Apollo Pharmacy Complaints & Reviews

Please be informed that i have just bleed one baby before 25 days ago. My wife has purchased all the medicines from your shop, i. E near colonymore, barasat. Last week when she has visited your shop and ask some medicine, then shopkeeper can't give all the medicine to her. Because that medicine was not with his stock. Then my wife give order and asked him to deliver those medicine to my home. My home is near 1.5 km from your shop.

But your shop keeper wants not to deliver the medicine in my house and this is not happen first time, they are doing same things before also.

We are not accepting this type of behavior from like your company.

So i am requesting you please take action from your end, so that they will not do same in future.

Regards,

Anirban das

Sir,
Apollo pharmacy c schem, jaipur
M reguler custmer hu apollo ka
C schem me medicin lene gaya tb
Store manager ko bilkul bhi pata ni h ki how can treat with custmer..
M vry disapoint via this miss behave
He use abouse in out side of shop

Tack some action against with him
Otherwise me apollo me hane se pehle 10 baar sochuga
Hope ki aap is problm ko solve kroge

I went to today one of recently opened store in veterinary colony, ring road. At 10.40pm there are 4persons 3 not in uniform are not aware of medicine i was asking about they even over charged me wen i asking about pricing i was shocked to see these people are consuming liquor in store. There are families coming in, its a peak of irresponsibility and damaging name of apollo chain.
Name. Sai a account holder
Contact no. [protected]

1. I purchase blood glucose monitoring system from apollo pharmacy a years ago model no is ra1002 in tenkasi branch, tirunelvelli district, tamilnadu, india
2. The machine have 3 years warranty but testing strips not available in their own branches even where i buy?
3. I buy through the apollo healing card my card number is [protected]
4. Whats the way of solution to this problem they must replace the products which one they have a available strips
As a physiotherapist i refer some patients too they all are questioning me
Kindly do the needfull
Thank you
My contact details[protected], [protected]@gmail.com

Sir your branch in east main road thirumangalam anna nagar west extension. I am a resident in nearby rohini flats 234/3.

Always they are not having exact change they are asking for change for 50 rs. 10 rs. If we are not having exact change they are telling no.

Because of brand name your monopoly is working by taking over small shops. If the same is owned by some x or y they will not loose business for change.
Narayanasami. [protected]

Please see that i had telephonically ordered syrup septilin and syrup azithral 200 mg from apollo pharmacy shop in sector 25, noida, uttar pradesh. But instead of syrup septilin, i received tablet septilin. The delivery boy didn't take it back at that time and told us to call at the pharmacy for return afterwards. I had made six calls for return and for delivery of syrup instead of tablets but in vain. The personnel in the shop kept on assuring me for quick return which was never done by them. I am very disappointed by unprofessional behaviour of your staff.

Sir,
There is a medical store named APOLLO PHARMACY( DL 1426/AP/TPT/2008), PADMAVATHI PURAM, TIRUCHANOOR ROAD, TIRUPATI. In that particular store, the medicines are sold without showing expiry dates when we asked them, they are showing another sheet and giving medicines from other sheet which doesn't shows the expiry dates. When I asked them, they warned to me you can go and give the compliant any where and who are inspecting the our medical stores they are corrupted persons and we will take care of them. This is the response received from this shop.. As a responsible citizen, I kindly request you to inspect the medicines in that particular store.
Yours truly,

Today 12 september 2017 went to apollo pharmacy at kolkata joramondir, where baught some medicine. But the time of left from that medicine i forgot to take those product. After reaching i saw only bill was with me. So tried to call them by using their number which they provided in their bill. But those number was not activeted. I thought may be another some number will be there which can solve my problem by talking with them. So i search in google and got another number. There is the same story... After some time i go back to that pharmacy and asked them. Three pharmasist are there who just ignour my words.
Now its solved. But is this a way they give service to us?

I have been trying for the last one year to purchase blood glucose monitor test strips but could not. When i visit apollo pharmacy their reply is company stopped supplying it. My question is what todo with the old working bgm mac;hine.. Does apollo is taking back them provide a new machine.. We need to file a case against apollo for not providing and replacing glucose meeters and test strips.

Please understand my concern from customer point of view but not product selling and profit making point of view.

With reference to product-"lip care strawberry" purchased from apollo pharmacy's outlet located at shop no. 545/1-b, (60' road), vishwas nagar, shahdara, delhi-110032 on 09/09/2017, purchased product was opened for use immediately, however, it was found broken. Therefore, instantly request was made to replace the same, however, concerned sales person refused to exchange on ground that seal was broken and also entertained us ill mannerly.

Please note that product can't be refused to replace merely because seal was broken as quality of sealed product can't be checked.

Considering the faith customer have in apollo pharmacy, such kind of service and treatment was not expected.

Accordingly, would request you to please either exchange our product or return our amount.

Copy of compliant letter submitted at concerned center duly signed by the concerned sales person is attached herewith for your reference. Please expedite the request.

This is regarding the abusing behavior of executive/seller of apollo pharmacy - syedali chabutura branch. I am a regular customer to apollo pharmacy & today also i went to purchase medicines. But at the time of billing, executive has given incomplete bill initially & denied stating printer not working. Later on i demanded for bill, for that he used very abused language which he is not a supposed to do with a customer. This kind of behaviour really effects entire apollo organisation. Finally i got the bill after so much of discussion. You can clearly check in cc tv footage if available. Request you take necessary action against him.

Executive details are:name:afroz id:ap15319.

Regards,
Sunil kommu,
Mobile:[protected].
E mail id:sunil. [protected]@gmail.com

This is to give a complaint for fraudulent activity on apollo pharmacy - apollo pharmacy, sh 11, birnagar, west bengal 741127

Customer mobile number – [protected]
Complain on unauthorized debit card swiped at apollo pharmecy

On 11/8/2017, my father (Mr. Manik roy) purchased few medicines and given his debit card for payment. Shop keeper swiped the card and said the payment is not done (Due to some server issue). The card swiped for bill amount 1078.10. I was not having cash so i had to reduce some of the medicines and got few on the same day (11/8) for 500 + amount.
The money for the debit card swiped at the pharmacy has been deducted from bank. Transaction time – 11/8/2017 – 11:38 am. The transaction details are showed up in the attached pass book.

The shop keeper in the birnagar pharmacy is not ready to help or give my money (1078.10) back. We have visited multiple times to the pharmacy but no help.
I spoke with rameshwari from apollo pharmacy centralized customer center, she mentioned that shop is new and they don’t have correct info and asked me to write email.

As this is an unauthorized transaction and statement shows apollo pharmacy, i would request immediate action on this refund.

I am reachable on - [protected]

Chandra Layout Your store representative Subramanya accused falsely and disrespected my mother who went to return the product stating the product is used which was bought last night. He and his co worker both been highly unprofessional they refused for the return nor exchange for different products. Bill#14671CS0179308.WHEN "INTIWASH" WAS WRITTEN THEY HAD GIVEN CLEAN DRY. THEY REFUSED TO TAKE THIS AND FALSELY ACCUSING DISRESPECTING MY MOTHER . Initially when the product was GIVEN IT HAD NO SEAL TOO!THEY DONT RIGHTS TO DISRESPECT AND FALSELY ACCUSE AS WELL

Hello

I had just visited your pharmacy in sector 18 rohini market to buy medicines

I just got discharged today after spending 15 days in the hospital and wanted the medicine urgently. None of the medicines were avialable at your store and this is a frequent feature at this store.

When i shared my frustration with your staff on the non availablity of the medicine was taunted by your staff and also jitender specifically told me that he will beat me up and send me back to the hospital... I had to call the police and later after intervention from the people around had dropped the charges

I am bringing this to your attention as this will not help your brand if your are going to keep goondas at your store

I will also take this to social media if no action is taken against this person and his colleagues

Thanks

Bharti katyal

We are retail medical stores, located in cbd belapur, navi mumbai. We procured many of your products for resale at our medical stores. While 90% are sold few are left unsold. What is the return or exchange of expiry goods with your company?. Also please advise us the name and contact number of li asion officer for the same.

Shaheena medical & general stores
[protected]
[protected]

Hi,

I have bought medicine finast 5mg from appolo while i need only 1 mg medicine.

By mistake i used 4 tablets out of the 30 now because of that pharmacy is not replacing it.

Pls help me out since this is not common medicine and is of no use of for me and anyone else.

Bil no. 11080cc0010986.

Contact number - [protected]
Mail id - [protected]@gmail.com

Pls replace the medicine.

Myself Dr Souvik dutta am a regular customer of apollo pharmacy at 204/1B, Linton street, kolkata -14. I visited the shop today but find the stuffs arguing themselves regarding their duty roster and not attending the customers including me. When I reacted for their relactant attitude, they misbehaved with me even after introducing myself as a doctor. They refused to provide me complaint/ feedback form.

Dear sir
This is for kind information that. I had purchase some medicine on 22/jul/2017 about 230 rupees from your apollo pharmacy located in paonta sahib sirmour himachal pradesh respective amount given by paytm, having transaction id [protected].
But your representative said apollo pharmacy not received any amount from your paytm id. Although your manager had rudely replied on my complaint.
I had also given a evidence of apollo pharmacy cashback of amount11.50 txn id.[protected] and order no.1129000322072017204200.
I had many time complaint and conversation with them but not given a response.

Kindly look on my complaint as soon as possible.

Nitesh kumar
[protected]
Nitesh. [protected]@gmail.com

I am surprised that they have no provision to changed or returned the medicine. They told me to come with application and we will send it to head office and after 10 days you will get medicine, by the time patient will die. I am sending a application to ima and advisory council recently formed by cm.
Of west bengal. This has been told by apollo pharmacy situated at biren roy road (West), kolkata — 700008

I visited the Apollo Pharmacy yesterday (August 9, 2017) around 8 pm in Eros Square, Sector 49, Gurgaon. This was after my visit to the eye doctor upstairs, who had asked me to use Systane wipes once a week for 4 weeks, that is, I need 4 wipes in total worth 80 INR.
And the pharmacist at the store denied me the same. He insisted that I buy the whole box of over 500 INR, because what if he can't sell the rest.
But considering individual wipes had price written on them, these are supposed to be sold loose and individually.
I did not go to him because I wanted them, I asked for them because I needed them! And one cannot deny selling medicine to the patient who has the legit prescription.
Eventually I didn't buy them because I couldn't afford. The doctor's consultation itself is INR 800, which is abusively expensive. But because it's one's health, you want to walk that extra mile.
But denying medicine was absolutely unfair and not abiding the law.