I purchased the Airtel digital TV connection on 11 June' 2009 (Customer id: [protected], Order no. 3940016) and it got installed and activated on 13 June' 2009 at the month end of June (near 28 June' 2009) It started giving Error code 4 for all the channels then I followed up the matter with the Airtel customer care and they asked me to perform several things myself (like detach the cable from the set top box and connect it back, wait for some number of hrs., take out the card and clean it put it back etc..) I did the same but unfortunately it didn't helped me to resolve the issue.
To address my work related requirements I went out of India and was not able to follow up, I came back on 29 Sept'2009 and found the same status of the problem, again I followed with Airtel customer care by dialing number of times but no representative was logging a complaint, finally on 8 Oct'2009 complaint was logged
(service request number[protected] and again no resolution till 28 Oct'2009.
On 28 June'2009 I was able to see few channels, That day itself I called customer care and informed about the resolution and asked for the waiver of 123 days for unavailability of the service (service request number 1316845) but the same has been closed without giving the waiver to my account.
I am totally fed up with this now and hence raising a complaint, please help me to resolve the matter as soon as possible, you may call me on the mobile number [protected] in case need some specific information on this.
Gaurav Kaushik
House No. 1038 second floor, Sector 22 B, Gurgaon, Haryana
Mobile [protected]
Email: gaurav.k.[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved
Airtel — Collecting extra amount
Dear sir/ Madam,i would like to introduce my self as unsatisfied subscriber of Air Tel.
As i was a subscriber of your service, why i have mentioned i was because with out any previous intimation my land
line & broad band as be disconnected from 10th of September.
Months of july & august my Broad Band plan as been changed with out my knowledge. I was asking for Explanation.
In the month of September,immediately my Both the serviced as been disconnected At that time My Out standing bill
Amount was 2,846/- for two months.When I was called by SREE KRISHNA AGENCIES agencies by miss. Nalini and she send an Collection Executive
Mr.Vimal to collect the amount,I was told by the Collection Executive Mr.Vimal that i can pay my one month Bill and my service
will be activated, I payed him the amount of Rs,1,424/-by Cheque Receipt no: SKA CH[protected].Cheque no.179057 Dated on
17/09/2010.AFTER TWO DAYS miss.Nalini called and informed me that my cheque as been Bounce, the reason she said was
SIGNATURE MISS MATCHING. and she again send the Collection Executive Mr.Vimal and took Rs.2,846/- cash Receipt no:
SKA CH[protected] And i was told the cheque which as been bounced will be couriered to me within 2 days .And on 20th of Sep.
they have re-Deposited the cheque and and took that amount also.When i call customer support when i spoke to on Shalini ,
also my complain no:38685084 They told that my line as been Can celled as per my request,I was shocked ,I gave a request to
withdraw my broad band and they disconnected both.I kindly request you to Activate my lane line and make sure my extra amount
taken by the agent returned back.Today on 20th Oct i have received a cheque of rs.111/- (one hundred and eleven) Taking my Rs.1425/-
and paying Rs. 111/-
I Don't Know How to react.
Airtel Dish Tv — extra money collecting
I am a airtel dish antenna user, I need only telugu chanals for which I was advised to pay 1650 rupees towards one year subscription, I was not providedany acknowledgment for my payment of subscription. afterwords I ricived a SMS message to my cell that the subscription is only 1589 rupees only,
thus 61 rupees extra money colected from me. by Madhu Cammunications, 7-93/7A, chalapati steet. SOMPETA.