Airtel Complaints & Reviews

Airtel — my 10 year old phone number allotted to someone else in just 3months

I have been using my mobile number [protected] for past 10 years plus. I recently was in gujrat for 9months. before 3moths ago my sim corroded and it's shoes no signal.
Due to covid and the sim was on my mother I'd, and it's not safe to send my mother out during corona I complained airtel care evening and they denied to give the sim without my mom presence where my mom lives in Andra Pradesh. My work location is Gujarat.

I tried to apply when I'm in home and it was already alloted to someone else before a month ago.

This number is update in all my bank accounts, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 10 years old number was allocated to some one else. After this long service i did not expect airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards,

I've visited Airtel care centre in new Bowenpally Hyderabad, they charged me 650/-rs for first recharge after MNP, now my new sim is activated but there is no recharge available, I've proof o[censored]pi transaction, location proof, the store lady said there is no bill for recharge as it is online and due to covid there is no physical copy

I have recharged my mobile number [protected] through the airtel thanks app on 7th April 2020 and received an SMS with a Transaction reference and I also have a bank statement. The bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

I am a senior citizen of more than 78 years of age & have undergone heart bye - pass surgery. Have Airtel Mobile connection [protected]. Already paid the charges up to 07.05.2021. For the last 1 month, there is no network connectivity. due to that I am not able to receive any calls & OTPs, which is causing me a great loss & inconvenience.
I have complained a number of times, but no action has been yet taken to restore the connectivity. Earlier Airtel was providing best services & any complaint was attended within hours.
I once again request you to take an urgent action to restore Network connectivity.

I recharged my phone today with 349 so amount deducted from my bank. I received message also about the recharge has been initiated to your mobile number. But when I check balance in my phone it says 0 balance and phone not recharged.

From the past 3 months I'm not able to use my data network .This my 8 complaint. But you have never take any action whenever I complaint . If you don't take any action I will change my sim .

Sub: Complaint about new Internet Broadband Connection not activated from 26th Nov, 2020 till date, service request no. [protected].
Dear Sir/Madam,
I am writing this letter to inform you that I am highly dissatisfied with the Airtel internet broadband connection service not activated even after 2 weeks of installation.
I raised a request for a new Airtel broadband connection and completed all the KYC and payment process on 26th Nov. I have paid the connection fee and also advance rental. The installation engineer visited the site on 27th Nov and completed the installation process by laying the cable and installing the router. Thereafter the engineer was not able to activate the connection citing technical problem at server end which is beyond his purview.
Thereafter, he expressed that he as well as his area manager is not getting any response from backend team even after 4/5 days of follow-up and also said that he and his team will not be able to help anymore and asked me to raise a request for same with the customer service helpdesk.
I have contacted the Customer Service Helpdesk on 1st Dec 2020 and made necessary request for restoring any technical issue and activation of my connection at the earliest. Thereafter, I have made several calls daily to the customer support but there is still no solution to it. Every time assurance is given by the customer support team that the connection will be activated within 24 hours but till today there is no response neither any follow up by anyone from Airtel team.
Magnificent advertisements for this Airtel product have been installed in and around my area as the superfast internet, and i would say there is no responsible team who can work at least to activate the connection. I am also not getting appropriate support from the sales team as well.
I am highly dissatisfied with this attitude of Airtel internet broadband connection service and many of my important works is been disturbed. I have promptly completed all formalities and I have also made timely payment of all the necessary fee.
If this is not re-solved at the earliest, I will be forced to take necessary action and might knock the doors of consumer related authorities.
May kindly do the needful at the earliest.
Sales team person details:
Rakesh Semwal: [protected]
Keshav Yadav: [protected]
Installation Engineer:
Bipin: [protected]
Regards,
Mr. S P Nainwal
5A, Vasant Vihar Enclave,
Street no, 3. Mandir Marg
Dehradun, Uttrakhand
Service request no. [protected].

Not received refund of INR 1768.00 paid online via HDFC Bank A/C [protected] Airtel Xtream Fiber connection No. [protected]; assisted by Airtel Exec Srikanthaiah on September 21, 2020.

I am an NRI working in Dubai and Visit my native in India once a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of January 2020. My SIM No is[protected] H1 128K and Mobile phone no is +91-[protected]. I was just trying to make an international call from this SIM but while using this SIM, it doesnt indicate any mobile network in Dubai. Now I am about to complete my continuous stay of 6 months outside india getting this SIM card from Airtel and hence I wish to use it and top up further to keep my SIM active.

This time also I had kept sufficient Credit balance on my SIM ( more than Rs 400/-) while leaving India in April -09 so that I could use it from Dubai just to keep it active.

I am an NRI working in Dubai and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. My SIM No is[protected] H 3 and Mobile phone no is +91-[protected]. It was explained to me by the Airtel Agent that I need to make a call of atleast Rs 200/- in 6 months to keep the SIM card active. So I was just trying to make an international call from this SIM but while using this SIM, it doesnt indicate any mobile network in Dubai. Now I am about to complete my continuous stay of 6 months outside india getting this SIM card from Airtel and hence I wish to use it and top up further to keep my SIM active.
I simply request you to look into the matter and provide a satisfactory service to NRI customers which is lacking badly with Airtel as of now. Kindly let me know the status oy my SIM card and advice accordingly how to keep Airtel SIM with me for further use in Indis without any pain.

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Correct number — [protected]
Amount — 10
Wrong number — [protected]
Transaction id —[protected]

Thanks and Regards,
Nayan.

Please provide my number [protected] airtel old costumes kisi karan was me number ko band kar diya date 06/12/2020 number waps provide pahle outgoings band kar diya fir retailer ke pass Gaye wo bole sim replace kar lo my ne sim replace 05/12/2020 kiye replace hone ke baad 2 hour me networks aaya to outgoings incoming dono band only data work kar raha tha fir costumes care me call kiye to wo bole aap airtel stor jay ho jayegaa par airtel stor yaha par nahi hi costumes care baar baar call karne par wahi baat fir mere number ka networks chal gaya is number par 199 ka recharge 49+10+20+20 ka recharge hi par is number wajh se mera daily ka nuksan hi 5000 se 6000 my ek works hu par care koi problem solved nahi kar raha hi jo networks bhi gayb kar diye please help me name sintu Kumar Yadav alt number [protected] no ki my jio number liya 06/12/2020 ko aap is number par samprk please help

I have recharged 20/- but not able to receive or make a call from [protected]

This is Prajakta Mete from Pune my airtel no is [protected], which is net speed issue's past 3-4 days, it's been hectic over now the 4G run's moreover with 2G speed as well as the it's quiet TDS job to perform as net usage is most needed as per the job.I am truly been stuck with these net issue as well the constant buffering faced.

Airtel XStream Box with refundable deposit Rs. 1500 payment.
Bought on 27 November 2020.

After one week customer support says that I need to continue for one year with Rs 461 subscription, then only that refund is applicable. This information is not provided before. I applied it through Airtel Thanks app.

By knowing this, I asked them to take the box immediately. They are not refunding the amount.

I want to port my airtel no. As i am not satisfied its internet and calling service. The issue is i am trying to send port msg to 1900, the error ' couldn't send massage' appears everytime. I tried changing massage centre no.and manual network selection all the solution given on internet.
please resolve my issue

My amount debited money didn't add beneficiary account

Recharge of Rs.199/- deducted from HDFC Net banking but not credited to my airtel no. [protected] dont on 5/12/2020

Sir
I am a retailer of Airtel..My lapu no is [protected]..but I do not get the latest facility of Digital sim swap option in my lapu no..Though the distributor assured but it is not resolved..Everyday customer returned...pls activate this facility in my lapu no as before for smooth service with Airtel.If this facility will not be avsilable I have to leave this business with airtel

My name is Santosh, On Dec 3, 2020 airtel worker are trying to installed a box which have height approx 5ft and width 3 ft. on mid of the vacant area. I have opposed that time and they said we will shift it. But when i come back from office and see they have finished the installation. Now we are facing issue due to its in mid. I have called the contractor/supervisor then he is denying to shift that box. Please shift that box in one side. This will help us. Here work is still running. So it will be easy to shift that box. Once work has done in this area then its difficult and time taken to shift that box. Please do needful. My contact no is [protected]

My CAF Number- [protected]

On November 12, 2020 I have paid amount of Rs.1768

I asked several times whether my locality has connection or not.They said yes several times. After paying no one has picked the call.I tried Customer Support they said wait some days, I told to Refund the amount.

Today 4 December 2020, Today I called customer support, they said refund issued on 23 November, I said then why I am calling you.She is saying I have got refund.But I didn't get any refund on that date.I have attached the screenshots here.I Don't know to whom they refund the money.So please kindly check and refund my money back.