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Bajaj Allianz Complaints & Reviews

3.9
Updated: Sep 15, 2026
Complaints 2234
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Bajaj Allianz reviews & complaints page 17

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K
kmr45nbn
Sep 2, 2020
Resolved
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Address: Bajaj Allianz General Insurance Company Limited, Block No. 4, 7th Floor, DLF Tower, New Delhi - 110015

I have a Family Health Mediclaim Policy from Bajaj Allianz from last 3 years as per below mention details:

Insured Person: Nabin Kumar

Policy No. OG[protected]-00006648

Address: D-4, Sarswati Enclave, Opp. Nishant Dharma Kanta Gali, Gurgaon-122001 (HR)

Mob: [protected]

As on 19.08.2020, I have checked my policy status and found it de-active due to being cancelled by a customer but I am not doing any endorsement for the same. From day one doing complain through the various channel as per below mention details:

1. Service Branch : dt. 19.08.2020 By Telephonic a) Mr. Anirudh - [protected]

b) Mr. Hemmant - [protected]

2. Via mail dt. 20.08.2020 vide SR No. 590337

3. Via WhatsApp dt. 21.08.2020 vide SR No. 00593952

4. Via daringly yours app dt. 24.08.2020 vide SR No. 606929

Thanks & Regards
NAbin Kumar
[protected]
Aug 12, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
Bajaj Allianz Customer Care's response
Hi Nabin,

We've made a note of your concern. Please share your email ID via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1485, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance.
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    Bambam kumar Pathak
    Aug 24, 2020
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    Address: Sahrasa Tiwari Tola Saharsa बिहार 852201

    सर मैंने 18 तारिक को ऑनलाइन insurance karba रहा था 3years का सब कुछ तो गया but जब मैंने payment किया तो payment मेरा ना आपके पास पहुचा और ना मेरे अकाउंट me refund आया
    AMT-4447
    Aug 7, 2021
    Complaint marked as Resolved 
    Bajaj Allianz customer support has been notified about the posted complaint.
    नमस्ते,

    हमने आपकी चिंता पर ध्यान दिया है। कृपया ईमेल के माध्यम से अपने संपर्क और नीति नंबर को [protected]@bajajallianz.co.in पर साझा करें क्योंकि आपके द्वारा साझा किया गया विवरण हमारे अंत से सुरक्षित है।

    हमने संदर्भ संख्या BA - 1487 के साथ आपकी शिकायत दर्ज कर ली है, आगे की प्रक्रिया के लिए उसी का ध्यान रखें। इसके अलावा, कृपया अपने विवरण में भेजते समय ईमेल के विषय पंक्ति में इस संख्या का उल्लेख करें। धन्यवाद।

    आपका,
    बजाज आलियांज जनरल इंश्योरेंस.
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      S
      seenu Atluri
      from Hyderabad, Telangana
      Aug 15, 2020
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      I have bought covid kavach insurance policy for my family and my mother in law too. It's been around 25 days that i made payment and i have not received the policies.

      Below are proposal numbers
      [protected]
      [protected]

      I am not happy with your service and i don't think i would get support from you if i have to make the claim. I simply lost trust in you. You made multiple calls until i made the payment and did not receive any communication after payment was done.

      If you cannot provide the policies, please return my money and i will buy from some other one.

      An unsatisfied customer,
      Srinivasa rao atluri
      Aug 6, 2021
      Complaint marked as Resolved 
      Bajaj Allianz customer support has been notified about the posted complaint.
      Aug 18, 2020
      Updated by seenu Atluri
      I have bought covid kavach insurance policy for my family and my mother in law too. It's been around 25 days that i made payment and i have not received the policies.

      Below are proposal numbers
      [protected]
      [protected]

      I am not happy with your service and i don't think i would get support from you if i have to make the claim. I simply lost trust in you. You made multiple calls until i made the payment and did not receive any communication after payment was done.

      If you cannot provide the policies, please return my money and i will buy from some other one.

      An unsatisfied customer,
      Srinivasa rao atluri
      Verified Support
      Sep 17, 2020
      Bajaj Allianz Customer Care's response
      Dear Srinivasa,

      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the contact number shared by you is showing protected from our end.

      We have registered your complaint with Reference No. BA - 1484, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

      Caringly Yours,
      Bajaj Allianz General Insurance
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        R
        riyon008
        Jul 18, 2020
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        Address: online insurance Bajaj Allianz

        Dear sir,

        Mane 13 July ko 2 wheeler insecure kiya jiski payment credit card se kar diya par jav details
        fill kar submit kya to submit nahi huwa par payment debit ho gayi and mail kar raha hu ya call complaint register karte hai par koi reply nahi karte ya koi message nahi karte na koi complain no diya mere 1316 rupees wapis kese mileage
        mobile no. [protected]
        Rajni kant
        Aug 7, 2021
        Complaint marked as Resolved 
        Bajaj Allianz customer support has been notified about the posted complaint.
        image i can't upload some error
        Dear Rajni,

        We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the contact number shared by you is showing protected from our end.

        We have registered your complaint with Reference No. BA - 1483, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

        Caringly Yours,
        Bajaj Allianz General Insurance
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          A
          anksshah90
          Jul 16, 2020
          Resolved
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          Address: 39 Ankur Society Opp Poonam Complex Waghodia Rd Vadodara-390019

          I am following since two months fr my car policy details to get updated.

          Policy is transferred to my name in start of the year & i have the policy copy from bajaj.

          It got expired in the month of march but i was not able to renew it because f the current circumstances.

          However i renewed it in the month of june but the ownerd details are incorrect & shown the previous details.

          There is no meaning for me to pay the highest amount comparing other insurer.

          I have tried posting & sending email but there is no response.

          Even i tried to connect with customer care but there is no response.

          I am fed up & thought thati should never go with any of the products by bajaj.

          New policy: og[protected]-00005162
          Old policy: og[protected]-00062171
          Aug 12, 2021
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Sep 16, 2020
          Bajaj Allianz Customer Care's response
          Dear Anks,

          We've made a note of your concern and will surely look into it. Meanwhile, please share your contact number via email to [protected]@bajajallianz.co.in to help us connect with you at the earliest.

          We have registered your complaint with Reference No. BA - 1482, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
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            A
            ajay3041
            Jul 16, 2020
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            Policy number -
            Og[protected]-00081634
            Customer id[protected]
            My policy period 2/10/2019 to 3/10/2020
            Not over yet
            But steel thaey are not accepting my claim
            Aug 7, 2021
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Dear Ajay,

            We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

            We have registered your complaint with Reference No. BA - 1481, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance
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              iqbal888
              Jul 8, 2020
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              Dear,

              I was working as rm for bajaj allianz life insurance, in the year 2007/08. Kindly help me to withdraw my pf amount. I am unable to create uin on epfo portal, showing data not found. Kindly revert back to this mail id. [protected]@gmail.com
              Bajaj Allianz customer support has been notified about the posted complaint.
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                vinaygupta4721
                Jul 8, 2020
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                Address: chuwahi majahuli sidhi mp

                Dear sir
                I am vinay kumar having policy in bajaj allianz (Policy no.- og[protected]-00000215 and claim no.- oc[protected]-[protected] had gotten loss of 326669 rupees from fire and apply for claim but the amount which is settled by the company is 40199 rupees only and i haven't received detailed statement. My policy came under cover upto 5 lacs.
                Please look into this matter and do the needful action as soon as possible. This loss is a very big amount for me.
                Thank you
                Jul 8, 2020
                Complaint marked as Resolved 
                i think i have to the court
                Bajaj Allianz customer support has been notified about the posted complaint.
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                  vinaygupta4721
                  Jul 6, 2020
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                  Dear sir/mam
                  I am vinay kumar gupta (Policy no.- og[protected]-00000215, claim no.- oc[protected]-[protected] claim for the settlement of loss due to the fire on shop and the amount which was claimed 3, 26, 669 rupees but the settlement is closed only amount 40199 rupees and i haven't received any document regarding the claim settlement statement. Can you please kindly reconsider it and review the settlement again.
                  Thank you.
                  Jul 7, 2020
                  Complaint marked as Resolved 
                  i have nothing company just send me the check through speed post.
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Jul 07, 2020
                  Updated by vinaygupta4721
                  policy cover upto 5 lacs and the claim amount was 326669 rupees but they only give 40199 rupees why?
                  Hi Vinay,

                  We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the number shared by you is showing protected from our end.

                  We have registered your complaint with Reference No. BA - 1480, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    S
                    SHYAM KUMAR Shaw
                    Jul 4, 2020
                    Resolved
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                    Resolved

                    Company person misbehave with us & deny to provide service
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Hi Shyam,

                    We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the number shared by you is showing protected from our end.

                    We have registered your complaint with Reference No. BA - 1481, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                    Caringly Yours,
                    Bajaj Allianz General Insurance
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                      S
                      Shashank Chugh
                      from Noida, Uttar Pradesh
                      Jun 28, 2020
                      Resolved
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                      Address: bajajallianz pune

                      Payment was done to bajaj allianz general insurance.
                      But payment was not received by them.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Hi Harinder,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the number shared by you is showing protected from our end.

                      We have registered your complaint with Reference No. BA - 1483, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
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                        mukesh0744
                        Jun 26, 2020
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                        Sir/Madam,
                        it is informed you that during lockdown time, my car ( ciaz GJ01-RU-5854) was parked at my society parking .
                        At that time my car was dented by someone at 2 positions.
                        1. Bonnot
                        2. Right (backside) door.

                        when I saw that dented, I put my car for an insurance claim.
                        But my insurance company is saying to me that they can give only 1 position, s claim.
                        They are asking me, the date of the accident happened on my car.
                        how can I explain the date of the accident because during lockdown we were locked at our home only?
                        how can i explain that who and when did this accident on my car.

                        I am not able to send you my car pics because I have already handover my Car to insurance company.

                        I am requesting to you please consider my request and do the needful.
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Jun 27, 2020
                        Updated by mukesh0744
                        Dear Sir/ Madam,
                        As per mail received from Bagic customer care, I have talked with Mr. Deval makwana and he told me that he is not the right person to help me out.
                        As per Mr Deval, my problem is out of his jurisdiction or his limit.
                        So please refer my problem to the appropriate person, who can help me out.

                        With Regards
                        Mukesh Kumar meena
                        mob:- [protected]
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                          manprert0508
                          from Hapur, Uttar Pradesh
                          Jun 21, 2020
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                          I had purchased a bajaj allianz life policy "invest gain" on 21 december 2011 and policy bond have not been provided to me yet.
                          My policy number is [protected]. I had made many visits to the office near to my house in meerut but only oral assurances were given. Kindly look into the matter as it's been almost 10 years.

                          Manpreet singh
                          Bajaj Allianz customer support has been notified about the posted complaint.
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                            Rajeshkanna Maruthamuthu
                            from Powai, Maharashtra
                            Jun 18, 2020
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                            Address: 147 B.R.Main street, Dharapuram, Tirupur

                            Sir, i am. Rajeshkanna my uan[protected].

                            Currently i have a three member i'd, so that i can't withdrawal previous member i'd s pf amount. Will u please transfer my previous member i'd s amounts to current member id. Here i attach my ids. My current i'd is:tnmas[protected].

                            My previous member ids are

                            Mhban[protected]
                            Bajaj Allianz customer support has been notified about the posted complaint.
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                              R
                              Ramakrishnan Venkateswaran
                              Jun 15, 2020
                              Resolved
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                              Resolved

                              'og[protected]-00039214' is due for renewal. No response from renewalvertical. [protected]@bajajallianz.co.in or customer care nos[protected]
                              Or local std code +3030 5858
                              Whats appnumber[protected] no response.
                              Mine is an old card 2008 car. Request for policy quote for idv 1, 80, 000/- not received till date.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Hi Ramakrishnan,

                              We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the number shared by you is showing protected from our end.

                              We have registered your complaint with Reference No. BA - 1485, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
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                                Malobika Chatterjee
                                Jun 5, 2020
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                                Address: Jharkhand, dumka

                                My policy number [protected]. My money back was in the month of march. 3 month is over. So many time i called customer care. My complain num is 8379959. Each day they are telling me within 7 days you will get the amount. But still i have not received my money back amount to my recenty updated bank account number. Plz help me to get my money back.. It is very urgent.. I became irritate with the customer care service..
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 05, 2020
                                Bajaj Allianz Customer Care's response
                                Dear Malobika,

                                we regret the inconvenience caused. We have forwarded your concern to our team. They will connect with you at the earliest.

                                Regards,
                                Bajaj Allianz Life Insurance Team
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                                  ronnie_avi
                                  from Chennai, Tamil Nadu
                                  May 29, 2020
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                                  1. I already had a motor vehicle insurance policy with ba which was expiring on 9th may 2020.
                                  2. I reached out to ba sales guy gaurav narang on 8th may 2020. He promised to provide me the idv of rs. 650000 and drive assure policy and quoted the amount which i paid on 8th may itself. He promised to issue my policy on 8th may itself!!
                                  3. To my surprise i received nothing and reached out to him again on 9th may. He promised to send the document on 9th may.
                                  4. To my surprise i received nothing and reached out to him again on 10th may. He didn't replied to my whatsapp messages and calls.
                                  5. I sent him messages again on 11th may, which he ignored.
                                  6. I lost all my patience and reached out to ba social media team on 11th may.
                                  7. The social media team again asked all the details and were silent for a few days. Then they informed me the idv promised was wrong and gaurav doesn't know. However, he had collected the money!!!
                                  8. On 15th may, received the policy with the initially promised idv but can't see driveassure and other add on benefits which were promised to me initially by gaurav.
                                  9. Sent a mail to seek the clarification and still waiting for it.

                                  Now, in this bargain, i have faced quite a bit of harassment with respect to money. Also, it is a clear case of policy mis-selling. I also had to go out for emergency work, which i could not as i follow law and i didn't had the valid insurance papers from 10th may to 15th may. No proper communication, ambiguous promises and now, less features than promised.

                                  Considering all these harassments, i have demanded for full refund of my policy premium to make it a complimentary free policy and rs. 10 lakhs for mentally harassing a customer at the time of such turmoil situation of covid19, when everyone including pm modi led govt of india is sympathetic to the citizen, ba has set all guns blazing for harassing customers.
                                  Bajaj Allianz customer support has been notified about the posted complaint.
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                                    Debamay
                                    May 25, 2020
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                                    Name: debamay gangopadhyay
                                    Emp. No..: 81639
                                    P. F.. No: mh/34020/014891
                                    Position: sales manager
                                    Location: vadodra

                                    Kindly help me to get my pf as i could not reach out to bajaj allianz any hr people.
                                    Regards
                                    Debamay gangopadhyay
                                    Ex employee bajaj allianz life insuranc
                                    Bajaj Allianz customer support has been notified about the posted complaint.
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                                      vasanr
                                      May 23, 2020
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                                      Hi

                                      I would like to bring your notice on two wheeler insurance renewal policy expire on 22-may-2020, the payment made successful on 11-may-2020
                                      Trace id 12525776, reference no[protected], whereas till date the policy not yet issued. It is very unfortunate after so many follow-up with customer care and remainder mail., the issue it not resolved on time. Kindly refund the amount inr 1522/-

                                      Regards
                                      Vasan
                                      Bajaj Allianz customer support has been notified about the posted complaint.
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                                        biradarnagender2009
                                        May 21, 2020
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                                        Address: H,NO 4-88 MARKS NAGAR BANDLAGUDA RAMACHANDRAPURAM SANGAREDDY TELANGANA 502319

                                        Respected sir
                                        kinnagender dly inform that chief mistake insurance time make company name mistak wrong yamaha such has hero moto corp that is fast correction my insurance noog[protected]-[protected], correction police trafic purpose
                                        thank you sir
                                        b, nagender
                                        [protected]
                                        May 21, 2020
                                        Updated by biradarnagender2009
                                        kindly sir correction that make company name wrong Yamaha scooter such has hero corp classic splender+{drum self-cast}
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