Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hello,
We had purchased a television trolly from HomeTown Marathalli Bangalore outlet around 4-5 months back. We picked up the material on our own and Hometown carpenters came to install the trolly.

However, after this purchase we went and recently bought 2 more products from them. But the trolly which we previously purchased has got its wheel broken and we are requesting them to replace/repair it, but call center are...

This is for whosoever reading it and wishes to act,
It is with great regret that i express my complaint against the Staff of BIG BAZAAR Durgapur branch,
I was Approached by a gentleman working in the Kids section on the second floor of the mall, where i was told in a most unfriendly and irritable manner "Not to touch the Toys"
I do not see how i wud purchase the product unless i am holding it.
I hope...

Hi
I had booked 2 mattresses at Hometown on 27th Dec and tried cancelling 1 of the orders but they are refusing saying the product has been dispatched from the factory and so on. When i called up to follow up on the delivery the concerned person (Vijay Tiwari and Krishna) said there is a strike/bandh and all that and it would take at least 15-20 days for the your order. the moment i said cancel the order the sales guy called up someone...

We bought a Dining Table for the first time , we suffered from false commitments, the second time, a bedroom set, we again suffered from the same problem,this time just last Sunday, after being given a business card to substantiate his tall claims, Mr Prashant Parekh, the Sales Manager of Kolkata Hometown missed it again. It seems they have a habit of betraying the customers trust. They talk big about their service commitments, even their...

Hi Bought a Sofa and a Dining Table with a pre-sales commitment of a delivery to made within 72hours from their Dankuni ware house and fitment on the same day or within 12 hours of delivery... These things were clearly mentioned in my Bill before the final purchase.. However their Warehouse failed to deliver the product 5 days of purchase. If this the kind of Service Mr Mahesh Shah, CEO of Hometown thinks would attract the customers. Am...

Dear Sir/Madam,

This mail is in regards to overcharging and rude behaviour of Big Bazaar Staff at Vashi, Raghuleela Mall.
I purchased 4 packets of Kara coconut milk from Big Bazaar Vashi on 30 Dec at 17:13. The MRP was Rs. 22 per pack. While billing the cashier Mr. Vijay Tripathi, charged me rs. 150.48 for 4 packets of Kara coconut milk. At the time of leaving the store...

I bought a Senator Bed Set with Coir Mattress, Side Stand and Senator Cupboard with Mirror from Big Bazaar, Coimbatore branch on 16th Aug'09 which was paid for fully by credit card on the same day. The same was delivered as promised within a week and the person came and assembled the same in my house. Within 3 months of the product being in my house, the Bed has cracked at the headboard, the screws have come off and the bed is giving...

On 20th December 2009,I purchased Kurta & Pyzama in Big bazar ,Ameerpet, Hyderabad. I paid the bill for the both but in return i got only kurta in sealed Packing.After coming to home i checked sealed packing.And i apologize for my mistake & on 21st I went to that big bazar and asked for my pyzama to the concerned staff,they are not responding at all.So please consider my issue
Seriously.Here i am attaching a bill of my shopping...

I have purchases pulses and other items from big bazaar, invoice no. #726/15670 dated 11/11/09, some pulese like rajma & tur dal price tag on pulse packet as well as shown on local counter was 35Rs/500Gm & 122 Rs/kg respectivly, but when i cross check items with bill after purchasing these product , i found that these charge 36 Rs /500 Gm &134 Rs/kg respectively.
I complaint to there customer care counter next day the...

I had visited at BIG BAZAAR, RUDRA POINT, S G HIGHWAY, AHMEDABAD,[protected] yesterday(13.12.2009) and deposited my luggage at the baggage counter(at 1420 hrs) and took the token from the lady. When I returned back to claim the luggage ( at 1610 hrs), i came to knew that the luggage was missing. As the luggage was submitted at counter so it was your responsibility to take care of luggage. i was having my documents and new clothing and some...

I HAD VISITED HOMETOWN KOLKATA JUST YESTERDAY, I SELECTED A BED FOR MY KID, THEN THEY GAVE A SERVICE ASSURANCE FORM, WHERE IT WAS WRITTEN THAT IF THEY WONT BE ABLE TO SUPPLY ME THE PRODUCT THEN THEY WILL RETURM NY MONEY THROUGH CREDIT NOTE, I ASKED THEM THAT I DISAGREE WITH THE POINT, THEN THE DM Mr. S.DEY TOLD ME THAT I CAN WRITE ON THE FORM THAT I DISAGREE WITH THE POINT. IT WAS OK TILL THAT TIME , THEN I WENT TO GIVE THE ADVANCE AT CASH...

Dear sir,

I purchased one metal bed from Big bazaar, cinchwad ,Bill No- T8/49250, delivery date - 2/1/2009, Cost- 6498/-

and the bed was not strong , thats why the leg bend and the bed also, we cannot use that bed, due to bad condition , i had given written complaint to big bazaar, they r just avoiding my complaint ,
they told me i will give one year warranty,

kindly look after this matter.br...

Big bazaar (Trivandrum) is cheating people with discounts. They hype their discounts, but in effect when the VAT is added, then the total price will come to MRP of the item....

Big Bazaar MRP was more than the MRP of the manufacturer. i could see it as the sticker was not placed properly over the original price tag of manufacturer.
Such incidence makes you feel cheated as i had been a regular customer for almost twice a week since last 5 months. Minimum 20-25 visits so far as their outlet in Kalyani nagar, Pune is walking distance from my home. I dont know how many times have i been cheated like this since...

D/S/M,

I ordered a washing machine from home town by paying 4000/- rs(Approx 60% money of full amount) as advance and they committed me to deliver my order till 1 dec 2009 but till now i did not get my product.I make call lot of times but they all of them are not giving me proper reply.

At first time when i book order executives pressurized me to pay full payment but when i was not agree then...

I dont know whether these forums are checked by repective authorities or any action will be taken. But i just want to let people know about the rude attitude shown by the staffs in Big Bazaar Manglore.
Yesterday i went to Big Bazaar Mangalore and purchased an item to gift to my friend. I asked to the person at the counter and made sure that the item will be gift wrapped before i made the payment. Also the person who billed confirmed...

I have been gifted with a couple of vouchers from my company.They are issued to me on the 16th of May as per the date on the Voucher.

However I have received them only by the end of the Month.

I have tried to redeem the same on the 27th of Nov,the agent says that they are expired as the date has already passed 6 months. Unaware of the whole procedure I have kept the vouchers since a long time.

They...

I have to admit that the overall service extended to me by Home Town (New Town, Kolkata) has been pathetic and highly unsatisfactory. I have been complaining and escalating the issue at regular interval, but things are really getting worse and unbearable for me. I have never seen/heard about such case. It has been most annoying and frustrating shopping experience for me.
I was told by the representative/managers at the time...

hi

this is to bring to notice the false committments made by peope at hometown,Pune branch.At the time of making the deal for our 2 modular kitachens (costin 4 lacs in total) and 2 modular wardrope (cosing 2 lacs in total) Mr. Sarfaraz mob no [protected] ,MS pranita[protected] and Mr. Anil Pande mob no [protected] were so nice with us .As soon as the order was booked, we got no response from them.We had given the kitchen...

I have made a purchase vide Purchase memo No.T56/3435 Dt. 19.07.2009 for an amount of Rs. 1,471 at Big Bazar Ameerpet Hyderabad.

I purchased two Care Mate Diapers of Rs. 299 each amounting to Rs. 598 but i was billed for three which amounted to Rs. 897. Apart from this there were other items which had no discrepancy. As usual there were good offers in the big bazar and there was huge rush. Due to which we were not given proper...