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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 519

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L
lalit1989
from Noida, Uttar Pradesh
Jun 30, 2011
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Address: South Delhi, Delhi

to whom so ever it may concern. this is to inform you that few of your employees in above mentioned city are involved in not delivering the sunfeast nd vivel magazine's. these magzines came to your saket point and were not delivered to the destinations they were had to be sent.About 30,000 issues of these magazine's were sold to the (kabadi) for there own profit. This thing came out through a personal source. 7( seven) people (employees of blue dart)are involved in it.. 4 ( four) of them are delivery man.
i hope that my letter finds some space in your mind. kindly take some serious actions against the people.
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sunil_ahuja21
    from Barmer, Rajasthan
    Jun 30, 2011
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    Address: Patan, Gujarat

    My Courier Docket no-[protected] has been couriered from gurgaon to patan but bluedart is refusing to deliver it to Patan.Bluedart Gurgaon has changed the pincode of patan-384265 to siddhpur-384151 at the time of receiving the courier but now here from mehsana they are refusing to deliver it to patan by saying that they do not provide the service in Patan district.
    if it is the case then they should have not accepted the courier.
    Aug 13, 2020
    Complaint marked as Resolved 
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      J
      jeevendr62
      from Mumbai, Maharashtra
      Jun 29, 2011
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      Address: Uttar Pradesh

      Blue Dart Express Ltd .
      Blue Dart Express Ltd .Noida sector-16 branch Very slow worker and This is a fraud courier service
      My pack is not send my address my pack
      TOD No. [protected]
      my cel no.+91-[protected]
      jeevendra upadhyay
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear i agree your point.
      they are not coming the address and the update their status that is "
      #Waybill No : [protected]
      Pickup Date 02 September 2011
      From Chennai
      To Noida
      Status Consignee Not Available At Given Address
      "
      my cell no is [protected]
      Krishna Kumar
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        S
        Seraphic
        from Bengaluru, Karnataka
        Jun 27, 2011
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        Address: Karnataka

        BLUE DART - UNABLE TO DELIVER - VERY RUDE BEHAVIOR.

        AWB no : [protected] sent on 21st June from Faridabad, not delivered in Bangalore till 27th June.

        Called blue dart regarding the status and the reply is improper address, i provided the address and telephone no at 3 pm , but blue dart refused to deliver saying they do not have staff.

        To my horror when i enquire the status of the shipment i found that my consignment was picked up without having consignee's contact no and address....who on earth works like this?

        Customer service was so rude, when i requested to deliver it to my friend as he was in Yelahanka, BLUE dart asks to send the rubber stamp, how disgusting!

        Such a pathetic service, do they really understand urgency why people spend so much money to send it courier??????

        Blue Dart — Non delivery of documents

        I have not received the documents from my bank. Careless company. Tried calling them no body picks up the phone.
        Hi,
        Subject- Non-delivery of packet (AWb No. [protected])

        I received a message from bank side on 3rd February, 2013 regarding dispatching of courier at my address and today is 13th February, 2013 but no courier received till date. Even though regular follow ups with blue dart customer service center but people not answering the calls or a recorded message pass to us for delivering of packet on between today noon. Its very pathetic for me to call everyday to courier service regarding my courier.
        I am very depressed to whom i call for my courier packet. Please escalate the matter as some important documents is in the packet which may be lost either misplaced by courier agency. I have no information regading my courier.

        Hope for your prompt support and quick reply!!!

        Delivery not done on time

        Delivery of goods not done from last week even goods has laid in blue dert office . I an taking continues follow up
        worst

        Complaint

        Disgusting service, No politeness at all to the delivery boy !!

        Utter Nonsense !!
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          M
          monimandir
          from Bengaluru, Karnataka
          Jun 21, 2011
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          Address: Pune, Maharashtra

          Hi,

          This is the complaint against courier company(blue dart), My courier came for ICICI bank card in Blue Dart on 12-June-2011. I'm following Blue Dart courier member from 14-June-2011 everyday and he is saying your courier will be delivered by tomorrow, tomorrow ...., and today is 21-June-2011 still I'm waiting for my courier. Today I also called the same person on [protected]. but now he is saying your courier has been returned back to company. Is this the way to delivered the courier? , even I have spend my a lot of time only for knowing when you delivered my courier...

          Please do needful for the same.

          Regards
          Mahendra
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Hi,

          We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Bank Customer Service Team.
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            V
            Varun Singh
            Jun 15, 2011
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            Address: Uttar Pradesh

            Dear Team,
            CITI Bank snd a packet on 08/06/2011 by BLUEDART couriers from chennai to noida nd the courier reach at noida on 09/06/2011,I personally visit to Bluedart courier office but they people treat me like a footbal they rotate me one place to another place.i requested to the manager of the office Mr. Umesh but he is also recomended ne to another person after visiting the the bluedart courier office 6 days daily than they deliver the packet to meon 15/06/2011 with attitude and one more thing i like to share with u that they people not take take the PAN Card,Driving Licence,Voter I.D.as a identity proof it means they over ruled the Indian government rules and regulation.so this is my complaint that if i find the unconvenienc than other person will.Because they ever do what they want ..so please do the needful....
            My shipment no. is [protected]
            Thanks & Regards,
            Varun Pal Singh
            +91-[protected]
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              D
              djmehta7
              from Thane, Maharashtra
              Jun 14, 2011
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              Address: Gujarat

              Waybill no [protected]

              Delivery date was 14Jun. I confirmed this by calling three times on 14th Jun. Customer care said that they will diliver on 14Jun only. but I haven't received it on 14th Jun.
              Very bad response from consern person from blue dart office phone number...
              Now on the internet they have updated status with incomplete address or no contact...what a bluff..!!!!!
              my waybill no is [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              I am waiting for my product micromex a78 coffee and the product id is [protected] it is not delivered on time i am waiting since 14th november bacause the delivered date is 14th but it's 22nd november i am still waiting please tell me where is my order delivered my order as soon as possible.
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                S
                saumya_sri2002
                from Gurgaon, Haryana
                Jun 13, 2011
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                Address: Central Delhi, Delhi

                Hi, my name is Saumya Srivastava. My credit card was to be delivered on 9th of june by the Blue Dart courier. Then I was been told that I was not available at my office that it why it was not delivered whereas I was at my office. This continued for another 4 days, daily I was been told that your package will be delivered in the respect of PRIORITY. I am literally pissed off by the worst courier service I have ever seen in my life. I am also marking a mail to HDFC not tot send the packages by Bluedart who doesn't understand the meaning of service and urgency. My order no is- [protected]. The branch office where my package will come is in noida sec-63 which is just 10 kms from my office in sec-3. I expect some strict action should be taken in this context.
                Saumya Srivastava
                Associate Producer
                Newzstreet
                Aug 13, 2020
                Complaint marked as Resolved 
                My contact no is [protected]
                I am very disappointed with the bluedart service. Even a local courier service would be better. These people have taken already 10 days but are not able to deliver the shipment within the city (Gurgaon), yet I havn't received my courier and dont know when I will get it. Even the local courier boy will call before delivering anything or will call if the person is not available at the said address. But these guys dont even bother to call and if I called at the customer care no. those guys are purily lying. One day they said to me that my shipment has been sent back and when the next day I called they told me its still lying with them. Next time I called them to deliver the courier to me they said it will be delivered the same day. But again disappointed. Then today I took leave from office as they said they can only deliver after 10 AM. And today also I called them six times but nothing i got.
                It contains my Form-16 the most important document for a salaried person.
                Hopefully in future I would never have to take the service of BlueDart. And also will not recommend this to anyone.

                waybill no: 69113806252 not delivered yet

                waybill no: [protected] was supposed to be delivered to me on 14th Oct, 2014 but it has not been delivered till date and online status is showing in transit since 15th Oct, 2014. Kindly help me.
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                  K
                  Kumarbabanagar
                  from Mumbai, Maharashtra
                  Jun 11, 2011
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                  Address: Bangalore, Karnataka

                  Sir,
                  Sub : Complaint against Blue Dart Express Ltd.,
                  Courier Company.

                  With reference to the above cited subject, we wish to inform you that we have sent the Original documents of the students through BLUE DART Express Ltd., booked at 3rd Block Branch, Jayanagar, Bangalore on 7th June 2011 around 5.30 pm. to Mr. Kaptan Singh, C/o Pawan K. Sikarwar, Hotel Kiran Vila Palace, Near Bird Santuary Gate, Agra Road, Bharatpur, Rajasthan-321001. However, the same has not reached the destination till date. On enquiry we were told that the parcel had reached Delhi and from there it has been misplaced. We have come to know that there is no BLUE DART Courier service in Bharatpur. They are duping customers by carrying out the task through 3rd party. They have concealed the information that they do not have service in Bharatpur.

                  The said parcel contains important Original documents of the students and their career and future depends on it. We are therefore lodging a complaint of cheating and negligence complaint against BLUE DART courier company who have played with the future of many students.

                  The Shipment copy bearing No. [protected] dtd 7/6/2011 and Cash Bill No. 386831 dtd 7/6/2011 for your kind reference.

                  We request you to treat this matter with top priority and take appropriate action against BLUE DART Courier Company as the future of the many students is at stake.

                  Thanking you,
                  Yours faithfully,
                  Sd/-
                  Rajkumar
                  Mobile No.[protected].
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    manoj sain
                    from Chennai, Tamil Nadu
                    Jun 8, 2011
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                    Worst Courier Service ever seen

                    Address: Faridabad, Haryana

                    Blue Dart - Worst Courier Service ever seen...
                    My name is Manoj Kumar Sain. I am highly upset to see BLUE DART WORST SERVICE......... My mobile handset booked from Latsbuy is reched at Faribad Office at dated 04.06.2011 but I haven't received my courier till date...though i have been constantly in touch with their customer service...
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                    A
                    anubhav_gandhi
                    from Noida, Uttar Pradesh
                    Jun 6, 2011
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                    Address: Uttar Pradesh

                    Hi ,

                    I was expecting a courier from Blue Dart (WayBill no : [protected]) today(6th June 2011) and the website itself said that it was to be delivered by today. I had also recieved a response to my mail from Blue Dart at 11:30 AM in the morning which stated that the packet was already out for delivery.

                    I did not recieve the packet today and the people at the helpdesk do not have any status updates whatsoever. It took me around 5-7 tries at the helpline number to actually reach an executive which anyway did not help. I wish to get it to the notice of this renowned courier service's officials and would also seek an explanation about the disappointing service that i have recieved.

                    At times things are important for u and must be delivered in the mentioned time frame.

                    Thanks,
                    Anubhav.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      Sudhanshu_roy
                      from Kolkata, West Bengal
                      Jun 1, 2011
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                      Address: East Delhi, Delhi

                      Dear Sir/Madam,

                      I wanted to send my photographs (Weight not more than 50 Grams) through Blue Dart Express Ltd as I thought they would have their service in destination city (Darbhanga). The charge that they wanted for the packet was Rs.280/- and they said that for any document less than 500 Grams the rate they charged was Rs.280/-.
                      Usually Indian postal service charges Rs.25/- for documents having similar weight. The Professional Couriers charge Rs.40/-. DTDC courier service charges Rs.90/- for documents weighning 250 Grams or less.
                      I want to know if the postal and delivery services charge are regulated or not. If yes why there are such wide variations. If such charges are not regulated then how is the consumer interest protected.

                      Thanks & Regards,
                      Sudhanshu Roy
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        firoz advocate
                        from Shimoga, Karnataka
                        May 30, 2011
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                        Address: Uttar Pradesh

                        sir, mera family ka pan card 26/05/2011 ko varanasi to mumbai wapas kr diya gya mughe blue dirt courier dwara yeh btaya gaya ki address mere aria me nhi aata,isliye wapas kar diya aur delivery corier dwara nahi ki gayi... plz send my pan card.by another courier and pan acknowledge no..[protected], [protected], [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          Shahsank
                          from Agra, Uttar Pradesh
                          May 30, 2011
                          Resolved
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                          Resolved

                          Address: Faridabad, Haryana

                          I have a serious issue with bluedart Courier Services, working style they never deliver this not only happen with me only many of my friends also suffered with blue dart service.

                          This is two courier some company send me via blue dart but they returned both time and reason was address incomplete, Some One tell me why i give wrong address to company who is sending me Cheque, all other courier come all other mails come on same address but blue dart says i m not exists. what a f...

                          nyways i called up in blue dart office and ask them to give call to field boy so that i can make him understand where i m located so that he can deliver next time but i don't get any reply Blue Dart Courier Services, Sucks Man Never Use Blue Dart Courier Services,


                          BlueDart[protected]

                          BlueDart[protected]


                          Never Use BLUE Dart Courier Service , Faridabad , Delhi , Gurgaon , NCR any wherer in india
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            showkatl
                            from Bengaluru, Karnataka
                            May 25, 2011
                            Resolved
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                            Resolved

                            I had booked a courier with BlueDart on May 20, 2011 because it was urgent and wanted on time delivery. Bluedart charges almost 5times more than any other courier service for 24hr delivery. Courier was booked from Bangalore to Srinagar. Courier never got delivered till date. On contacting Bluedart customer care i was told there was curfew in Srinagar and that's why it's not been delivered. As for as my knowledge goes, there were some restriction on moment on May 21, 2011 only for a day. But yesterday one of the Bluedart executive had argument with me and said curfew was lifted just 6hrs back... a big lie which when i asked can he prove it in consumer court he was quiet and promised a callback in 5mins. But that never happened. I had to call again to their tracking incharge and he promised a deliver will happen today (May 25, 2011) but till now May 26, 2011 neither the delivery of courier happened nor has receiver been contacted although there are 2 contact numbers mentioned on the packet.
                            This show how highly unprofessional they are. Had i booked with any other courier i am sure delivery would have happen on time and also i would have saved money.

                            Status as per Bluedart website on My 26, 2011
                            Waybill No : [protected]
                            Pickup Date 20 May 2011
                            From Bangalore
                            To Srinagar
                            Status Delay Caused Beyond Control
                            Contact Customer Service

                            I would definetly want to have some action on these unprofesional people who claim to be the leaders.

                            Regards
                            Showkat
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            blue dart maisuma srinagar...
                            same to me i open my new account in Axis bank and my way bill number ([protected]) shows that my kit was delivered in 22th june and today is 27 july... and i call many times on [protected] but no one is answering my call ... now i m going to clam on these unprofessional persons...
                            these guys doesnt even hav a valid cntact number ...
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                              R
                              reema t
                              from Bengaluru, Karnataka
                              May 24, 2011
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                              Address: Mysore, Karnataka

                              I had sent 2 couriers to Bhopal from Mysore through blue dart and one of them is lost containing watch.
                              I want to claim money back.
                              Details of courier is:
                              no.-[protected]

                              Kindly take some action and give your response.
                              regarding lost courier
                              I had ordered products from 99labels.com in january, 2011 but till now i hvn't got it.Regarding this i have complained many times in patiala, punjab office but they did't respond.
                              I want to claim money back, otherwise now i will take the case in the consumer court.
                              Details of courier is:
                              no.-[protected]

                              With regards,
                              Honey Goyal,
                              [protected]
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                                N
                                neviljose
                                from Bengaluru, Karnataka
                                May 24, 2011
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                                Address: Ernakulam, Kerala

                                On May 24th 2011, I received a certificate through courier. Unfortunately the certification board sent it through Blue Dart, I don't know why they choose Blue Dart.

                                I received a call from Blue Dart executive on 4PM. He told me to rush to the Blue Dart office and collect the courier as soon as possible. I had to cut short my office hours to collect the certificate.

                                When I inquired about delivery at home, they simply said that it is "not possible". Whereas DTDC and Professional delivers package directly at my home.

                                Despite of this inconvenience, when I reached office they made me wait for more than an hour. I asked them why I have to wait for a long time. Then came an executive in Ernakulam office with strange spectacles ( with lens as thick as soda glass). He told me that they took those couriers to "Out of delivery" section, and he followed with usage of abusive language. I don't know why I have to hear that.

                                I will not ever sent a courier through Blue Dart. I request you all to double think when you use Blue Dart service.

                                Regards
                                Nevil
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                                  R
                                  rajneesh.d.singh
                                  from Mumbai, Maharashtra
                                  May 24, 2011
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                                  Address: Delhi

                                  dear Sir

                                  my name is Rajneesh Singh.

                                  I have lost my debit card few days back so immd I have launched the complaint at ICICI call centre for reissuance of a fresh card.

                                  The card was to delivered by Blue dart but After a 2 days long chase, I have NOT RECEIVED the my package.

                                  I have spoken to Ms Richa Virdi & Kamini Sharma to get the update regarding delivery but surprisingly received a very harsh answer that the shipment cant be delivered.

                                  I am writing this to the consumer forum to sortout the matter.
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                                    goyalalok2000
                                    from Gurgaon, Haryana
                                    May 15, 2011
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana

                                    Dear Sir,

                                    Kotak Bank sended a draft via Blue dart having AWB [protected] which was not delivered by blue dart and they sended back the draft to kotak with a feedback that address is not reachable without visiting the address.This was not Happining first time as these things are going from last couple of years

                                    I Have compaint for the same to Blue dart customer care but no action was taken by the company..

                                    Note :- My address is correct and reachable due to ir-responsible behaviour of Blue dart Staff i have not received the draft and need to pay the penalty ..

                                    i request you to kindly look into the matter as these things are going on each and every time due to in-efficient working of gurgaon bank stafff

                                    Regards
                                    Alok kumar
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      jasintha
                                      from Chennai, Tamil Nadu
                                      May 9, 2011
                                      Resolved
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                                      Resolved

                                      Address: Tamil Nadu

                                      The delivery system of Blue Dart courier serves is the worst I have ever come across in my life. My bank had dispatched my credit card through blue dart courier service about 1 week ago and I was informed by my bank that i will receive my package the next day.

                                      The stupid delivery people at blue dart say that they were not able to find a 3 store commercial building in Anna Salai! And i was calling them about my delivery every day to hear them say that their executive informed them that they were not able to find the person to when the parcel must be delivered( me). I am employed in the concern for about 2 years and how is it possible for the delivery people not to find me in the office?
                                      This needs serious action as it was an important package from my bank....
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Blue Dart — Bad delivery system

                                      Blue dart has the worst delivery system. We give our office address so that we are available there on weekdays and we can get our consignment.
                                      And I also did the same, now I was at my office and they didn't deliver it. Then I receive an SMS that the delivery was failed for my consignment number [protected].

                                      I called customer care and they say the delivery boy cannot call all customers.As if customers consignment is of no importance to them.
                                      Now, they are asking extension number and all. But I was in my office when the delivery was tried. Why can't they call on mobile number that was provided for consignment?

                                      If they can send me SMS on the mobile for failed delivery why can't they call me on the same mobile for successful delivery.


                                      Where is the logic in that?

                                      I am missing important parcel. Now it is Friday and they don't want to delivery today and tomorrow I won't be in office. So I won't get my parcel till Monday.
                                      Gosh! If on Monday they try to call my extension and I am not available there they will send an SMS to my extension. I don't know who will get that SMS.

                                      Mobile number is no good friends.

                                      World switched to mobiles and for better than good I will switch to some other courier service.
                                      Request: All Govt and Private Companies sending any consignment to me please do not use Blue Dart.

                                      Thanks,
                                      Nikhil
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