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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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Airtel reviews & complaints page 2548

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V
VIJAY HAZARI
from Delhi, Delhi
Nov 25, 2009
Resolved
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Resolved

Dear sir/ madam

Enclosed is the mail from AIRTELL but till date they are not taking any action

Regards,
Vijay Hazari
Legal & Secretarial Dept.
Punj Lloyd Ltd.
Contact no.: 0124 2620137
Mobile : [protected]
----- Forwarded by Vijay Hazari/CS/PLL on 25/11/09 03:17 PM -----
[protected]@airtelindia.com
17/11/09 09:18 AM
To
[protected]@punjlloyd.com
cc

Subject
Acknowledgement Mail.






Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Complaint- reminder
Date: 17/11/2009 09:22:07 AM
From: [protected]@punjlloyd.com
To: [protected]@AIRTELINDIA.COM
Message body:
META charset= US-ASCII BR

Still my sim is not working nor i am getting any response from the Company.

You are requested to get my sim activated at earliest and accordingly give extension of duration in relation to my advance rent for which my sim has been blocked.

Regards
Vijay

----- Forwarded by Vijay Hazari CS PLL on 17 11 09 09:12 AM -----

Vijay
Hazari CS PLL
To
16 11 09 10:07 AM [protected]@AIRTELINDIA.COM
cc

Subject
Fw: Complaint- reminder









Still my sim is not working nor i am getting any response from the Company.

You are requested to get my sim activated at earliest and accordingly give
extension of duration in relation to my advance rent for which my sim has
been blocked.

Regards
Vijay
----- Forwarded by Vijay Hazari CS PLL on 16 11 09 10:05 AM -----

Vijay
Hazari CS PLL
To
12 11 09 10:15 AM [protected]@AIRTELINDIA.COM
cc
[protected]@ConsumerCourt.com
Subject
Fw: Complaint- reminder









You are requested to get my sim activated at earliest and accordingly give
extension of duration in relation to my advance rent for which my sim has
been blocked.

Regards
Vijay Hazari
Legal Secretarial Dept.
Mobile : [protected]
----- Forwarded by Vijay Hazari CS PLL on 12 11 09 10:13 AM -----

Vijay
Hazari CS PLL
To
1 11 09 09:50 AM [protected]@AIRTELINDIA.COM
cc

Subject
Complaint









Dear sir madam

I have a corporate connection no [protected]. and i have made advance
payment of rent for 1 year.

Around 4 months back i lost my mobile and subsequently i requested for new
sim card at air tell (Sheeba electronics) office at jail road new delhi.

But till date i have not got the sim activated after repeated request at
Jail road center and when i call at your customer care they don t give
complaint no as my connection is not working. They always suggest that i
should visit center and request them and time is passing by but nobody
cares to take any action.

Even after 4 months my connection is not working and i am losing on my
advance rent.

As per my opinion i have prepaid advance rent for 1 year that s why air
tell people are ignorant and not taking any action on my request.

Has my no. been allotted to sum other customer or what s the problem.

You are requested to get my sim activated at earliest and accordingly give
extension of duration in relation to my advance rent

Regards
Vijay Hazari
Legal Secretarial Dept.
Punj Lloyd Ltd.
Mobile : [protected]
Aug 14, 2020
Complaint marked as Resolved 

ascii — not responding

My E mail id is [protected]@indiatimes.com, But now Email id not opened, So kindly pls register my complaint and pls solve it
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    N
    NAVIN SINGH kHANKA
    from Chandigarh, Chandigarh
    Nov 25, 2009
    Resolved
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    Resolved

    Dear Sir/Madam,

    Please refer below email correspondence regarding the Refund of our Security deposit(Air Tel - Post Paid) connection.

    You are requested to look into the issue & instruct the concern for the needful.The same is pending since 22.07.08.

    Please find below our details:

    Name: Mrs. Kirti Khanka
    Service Request number 17223999
    Mobile No.[protected]
    SIM No.[protected]
    Alternate No.[protected]


    Regards


    Navin Singh Khanka
    Address: Flat No 302, Plot No-D-16,
    Sai Sayali Apartment,
    Opposite Wina Shree Apartment,
    Sector 9, Airoli, Navi Mumbai, 400708
    _____________________________________
    From: Singh, Navin
    Sent: Wednesday, March 25, 2009 6:20 PM
    To: '[protected]@airtelindia.com'
    Cc: [protected]@rediffmail.com
    Subject: RE: (MOBILE NO:=[protected] ) SERVICE REQUEST NUMBER 17223999[REF:[protected]] MESSAGE F MESSAGE FR [|BAL|[protected]|[protected]|]

    Dear Sir/ Madam

    Please send the refund of our Security deposit in the below mentioned address.

    Name: Mrs. Kirti Khanka
    Address: Flat No 302, Plot No-D-16,
    Sai Sayali Apartment,
    Opposite Wina Shree Apartment,
    Sector 9, Airoli, Navi Mumbai, 400708.


    Regards


    Kirti Khanka
    Service Request number 17223999
    Mobile No.[protected]
    SIM No.[protected]
    Alternate No.[protected]





    Regards,


    Navin Singh Khanka
    Asst. Manager - HR
    Tyco Valves & Controls India Pvt. Ltd.
    [protected] / 67
    [protected]@tyco-valves.com
    ________________________________________
    From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
    Sent: None
    To: [protected]@rediffmail.com
    Subject: Re: (MOBILE NO:=[protected] ) SERVICE REQUEST NUMBER 17223999[REF:[protected]] MESSAGE F MESSAGE FR [|BAL|[protected]|[protected]|]

    Dear Ms. Khanka,

    Thank you for contacting Airtel.

    You have expressed concern over non receipt of refund cheque for your Airtel number [protected].

    We understand your concern and will work towards resolving the same.

    Please be informed that refund cheque amount of Rs.501.10/- has already been undelivered due to door locked on two visits.

    We would like to inform you that we have sent refund cheque to below mentioned address.

    Rm No 302 Plot No-D-16,
    Saisayali Sector 9,
    Airoli, Nr Saimauli,
    Navi Mumbai,
    400708.

    If you wish to receive cheque to any other address we request you to visit nearest Airtel Relationship Centre with return request to initiate further.

    Please find attached the addresses of the nearest Airtel Relationship Centers for your reference.

    For further assistance, mail us at [protected]@airtelindia.com.

    We value your association with Airtel.

    Warm Regards,




    Balasubramanians Subramanian
    Customer Care Executive
    Bharti Airtel Limited

    Have feedback to share about your e-mail interaction with us?
    Please visit http://www.airtel.in

    Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.

    [protected]Original Message[protected]
    From: [protected]@rediffmail.com
    To: [protected]@airtelindia.com
    Cc: [protected]@tyco-valves.com
    Sent: 20/03/2009 14:12:15
    Subject: Re: (Mobile No:=[protected] ) Service Request number 17223999[REF:[protected]] Message F Message Fr

    Dear Sir Madam

    Please refer below emails regarding the refund of Security deposit.

    We have now completed all clauses like temporarily disconnected permanently disconnected etc.

    Now you are requested to expedite the refund with interest ASAP or i have to approach the Consumer Court to settle my Grievance.



    Regards


    Kirti Khanka
    Service Request number 17223999
    Mobile No.[protected]
    SIM No.[protected]
    Alternate No.[protected]


    On Mon 25 Aug 2008 [protected]@airtelindia.com wrote :
    Dear Mrs. Khanka

    Thank you for contacting Airtel.

    You have expressed concern regarding the delay in disconnection charges in the bills and refund of the security deposit amount of your Airtel number [protected].

    We understand your concern and will work towards resolving the same.

    As per the service request number 17522201 your Airtel number has already been temporarily disconnected with effect from 22 July 2008 and it will be permanently disconnected within 90 days from the sate of temporary disconnection.

    Further to your mail regarding the bill charges we would like to inform you that we have waived off the rental charges of Rs. 53.07 in the bill dated 06 July 2008 and Rs. 109.13 in the bill dated 06 August 2008.

    There is an excess amount of Rs. 60.73 - after the adjustment of the above-mentioned waiver amounts. Further there is a security deposit amount of Rs.500 - in your Airtel account.

    As per process the security deposit and excess amounts will be automatically refunded through cheque to your billing address within 45 days from the date of permanent disconnection.

    For further assistance mail us at [protected]@airtelindia.com

    We value your association with Airtel.

    Warm Regards

    Mohanasundaram S
    Customer Care Executive
    Bharti Airtel Limited


    ---- Original Message ----




    Dear Sir Madam

    I want to understand why you have changed my Service Request Number
    17223999 dated 24.06.08 to the service request number 17522201 dated
    20.08.08 for cancellation refund of my security deposit. Please refer
    previous emails regarding the same what date you will consider for
    permanently deactivatition because more than two months we were
    receiving call from customer care to continue the services with other schemes plans.

    Also is it last bill from side of Rs. 121.52 - even though we hadn t
    use your services intimated you regarding the cancellation long
    back.If it is so why can t you deduct the same from our security
    deposit and return the remaining to me.

    Regards


    Kirti Khanka
    Service Request number 17223999
    Mobile No.[protected]
    SIM No.[protected]
    Alternate No.[protected]






    On Tue 19 Aug 2008 [protected]@airtelindia.com wrote :
    Dear Ms. Khanka

    Thank you for contacting Airtel.

    We understand from your previous interaction dated 16 July 2008 you
    have
    expressed concern over the adjustment of your local security deposit of
    Rs.500 - towards the outstanding amount for your Airtel number [protected].

    We understand your concern and will work towards resolving the same.

    As per the service request number 17522201 we would like to inform
    you
    that the mobile number has already been temporarily deactivated with
    effect from 22 July 2008. It will be permanently deactivated within 90
    days from the date of temporary disconnection.

    As per process we are unable to adjust your local security deposit
    towards the outstanding amount. It will be automatically refunded
    ....Rest of the message is truncated.
    This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
    Aug 14, 2020
    Complaint marked as Resolved 

    Airtel Postpaid — refund security deposit

    i had given application for discontinuation of my postpaid mobile number [protected] 7REFUND OF MY SECURITY to your kupwara(j&k)office in january2008. Till date i have not received my refund.
    mps mainee
    I belive to get solution to this Complaint

    Airtel Postpaid — Refund the Deposit and Unused call amount

    Dear Sir,

    I am a Airtel customer since 1998, I used the Post paid connection of Airtel March 2008 to July 2008 in Kerala. I was a good customer to Airtel. On 31.07.08 I request Airtel Employees /Customer Care Executives to Disconnect my number [protected]. After several reminders and Request basis Airtel Customer care Officer has Disconnect my mobile no [protected] only on 31.12.2008. The mean time the detected Rs.335.96 for 5 months. I have not yet received my Deposit amount Rs.500 also. So, Kindly take as request this and I asking Concern People to Refund the same.

    Yours Sincerely,
    R. Meenakshisundaram

    Airtel Postpaid Mobile — Refund of Security Deposit

    I was using Airtel Post paid Mobile no [protected] in orissa from Dec 2006 to April 2008 and cleared my all dues but with serveral communication with M/s Air tel I never got my sequrity deposit of Rs. 500

    post ped — return security

    Dear sir
    I have submit a request for return my secrity date 31 Dec.2009. but still not received my deposit secrity. so please return same

    M-[protected]
    Regards
    Gyanesh avasthi
    m-[protected]
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      S
      swaran singh
      from Ludhiana, Punjab
      Nov 25, 2009
      Resolved
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      Resolved

      Hellow i received a call from [protected]
      he told me that i won the airtel lucky draw prize 10, 0000. after that he told me you win lucky draw of rs 100000 and tell me deposit Rs 5400 /- as a govt tax cash in mumbai or then again i talk to avinesh he told me that i have to purchaseRs 5400 as a dis TV recharge coupon from the market then they will give me draw amount
      Aug 14, 2020
      Complaint marked as Resolved 
      i want to change my airtel persecond plan into all india 50paisa/sec and daily 100 sms free.[protected] its my no
      This morning i recieved a call from a fake number [protected] saying that I have won 10 Lacks in Airtel lucky draw competition and told me to check the number on the back side of Sim card i. e. 89914 and told me to called them back after checking. As I checked that each Sim card has 89914 number on the back side i called up on same number they said to depoist Rs 20, 000 in some bank account for Signing Authorither.

      I also believe that no one give you free money therefore i spoke to them for a long time and told them u transfer first in my bank account then we will give u Rs 20, 000 back sir trust me.

      Long time they gave me a miss call on my mobile...
      Airtel team has to take a serious action on these kind of calls...
      They gave me a e mail address to send my bank details on it..[protected]@gmail.com pls don`t respond to any e mails which you recieve.

      Please go first to nearest Airtel office and check whether it is true or not...
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        K
        kishor kumar seth
        from Lucknow, Uttar Pradesh
        Nov 24, 2009
        Resolved
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        Resolved

        I am a bonafied customer of Airtel for the last three years and having its post paid connection.
        But for the last some moths some subscribe charges being added to my bill such as "Weekly sub" and MCA services.
        Despite of meeting on 121 to your officials the same have not been unsubscribe so far.

        Now I request you to please Unsubscribe ( weekly Sub) and (MCA) hence forth, failing which i have to surrender the connection.
        I hope you will redress mygrievance.

        Thaking you, K K Seth, Sr Manager, CentralBank Of Idndia, Court Road, Saharanpur
        Aug 14, 2020
        Complaint marked as Resolved 

        Airtel Postpaid Connection — Cash deposited but not yet reflect

        hello their 1..

        this is very sad that airtel is not able to serve their client in the best way

        because i have deposited the money on 09/06/2008 but till now it was not reflecting in my account because of that you people have disconnected the service for the same.

        i facing hell lots of problem after so many follow up nothing is worked out

        kindly find the airtel cash receipt attached with this mail

        this is not only me even my friend (Rohit [protected]) have also stopped their blackberry service from airtel because they didn't give him the proper service.

        because of this we are decided to go with vodafone for our CUG connection for our co.

        if you don't able to serve your customer then kindly feel free to tell the to surrender their no
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          B
          blessencherian
          from Mumbai, Maharashtra
          Nov 24, 2009
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          THIS MAIL WAS FORWARDED TO AIRTEL DTH DEPARTMENT AND ITS THE SAME COPY HERE:


          Hello and Good Evening!!!

          I am myself Blessen Cherian from Lucknow and having the customer number [protected]. I have booked my connection through the phone that i have received from the sales department on Sunday 23rd November 2009 of Airtel DTH from this number[protected]. The person who called me was Vyshnavi and then later talked with her senior officer as he have stated that he is from the verification department. she have given me the details regarding the South Economy Pack and i have agreed for a deal.

          The deal was of 1850 for 4 months free and 15% cash back to my Airtel DTH if i am using my credit card. They had forced me to make the payment through the IVR at the same time and i have agreed for that too. The promise that they made was on Monday evening. That day evening they had called me from another number as i was in the prayer was not able to pick the phone? The number was[protected].

          Next day morning i have started calling from 9 am and they have replied my call after 10 am as they said that was there timing.Promised me to call me back with in half an hour and till aftrenoon i haven't received any call. Then i called them and they said sorry to not to call and promised me that they will fix it by 5pm. The all day i haven't went for my work and they haven't delievered... The again they haven't called me as i have called atleast for 7 - 8 times.Always they have treated me as i am out of the family. Again promised me to fix the item by 5pm-7pm. They said they will call me and they haven't. Again i have talked to them at 7:30 and they say the time slot is for 9am - 10 am. Whats this? Do u mean that i have to take leave for one week to fix my Airtel DTH. Who will pay my salary for my leave??This is not the way to deal to do busniess??You guys put the film stars and for what?? To cheat the people??? I have paid my cash and you guys are playing with that??? This same will be copied and listed to all blogs and let people know what AIRTEL DTH gives??? Mouth Advertisement is the best way to do business and it will for sure will make the people to think to buy from AIRTEL??? This will be forwarded to consumer court through the web and to will print this pain and will be forwarded to legal department too...

          Sorry to trouble you,

          With Thanks for all what AIRTEL did,


          BLESSEN CHERIAN
          [protected]
          The company appears to be run by thugs.

          Airtel DTH — airtel cheat me

          Hi I am sandip from ahmedabad
          I book a new dth connection on airtel by phone on 2nd march and they collected payment on 3rd march and given me time for 24 to 48 hours but they are not given me connectioin till 6th march I call custemor care for 4 times but they told me every time that you complain has been forwarded and they call me in 1 hour.today they given me time for 10:30 am but till time they didn’t call me and they cheat me.while I booked a connection they called me 3 times that have you pay or ont yet but after payment they didn’t call me after 3 days.my recpt no is 24497 and signe by Mr Jay of ahmedabad.
          Now I feel like airtel cheat me so don’t buy it online
          are you problem please my email send [protected]@gmail.com
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            Baghathsingh
            from Chennai, Tamil Nadu
            Nov 24, 2009
            Resolved
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            Resolved

            Yesterday I got one call From Airtel Guy. His name is Kumar mobile No [protected]. He said one of my friend not paid the mobile bill .i said he s not in my my office, so please contact to him. Mean time that guy using some bad words. so immediately cut the phone. i raised the complaint to air tel regarding this ([protected]@airtelindia.com,nodelofficer.[protected]@airtel.in). But they are not giving Proper answer now itself. Today morning also i got the call from his(collection Dept Guy) number. i picked the i[censored] have problem with my friend means u can take a leagal action. But he again scolding me using "BAD Words". Today i am feel very sad . suddenly i goes to airtel Office . i met with one airtel officer Mr.Muthu - Port Deactivation Department. But i didnt get any solution from Airtel. So please take the complaint and take severe action to Airtel and hat guy. Mean time i thought they misused the datas.
            So Please enquire their.
            Aug 13, 2020
            Complaint marked as Resolved 
            happy evry day
            Hi Artel,

            Please help me, I am getting calls from so called airtel collection DEPARTMENT for money, people not only call to me but from my call list they r calling my family, friends, collugues and using abusive words, this is to much, when I had all ready paid my bill please see below for details

            Bill/Rept#:2375904
            Number:[protected]
            Bill amount:Rs 2500
            Bill Date:[protected]

            Please note:-, they had called my project manager Anil, and I have lost my job also, they calling my wife and telling me tht I have affiers with soo many girls, and also from my call details they had called all my friends/family and used abusive words, if this continues, I lost my JOB my family / I WILL COMMIT SUCIDE ...

            Please take actionnnnnnnnnn I am getting call from soo many deffernt numbers one number I have now :[protected] Kartick...
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              N
              nek pal singh
              from Jaunpur, Uttar Pradesh
              Nov 24, 2009
              Resolved
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              Resolved

              WORST SERVICE IN UNIVERSE , ALWAYS AVOID AIRTEL DIGITALTV NEITHER CUSTOMER CARE NOR NODAL OFFICER IS TAKING ANY ACTION TO SOLVE MY COMPLAINT . MY AIRTEL DTV IS NOT WORKING SINCE NOV 13 FOR THIS I AM REGULARLY LODGING COMPLAINTS TWICE A DAY TO CUSTOMER CARE 12150 & EMAIL ID OF COMPANY ; DTHNODALUP.AIRTEL.IN , DIGITALTV AIRTEL.IN BUT SO FAR THEY HAD NOT TAKEN ANY ACTION TO SOLVE BUT SAYING THAT WE ARE NOT RESPONSIBLE BUT GO TO YOUR DEALER FROM WHERE YOU HAVE BUY THE DISH &SET TOP BOX. DEALER IS ALSO NOT DOING ANY THING TO SOLVE MY COMPLAINT LASTLY I HAVE DECIDED TO LODGE COMPLAINT IN TRAI & COURT OF LAW NP SINGH CUSTO. ID [protected] R/0 C 50/1 NAPS T/SHIP NARORA BULANDSHAHR (UP) PH.[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              my airtel digitaltv is not working since last week[protected] i am lodging comlaints at customer care since then but they are not paying any attention towards my complaint i am regularly calling customer care 05 times but they are not activating my digital tv every time are saying that your digital tv will be activated with in five minutes but so far till date[protected] time 800pm my complaint is not solved so far . nek pal singh customer id [protected] ph. [protected]
              dear
              I HAVE GOT INSTALLED TWO SET UP BOX BUT COUSTERMER ID WAS GIVEN COMMON FOR BOTH I WANT SEPEREAT FOR EACH BUT THERE IS NO ACTION MY ID NUMBER IS [protected] I HAVE FILL 02 RELATION FORM ALSO ONE ON RAMESH SRIVASTAVA 01 ON CP SRIVASTAVA SO IT IS REQUESTED TAKE ACTION ON ABOVE MATTER AND INTIMATE ME ACCORDINGLY.
              BEST REGD
              RC SRIVASTAVA
              my airtel digitaltv is not working since last 2 days (16.02.2010 to 17.02.2010) i am lodging comlaints at customer care since then but they are not paying any attention towards my complaint i am regularly calling customer care 05 times but they are not activating my digital tv every time are saying that your digital tv will be activated with in five minutes but so far till date 17.02.2010 time 01:00pm my complaint is not solved so far . nek pal singh customer id [protected] ph. [protected]
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                MANOJ TANEJA
                from Chennai, Tamil Nadu
                Nov 24, 2009
                Resolved
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                Resolved

                I was having cable connection at my home for 10 years and the tata sky at my office .I plan to buy DTH for my home also .From the day first it was my worst experince.

                On first day when it was installed the boy told me that our server was down it will start after some time. We were not given chance to check it. When it started what i see the picture was blur there was shadow on the peoples and we cant see the normal picture.The peoples in the program look like games elements. I call your call centre many times and register the complain with your dehradun office several times.After calling for so many times they send two persons they were in very much hurry and i think they know nothing about the troubleshooting.Why you people are appointing JHOLA CHAP peoples in ur company.Till now our problem is not solved

                You people are giving so much advertisement for your product but what is the use.I will not suggest anybody to buy This AIRTEL DTH.
                I WOULD HIGHLY RECOMMEND NOT TO GO FOR AIRTEL DTH. My intention here to right this is no one should not face such problems like this in future.

                Manoj Taneja

                Phone [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Plece improve the Sound and Picture Clarity
                Airtel use only MPEG4 (But) Not use DVB S-2 Technology
                MPEG4 and DVB S2 Technology avalible
                1.Picture Clarity 90% to 95%
                2.Sound Clarity 90%
                ADD;
                T.Sendrayan @ Srinivasan
                Cs-ID-[protected] & [protected]
                Request and Complitent;
                Airtel Digitaltv
                1. Sun Music Sound Qulity Output 85% to 90% (Digital Sterio Sound)
                2. IsaiAruvi Chennal Sound Clarity is very bad 70% t0 75% (Mono Sound and Not Digital Sound)
                But
                Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

                3. JayaMax Picture Clarity very poor and Sound Clarity 65% to 70% (Mono Sound and Not Digital Sound)
                AIRTEL NOT USE MPEG4 and DVB S2 Techonolgy
                Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

                Airtel Digitaltv
                2. Jaya Max Chennal Sound Clarity is very bad (Mono Sound)
                Digital Clarity Sound is Upto 60% to 70% (Mono Sound)
                Picture Clarity is Bad Upto 55% to 65% (Picture Clarity)
                Reson;
                All chennals picture & Sound Clarity is very Good
                Only Sound Clarity is Poor.
                * I am Everday call Costemer Care Same Complient and Probelam
                * Technical Engineer Already 4 times Visiting my Home, But This problem not solve.
                Engineer says that;
                * This probalam my Side Solve
                Reason;
                * This Probalam is only Brodcaster side, Plece wait I tell him Servise Sopert team.
                Plece Improve the Sound & Picture Clarity
                Bad Sound Clarity Chennals

                All chennals working is fine only 4 chennals probalam

                1.Iasaiaruvi Picture Clrity is Good Sound is Poor (Mono Sound)

                2.Jaya Max Picture Clrity is Poor Sound is Poor (Mono Sound)

                3.Raj Tv Picture Clrity is Good Sound is Poor (Mono Sound)

                4.Zee Kannada Picture Clrity is Good Sound is Poor (Mono Sound)

                Bad Picture Clarity Chennals
                * Jaya Max
                All The Best Airtel Digialtv
                * Plece improve sound clarity,
                * My Complient and all Costmer Request and Feedback
                Today i got Airtel DTH installed. The person who came told us that he has set every thing and we will start getting the stream after 2 hours. It needed 4 calls for the activation to take place. The picture quality is very poor. I did try changing the picture settings in the tv - did not help. I am really upset about the quality. Can i return the whole thing back and get a refund. My customer id [protected].
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                  R
                  Ravi Sitaraman
                  from Pune, Maharashtra
                  Nov 24, 2009
                  Resolved
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                  Resolved

                  I have been using a airtel mobile no [protected] for which I was paying bills regularly. In Mar 09 by mistake I have paid excess amount. During April 09 June Airtel changed my customer account number from[protected] to[protected]. In the process the excess amount was not transfered from old account number to new account number. Because of this every month my service was disconnected. I have made complaint over phone to resolve this. In addition Airtal made several calls asking for payment and I explained the problem to all the callers and every one promised to resolve this.

                  Since the issue was not solved I made a email complaint in June 09 to resolve this. Inspite of several calls and reminders the issue was not solved hence I requested Airtel to disconnect my connection and destroyed the SIM (This was also informed to Airtel).

                  Now I have a legal notice asking for mony where as the fact is Airtel has excess money from me. The acknowledgement mail from Airtel is attached for reference.

                  When I called the mobile number in the legal notice the person on the other side was using abusive language against me.

                  Request you to resolve this and protect me from further harrasment.

                  Regards
                  Ravi
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    Anirban Dey
                    from Noida, Uttar Pradesh
                    Nov 24, 2009
                    Resolved
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                    Resolved

                    My newly bought Nokia 7210 mobile set has a valid IMEI number as checked by Nokia Customer Care. Airtel, however is asking me to buy a valid IMEI number.

                    Is it a fuss to market the concept of IMEI awareness???

                    Why the Indian mobile services dont have minimum sychronization between the manufacturer and the service provider???

                    Why the Consumer is only to be harrased for no reason???

                    Is it a sin to libe in India and to buy services???

                    What our govt is doing to give the basic consumer right to people by which they can live a NORMAL life and mind their own works???

                    MANUFACTURERS SERVICE PROVIDERS ALL ARE TOO FOCUSSED IN MAKING LUCID MONEY IN THIS BRIGHT ERA OF IMPROVED COMMUNICATION. THE ABOVE MENTIONED SPECIES ARE JUST ENJOYING FOOLING AROUND CITIZENS AND MAKING BILLIONS...DONT YOU AGREE??????
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Airtel / nokia phone , model 7210 — airtel wap subscription

                    my mobile no. is [protected]
                    i want to unsubscribe airtel wap services, subscription charges of 20/- per day is charghed by you this is not fairt kindly refund my total money i.ei 90/- rupess sloa deactivate this servise as i am your valuable customer .
                    kapil batra
                    119 karanpur, dehradun(u.K) 248001
                    plz deactivate as soon as possible .

                    text based serbicves website http;//gclub.in
                    airtel wap subsription based service on airtel wap
                    thanking you,
                    yours faithfully,
                    kapil batra
                    We have a cell phone servicing center at 3, baidyapara by lane baidyabati, Hooghly, Pin: 712222. And we also have Oiginal JAF, TORNODO, UFSxHWk, ET-Box, Spiderman Box. Our customers needs to purchase VALID IMEI for unauthenticated Mobile Phones. We need to know from where we can purchase IMEI. Kind ly help us. Our Contact no:- +[protected] / ( 10:30to20:00 Hrs.)
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                      A
                      Avinash Patra
                      from Thiruvananthapuram, Kerala
                      Nov 24, 2009
                      Resolved
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                      My cell number is [protected]. While taking the connection. I was assured that it an corporate connection for my company. And 1500 mins CUG free. But from last 2 bills they are not adding my name in the CUG list and charging regular charge for the CUG numbers. I complained many times but they are not responding to it properly and they are saying they will do it. And once the bill is coming they are saying they will take care of it in the next bill.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Hello,

                      I have a complaint against Kerala airtel postpaid that I asked the plan in the application is Kerala Special 100 CUG Plan in Mobile No [protected], but they activated some another plan that they wishes. I have been contacting for customer care from 1st February 2011 and everyday the executives give me complaint ID against my complaint and not give any solution and sometimes the call reaches to amazing places...Tamil Nadu customer care...Karnataka customer care...Airtel postpaid customer care...land line customer care...etc... In short even though I made more than 30 calls to the customer care, i did not get a proper answer to my question and my call did not transfer to whome it should reach. After one month they transfer my call to a senior executive/supervisor.The nexecutive gave me the number of Nodal officer, tried many times to that number, attending the call and they heard my complaint, but they putting on hold to verify the details and not attend even after 30 minutes. But some they attend the call and told me that they will call back to me after 1 hour, 2 hour, before 06.30 PM, within 24 hours, within 48 hours, etc…. etc…..but they do not make any calls to me even after I called to them.That the 48 hours is not yet finished even after 4days
                      The result was just I lost more than 100 rupees in many times and my valuable time. So
                      Now, I have decided to turn against Airtel at any cost...as they were just playing with me transferring the calls...as they did not contact me within 48 hours as they told...as they did not my required plan offered...above all as they are CHEATING the customers like me..

                      To the viewers of this...Please do not allow for any such cheating of major companies..they are getting huge profit from such cheating...When i infromed about this to a youth club, they supported me and we decided to write acomplaint to the consumer court from maximum customers and the good news is that another telecom company has offered us full support against this offering full expense for this.

                      I would like to know what do the airtel guys say about all this.

                      Dileep C. Achari, Ernakulam
                      My cell number is [protected] (Airtel) | [protected] (Idea)
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                        S
                        Subbaiah Marella
                        from Pune, Maharashtra
                        Nov 24, 2009
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                        I am using Airtel Prepaid services.

                        Recently I have got to notice that there is an amount of Rs1.50 deducting everyday for VAS packs. I am getting 1 or 2 jokes in day for this amount I think.

                        But I never asked for this service.

                        I have tried to call customer care and after a lot of strugle, could speak with customer care exicutives for 2 times.

                        first time I explained the problem and asked their exicutive about why this service was activated eventhough I did not ask for it? The exicutive arguied that I have requested for the service. After a lot of explanation, he accepted to cancel the service and return my amount back. But They did not deactivate the service.

                        2nd time again after 2 days, I have called the customer care services, as usual, after a lot of strugle, I could speak with one gentleman from customer care.
                        I again explained the problem and requested to deactivate my the reported VAS service and return my amount deducted till date.
                        He accepted for the same and said within 2 minusted, you will get amessage for deactivation of this service..but could not get any message tilldate.

                        It happened oncepreviously also but at that time the exicutive was smart enought to help me by deactivating the service and returning my amount back.

                        My concern is that,
                        1. I never asked/requested for these type of extra services. Why the service provider doing some forcible business with their subscribers?
                        2. Now days, it is a painful process to call customer care. When we try they give recorded tone advertising all their products and without giving an option of speaking with customer care exicutive, they diconnect it. We need to try multiple time for the same.

                        I feel very frustrted, in the mornings when I see that message that My amount is deducted for that non-requested service.

                        Please kindly look into the issue and do the justice to me.

                        Thank you,
                        Regards,
                        Subbaiah Marella.
                        Today also, Itried and talked to customer care exicutive manager..and he says that he cannot refund my amount deducted and moreover saying that I myself activated tha option..
                        This is the biggest scam happening I think...

                        As an educated man, I know what is what when I get a message. I never gone for those type of extra packages...still they are stealing my money...
                        What is it happened to uneducated people? They are really commiting a big fraud in these type of packages...
                        It really needs to thoroughly enquired and funished this fruad master Airtel...


                        I did not get any mail from this forum... I want to know how this forum works? is this really a legal consumer forum?
                        TO: Airtel
                        From: Customer...

                        Please resolved the cheating problem by Airtel.. Just don't solve the problem case by case by asking contact number. This is happening with many customers and several customers even do not care to ask for such small refund. But Airtel is minting money with this cheating mechanism..

                        Great way for business...
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                          G
                          G.Raghu.
                          from Bengaluru, Karnataka
                          Nov 24, 2009
                          Resolved
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                          Resolved

                          Sir,

                          I have already sent a complaint letter last week regarding mobile number [protected] to cancel the same and adjust bill amount from my deposit Rs.300/- and Rs.600/- deposited with Digi Computers, Malleshwaram, Bangalore for another 2 numbers which has not been activated till date. I have not received any information either by post or by e-mails from airtel.Please treat this matter nost urgent.
                          This matter has been discussed with Miss.Kala ([protected]) of airtel Bannergatta Road, Bangalore last week and on 24/11/09.

                          Regards
                          G.Raghu.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I grossly fail to understand, when there are some many complaints against this particular mobile no:([protected]), why is'nt AIRTEL which is India's greatest brand not taking appropriate action against the agency using this number.

                          I have been getting calls from this number and the female staff on the other end has been harrassing me, trying to follow up for payment of a mobile number which is not mine. In spite of repeated request and with bit of harshness that i would lodge a Police complaint, they dont seem to budge. They use unparliamentarily & absusive languages.

                          The most irritating part is harassing with frantic calls.

                          Reqest AIRTEL to plz take stringent action against such agency and to avoid using agencies for such Unscrupulous activity.
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                            R
                            Rakesh Pokhariyal
                            from Delhi, Delhi
                            Nov 24, 2009
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                            TO: M/s Bharti Airtel Limited 184 Okhala Industrial Area Phase-1 New Delhi - 110020

                            I request for the Migration from Postpaid to Prepaid for my Airtel number [protected] on 26.10.2009. I have cleared billed and unbilled amount of Rs. 585.00 as advised by Airtel Relationship Centre on 04.11.2009 and submit the following documents at Airtel Relationship Centre E-23 Shop no. 5, 6, 7 & 8, Dilshad Colony, Delhi - 110095 on same day i.e. 04.11.2009.

                            1. Prepaid Enrollment form
                            2. Voter card for Address proof
                            3. ID card for Photo ID proof
                            4. 1 Passport size photo
                            5. Pan Card

                            But till date my no. not trasfer in to prepaid connection, Whether you assured me that Postpaid number will be transferred to Prepaid within 48 hours of receiving my documents.

                            On 23.11.2009 I have deposit billed and unbilled amount of Rs. 642.50 as advised by Airtel Representative on Phone.


                            I hope you will appreciate my request and do the needful at the earliest.



                            Thanking you



                            Yours truly





                            Rakesh Pokhariyal

                            P-4 A-4

                            Dilshad Garden

                            Delhi -110095

                            Mobile no. [protected]
                            Air tel customer care...
                            very very bad...
                            because i am calling 11 times help me, help me, , , , , , , , , ,
                            my number, other number...try me.
                            but not any advantages.
                            LASTLY MY CUSTOMER CARE SERVICE IS OFF.
                            ================VERY BAD=================
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                              S
                              Sanal Kumaran
                              Nov 24, 2009
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                              I had raised a request # 26345794 on 11th of Nov 2009. My request is based on a assurance of the customer care representative. The customer care rep had assured me that he was raising the request in high priority and it will definitely get resolved by 18th of Nov.Today, it is 24th of nov,09 and till now my request is not resolved. I called up customer care multiple times, they said they have sent the mail to the zonal office and are waiting for the zonal office to approve my request. I'm surprised that , I am being harassed in this way after using airtel broadband, airtell connection for the last 5 years. I got the airtel nodal manager number, whose phone is constantly engaged. Please resolve my request, otherwise , I will be forced to move my broadband connection to another provider.

                              Regards,
                              Sanal
                              July 20th. 2010.


                              To

                              Customer Care Department
                              Airtel Broad band Service
                              22/23/24 Bhikaji Cama Place
                              New Delhi –

                              Account no. 11053041, Telephone number 41771419


                              Dear Sir,

                              I have numerous times complained about the modem I am given almost 5 years back. The model number of this modem is 220bxi. Your service engineer has made several visits to my place but refuse to change the modem. Very often the data light disappear in the middle of internet surfing. Download speed at times is only 300 kbps and upload is lesser.

                              How long do I have to put up with this? I am a very senior member of Vasant Kunj Senior Citizen Association and am responsible for their computer section and connection. I have also recommended many senior members to subscribe to Airtel. The kind of service I am getting at my residence connection is deplorable. On the advice of your service engineer, I had installed a fresh lancard. I am still getting this problem. If you do not replace my modem, I shall have to look to get a new connection from MTNL who is cheaper.


                              Sincerely yours,


                              Asit Kumar Das
                              988 Sec. A, Poc. B/C, Vasant Kunj
                              New Delhi - 110070
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                                R
                                Rohidas Nerkar
                                from Delhi, Delhi
                                Nov 24, 2009
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                                I am using airtel prepaid no. since last year oct.
                                In last month on 28 oct 09 I have recharge Rs.70 for lower the STD call rate in which All std no. other than Airtel cab be call at 0.60 paise and on Airtel it charges 0.50 paise.
                                This month nov'09 I have recvd call from Airtel customer care that recharge with Rs43 for lifetime validity and on 21st nov 09 I have made recharge of same but at same time they Stop my last months facility that is Rs.70 of lower std call rates. Then on 23rd nov 09 I call customer care and ask for same .He reply me that i[censored] change plan then existing plan will be stop but I told him that u must tell me at the time of giving call for rs43 plan u were hide this thing from me and I had lost my plan.
                                so this services r made in such manner that i[censored] have to increase validity u have bare a LOSS.
                                But they should think I m increasing my validity that means I want ur services for further period that I want to remain ur customer but They do not bother about existing customers.They simply repling sorry we cant help u in this matter.This things r not good as per my view.
                                Airtel msg on 2.11.10 (AK-Airtel at 12-47 PM) to my mobile says "YOUR BEST RECHARGE IS RS.150. Recharge with Rs.150 and GET FULL TALKTIME of Rs.150."
                                Please note that on recharging Rs.150, existing balance did not change and ERecharge msg shows "Talktime Rs.0.15. MRP Rs.150. TransID[protected]."

                                On balance enquiry it shows "VOICE Rs.150.00.
                                I am compelled to say that your message is totally misleading and simply meant for cheating customers. I recharged with Rs.150 for getting full talktime to be added to the main account (existing balance) otherwise I would not have recharged.
                                I talked to customer care last night but it did not serve my purpose.

                                Please transfer Rs.150.00 to the main account balance.

                                Kali Sankar Mitra
                                Mob : [protected]
                                email : [protected]@rediffmail.com
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                                  N
                                  Navas
                                  from Chennai, Tamil Nadu
                                  Nov 23, 2009
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                                  Hi,

                                  Thanks for your wonderful service, and now I would like to cancel my airtel land line and broadband [protected] . Here are the reasons

                                  a) Airtel was unable to shift my line to the new address I have requested. When I bought the line they told me that I can able to shift the line in two or three days after I get the connectivity, But still now there are no resolution

                                  b) I am a bsnl user, when I bought the airtel they said there is an offer that you can get double the speed if you are switching from bsnl, Later on I realize that the offer is only for 6 months then after that I will be getting the 256kbps plan speed. This is totally un fair because the agency people didn't tell me the information

                                  c) I am sick and tired of calling customer care services, here is the story from last Friday (times are approximate)

                                  Nov 20th 2009, Friday @ 8:00 AM
                                  "Hello My name is Jeyanthi, How may I assist you ? "

                                  Hi I am Navas, I would like to shift my line to the new address. She verified all the details and she told me that

                                  "Oh, I am sorry sir, the system was down right now, The request will be placed in one hour, "

                                  Nov 20th 2009, Friday @ 11:00 AM

                                  "Hello My name is XXXXXX, How may I assist you ? "

                                  Hi I am Navas, I would like to shift my line to the new address, I have placed a request can you please very it?

                                  "Sorry sir, we don't have any request, would you like to give a request now ?"

                                  Yes

                                  She verified all the info and said

                                  "Sorry sir, your profile have not updated yet, Please send a mail to care.[protected]@airtel.in"

                                  Then I sent an email to the address and the email came back to me saying that

                                  "Number is incorrect, we couldn't Identify your account in the system"

                                  Nov 20th 2009, Friday @ 3:00 PM

                                  "Hello My name is Bindu, How may I assist you ? " (She is a supervisor)

                                  I explained my hole problem. She created me a ticket number (I don't remember the number) and finally said

                                  "Ok sir, I understand your problem, for some reason since you have a new account we couldn't identify your profile, so I request you to go to the near by Airtel service center and give a shifting request manually and your ticket will be resolved before saturday 5:30 PM or before we made the ticket as high priority"

                                  and then I went to the Anna Nagar center and tried for a shifting then, I got the final answer saying

                                  "It will take one month to create your profile, so please try after one month and they also said we can not help you directly, get the agency help"

                                  And when I tried the agency help, they said they will get back to me and they never showed up and the airtel high priority ticket also which was supposed to be resolved on Saturday 5:30 PM

                                  d) For some reason my modem got reset and when I tried the customer care, they couldn't even tell me my correct password is.

                                  So I am frustrated enough with my Wonderfull high speed useless Airtel connection and I request for the cancellation and refund my install cost Rs 500. If it was not happened in a week then I will sure go to my lawyer and consumer court

                                  I am very happy with BSNL service, they took care of the shifting problem in a couple of hours on Firday itself.

                                  The Agency number is [protected]

                                  Please don't call me and do not waste my time on convincing me.

                                  Thank You
                                  One unhappy customer in 10 million Customer (Probably they are all unhappy)

                                  Airtel — plan shifting

                                  I have an airtel prepaid connection under the Campus plan
                                  Mcampus community numbers @ 10p/min
                                  & other no @ 50p/min
                                  @ daily rental of 50p
                                  on
                                  WEEKEND & night 11pm-7am

                                  Now they r shifting all the campus plans to

                                  Mcampus community numbers @ 10p/min
                                  & only airtel no @ 50p/min
                                  @ daily rental of 1Rs
                                  on
                                  WEEKEND & night 11pm-7am

                                  without any consideration of customers

                                  plz help me & all other customers
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                                    A
                                    ashreepad
                                    from Ghugus, Maharashtra
                                    Nov 23, 2009
                                    Resolved
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                                    Resolved

                                    cell no. [protected]belongs to me . for last two months i am getting messages of spicy jokes and funny jokes which is not relevant to me. it disturbs me as well as it creats nusence to me.
                                    i tried to contact Airtel 121 to unsubscribe this service after great difficulty able to connect . then i hv told to unsubscribe by sending message . but it failed. and wasted my time and money.
                                    I am really getting frustrated with this type of service. also it also deducts my charges.

                                    I hope with this complaint i will get some results in my favour. If not then will have no option but to go for drastic action against airtel.


                                    Airtel Customer for last 6years.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Airtel — jokes unsubcribe

                                    airtel simcard service subcribe of jokes was does not unscribe of many times ., many times complaint about them but did not response

                                    Airtel-Mobile Service — A/c got debited twice without any type of subscription

                                    hi,

                                    my name is shalini..no.[protected]

                                    before 10 days the co. deducted 10 Rs. from my account for hello tune activation. the hight is that i did not activated any song as my hello-tune.so i called in customer care to tell them about this. the gue replied that it happened wrongly we will credit your account and he did the same within 10/15 minutes.

                                    now again after that co. deducted Rs.30 from my account as renewation charges for the hello tune i actvated.so i callled in customer care executive and had a talk with mr.ganesh on this issue.
                                    he is saying that he will not credit my account as i have activated that hello tune & cut my call.

                                    after that he blocked my number so that i m not able to contact any other customer care executive.

                                    can anybody help me in this regard?
                                    unsucribe jokes services
                                    thankyou
                                    dear sir/madam
                                    my mobile no is [protected], i have never subscribed your RINGTONE JOKES service, but daily i am receiving jokes from airtel service, for that you are debiting my mobile a/c. So i request you to please unsubscibe this service as soon as possible, and credit the amount to my mobile a/c.
                                    Regards,
                                    Krishna
                                    My AIRTEL mobile no is [protected], I am receiving CRICKET NEWS and OTHER NEWS messages daily twice or trice.

                                    I request you to please Unsubscribe all the NEWS services that which ACTIVATED with my mobile immediately.

                                    Thanks and regards
                                    Prakash s s
                                    [protected]
                                    my mobile no is [protected], i have never subscribed your caller tune and JOKES service, but daily i am receiving jokes from airtel service, for that you are debiting my mobile a/c. So i request you to please unsubscibe caller tune and jokes facility on my above mentioned number and credit the amount to my mobile a/c.
                                    Regards,

                                    nikhil
                                    Iam air tel costomer for the last 1 year. My mobile no is [protected].My air tel telephone connection is working fine.Even the broadband connection is without any problems for the last 1 year..Congrats Air tel for your service.
                                    But for the last 2 months, I am receiving jokes from airtel service which I have never subscribed .Till these days I was ignoring.Yesterday I got amessage that Rs 1 /- per day will be debitted from my account from here onwards.I tried to unsuscribe through the mobile.But it didnt work. SoI request you to please unsubscibe caller tune and jokes facility on my above mentioned number
                                    Regards,
                                    R.Sathish Kumar
                                    Hi, Im Kiran(No:[protected])
                                    I am getting airtel jokes daily. and they are simply very bad jokes, The jokes subject is always about wifes, girls and divorse. it drives me crazy. So I want to unsubscribe it. Please let me know about it.

                                    Regards,
                                    Kiranprasad
                                    My airtel number is [protected] and I am fed up with these stupid jokes which constantly poping up on my phone screen from quite a while now.. I have tried calling 121 with no result and now finally I ended up writing this complaint.. would you please unsubscribe me from this stupid HAHA service.. jokes are not even that funny either.. please let me know about the unsubscription asap..
                                    I have a sililar problem and please unsubscribe me from jokes. I did not subscribe in the first place. My number is [protected].
                                    Thanks
                                    Mohit Sanguri
                                    Airtel Prepaid Complaints - messages from 5432101
                                    Am airtel customer for two years.my mobile number is [protected].Am receiving jokes from 55381.daily my balance is getting deducted.please help me out to unsubscribe it.

                                    Airtel — jokes and service message

                                    pls stop sending unwanted jokes and service messages to my cell no ([protected])
                                    My name is Jaseem. Pls take immidiate action as earliest as possible. Am wasted my 30Rs. on this above issue.
                                    i am an airtel customer i am getting jokes from 5510 though i have not subcribed .my mobile number is [protected]

                                    AirTel — To unsubscribe JOKE 2416 service in airtel

                                    I have not subscribed to JOKE_2416 service. But they are charging Rs.1.5 per day.I was not able to unsubscribe this service as well. If not done , I will switch to some other Mobile connection vodafone.
                                    my cell phone no is-[protected]...i ve been receiving spicy message, which is not relavent and it disturbs me alot...kindly deactivate this service...
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                                      V
                                      Vivek Shukla
                                      from Anand, Gujarat
                                      Nov 23, 2009
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                                      i have recieved a sms "congratulations!your mobile no has won you $1 million USD.to claim E-mail:your full name/mobile no, to [protected]@live.com"
                                      Brother,

                                      I am guessing they are also asking your bank details also. If they are asking then i suggest you to please not to give them any details. Its fake. They are just online criminals looking to cheat innocent people. Dont fall for prey.

                                      Even if they didnt ask sdetails of your bank or such they will certainly ask later. If you want you try to do what they are saying but the moment they ask you your personal details like bank details, photocopies of documents etc stop contacting them.

                                      regards,
                                      VInay Anand
                                      name -kailash chand palasra address=post palasra via shishu ranoli distt sikar state rajasthan pin 332405 near ballgi temple mob no.[protected] home [protected] and contect [protected]
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                                        A
                                        abhinandan das kushwaha
                                        from Bhopal, Madhya Pradesh
                                        Nov 23, 2009
                                        Resolved
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                                        Resolved

                                        i am a digital tv customer my C I D [protected]
                                        JIS TIME BARIS HOTI HAI TV PER PROGRAM NAHI CHALTE HAI.............
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Airtel DTH — Airtel DTH's pathetic after sales service

                                        I bought two airtel dth, believing that Airtel will provide competitive service as they provide in telecom sector.
                                        I couldn’t be more wrong. It seems they don’t care about customers after selling their product. They’re the last ones to add new channels. Also when my STB stopped working, they took 7 days to get me a new one.
                                        They took Rs 100 as visiting charge and deducted Rs 400 from my dth account as new STB charges, and to my horror the STB they provided has stopped working too. I complained again, but they closed my ticket again. I have lost my will and energy to complain again. I am planning for Videocon D2H, they give all the channels in their bouquet at Rs 290, way cheaper than Airtel and TATA Sky. Also they’re providing the package free for 4 months.
                                        Airtel sucks, they’ll lose customers as they have started taking us for granted.

                                        Very Disgruntled Customer,
                                        Rahul Gupta
                                        [protected]
                                        Airtel Customer ID - [protected]

                                        Airtel DTH — Pathetic after sales service

                                        I would advise everyone not to go for Airtel DTH. They have got the worst after sales service. My customer ID is [protected]. I had book a connection on 1st April'11. For collection the money, these guys came within 2 hours of my request, but post the collection of money, no action has been taken. I have lost the count of the number of calls that I have made the customer care, but no respite.

                                        I had asked these guys to give me a time when they'll come for the installation. I took a leave, but no one every bothered calling on that day. I made numerious calls to their customer care but to no good effect. Finally I got the number of their supervisor. She told me that it could not be done on that day and would be done the next day. I took another leave, but till date, no one has cared to even call me, forget the installation.

                                        These guys have no respect for someone eles's time. I have already taken two vacation for getting the DTH installed but the worst part is, that it has not been installed yet.

                                        I am amazed to see such pathetic service from Airtel, where as the only reason I went for Airtel was their service.

                                        Again, think twice before getting their connection. I have already started the process to get the refund. I would rather go for some other service provider than Airtel.

                                        DTH — Pathetic after sales services

                                        Hi ,

                                        I lodged a complaint , Complaint number 8461629 on 28th May-11 and was given resolution time of 1:57 pm on 29th May-11 .

                                        - I received a message also for the same where a phone number was given . When I spoke to that guy he said my area is not under him so he will not come here to rectify the issue .



                                        - I called many times at customer care and but they were saying this will be resolved by same person whose number is mentioned in the messsage .




                                        - After that I spoke to a lady with the name Angelina who assuared me that the issue will be resolved today at any cost and I will get a call in 15 min to confirm the address , No body called me . I called customer care and got to know that nothing is going on at back end .



                                        - I called at customer care where a guy with name 'Rahul' picked up the call who put us on hold and disconnected the call after some time .



                                        - Worst of all , I received a message at 5:10 pm , That the issue has been resolved . Whereas no body has visited us and issue is NOT resolved yet . There was number in the message that I can speak to this person in case issue is not resolved . I called him and got a reply that " How many times I have to explain you that this is not my area " (Name of the person is PRADEEP - Phone number [protected]).

                                        Umesh
                                        Contact : [protected]
                                        Address: #204, RMV Appartment,
                                        Agara-560034.
                                        Landmark: Behind Hanuman statue

                                        P.S.

                                        PLEASE DONT GIVE ME THIS TYPICAL REPLY. I am already fed of such kind of meaningless replies .


                                        'This is to inform you that your concern listed on 29 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        "
                                        hi,

                                        please let others aware of it and if possible post it in Facebook or other social media sites..that way you can help others from using this crap ...

                                        i completely agree that AIRTEL service is worst in the busines, that is coz there are some irresponsible Airtel DTH officers who are not ready to take the ownership.


                                        in short don't go for AIRTEL DTH.

                                        regars,
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