Airtel Complaints & Reviews

Hi,
I applied for the new Internet broadband connection with all the documents to the airtel executive on May 06, 2012. But till now I hadn't get the installation of broadband connection at my location. When I called to the customer care against service request no. 15630630 then they told me your request get cancelled then when I told them why this request get cancelled then they told me no such pear available in that location...

My customer ID is [protected].
Signal with error code B001, the weather is normal here, and it is not working from last 3 days. I complaint report on 6th May. They are asking to charge Rs. 100 for visit for the service they are providing. Their service is not working and they are charging to resolve their service issues. Since I recharged advance till 1st Jul 2012, so I didn't argue with them and ready to pay. Today is 3rd day...

Dear Sir,

I've upgraded my airtel standard DTH to HD after i paid Rs.1999/- through IVR using my credit card on 4th May. I've been promised that it will be delivered in 24-48hrs and it was delivered on 8th May(after 96hrs), that too after multiple calls to them for tracking. And i was promised that SMax HD channel will be free till 27th May as an offer to the existing customer. This channel is not being activated...

Respected Sir/Madam,
I am using a mobile no. [protected] from Bharti Airtel. I got my bill amount for the month of April 2012 as Rs. 1775 which is far more than my average monthly usage of around Rs. 400 because Airtel claims that I had made a gprs usage of Rs. 1200 on 12th April 2012 it does not specify how many MBs (may be 300-400) I have used in that one hour o[censored]sage. I beg to make them remember that they offer 1024 MBs for Rs....

They closed my mobile number which was [protected] due to unknown reason even i verified my home adress and my identity there was balance in my airtel account and they were saying not to refund that balance this is so discusting my name is Amit and my cell no. is [protected] so please take it seriously and punish such type of bunch of crooks...

I am a resident of Malkajgiri, Hyderabad. I used to use DOCOMO network before March 2012 and because of network connectivity problem i have port to Airtel GSM network and using since 2 months as all my family members and friends suggested me Airtel as good network. But i have never thought that Airtel does this type of activities. Actually on[protected] exactly at 8:42 PM 15 Rs Deducted from airtel balance of number [protected] on the name...

Hi,

i'm using airtel postpaid ( mobile number[protected]connection from 2005 to till date. Since then I'm promptly paying bill every month. Last year I have submitted my documents to Airtel ( voter id,pan card ) when they told it is guided by TRAI.Again on April 3rd week they sent me SMS to resubmit the documents. They have not accepted to send scanned documents from my registered e-mail address. They...

I am an Airtel DTH customer since a long time –
I have a concern with regard to digital TV services which I am facing,
and would like bring this to your attention Urgently.
I am based in pune and i m facing problem in my Digital TV (set top box ) from last 1 month and during this period i made lots of complaints but not a single visit was done by airtel .During this months period i received many calls from Airtel executives...

my customer id is [protected]. on 11th march i recharged for rs. 100/- and subscribed kids plus 1+1 offer for rs 34/-. i.e. one month free. the connection got disconnected exactly on 11th of may. but now my balance should be rs. 66/- but it is zero balance now. Inspite of making calls to the customer care and spending nearly rs. 100/- for my discussion ,.. still the amount has not been credited to my account.....

I have complaint about Airtel mobile services, i had paid my bill on 05/03/2012 at airtel
Fort outlet(kamdar tele communication) in Mumbai Rs. 900/- cash to
executive who has noted wrong no. so i immediately informed him and he
changed the no. to correct. but, i have not received payment confirmation till
07/03/2012. Therefore, i visited again to outlet on 07/03/2012 to
reconfirm about my payment...

mene bhugtan kar diya hai or rupye mere account mai jama nahi kiye gae jiske karan mujhe adhik bhugtan karna pada or bhut musibat uthani padi
bhugtan ki raseed bhi hai jiska no425897 jo , date 03/03/1012 ko mere office mai akar liya gaya hai jab mujhe pata chala jab 30hajari court se mujhe ek bakil ka call aya ki mere upar 420 ka mukadma lgaya ja raha hai , call mai mujhe usi din 1 bajkar 30 mini par bhugtan karne kaha gaya yahn se...

Dear Sir,

I had purchased airtel digital tv my customer id is [protected], in month of may 2011, at the time of installation engineer has used third class of goods and charged for first class prise, now i had sifted in new place , transfre charges they have ask me ie. 200+12 per meter (wire charges), now they are saying that airtel has used useless goods it is local machine now they are asking money for changing...

Customer Number:[protected]

It has been more than 10 days since I reported a complaint that I don't receive DTH channels. I've followed up through more than 6 emails with their customer service. Every now and then I would get a call from their customer service department checking whether the issue has been resolved. I would say no - the issue was not resolved, and they would go about promising that someone would...

Respected Sir/Madam,

I Amit Marmat using airtel no. [protected], since from 2 months as i receives call or i do any call, i cant hear the opposite persons voice so i change my cell 4 time so i know that my mobiles r fine n airtel service having some problem so i complain on customer care so they just said to change the setting n after i did it, but than also i m facing the same problem n now i m unable to call customer care,...

This is with reference to the data card number [protected] for which the complaint was raised on 9th of may at around 11:20 am for the services being debarred .The series of event which happened are like this:

the customer service representative informed that due to non payment, the services to the number has been stopped..post getting that information, had made the online payment of the total amount outstanding which in this...

Dear Sir/Madam


I am waiting for my refund of security deposit of 250 Rs/- as the connection was not installed on my door step (airtel connection [protected]).
& one more refund of security deposit of 250 Rs/ for Refrence no.[protected] & 15102530
In case of any doubt please feel free to contact me on [protected].


Thanks & Regards,


Shailesh Kumar...

To,
The Person In Concern.
subject: wrong deduction of Rs 399 and not providing services.

I Ms.Saba Khan would like to bring to your notice that i am an airtel customer and have a blackberry plan activated for Rs.399 monthly on my phone,
however since 1 May i have been unable to acess to my blackberry plan due to inconviniess in Airtel service
.
Following...

Hi,

I am an airtel postpaid customer ([protected]) and had requested a cancellation of my Blackberry Internet Service (BIS) plan on 21st April 2012. My request was attended to by Mr. Rahul, Customer care representative and i was promised that the BIS service would be deactivated shortly and i was supposed to recieve a confirmation on status by 2nd May 2012. I was promised that i wouldn't be charged for the BIS plan charges...

I was using Airtel postpaid (+91-[protected] ) since past 1 years. Last Month I have informed customer care of airtel postpaid connection to deactivate my airtel no [protected] and i also received a call from yr airtel personnel asking for reasons of deactivation & she told me that if we continue this network with airtel she will give Discount in bill of 300/- in that bill & also discount the Rentel charges of 199 Rs. in next bill....

http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/foryou/mobile/prepaid+services/tariffs/

This page is not updated. The 225 pack is not even available anymore.

Also, unable to reach customer care, by calling 121. Calls keep getting disconnected when transferring to an operator....