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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 2674

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A
A S S kanderi
from Kodungallur, Kerala
Sep 5, 2008
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sir
I'm a cutomer of [protected] phone possesing for last many years. this August Air tel launched 1947 scheme with full talktime and 1947 days validity. when I enquired from my local dealer he told me that you will get benefit even on 19th of August. I was chared 1947 by the dealer, but my surprise I got only 1700 rupees and one years velidity. the dealer then said he can't help. Still my matter is not solved. I did not get any message about the expirey of the scheme and the local dealer too did not have any info.I live in Happy valley Mussoorie, DT Dehradun.
Please take action against the compony for this cheating. The dealers don't supply any receipt but they have their transit IDs and my number in their hard disk of the main office.
Please protect Consumer's Right.
Thanks
A S S Kanderi
CST Mussoorie
Dt Dehradun UK
248179
I am permanent costomer of airtel having mobile No [protected], [protected], [protected] &[protected] once I have subscrive MASTI before five months & now no need of MASTI & your service centre are continously renewed & Deducting it, s cost .Similarly they are deducting hallo Tune cost &if it will be renewed again we will bound for not using your SIM .Please provide us the service No where we can discusse our matter.
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    DEV SAMAR
    from Bengaluru, Karnataka
    Sep 5, 2008
    Resolved
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    Service tax being charged on selection of the number
    I have taken a airtel connection recently with a platinum number charge on the selection of a number i.e., (Rs 5000/-).I was given a waiver of Rs 2500/- and balance was paid.When I received my first month bill I found that they have charged Rs 5000/- in my account adding service tax on the same of 12.36% i.e., ( Rs618/-) and against the same a payment of Rs 2500/- which was made at the time of taking the connection was adjusted.The bill reflected that I still need to pay Rs 3428/-.But when i contacted the airtel customer care they gave me waiver of Rs 2500/- as assured but they have yet not waived the service tax part.I spoke to the floor manager Mr. Azaruddin Sherif who said that the same cannot be waived off.He told me that he can waive Rs 309/- i.e., ( 12.36% on Rs 2500/-) which was given as a waiver to me.When I took the connection I was provided with a receipt of Rs 2500/- Without any service tax.The floor manager said that he cannot connect me to the manager Mr.Srikant.I have made the payment of the due bill excluding the service tax which is not being waived off.
    Kindly oblige and do the needful...

    Thanks & Regards

    DEV SAMAR.
    Ph : [protected].
    Aug 13, 2020
    Complaint marked as Resolved 
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      K.KUMAR2010
      from Mumbai, Maharashtra
      Sep 5, 2008
      Resolved
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      On 03-09-08 at 10.30 pm my mobile showed balance amount as Rs.366.On 04-09-08 at 09.00 am it mentioned my balance amount as Rs.91 whereas no calls were made by me during said period.Since then I could succeed only once in connecting my self with Customer care executive who in response asked me to dial again after one hour.I made lot of efforts but custome care gets me disconnected in more than 100 efforts and thus no body is available for informing exact reason of deductions.These service providers are thus making money and there is none to safegaurd customer intrest in this country.
      My mobile no. is [protected] and area code is 0532 thus I reside at Allahabad (U.P. East)
      Aug 13, 2020
      Complaint marked as Resolved 
      I not only fully agreed but come across many customers of Airtel/reliance daily who are being cheated by these service providers in this way and even inspite these companies executives accept the illeagel/unauthorised intentional deductions of amount from customer balance but same is never refunded to customer.In fact all are involved in organised racket and none is intrested in safegaurding consumer intrest.All is mockery.

      Airtel — Unauthorised deduction of balance amount

      Sir,

      I am an airtel customer for the last five years with unchaged sim card no[protected]. My entire family uses only Airtel.

      On 15.10.2008, unauthorised service charges amounting to Rs.243/- had been deducted from my balance amount for alloting free SMS and animation downloads. I am not an internet user through the Airtel No given above and I have not subscribed for any such thingh. I am amazed to know how the amount can be deducted from my balance.

      Please arrange to check the details and refund the unauthorised deduction of Rs.243/- Otherwise, inspite of the good services prodided by the Airtel, I along with 15 other family memebers will be forced switch over some other mobile service provider.

      Awaiting you earliest response by retun mail and positive action for making the refund. Otherwise, good bye, once for all.

      M.R.Sankaran
      I am a subscriber of AirTel Prepaid for the last 6 months.However I have not activated AirTel Live WAP/GPRS or any other such internet facility.Still yesterday(as of November 2, 2008)I was charged for Rs.50/- for "downloading games from Airtel WAP sites".What if this continues for many days?I shall be left with no option but to change my service operator.
      Hope AirTel is listening...or it will be my final goodbye...

      d.s.enterprises — activation of sim card

      my mobile no.[protected]. i had another prepaid connection which i converted to add on to my mobile. the new no. is [protected]. all formalities were completed on 04.04.09 and i was assured that the service will start from end of the day by your customer service centre in koramangala. It is regrettable that till now the sim is not activated. on monday i went again and came to know that no action were taken by your staffs and i was again promised that activation will be done today morning. nothing has happened and i like to know for how many days i have to wait further.

      Airtel Prepaid — unauthorised deduction of amount.

      Dear Sir,

      I'am using Airtel prepaid services since 5-6 years. My Airtel No. is [protected].
      I am being charged Rs. 10 per month for Matrimonial Alerts Service code no: 5432105 & comedy Junction, code no:543212.

      I have never asked for these services & I'am being robbed of my money every month. I strongly condemn this theft.

      I request you to kindly look in the matter & stop these service with immediate effect & refund the amount that you have debited from my account without my knowledge & permission.

      Thanks & regards,
      Sandeep Sakpal.

      C/c to consumercomplaints.in

      Airtel Prepaid — Unauthorised deduction of amount from balance

      Unsolicitated services being activated by Airtel on Mobile No. [protected] and amount is deducted from the balance without permission. Airtel is looting poor and helpless cunsumers. The act is akin to theft. The custromer care has been contacted several times but no relief. The day light robbery continues. The amount decuted is yet to be credited. Further, the ring tone provided without any request is so dirty that the same has cuased a lot of embarsement in the social circle.

      Airtel — Unauthorised Amount Deduction from airtel prepaid account

      Hi think, now a days airtel is the worst service provider in india....They cheat the customer a lot in any ways.
      I just got an sms from airtel...saying that Airtel Radio has been renewed on my airtel mobile number and I have have been charged Rs 30.
      That too when i did not put any request to activate the this service.
      even when i call to 121, while transfering the call to customer care executive it says that dialed number does not exist. So I am not able to speak to customer care executive....
      And why they are giving the customer care service, there is no use of customer care service if people are not ready to listen the customer complaints....

      What to do.....i dont know...

      Goverment has to take some action against these people......
      They are cheating the people and making money.......

      Ashish Agarwal

      AirTel — unauthorised deduction of amount

      i recharged with Rs. 98 for internet connection with airtel on 7/6/10 and on 9/6/10 they agin detected Rs. 99 for some reson still unknowm . they do not listen to complaint and say that this for some video setting . as per yr request which I have not even opted and nor I am aware of any such thing.
      it is cheating, i pay to get net connection ; and they deduct anauthorised money from my balance and not ready to refund on my complaint

      Airtel - prepaid — unauthorised deduction

      My Mobile Number is [protected] in the name of Alka Vashisht.

      I would like to deactive the services of Jumaani_wap_sub subscription with immediate effect.

      I have been charged Rs.30/- per month for the last three months (i.e. from April, 2010) for this service while I never subscribed for the same. The latest charges have been deducted on 12th June, 2010. I have been trying to contact your various offices on 198, 121 and once requested through 121 for deactivation of this service in the month of April, 2010 and received the confirmation message also. However, the same has not been stopped till date. Today we contacted your Airtel local Office at D.S. Enterprises, Acharya Niketen, Mayur Vihar, Phase I, Delhi, but they showed their inability to resolve the issue rather the Head of the Office was busy in some other business discussing the samples of watches with some salesman. He refused to disclose his name.

      I would request you to deactivate the above services immediately and refund the amount charged to my mobile in the last 3 months.
      yes air tel became a fraud company now a days

      Airtel — Unauthorised deduction from Airtel Prepaid SIM

      Hi,

      I have received a message from 'AD-54321' on 31.12.2010 at 03:54 PM mentioning that i have been charged Rs.99 for downloading Hercules. But, i did not do anything.

      Today morning again i received a message from same number mentioning renewal charges Rs.20 for TadkaLive subscription.

      I dont know why you people harras us like this.

      I could not contact to customer care as i am in roaming.

      Please reverse these Rs.119 (99+20) to my Airtel Mobile Number [protected]

      Do it without any delay.
      The same problems are facing by many decent users but they never have complained on it as they dont have any idea how to proceed with these type of problems and loosing their money in this way only..

      AirTel — Unauthorised Deduction of prepaid amount

      My mobile no is [protected] and have free GPRS activated (Promotional with purchase of Nokia N-8 Handset) that is still valid.
      Since 25 Mar 2011 (till 31 Mar 2011) there have been deductions worth more than Rs 270 from my prepaid account.

      Rs 198 for Javadownloads (WWELegendsofWrestlemania and ZombieAttack) that has not been downloaded by me or has it been downloaded on my mobile (25 Mar 2011). (Customer care call reference CBDL[protected])

      Rs 3 cut for WCVideoPack subscription without my activation / request for same (SMS received for activation on 28 Mar 2011 at 2215 hrs.) Same activation and Rs 3 cut again on 29 Mar 2011 without my request. (Customer care call reference CBDCC[protected] and COLWP[protected])

      On 30 Mar 2011 received an SMS thanking me for javagame download from airtel (No details of what game and why it got downloaded) and Rs 50 got deducted.

      On 30 Mar 2011 received an SMS thanking me for downloading cricket pack from airtel (No details of what and why it got downloaded) and No details of what amount got deducted.

      On 30 Mar 2011 received an SMS Tadkalive subscription from airtel and Rs 20 deducted.


      Airtel live services are getting activated on their own and amount deducted from prepaid account. This is despite my calls to customer care three times since 25 Mar 2011. Every time there has been a promise of refund and deactivation of Airtel live services but the same thing happens the next day and some new service gets activated.

      I have sent NOPROMO and LIVEDEACT SMS to 511on request from customercare but the same is still not taken into affect.

      Airtel-Prepaid — unauthorised deduction

      My name is Ritu Rajpal with the mobile no [protected]

      i have been facing this problem since the last 8 months and above.
      there is a service called jumaani_wap_sub which is deducting Rs 30 from my balance almost every month even when i haven't applied for this service.

      i kindly request you to deactivate this service as earliest as possible and refund the money charged during this period.
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        V
        Viswanathan Ganesh
        from Mumbai, Maharashtra
        Sep 4, 2008
        Resolved
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        Respected Sir/mam

        I got a msg from airtel that recharge for 295 and get a talk time of 395, but after recharge i got only 97 rupees when i asked customer care he told me that i have to recharge it using mcheck
        which he did not mension on the msg, so i got a loss of abt 200 rs
        they have many plans to exploite people take nessarry steps thank u
        Aug 14, 2020
        Complaint marked as Resolved 
        I also had same problem with mcheck on airtel. I wanted to recharge my mobile via SBI debit card, but before it I had to submit my card no. and password also. After submitting it I got a msg regarding unavailability of this service at the moment. Through this they can get all card no. and password as well. Plz find out what is being done by airtel. Regards Anand
        Mr Azad,
        Dear Friend,
        You have not read the mchek FAQ. Itz clearly written that only master / visa credit cards are allowed and debit cards are not yet enabled.Please read all FAQs before registering with any product, and also if your query is not covered, then ask for helpdesk.Goodluck !
        Few days back i called on Airtel Cust. care to ask tht, whther thr s any offer if i recharge through mchek. the executive told me that i[censored] recharge through mchek, on 255 u will get 355 talk time, but on recharging the same i only received 228 talk time. Complitely cheated. still my coplaint not resolved
        I want to introduce Call Bosster and SmS booster in Airtel Mcheck . It is the one of Major problem in MCheck. Plz find out the solution... Very Sooonnnnnnn
        There are useless fellows in Airtel Customer Care...
        Please someone get details for Airtel Mcheck on CC..
        And find out those lazy people sleepin there with their fellows..
        Best Of Luck
        there is some major serious problem with mcheck i guess ...i inquired them why i cant use sbi debit cards ?earlire when mchek came i had done one transaction it worked ..then why not now they said sbi has cancelled contract..no plz imagine why did a great bank like sbi remove its contract...n for ur info there r many other softwares which can be used for mcommerce like ngpay, telibrahma..even u can recharge ur phones frm it..but u need to have hdfc debit or credit card ..i dnt have it so i dont use it..but have heard its popular one
        First recharge for 301 full talk time offer, then i got the same in mobile. After some days I tried recharge another offer from air tel. At that time I got a message saying you can only recharge for 199 in this month. At the next level i got Rs 5 and my plan got changed. [ This is i dont want]. Later I complaint to both air tel and mecheck both people telling non sense talk. At last I asked help desk to change my plan (previous), but still they are not ready to change also. God knows what the hell the help desk for.
        Dear Sir

        I have installed MCHECK on my mobile but i am unable to use with CORPORATION debit card but i have already registered with the MCHECK services with corporation bank but on i was giving the message please check your MCHECK debit card number
        Hey Guys,

        I recharged through mcheck my first transaction and guess what i did not get charged for it. It's good.
        Also, most of the times mcheck application throws the below error "You are only allowed to pay less than or equal to Rs 5000.00" whereas im tryiing to pay only around Rs 400. or coming as Null server down...
        sir

        i have a problem hereunder
        i used to have nokia e 50 now changed, my set to n 70, and i re started to download m chek on my new set, but it fails inspite of huge gprs usage, when i contacted cust care their ivr promps unables to connect me to cust care ex saying sms airtel @121
        iwant to recharge my airtal
        i have had the worst experience of my life using this worthless solution. it has ripped me off and also my handset. the day i downloaded the application, my phone went on a strike!!
        its unbelievable how this company (ie airtel) can patronize such solutions. i am absolutely dissapointed with it and will also take them to the consumer court.
        Dear Sir, I have Uti DebitCard. Bur Mcheck couldnot accapet my Debit card Number.
        Pls. tel why the card couldnot accepet.

        a.n. jagadeesan.
        some is using ma credit card for rechrgng..how can i find that person...frm bank i will get any types of information, , he rechrgd nearly 2000 rs frm ma accnt..frm last 5 months someone is dng..dont knw who is he..or she..
        how to find
        I had One year validity Airtel Sim Card in India. After 2 months I came to Dubai due to emergency I had to visit India after 3 months during that time I was trying to make an Outgoing Call it was not working. Then I called the customer care they are saying there is some technical issues which will be resolved in 3 working days. I visited India only for 4 days & i couldnt use my Airtel Sim card which has one year validity.

        Is it is worth to buy such a Sim Card?

        Regards

        Naveen G.
        Dear All,

        I am recharging 395/- through Mcheck continue last 5 month. but now i am recharging 395/- he giving a error"This Is Invalid amount please recharge with valid amount 100/-200/-300/-400/-etc. 395/- recharge use for mobile office activation. i have also complaint to Mcheck customer care via mail but they are responsing to me that 395/- denomation is not valid.
        well this is a smart solution to b provided by the company and even the banks which are in tie up with airtel hv sm goodwill to prove.so pls don worry, if still sm problem happens call centre is nt the only solution, there ofce is in gurgaon.catch them.
        i could not register my account. can you help me. my mobile no. is [protected].
        Dear friends

        mcheck only having contract with credit cards from hdfc, sbi, uti, and some other banks in the nation... instard of this it will not accept any other debit cards...
        I hav recharge my airtel with 401 for mobile office through mcheck and still my mo service not activited. On calling cust. Care that useless fellow told me that u cannot recharge mo throuh mcheck...and they even give cash back...and i m getting sms that my recharge is sucessful...what the **** service is this...
        i'm not able to add my debit card with mchek.
        Please tell me how can i do it. when i add it the response comes "" you have entered invalid card information. please enter valid information. And my debit card is form SBI.
        please solve my problem right now because i'm in lots of problems. Mobile no. is [protected].
        The airtel postpaid customers are not given a fair bill. I did not touch the mobile for a week or two but my mobile bill was 150 (without monthly charges for which i paid 1000rs for the whole year). I simply do not understand how these people can charge me so much.
        I am totally Dejected.
        Jmtpjd
        i did recharge through TATA DOCOMO for 50 / - it works well . but they give a transaction 5 times per month . looks funny mchek.
        mcheck is useless as useless as customer care executivve in airtel.now they are charging 50p for 3 min on calling.simply cheating people
        hiiiiiii
        i recharge my mobile account at 500 in airtel, but give error in sbi online, give me solution
        hello,

        on 29th, march, 2010, i recharged 50rs thro mcheck . but i could not able to get the confirmation. before it I had to submit my card no. and password also. After submitting it I got a msg regarding unavailability of this service at the moment.after 10 min, i recharged again for the same, but i got the msg same. afer half an hour, again i recharged, i got the transaction. but bharthi airtel deducted the money for three transactions from my credit card.i contacted with airtel customer care, they cheating me. icici customer care, they send me a proof also for the three transactions. if you are not reply for me . i will send proof to consumer court. 50 rs, we have to sacrifice. in case even 500 rs also same problem means we could not able to sacrifice. i want a solid reason . now what i want to do.

        thanks and regards,
        M.Senthilnathan.
        Dear All

        I would like to sugest one thing that Online Rechargin with their company website of mobile currency is the best way.
        Regards
        SANJAY
        [protected]
        Instead of complaining on this Forum It would be better idea to form a group through this form and forward a Petition to TRAI against AIRTEL. Also Since the Mchek facility is a financial payment system operated on Mobile, RBI should also be notified.
        People, if you want to genuinely do something, lets do It. I am a legal researcher. We could pool in the money to meet the expenses like filing fees..Lets make Airtel aware that Customers can be empowered in this country.
        Idly discussing these things on online websites and forums with other complainants and doing nothing substantial to assert your rights is so typical Indian. If we of the younger generation do not stand up and speak, take the right action We HAVE NO RIGHT TO BLAME THE SYSTEM OR CRAP ABOUT THE WAY THINGS ARE BEING DONE TO US. These things are done to us because WE ALLOW THESE PEOPLE LIKE AITEL TO DO IT TO US; WE LET THEM OF EASILY AND THEY KNOW THEY CAN CONTINUE TO DO THIS NONSENSE BECAUSE WE WILL LET THEM GET AWAY. TRAI has policies for protecting Customers' interests but they are not responsible for MAKING THE CUSTOMER USE THESE POLICIES TO PROTECT THEMSELVES.
        Sorry for the forceful words and the caps, but I am trying to make a point. Even God helps only those who help themselves!
        Regards
        raghu
        hi mcheck
        airtel is just worst no gud tariff no cheaper cal rates no cheaper full talktimes only 222, 333 and new logo of airtel is just copy of vodafone no new english callertunes just coverage is good that's y ppl r using and they have many corporate customers so they dont care for normal customers
        hi guys
        u can use Mcheck onlu with some bank like HDFC, SCB, ICICI and that to only with visa cards
        hi guys

        Airtel — MCHECK IS NOT WORKING ON MNP NUMBERS

        My number had been MNP from vodafone to airtel, but I'm not able to recharge my number from all of the on line recharge sites and not also with the mchek service provided by airtel.

        so please do the needfull if you can on urgent basis, as it is useless i[censored] are not doing any thing.
        In general, Airtel is horrible in Pune. It has severe connectivity issues which i have complained numerous times but in vain. Atleast i thought that i can use this Mcheck facility and that could be relieveing factor in having this horrible Airtel as my connection. But this Mcheck has been no use to me as such. I register for a mobile recharge and it says that my request has been processed and i dont any any message after that which means my mobile has not been recharged. And i end up in going to the shop and get it recharged. Now comes the worst part. After having this horrible experience with Airtel, i decided to use that Mobile number portability facility and port out my number to Idea. And then Airtel rejects my port out request. I am left with only one alternative. I will go to Consumer Court and teach them a lesson. I want to get compensated for all the losses i had with this connection
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          N
          Nagaraj
          from Delhi, Delhi
          Sep 4, 2008
          Resolved
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          Adress proof

          Sim no - [protected]
          I have lifetime prepaid sim..,
          this is have my friend document, i am submitted my document to convert document to my name, i am submitted document from private dealer to airtel office.
          But that is not conuerted...
          Now i am have DOCUMENT PROBLEM
          that is rejected from airtel but private dealer not returned to me... What i will do...
          Please help me...
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          tulshiram dattu mane
          from Pune, Maharashtra
          Sep 4, 2008
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          hi, i have submitted 4 times my addressproofs two time in airtel centre. stiil i am facing problem .after certain days your system ask for addressproof documents. i have total 9 cards of airtel but other cards dont have problem. only one no. facing problem.

          no is. [protected] sim no.[protected]

          what i should do? next time i will take strict actions?

          please solve the problem
          [protected]
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            Neeraj Chauhan
            from Delhi, Delhi
            Sep 4, 2008
            Resolved
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            Correction in name

            I have an airtel postpaid connection number [protected]. There is a correction in the spelling of my name. In all bills my name is written as Neeraj Choughan instead of Neeraj Chauhan. So please get it corrected at the earliest....
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            Nilay Moharana
            from Mumbai, Maharashtra
            Sep 4, 2008
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            Hi
            this is [protected] costemer

            I was a costomer of your Airtel postpaid service.Unfortunately my phone falled in to the water and totally damaged . That time i had paid total due payment to the Airtel office at Shivalik nagar branch.This matter was 1 year older than why government notice come to me again & again, Just checked out the incoming call and outgoing call record from this number you definately get the proper news. So please check and mailed us what type of paymetn you asked from me.

            Airtel Postpaid Card — Network conectivity problem

            I am holding a post paid card with National roaming, Whenever I am out from Tamil nadu I am getting the no connectivity problem more frequently in a day. No response from Airtel service provider. I do not have other choise than going for the consumer court.
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              V. Alexander
              from Bengaluru, Karnataka
              Sep 4, 2008
              Resolved
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              Resolved

              To whom so ever it may concern:
              I have been receiving calls from this number, there is no incoming call facility to this number and it is causing a lot of problems. The number is:[protected]. I Hope you treat this seriously and give me details asap.
              Thanks & regards,
              Ms.V.Alexander.
              Aug 14, 2020
              Complaint marked as Resolved 
              To whom so ever it may concern:
              I am using mobile connection for the past 7 years. Switched to Airtel connection from 2004. Today on 16th Apr 10, I received an anonymous call from this number, [protected]. After picking this number, he started speaking some idiotic things and I was asking him "whoz this". I want to know from which network does this number belong to either it is from Airtel or some other before going to Police. I Hope you treat this seriously and give me details asap.

              Thanks & regards,
              ParimalaDevi M
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                pannuyadav
                from Lucknow, Uttar Pradesh
                Sep 3, 2008
                Resolved
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                Resolved

                dear, sir plz deatils my mob .[protected] outgoing and incoming calls before ten days
                Aug 14, 2020
                Complaint marked as Resolved 
                i want the pishu buxani deitels
                hi im sabari my no is [protected] i want incoiming&outgoing details for the past 5 months pls give me the detail as soon as possiable thank you
                dear sir i want my airtel number total detail of outgoing call and incoming call with time's before one month please sir
                dear sir i want my airtel number total detail of outgoing calls and incoming calls with time's before one month please sir that mobilwe is [protected]
                plz give the details of sim.
                sir plz deatils my mob .[protected] outgoing and incoming calls before ten days
                sir please give my no diatels my nunber is [protected]
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                  shavinder bains
                  from Gurgaon, Haryana
                  Sep 2, 2008
                  Resolved
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                  Resolved

                  This is shavinder bains an old user of airtel connections and my concern is i talked with an airtel call centre female executive on 2 september 2008 at around 9 pm her name might be kushaldeep kaur actually i am not sure abt her name. i was facing problm regarding msgs despite of an apology she spoke very badly with me and later on disconected my call. To whome so ever this feed back will be concerned plzzzzzzzz tell all the customer care executives what is the thing customer service and how to talk with a gentle customer thts is...

                  thanks

                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    DEEPAK
                    from Delhi, Delhi
                    Sep 2, 2008
                    Resolved
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                    i am Deepak kumar panda.customer no([protected]).i had activated airtel gprs service on my sonyericsson w810i mobile set by rechargeing 299 easy topup.in this plan company offers unlimited acsses to internet without debiting balance from main balance.
                    my comlain is when i acsess internet from my mobile balance debited from my account !on 30th august my balance was 54.75 rupees and i acsses only internet without downloading any data from any website.after finishig internet connection my balance left 39.05 rupees.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    dear sir,
                    Im sorry to say but i m realy fed up of the pathetic services and irresponsible act done by u. my number is[protected] and u people are daily charging me rs 10 for subscription of those services which i have never rendered for.solve this problem as quickly as u can otherwise i have to take a strict action against this. Plz inquire into this problem and solve it as soon as u can
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                      S
                      Satish Kumar Chopra
                      from Jind, Haryana
                      Sep 2, 2008
                      Resolved
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                      I am a resident of Karam Singh Colony, Karnal, Haryana, India registered for an Airtel broadband connection on 20 Aug 2008 at relationship centre of Ambedkar Chowk, Karnal. But I have not received connection till now. On enquiring to relationship centre, I was told that there is a fault in the packet box of Karam Singh Colony, adjoining to Bank Colony. And there is no technical person to repair this box. I contacted to Airtel Haryana Customer Care. The Airtel Haryana Customer gave the time limit of 48 hours on 25 Aug 2008 but this time limit of 48 hours also expired and my phone was not installed.
                      I reported the matter by emailing to Airtel Nodal Officer on 30 Aug. 2008. On 2 Sept 2008, I receive call from Nodal Officer stating that they cannot provide connection since there is a fault in pillar nearby Karam Singh Colony. She stated that this pillar can neither be repaired nor be replace. What a funny?
                      I failed to understand!
                      If gradually and gradually all the Airtel Pillars become faulty and
                      Airtel is not able to get them repaired/replaced, then how Airtel will survive in the market.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      i have booked a broadband connection and now they disagree to provide me the connection
                      Hi
                      I had made a request reagrding the shifting on 17 january'09 but till today(28/01/09) the issue has not been resolved at all, every time i call they put me on long hold and are not able to give me a solution.. they always say that it has been inactive from there end ... so i would like to get the connection disconnected... as i would not be paying for the services i am not getting.. i also file a complaint at te consumer court. i ll make sure that Airtel learns to give the services and better know what are the law and order to help the consumer...

                      Airtel Broad band Number:[protected]
                      Mobile Number :- [protected].
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                        M
                        mohit mehta
                        from Delhi, Delhi
                        Sep 2, 2008
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                        i have been getting blank calls from +50977 from yesterday & the calls continued all night. The airtel customer care is not registering my complaint & is sugessting to approach the nearest police station. i'm thinking of the same but want to wait for today. if the calls continue today, i will approach the police dept. if anyone knows the correct procedure to deal with this type of call centre menace kindly b free to contact me on my email.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        AirTel — getting blank calls

                        i have gatting balnk call from [protected] this no & i have not get any details of that no from your service providers,
                        May be its your lovers call, who is just try to hear your voice? what you say?
                        i have been getting blank calls from [protected] from yesterday & the calls continued all night. The airtel customer care is not registering my complaint & is sugessting to approach the nearest police station. i'm thinking of the same but want to wait for today. if the calls continue today, i will approach the police dept. if anyone knows the correct procedure to deal with this type of call centre menace kindly b free to contact me on my email
                        have been receiving blank call, vulgur msgz..from these numbers ([protected] & [protected]) consistently. Want to lodge complaint against them and request for strict action to be taken.
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                          P
                          Pawan Kumar Chauhan
                          from Delhi, Delhi
                          Sep 2, 2008
                          Resolved
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                          Dear sir,
                          I am an airtel prepaid customer for NCR Region. My mobile no. is [protected]. In month of July I got a SMS which for three times that on special recharge of Rs 196/- I will get a taktime of Rs 10, 1 month validity upfront and after that lifetime validity. I have made a recharge in july month end. I got a taktime of Rs 10 and 1 month validity but after completed one month I havn't got any lifetime validity. Moreover, I have to pay Rs 4 per day to extend my validity. I am talking Airtel cce on regular basis.But I'm not getting any satisfactory response from theirside.Please support and guide me in the relevent situation.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Airtel — Validity of Prepaid number not given

                          i am himanshu singh a resident of Mumbai
                          i have a airtel prepaid number [protected]

                          on 21st october my validity had expired and i got my mobile recharged with a Rs.200/- validity in the morning around 8:30 AM. I got the amount as well as validity credited immediately

                          Around 1:23 PM i received a SMS from Airtel telling that i can get a extended validity of 180 days and credit of Rs.200 if i get a recharge of Rs.499

                          i got my number recharged again at 11:30 PM in night for Rs.499. The amount of Rs.200 was immediately credited but the validity was still showing as 1 month

                          i called up customer care (CUSTOMER TORTURE) on 121 and informed him the same
                          a) on that day i was given a reply that it will take 48 hours to show the validity
                          b) i called after 48 hours then one person told it will take 70 hours
                          c) i called up after 70 hours they guy told me that he is taking down my complain. Later on i found ut he never took down a complain when an another executive inofrmed me 2 days later that no complain is there in my account
                          d) one new executive told me that this one month validity remains there for one month and after 1 month i will get validity of 5 months automatic
                          e) i again called up a day later finally my complain number was noted down
                          f)on 29th october 2007 a person from resolve department of airtel called me and assured me that i will get the validity after 24 hours. abd he asked me to call on 121 and tell them that resolve department had called up
                          i did the same but the madam who picked the phone was very uninterested and told me that if the resolve department had called up it will b done
                          g) again on 30th october i called up after 36 hours and the new executive told me it will not be credited
                          h) i went to airetl relatinship centre in mulund on 31.10.2007 and there the lady executive told me that since i had already rechrged in morning i will not get validity of 180 days

                          i told her i got sms from airtel at 1:23 PM in afternoon and that is well after 5 hours i had rechrged so airtel should had send me SMS

                          can anyone help me put
                          can i drag airtel and mr mittal to consumer court to redress my complain
                          hi am ajay from Bangalore how r u? Friends
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                            V
                            vinod kumar
                            from Port Blair, Andaman and Nicobar Islands
                            Sep 2, 2008
                            Resolved
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                            Resolved

                            To,
                            Dear sir
                            I have not activate the weekly missed call alert but company activated the missed call alert and charge Rs. 5/week.
                            and also apdated in every week. i have try to contact airtel customer care but they are not responding. i have also send sms in 121. so please tell why missed call alert has been activated.
                            and deactivate.

                            Regards

                            vinod kumar
                            m - [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Airtel — Missed call alert without approval

                            I was activated missed call alerts without my permission and when i contacted the customer care they are adamant saying it can be activated only from my side and they cannot even lodge a complaint. And height is when i spoke to the supervisor he gave me a wrong mail-id for lodging a complaint. Any how after my follow-up mails to nodal officer and 121 they spoke to me and said they are sorry for whatever has happened and said will revert it back.
                            My piece of advice to all is "don't take things lightly".
                            very poor service and thief compony
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                              D
                              durgesh kumar jain
                              from Gwalior, Madhya Pradesh
                              Sep 1, 2008
                              Resolved
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                              Resolved

                              my sir name is singh not jain
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              pc
                              n o

                              Airtel Pc Secure — VIRUS DEFINITIONS ARE VERY OLD

                              pc secure is not getting updated and 'check now' option is disabled...

                              message shows...

                              " VIRUS DEFINITIONS ARE VERY OLD"
                              Airtel PC secure comes with a warning symbol, saying "Your virus definitions are 30 days old." what needs to be done in this case?? please let me know
                              i want my pc secure to be deactivated immediately though i called to customer care there is no correct response from them
                              my airtel virus definations r 15 days older what should i do.how should i update my virus definations
                              dear sir
                              i want 2 deactivate my p c secure antivirus
                              dear sir
                              i want 2 deactivate my airtel pc secure
                              kindly greant my request.
                              pl deactivate my pc secure s Iam away from India my broad band account number is 14827031.ihv give a requisition for discontinuation of b band an pc secure.till date Ihave not recieved any communication
                              seshikala(mobile number[protected] deactivted with effect from 16/8/2010 as I amaway from India)
                              decactivate my airtel pc secure callimmediately.. your customer care is not responsing properly..
                              i was buy a licence key for airtel pc secure, i am installing the product message comes like this "No internet connection found" but i have internet working in my system.why the above message comes.please provide information for that problem.
                              i dnt want airtel pc sequre
                              dear sir
                              i want 2 deactivate my p c secure antivirus
                              Because I've already a antivirus of other company in my computer. Secondly because of airtel p c secure antivirus I'm not able to open lot's of web sides.

                              Thanks
                              Rajesh Juneja
                              [protected]
                              [protected]

                              Airtel — deactivate pc secure

                              dear airtel company,

                              by mistake pc secure service has been activated in our laptop n many charges are coming so kindly deactivate it

                              nirpal singh
                              [protected]

                              this is my airtel no. kindly do it fast
                              Airtel Customer care

                              By Mistake pc secure service activated our telephone No. [protected].

                              Please deactivate the same.

                              Thanks

                              Mrs. Jose
                              [protected]
                              Airtel Customer care

                              By Mistake pc secure service activated our telephone No. [protected].

                              Please deactivate the same.

                              Thanks

                              Mrs. Jose
                              [protected]
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                                S
                                Senthil
                                Sep 1, 2008
                                Resolved
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                                Resolved

                                Hello, I had recharged my Airtel prepaid for 101 using MCheck Facility but I got only 5 Rs talk time. I contacted customer support then I came to know that 101 is 999 days validity recharge and i will get incoming calls for these may days. I already had my validity till 12 Aug 2010 so the 101 recharge was not required for me. I would like to get my money back. What should I do. Can I register complain and go to Consumer court. Any help is appreciated. Thanks.

                                Best regards,
                                Senthil
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                The same thing happened with me and airtel does not seem to refund. I have now switched to a different service provider. Airtel was good otherwise but I hate it when I am cheated and so I do not intend to use airtel ever again.
                                i did tat too..juz tat i got 1000 A2A night talk time...valid fr 1 month.. and Rs.10 "monthly balance"(watever that is..! ) *sigh*

                                said they dont hav any options to transfer or refund as of nw..
                                hello my name is NIRMAL SRAN from punjab airtel maobile company
                                is very costly but airtel network is very good so i complait it
                                this compny why not talktime trasfare scheem
                                ਹੋਰ ਕੀ ਹਾਲ ਨੇ ਜੀ ਤੁਹਾਡੇ ਬੜਾ ਲੁੱਟ ਰਹੇ ਹੋ ਸਾਨੂ ਤਾ
                                ਮੇਰਾ ਨਬਰ ੯੮੭੨੮੪੭੧੩੧ ਇਕ ਡੈਮੋ ਸ਼ੀ ਮੈ ਪੂਰੇ ੪ ਸਾਲ ਕਮ ਕੀਤਾ ਪਰ ਹੁਨ੍ਣ ਮੇਰਾ
                                ਕਾਲ ਰੇਟ ਵੀ ਵਧਾ ਤਾ ਚਗੀ ਗੱਲ ਨੀ ਸੋਡੀ ਮੈ ਤਾ ੧੦ ਦਿਨ ਹੋਰ ਦੇਖੂਗਾ ਜੇ ਕਾਲ ਰੇਟ ਡੈਮੋ ਨਾ ਕੀਤਾ ਤਾ ਸਿਮ ਤੋੜ ਕੇ ਸੁੱਟ ਦੂਗਾ
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                                  A
                                  ahire yashwant
                                  from Delhi, Delhi
                                  Aug 31, 2008
                                  Resolved
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                                  Resolved

                                  I call to customer care for my technical problem of internet on 1414. but after 4 days I cant connect. When I call to customer care on 14149, then answer me that try after 24 hrs. hw is possible, when company deduct 15 Rs. Per day and service is not getting properly. I cant satisfied for company service. Its company policy to solve any problem about company related, some customer care office answer me that company refund ur payment, is it possible, if yes then refund me my 4 day deducted payment Rs. 60/- and if not get properly service then close this compnay.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  please furnish the bill of sept08 (duration 2/9/8 to 1/10/8). The bill of rs 370 is paid in Oct08.
                                  phone no :-[protected] & [protected]
                                  Dear Sir,

                                  My name is Ankush Dongre Mb No. [protected]. This to inform you that my mobile converseation is been under tap or may get cross connected every time. May I know under which condition my converseation has been taped why some one want to listion my converceation. Kindly stop this immedietly of other wise I have to take some servious Action accordengly.

                                  Thank you

                                  regards
                                  Ankush Dongre
                                  dear sir,

                                  my post paid no is [protected] .my telephone bill is updating very fast whenever i am not talking such time. i want to know the call rate.

                                  when i connect with custmoercare this says pls chek telephone passworld
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                                    M
                                    mohd ishtiyaque
                                    from Pune, Maharashtra
                                    Aug 31, 2008
                                    Resolved
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                                    Resolved

                                    In addition to your concern over voice repeating on your Airtel number, we request you to resend the complaint in detail to initiate further action in this regard.



                                    1. Address: sanajy Nagar Room NO 2 opp new bus Depo baiganwadi Govandi Mumbai 43

                                    2. Landmark: Opp Shivaji Nagar New Bus Depo

                                    3. Duration of problem:1 to 2 Months

                                    4. Type of handset:2626, 6600

                                    5. Number of signals [0 to 4]:1

                                    6. Voice quality [Average, Good, Poor]: Poor

                                    7. Wall type [Brick, Concrete]: Brick

                                    8. Area [Basement, Indoor, Outdoor] : Outdoor

                                    9. Alternate contact number: [protected]

                                    I am not access the GPRS on my computer i am trying to Customer care number is saying Please send your queriy 130 cur what is this, this your service so bad please resovled other vice i am going to consumer court every time problem.



                                    For further assistance or clarifications, mail us at [protected]@airtelindia.com or send your Query/Request/Complaint to 121 (Toll free).



                                    We assure you the best of our services at all times.



                                    Warm Regards,



                                    Praveen K

                                    Customer Care Executive

                                    Bharti Airtel Customer Care



                                    Original Message ----


                                    Respected Sir,
                                    My name is mohd azad i am stay mumbai at Govandi my number is [protected]
                                    last two our three days my a/c dedcting atuomactlly the balance every day
                                    and also i am trying the customer care number its showing Please send your
                                    query 130 the curcter 121 i am sending my query 121 but no reponse and i am
                                    trying to other number the number [protected] i am call yesterday at 11:02
                                    Pm one of custmer exe not speak in proprly its more problem i am write to
                                    manager please provide me the airtel Manager Email Id our number and also
                                    most importent every one call me its showing airtel number you trying to
                                    not rechber every time and also every person should me i am not hear to
                                    other person voice i am hear to my voice repid and i am change my handset
                                    but same problem please resolve the problem our give me the manager s
                                    number our email id
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I have registered for NDNC ( National Do Not Call service/Do Not Disturb service ) on 20/09/2007 vide ref. no. S[protected]. I am started geeting promotional SMS since January'09 suddenly. So I made a complaint every time receive such SMS with Customer Care & every time I was told by executive 'We are sorry fo the same & you will get a call from our technical dept in next 48 hrs about the explanation", Even till date (20/03/09) I am receiveing such promotional SMS's

                                    Airtel excutives ... Do you have any solution ??

                                    You can reach me on [protected].

                                    Thanks & Regards,

                                    Nitin
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