Apollo Pharmacy Complaints & Reviews

Today at around 10:55pm, i called apollo pharmacy birati sreebhavan branch for a life saving medicine (Humansulin 50/50) for home delivery. Actualy a new vial broke just before that at 10:40 pm in my home and that is why i need it for my mom urgently. But the guy received the call told me (After repeated request), it is not possible to deliver it.
I repeatedly requested him to stay till 5 more minutes (Because it was 10:55 and my home...

I had made a purchase of rs. 215.20 from your pharmacy shop in sainy enclave delhi 110092 on 17.6.2017. I had opted for sbi buddy payment. The cash counter sent me a bill for rs 215.20 to my phone and i paid the same thru sbi buddy.
I was told that the amount had not been received by apollo accounts and a bill was sent to me by the computer again. I transferred the amount again.
Transection nos are : no [protected]. And tid...

Sir i am purchasing apollo medicines since 2009, from your branches, madurai, tirumangalam, choolai medu and urapakkam west. Thirumangalam, madurai had given me your loyalty card. There was / is a problem with your urapakkam west branch (Ph[protected]. We settled in urapakkam in october 2015. Usually i am purchasing from urapakkam branch for my family (Wife, son, me, daughter, son in law and grand daughter). After some time, they tell...

Branch: baguiati ac market

Complaint: this particular apollo pharmacy branch is very slow to respond to the customer requirements. I'm a regular customer and have to buy medicines for my mother worth in thousands every month. But sorry to say, how do you think i shall remain a customer to your pharmacy, if the attendee keeps himself busy on advertising products and its variants to one customer when others are waiting for long...

It is highly deplorable that even after 2 months (Complaint lodged on 12th april 2017-id 1539410) the situation has not improved.

It is highly surprising how apollo hospitals is placed in first top 5 in all the specialities, throughout india where the pharmacies fare such badly.
Even they do not bother to redress the trivial things. It shows the attitude of the management. We customers are not able to stay in the pharmacy...

Sir, i had ordered medicines on 15th june, 2017 and was supposed to get my order on the next day through your courier service as i had payed for it. But it's been 5 days since then and i have not received anything. Moreover the tracking page shows in transit without any particular date of delivery or dispatch. Also the phone number of your courier boy is switched off sinch the beginning (‭[protected]‬) and there is no answer from your...

Recently i went to apollo pharmacy in beml layout, brookefield, bangalore. The doctor prescribed me 10 doses of biorich-forte. But the shopkeepers at the apollo pharmacy aforementioned said i will have to buy a complete strip which contains 15 doses or otherwise i can't buy. I think this is against our rights as consumers. Nobody can't forcefulle sell us products that we don't want to buy....

Your staff at apollo pharmacy dammaiguda.. Rangareddy.. Hyderabad.. 500083.. Opposite to heritage supermarket are always reluctant to give a bill after purchase. They avoid giving the bill on some pretext or the other and also have the audacity to say that we can go ahead and complain..in fact a notice on the door says... Ask for a bill. The matter may be looked into....

I purchased medicine netlix sr from apollo pharmacy sec - 15 faridabad on 3rd jun 2017. It was totally in effective. I thought it may be ineffective because of dosage is not sufficient for me. But by chance i bought same medicine from local chemist close to my house and it worked well.

Same thing happened to me with same medicine 3-4 months back when i bought same medicine from apollo and it did not worked.

So...

My wife Dr Nidhi mathur had purchased medicines from Apollo Pharmacy locate at JP Market Pitampura Delhi-34, on 29/05/2017 and made payment through Paytm at20.05.15 for rs 418.30.
The person at the counter said that we have not recieved the paymant please transfer again, beliving him she transfered again the same amount at 20:05:57.
On checking the mail recieved from paytm we find that the payment has been deducted twice.the...

I had bought a box of the medicine ginette 35 on 4th june from apollo pharmacy in marappa garden, bangalore from the salesperson prasanna. I was given an empty box. I was supposed to take the pill on the 5th day of my menstrual cycle which was yesterday on 6th june, & that's why i did not have to open the box until yesterday. I didn't keep the bill either till 2-3 days because i had no intention of returning it. Last night when i opened the...

Dear sir/madam,

I have bought a breast pump (Pigeon) from apollo pharmacy at sector 56, gurugram. When i reached home, i found that my husband also bought the same. I went back to the shop to return the same (With in an hour) completely intact, but they denied saying that they cannot give back cash...
Kindly look in this as the amount is rs 2350/-.
I feel very harassed. Hope to get help from you....

Today i went to an apollo pharmacy at beml layout 160 ground floor 4th main beml layouts, thubarahalli in bengaluru and i purchased rupees 929.70 and i wanted to use my two iho's pharmacy package. So i gave my two vouchers (500+500) to them but from apollo customer care informed me that this is not valid voucher. I can't understand weather these vouchers are valid or not. Attachment of two vouchers and bill are submitting here. Alokesh ghosh....

Dear sir
I would like to bring your notice that I have been purchasing medicine since 2 years from your Apollo stores. To day i have bad experience that in your resuvanepalem, opposite indian oil petrol bunk, vizag. Asuseval i asked for medicine, and every time I used to get discount but this time they rejected to give discount and they behaved rudly.please look in to this matter and do the needful....

Yesterday, I had purchased an item from apollo pharmacy the people's who are staying in counter not giving bills and they are behaving rash to the customer's. We won't provide bills for single items. This is not the correct way to have the peoples in counter. Apollo is very big reputation pharmacy please don't decrease by your self by decrease yourself by keeping this type of people's...

Dear sir, /Madam,

Iam working for L&T and my wife purchased medicines just dee drops and other medocines on 26 May, 17 evening.

Apollo pharmacy at mugalivakkam, near kedar hospital unable to generate bill as they informed software upgradation.

When requested I need manual bill also they said they cannot provide.

I need apply for reimbursement claim for processing.

For...

Q
We both are regular customers and old aged73 years and 64 years at kodad old pharmacy shop at huzurnagar xroads.
My mobile no for opening of medicines purchasing is [protected].
On 4or 5 days back one by name krishna a
Boyfor bringing medicines to house were. Brought "telma h 40"for bp and in turn he brought "telma h 40+12.5 mg tablets sheet 30 tabs sheet which is rejected by me and asked to get correct"telma...

Hi team,
I have apollo subscription card bearing serial number [protected], i frequently purchase medicines from your store. Whenever i show the above subscription card for discount, the store keeper says the discount will applied only on next purchase. The address of the store is b2/72 rajiv gandhi salai, chennai. Kindly let me know the exact discount policy....

Hi, Apollo pharmacy sold the blood sugar testing instrument "Apollo Pharmacy Blood Glucose Monitoring System " but now from past 3 weeks there are no strips available in any of your stores.. I checked multiple stores in Whitefield, Bangalore and Chandra Layout also in couple of other stores in Bangalore. None of these stores is having the strips. If you guys are not going to provide the strips for testing, please take back the instrument...

Sir today I visited your bag more, kanchrapara shop for buying two medicine s. The concerned dealing staff refused to give me bill as I request ed him to write my wife s name in patients name category. Sir I am a SBI employee. We have corporate tie up with Apollo. That not only misbehaved with me but refused to give me medicine. Not only him another guy sitting near him started to shout. You can see all this through CCTV footage s. That same...