Apollo Pharmacy Complaints &amp; Reviews

Website: www.apollopharmacy.in

I am a regular buyer of medicines from apollo i my sector. about a week back i wanted my bp medicine i had called them to deliver it at my place. after almost aa hour i called them asking for it they said we could not find d address and both mobiles no they could not get through . which is all rubbish just to avoid they made such excuses they know my residence moreover i repeated 2 both the add and nos. when i had gone there they were behaving...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am regular customer n i get corporate discount. today i visited again and was buying medicines and as usual i gave my contact number. he didnot take. i told i dont remember my emp id so once u put the phone number u will get all information required. still he told u have to provide. from past how many months i m buying medicine from the same shop n didnot misbehave with me in this way. they didnot give my medicine. same i buy from other...

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I purchased two strips of nicardia retard 20mg. Tablets in apollo shop no.2, ground floor, sm royal ap adj. Reliance fresh, chandanagar, lingampally, rr dt., hyderabad, telangana bill no drg0002738 apollo advantage 00102 on 22/3/2017 and submitted my advantage card no.[protected] to redeem accumulated points in my card resumption was done promptly and the bill has been given to me. I forgot to take back my card and left the shop. Within few minutes i remembered that the card was not taken back from the sales man returned back to the shop. My card was not found after thorough search by the sales man in the shop. I came home desperately.
Now i am worried that the lost card may be misused by somebody causing damage to me as well as the apollo company. I request you to cancell the above card and issue me a new advantage card in place of the old card.

May 10, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

Apollo Pharmacy Customer Care's response We regret the inconvenience caused. We have noted your concern. Kindly share your details(Mobile Number) for us to get in touch.

Mar 29, 2017

Updated by suryanarayana288 my mobile number is [protected]

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Address: Bangalore, Karnataka, 560024

Apollo Pharmacy â€” Glucometer strips not available in Apollo medical store, while buying Glucometer Apollo Pharmacy has recommend to bye this product. But now answer is no stock... Apollo should supply strips or should refund the amount for
Apollo Glucometer device.

If I did not get any response then I am planning to go consumer Court..

My email address: mnr.[protected]@gmail.com

Apr 21, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Apollo Pharmacy Customer Care's response We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.

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R

Rahii.rr

from Bengaluru, Karnataka

Mar 26, 2017

We are also facing the same issue... We have this machine but no strips available.

Apollo Pharmacy Customer Care's response, Apr 24, 2019

Verified Support

Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

K

kaka sunil

from Bathinda, Punjab

Mar 28, 2017

Sir it requested

Apollo Pharmacy Customer Care's response, Apr 24, 2019

Verified Support

Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

A

Avinaash Gudidevini

from Hubli, Karnataka

Jul 4, 2017

Dear customer care team,

This is to inform you that it has been quite a task for me to get the appolo glucometer strips for the past 3 months.
Repeated follow up's with pharmacy stores is of no use as well.
I request the concerned department to provide these strips at the earliest for continual relationship.
My contact details are as follows:
G. Avinash, 5-5-1195/p-10, Ganesh Nagar Colony opp Panama godowns, vanasthalipuram, Hyderabad, TELANGANA.
mail id:[protected]@gmail.com
Mobile:[protected]

Apollo Pharmacy Customer Care's response, Jul 4, 2017

Verified Support

We are sorry for the inconvenience caused to you. We have made a note of the details. Our official will get in touch with you

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Address: Ghaziabad, Uttar Pradesh, 201014

Apollo pharmacy exotica elegance ahinsa khand 2 indirapuram...I bought weighing machine worth 1350 from apollo pharmacy and it broke down literally in pieces after few days. It did not fall from anywhere, i did not even use it much. It broke into pieces all by itself. And now they are denying it..saying i am lying about it...if apollo pharmacy does noy do anything about it..i am gonna go to consumer forum...

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Address: Bangalore, Karnataka, 560098

Website: www.Apollo pharmacy. com

Dear sir/madam..I went to your Apollo pharmacy in R.R.nagar branch, near kuvempu circle, beml 5th stage, Rajarajeshwari Nagar, Bangalore-98.
Your executive Mr.Vijay misbehaviour with my wife. my wife has requested to do bill emergency due some urgent work..but your person Mr.vijay gave replay with very hardly. She replayed next will not come to your pharmacy..Mr.Vijay replayed it is your wish, there is no force to come and you can go to other shop. And he said If you want give complaint please go ahead soon.
Is it the right way to behaviour with customer?
We are the regular customer to your pharmacy. It is very shame to us..Please take the action to Mr.Vijay about this type of behaviour.
He didn't give his id. He said that his name only. He is looking like little bit fact personality.

Apr 15, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Apollo Pharmacy Customer Care's response We would like to understand your concern better. Please share your contact details for us to get in touch with you.

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Address: 600073

I had visit Apollo pharmacy Ganesh nagar branch on last Friday to buy tablet called caftum250. i just need tablet for 3 days but they force me to buy complete tablet strip. They told that they don't ready to cut the strip, so force me to buy for 4 days which is two strip of tablet.
Is that any completion?

Why they are not ready to cut the strip, same duration of tablet I can get from other local medical shop.

Apr 29, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Apollo Pharmacy Customer Care's response We would like to understand your concern better. Please share your contact details for us to get in touch with you.

Verified Support

Mar 22, 2017

Apollo Pharmacy Customer Care's response Dear Swati, Matter highlighted by you is of great concern to us. We will arrange the strips at your nearest location, Please share your contact details for us to look into it.

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S

swati_abhash

from Bengaluru, Karnataka

Mar 21, 2017

I am 72 years old and is diabetics. Bought Apollo diabetics monitoring system but now strips not available. I cannot buy another sugar monitoring machine. I am in a fix. It's Apollo's responsibility to make sure strips are available. This is cheating condumers. How can you help?
Thanks
Swati

Apollo Pharmacy Customer Care's response, Apr 1, 2017

Verified Support

We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.

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Address: 560064

Team @ Apollo Pharmacy, 4th Phase Attur layout Yelahanka New town are unable to arrange medicines prescribed by doctor even if intimated well in 1 week time advance. They never have complete list of medicine and are always ready with SUBSTITUES. Since last 10 months, its happening regularly and its very time consuming to purchase medicine from this store.

Their response to life saving drugs are also not to the standard.

Apr 6, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Apollo Pharmacy Customer Care's response Dear Mr.sisirnaba, We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.

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When i was checking the pen its broken already. So i complaint a pharmacy. Now they ask me a bull. Why cant they can take my bill through my mobile number?

.

... Dear sir

I am samzul from trichy. Am a well customer of appolo pharmacy. I am a type 1 diabetic patient. Monthly i purchased more than 2 k. Last time humalog mix pen is broken inside. So i ask them to replace. Last 3 days i visited regarding this. Finally now they ask me a invoice copy. Then i replied really am sorry sir may be i left in some place. But u can take my invoice on the system through my mobile number. But they are not answer properly also they are not change my pen. So i am very upset with appolo service. Kindly do me a favour.

Name : samzul
Place : trichy
Mobile : [protected]
Location: chathram bus stand (Periya samy tower appolo phaacy)

Apollo Pharmacy customer support has been notified about the posted complaint.

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Address: Viluppuram, Tamil Nadu, 606207

I have purchased Apollo glucometer to monitor blood glucose 3 months back.

At present we are not getting glucose strips any where in Tamil Nadu, though I am searching almost all apollo pharmacies across tamil nadu.

Please arrange to refund my glucose meter money or arrange to change glucometer brand because I couldnt get apollo glucose strips for the last one month.

Thanks & Regards
Saravanakumar T
[protected]

Apollo Pharmacy customer support has been notified about the posted complaint.

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Rajesh Kumar Jhunjhunwala

from Kolkata, West Bengal

May 16, 2017

+1

Same postion here Also strips not available in kolkata also. This is a fraud if the strips is not meke available money shouls be refunded or we should get the modified machine.

Rajesh kr Jhunjhunwala
[protected]

V

Veera Hanumantharao

from Gulbarga, Karnataka

Sep 21, 2017

Apollo Pharmacy — Glucometer strips

I have purchased Apollo glucometer to monitor blood glucose 12months back.

At present we are not getting glucose strips any where in andhrapradesh and telangana, though I am searching almost all apollo pharmacies across hyderbad.

Please arrange to refund my glucose meter money or arrange to change glucometer brand because I couldnt get apollo glucose strips for the last one month.

Thanks & Regards
p v hanumantharao
[protected]

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Address: Salem, Tamil Nadu, 636005

I purchased Tab.Trajenta Duo 2.5mg/500mg from Apollo Pharmacy, Mullai Nagar Salem. The pharmacy vide bill no.CRG0002627 DT.20.02.2017 mentioned the batch no. of the tablet as 16121 with expiry date as May-20, whereas the batch no. tablet strip was 602836 with expiry date as 09/2017. Further, these tablets are to be sold only against doctor's prescription, which the pharmacy that failed to adhere....

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Address: 632513

Website: www.consumercomplaints.in/new_complaint

Sir
28.02.2017 i go to appllo pharmacy in walajapet 632513 vellore district india to purchase whisper in the cost of Rs.330/- that time the shop man Thiru.Saravanan to swipe my SBI Credit Card i.e 2 time swipe my credit card Rs.330/- 10.09 pm and Rs.330/ 10.11pm 28.02.2017 that time i received message from Transaction of Rs.330/- APPLLO PHARMACY ON 28 FEB 17
then i go to my home
next day i go to same shop i ask thiru....

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Address: Chennai, Tamil Nadu, 600125

Website: Apollo pharmacy

Few days before I have called up the Apollo pharmacy in bai kadai for 2 tablets namely feronia and shelcal which I need to take regularly due to my pregnancy once o[censored]r staff took the order and promise me to deliver the tablets the next day but failed to do so...has I am severing from fever I unable to go the pharmacy this is, not the first time this has happened to me they will take order but never delivery the tablets...very poor customer service by the staff... Rafia Sultana. [protected]

Mar 30, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Apollo Pharmacy Customer Care's response We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.

Verified Support

Feb 27, 2017

Apollo Pharmacy Customer Care's response Thank you for sharing your contact details. One of our official will connect with you shortly and assist you.

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Address: 530003

Website: Apollo pharmacy

I just have taken thyroxine sodium bottle...but they did not give which I asked ...then I went again to change the tablets...they are telling tht we can't change ...even their way of telling is worstly... I just break the bottle and purchased one more which I need...finally I'm just asking u ...why do u take like tht uneducated pple who are doesn't know the behave with the customers..

Apollo Pharmacy customer support has been notified about the posted complaint.

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M

Majeeth92

from Coimbatore, Tamil Nadu

Mar 1, 2017

I have went for purchase medicine at your phramchy 24.02.2017 at 11.05pm, but your staff talks irregular and not responding properly to customers at emergencyg suitvation. This irregular speech to customers in dharapuram big bazaar Street, tiruppur dist

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Address: 712258

Please provide us proper contact details like phone number, email address of your pharmacy department so that we can send you doctor's prescription copy to procure medicine from you. also mention way of payment method. i have tried to contact with you in different way. most of all time apollo hospital transfer the call to pharmacy department and the members of this department received the call and asked me to wait for a moment but i have...

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Address: Chennai, Tamil Nadu, 600037

Sir' i am residing at velammal school road and working in ongc ltd, mumbai. I am regularly purchasing medicine around 10000 rupees every month. Ten days before i purchased one touch ultra strips. I took machine from home and shown to shop keeper mr pugazhendhi.in spite of that he gave me one touch select. After one day i asked him for replacement but he denied it and didn't accept his mistake.
He started to misbehave in front of many...

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Address: 630108

Usually i am buying medicine worth of rs 5000 every month from your puduvayal br (630108 karaikudi sakottai block ) and pay through card payment . and they were accepting the same
.
today they are not ready to accept card payment and ready to forgo monthly purchase of medicine from them for rs 5000 every month
.
please educate them and arrange to do the needful
yours
s.meenakshisundaram 19 b EM street Puduvayal 630108 - cell no [protected] .. e mail [protected]@yahoo.co.in

Mar 25, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Feb 20, 2017

Updated by smsram a phone call from appolo
.
they are advocating to buy through sbi card and have a discount
.
i have told them up to last month you were accepting icici bank card visa/ master card .. all of a sudden this month you are advocating to go for sbi card ...even the pharmacy is not asking which bank card you are having / they just refuse to accept any card
the person who made a phone call from appolo grievance cell is not ready to identify him ..but shutdown the phone without any courtesy ...okay i want to know why they are not accepting visa / master card ?

Verified Support

Feb 21, 2017

Apollo Pharmacy Customer Care's response Thanks for writing to us.We forwarded your message to our support Team, they will connect with you shortly and and update you.

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angucool

from Karur, Tamil Nadu

Feb 21, 2017

Sir,

Why because they asking for SBI card, they may have their bank account in SBI and if you use any other bank debit / credit card means they have to pay additional service tax to bank. That service tax is excluding your purchase amount. Thats why they act like that. Also i[censored] use SBI card in their Pharmacy to buy some goods means they can avail some discount / benefit from their bank as a reward. This may be the reason behind this..

Thanks

ANGURAJ .K

K

Krishna prasad k v

from Gurgaon, Haryana

Feb 27, 2017

I wanted to return medicine at Sainikpuri branch but they refused to take. When enquired about complaint register, they don't have one. No phone numbers were shared to me. How come persons working doesnt know about complaint management? Need a call back on my no. [protected]

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Address: 500084

I wanted to return medicine at Sainikpuri branch but they refused to take. When enquired about complaint register, they don't have one. No phone numbers were shared to me. How come persons working doesnt know about complaint management? Thanks for the standard reply.. My complaint is very clear and is understandable.. Why the medicine was not taken back and why i was denied contact numbers for complaining my grievance.. Need positive revert

Apr 22, 2017

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Apollo Pharmacy Customer Care's response Matter highlighted by you is of great concern to us. Request you to share your contact details for us to look into it.

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