Claimed

Blue Dart Express Complaints & Reviews

1
Last updated May 1, 2024
Complaints 10471
Resolved
936
Unresolved
9535
Quick Links
Statistics
Share
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Blue Dart Express
Customer Service Contacts

Blue Dart Express Phone Numbers

Toll free
1860 233 1234
1559
1341
Phone
+91 79 6612 1212
1906
1176
Fax
+91 07 9658 6195

Blue Dart Express Website

Blue Dart Express Head Office Address

Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India
380009

Blue Dart Express reviews & complaints page 517

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raviroshan
from Mumbai, Maharashtra
Report
Copy

Non delivery of goods

Address:Gautam Buddha Nagar, Uttar Pradesh

I have odered steel dining set from Home shop 18 and they handed the box to Blue dart courier to deliver the goods to me. I started to follow up so that i can get my courier on time. after the intimation from Homeshop 18 when i tried to trace the courier on the blue dart site, i came to know that someone came to my house and the premised was locked but the whole day i was there at my place waiting for the couier to come as i have already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santoshbade
from Nashik, Maharashtra
Report
Copy

Wrong delivery of an IMP document

Address:Pune, Maharashtra

Recently my aunty have redeemed her Mutual investments. The Mutual Fund AMC have send the cheque through Blue Dart courier(The fastest, most reliable door to door service).

This Fastest service have taken just 7 days to deliver the cheque from Mumbai to Pune. But this is not the story.

As the courier guy of this most reliable company didn't find my address, he have deliver it in the police station to a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nash23
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executive being rude on the phone

Address:Kanchipuram, Tamil Nadu

On Tuesday i got a message stating Dlue dart was trying to deliver a consignment but returned because no one was there at home, but that is not true since my parents was there all time. so they asked me for a time slot to deliver it and i had 2 options one was between 12.00PM to 4.00PM and other was between 7.00PM to 10.00PM , so i sent 12.00PM to 4.0PM but i didnt get the courier yesterday (wednesday) so i called the Bluedart customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabhsworld
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Delivery

Address:Chandigarh

I had to receive a shipment from Noida. The Blue Dart in Chandigarh got it with them on November 22, 2010 which was scheduled to be delivered to my office in Chandigarh on November 23. Today is December 2 and I have not yet got it.

After numerous attempts of phone calls and e-mails, I get a response everytime that it would be delivered in next few hours, but all in vain.

If I track my shipment on their website,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumariranju
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered

Address:Madhubani, Bihar

Consignment no. [protected] booked on dec 2007 from courier office to my correspondence address is not yet delivered or returned by blue dart courier complain in their costomercare is non responsive.
Please do needful.
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
J
jai mata di
from Ludhiana, Punjab
Report
Copy

NON DELIVERY

Address:Faridabad, Haryana

SIR,
WITH DUE RESPECT I WANT TO INFORM U THAT WE ARE CONTINUOUSLY SUFFERING FORM THE SERVICE OF BLUE DART COURIER SERVICES. THEY ARE NOT MAKING THE DELIVERY & RETURN BACK TO THE PACKET. WITHOUT GOING TO CONSIGNEE THEY MAKE REPORT ADDRESS IS NOT CONFIRMED.ONCE PAN CARD RETURNED BACK IT IS DIFFICULT TO ASSESSEE TO RECEIVE IT. THIS IS NOT MY PERSONAL COMPLAINT BUT MR. AMIT GUPTA AN ADVOCATE ([protected]) TOLD ME THEY HAVE NOT MADE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tellpriya
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of courier

Address:Uttar Pradesh

I had sent courier through Bluedart on 25th Nov from Noida to Jaipur. The waybill no is [protected] for the same. The courier has not been delivered by Bluedart and despite the mobile numbers of both the receiver as well as the sender being mentioned on the courier no call has been made by Bluedart to either of them. On calling up the customer service they do not give any answer as to when the courier will be delivered, are rude to the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
subir.c
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not ready to deliver the courier to the destination

Address:Cachar, Assam

I have sent a Courier by Blue Dart (Airway Bill No. [protected]) from Bangalore to Silchar on the 15th of November 2010. Even after 10 days when I found that the courier was not delivered, I found the following update:

Pickup Date: 15 November 2010
From : Bangalore
To :Silchar
Status :Out Of Delivery Area
Contact Customer Service

On contacting Customer Care in Silchar,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhijeet1526
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Card Delivery

Address:Pune, Maharashtra

Hello,

This is Abhijeet working with the Advertising Company. I was supposed to receive my HDFC Debit Card 15th November. I got a message from Blue Dart stating- we tried to Deliver a shipment to you. Please contact us.[with shipment number details]
1- I was available for the whole week in the office they why didn’t I receive the card?
2- If Blue Dart have really tried to contact me, then why they didn’t put...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
knr2007
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered: Consignees Address is Incorrect

Address:Bangalore, Karnataka

Hi,

This is Narasimha, I was supposed to get a courier from Citi Bank. Citi Bank sent this courier to my Residential address.

1)Courier Field guy(Santosh : +91-[protected]) called me and asked my office details, then I asked him to deliver at my home address,which was mentioned on my courier. I could not receive it even after two days. Then I called him asked about the status. He replied that, the address is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
danish jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering debit card

Address:Meerut, Uttar Pradesh

all the employes of blue dart are just useless...i was informed on my cell that a credit card packet from HDFC is to be delivered to me..but, at the time of delivery i was not at my place so told the courier man to plzz resend it after some time..then...he replied that he's not free for only my work..and will send my courier back to mumbai..and just wrote on the paper that the customer has not shown his I.D.....after 2 days when again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mark01245
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive Language and Threaten

Address:Gorakhpur, Uttar Pradesh

I am very annoyed with the blue dart service in Gorakhpur. Man who is having franchise of Blue dart in Gorakhpur is not a good person. My Courier(package) was reached to his office in the early morning it was confirmed by him when i called him. He said that he will delivery it to recipient by noon but when i again called him in the noon then he said he will deliver it by evening. Again when it didn't reached it by evening the he said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulmehta11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Delivery Report of Courier

Address:Pune, Maharashtra

Blue Dart has the worst courier services I have ever used. I belong to Delhi and I am working in Pune for now. On Diwali, my mother had made some sweets at home and couriered me as I could not go home this Diwali. Blue Dart instructed to write "Home Made Sweets" on the box as the parcel contained edible item.
The courier was dispatched. After waiting for 3-4 days for the courier, I checked the status online which showed that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kinmahesh
from Chennai, Tamil Nadu
Report
Copy

delayed service

Address:Chennai, Tamil Nadu

I had booked a consignment containing some important documents from chennai to goa using blue dart courier services from Annanagar branch LR no [protected] dt 02/11/2010 paying a high service charge of Rs 250. Blue dart service claimed that they will deliver the consignment within 24hrs max. but till today i.e 8/11/2010 the consignment has not reached the sent address. when asked the blue dart customer service they dint give me correct...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neela roy
from Mumbai, Maharashtra
Report
Copy

Non Delivery of Consignment

Address:Mumbai City, Maharashtra

Dear Sir,

Consignment No [protected] Booked on 02.11.10 from Kolkata. Delivery on 03.11.10 morning.
The following consignment has not been delivered to me even till today irrespective of multiple followup & mails to Customer service Manager.
A confirmation mail was sent by the Customer service Manager stating that the delivery will take place on 06.11.10 morning by 9am. When contact the Custoemr Service of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vatsankb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN DELIVERY, & MANNER LESS CONSUMER EXECUTIVE

Address:Maharashtra

It's pathetic company who does not take customer's concern and requirement seriously

I booked courier via blue dart
[protected]- Ref no.

They took three days to deliver document between Mumbai to Nagpur , while other courier services also take three days to deliver the same but they charge 35/- while blue dart charges 250/-.

I selected Blue Dart cause it was very urgent, but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nkushwaha008
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY PAN CARD

Address:Faridabad, Haryana

Way bill numbers
1. [protected]
2. [protected]
3.[protected]

I have received many correspondences & PAN CARD cards THROUGH LAST AWB NO. [protected]
through Bluedart.

This is the second instance in last 3 months where Bluedart has not delivered the PAN CARD in my address & conviniently returned the same.

None of the staff has even bothered to contact me over phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chat_neha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DHL /FNY - Parcel

Address:Maharashtra

I had used the service of Fashionandyou for a perfume of 3800 rupees. the parcel was faulty and knob wasn't working, sot hey told me that Blue Dart will pick it up.

However the Blue Dart guy at Worli, never gave me any receipt of the parcel being sent back, despite me asking them twice on this.

Fashionandyou on the other hand isn't reverting either on my money refund.

I've been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
junibhaduri
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noting down Identification Number

Address:Chennai, Tamil Nadu

BlueDart Courier is generally used by banks to send credit cards and cheque books all other important documents. They demand a photo identity before handing over the document which I agree is for security reasons. I am ready to show them and and also ready to let them write down the type of photo identity I have shown ie driving licence or passport etc. but not ready to let them write down the no. of my passport or driving licence. To this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Phoenix Jain
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of Doc.

Address:New Delhi, Delhi

Ref : Docket no.[protected] dt:[protected] Time : 07:00 PM (Kolkata -Delhi)

I am Sachin from Albeli Fashions Pvt.Ltd.. We have despatched an important doc.as per the referred details.But very sorry to inform that it had not yet reached its final destination till today morning 11:00 AM dt:[protected].
We came to know that our doc have reached New Delhi CP area in the evening dt: 27-10-10. We hv tried our best to get that...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy