vide Customer ID [protected].
I am
facing problems with the remote control of my system.

With great difficulty and after changing three telephones I could get
across to
your complaint nos. And after three mismanaged calls I could finally convey
my
problem to a person (arrogant and devoid of any courtesy) at your place.
This
was on 12th January evening. Nobody has yet contacted me or tried to sort
out
my problem.

I even went twice to your service centre with the equipment a few months
back
with same problem and was told that everything was alright. Besides this I
would also like to draw your attention towards the kind and quality of
installation done by you. You can compare the quality of TATA Sky installed

next to it.

Now I am not ready to wander places with this equipment and in case this is
not
fixed I will prefer to dispose it.

--
Yashwant Parashar

AIRTEL DIGITAL TV — No response from Airtel

Dear Sir,
My Airtel Digital TV Customer ID is [protected] and this is to bring to notice that since last one month, I am requesting Airtel Digital TV customer care to activate Channels- Movies Now HD (No.198) and Discovery HD (No.338) but after so much follow up through email and telephone there is no response from Airtel.
So my request is to take immediate agaist my complaint.

Regards,

Nitin Mayekar

Yes Nitin... I totally agree. I am here in chennai and they told me that they need to align the dish from satellite 1 to 2. No one from the Airtel team turned up for the past one month.

Hi ,
From friday i m continuesly but customer call center guys are not responding , i gave call atleast 10 time and explain the same to each agent , but no solution provided for my problem .Every time they told with in some time engineer will call you and fix . Finally i told to disconnect my connection . I don't want to use service any more .

Problem was wire broke from conneector , airtel engineer came to my place and he asked 350 + 100 (service charge) , that is not acceptable .
Here i want to name few agents who i talked Soni Morya(TL),Rinki,Imran,Sridhar,PrathviRaj.

Airtel DTH — NO RESPONSE

i had purchase a AIRTEL DTH . after few months i remote control is not working even after calling customer care for few months no body had turned up for to repair the remote control.
what should i do?
sandeep
spacespy[protected]@gmail.com

my contact number is [protected]
plz do the needful

Are you crazy? I didn't any call back from you and my query is still not resolved. It is completely pending at your end. You did a fraud of Rs. 775. And to build a goodwill again, wrote that you have resolved my complaint over a comment. It is not acceptable.

AirTel — low signal

Dear Sir,
Since 10 days airtel singnal is very poor in my office it is disconnecting middle of call are some times we have to stand in perticular direction only, we have 25 Airtel connections with my staff and all are facing the same problem in my office. It is located at Samsung India Electronics P. Ltd, MG Road, Opp: Hotel DV Manor, labbipet, vijayawad. Pl send your Executive to identfy the problem, please take necessary action immediately.

Thanking You,

P.SESHAYYA
[protected]

VERY LOW SIGNAL IN MARODA TANK BHILAI 490006
PLEASE CALL ME [protected]

PLEASE CALL ME [protected]

Airtel — Low Signals

I have a Airtel connection No. [protected]. I live on main Road at Mangalpura, Jhalawar (Raj.) and my home and office both are situated om main roads. I am facing great difficulty of low signals both at my office and at home.

Please do the needful to improve it.

Thanks.

Mrs. Meenal Agarwal
Kaushal Finlease Co.
Jhalawar

AirTel — Wrong bill generated

hi.. my no. is [protected] in haryana circle
bill of ISD calls are included in my bill on 10th feb. which i was not make
when i told about this to customer care, arter a long period, they told me that they agree that i was not making that calls, & that all those calls are made automatically because of some virus in some site..
but airtel is intermediate here. Now what should i do about my bill payment.

Hi
My friend i am rahul from delhi now this is the same problem i am facing and now i pledge to work against this airtel cheating network for that i need you to reply to my e-, mail id [protected]@yahoo.co.in.

I want you to try to find out other people who were facing this problem so that we can come together on same platform and to fight agianst this airtel.

Also join orkut communtiy which i am going to create - A.I.R.T.E.LIVE SUCKS. You can also call me at [protected]. I already find one user and in constant touch with him and let us find the group of people having similar problems so that we can unite in large numbers agianst airtel

Unpaid Outstanding Bill — Unpaid outstanding bill

Dear Sir, My name is Ashraf, one of our neighbour has to pay outstanding telephone bill IRs.70, 000/= in 15 years back. They are living and hiding in other area in tamilnadu. Last 15 years they didnot make any payment about this outstanding balance. If we report your department, can you make any action about that particular person?. Where we have to complaint? Please reply soon.

Thanks & Regards.

Mohamed Ashraf.
Trichy, Tamilnadu.

Airtel Broadband — unpaid bill

Kindly note that I did not receive any bill vie e-mail as promosed at the time of installation of the airtel connection. However the bill was sent by post and duly paid by me vide crossed a/c payee cheque no. 248168 dt. 20/03/10 for. Rs.641/-on SBI, Lake Gardens, deposited in an airtel drop box located at Southern Avenue, Kolkata. To Airtetel.a/c no 15554173

It is surprising that the bill is being shown as unpaid on my computer. Please cofirm receipt.
--

Ya Airtel adopting this kind of tactics by closing the numbers which are not profitable to them even it causes hardship it does not mind.

Myself: [protected] S S Mahandule
Very third class service.
Unable to tell exact validity recharge for mcampus plan even after 4 days. Customer care as well as complain helpline is helpless. Even nodal Officer is also helpless.
It is Better for Airtel to wind up the business.

i am using the friends card for 8 years now. initially it used to be a 110 recharge with 1 year validity. then it became a 110 recharge for 3 months.. now (2013) its 112 recharge for 3 months. all your friends tariff stay as it is.