Express It Courier Complaints & Reviews
Dear Sir
I was expecting the courier from ICICI Bank which was sent thru Express IT Courier.I am not been told AWB no.All couriers sent thru the EXPRESSIT from ICICI Bank are either delivered very late or not at all delivered to me.I only came to know when they called from different branch and said we are not the delivering branch.I dont know that delivery branch had made attempts to deliver or not.I am sure they didnt turn...
I was expecting the courier from ICICI Bank which was sent thru Express IT Courier.I am not been told AWB no.All couriers sent thru the EXPRESSIT from ICICI Bank are either delivered very late or not at all delivered to me.I only came to know when they called from different branch and said we are not the delivering branch.I dont know that delivery branch had made attempts to deliver or not.I am sure they didnt turn...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Compulsion for Contact No.
Dear Sir,
Ref : POD [protected].
When I contacted Mr. Sushant & Ajit Chavan at Express IT, (Tel No.[protected] I came to know that my courier has been returned to Delhi since my room found locked.
As per as courier other courier companies they do not accept any courier without contact no. to avoid return the courier whenever courier boy found locked room or office they calls and...
Ref : POD [protected].
When I contacted Mr. Sushant & Ajit Chavan at Express IT, (Tel No.[protected] I came to know that my courier has been returned to Delhi since my room found locked.
As per as courier other courier companies they do not accept any courier without contact no. to avoid return the courier whenever courier boy found locked room or office they calls and...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non Delivery Of Pan Card
I had applied for address change in Income Tax Database which results in issuance of New PAN Card. The Department has sent the same at my residence address by Express IT Courier on 24/12/08 and the same was delivered back to the Department with a mark saying "Representative Assessee has shifted". Am Amazed to know that and quite frustrated by this way of attitude of the company....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
PAN CARD NOT DELIVERED
DEAR SIR / MADAM
I HAVE APPLIED PAN CARD 2 MONTHS BACK, BUT I DID NOT RECEIVE IT. HENCE I HAD MADE AN ENQUIRY WITH NSDL MUMBAI.
NSDL HAS INFORMED THAT THEY HAVE ALREADY DESPATCHED THE PAN CARD ON 09-Dec-2008 BY Expressit Logistics Worldwide Ltd, vide their airway bill no. [protected]. I HAD CONTACTED EXPRESS IT CHENNAI BRANCH (PERAMBUR), THEY INFORMED
ME THAT THE ADDRESS WAS WRONG, WHERE AS I CHECKED...
I HAVE APPLIED PAN CARD 2 MONTHS BACK, BUT I DID NOT RECEIVE IT. HENCE I HAD MADE AN ENQUIRY WITH NSDL MUMBAI.
NSDL HAS INFORMED THAT THEY HAVE ALREADY DESPATCHED THE PAN CARD ON 09-Dec-2008 BY Expressit Logistics Worldwide Ltd, vide their airway bill no. [protected]. I HAD CONTACTED EXPRESS IT CHENNAI BRANCH (PERAMBUR), THEY INFORMED
ME THAT THE ADDRESS WAS WRONG, WHERE AS I CHECKED...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
ICICI bank courier was not delivered
Courier from ICICI Bank was not delivered
A courier was sent by ICICI Bank to me in mumbai with POD No [protected] on 6/11/2008. It was not yet delivered. My house is not locked since last couple of months, there is always somebody in the home at all times. The courier contains an important stament of account whioch I require on very urgent basis and i am now suffering for company's carelessness.
I would like to bring the...
A courier was sent by ICICI Bank to me in mumbai with POD No [protected] on 6/11/2008. It was not yet delivered. My house is not locked since last couple of months, there is always somebody in the home at all times. The courier contains an important stament of account whioch I require on very urgent basis and i am now suffering for company's carelessness.
I would like to bring the...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Courier not delivered to the address
These ppl didnt deliver courier but they claim that courier is delivered and sign is also taken. ICICi records sat tht courier is dispatched but i didnt receive anything yet...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
worst service in india
HDFC bank had sent a courier by you. But still i haven’t recieved any courier.so pls this is request to you that findout my courier any sent to me on my proper address that HDFC bank had given to you. my contact no is [protected]. and my courier airway no is [protected] send on 17.09.08...Belive me i dont have word to write about UR service ITS WORST WORST.., ITS MY REQUEST PLS UPDATE UR PHONE NUMBER SO U CAN CONTACT U....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
courier Not received Yet
Hi,
A courier was sent by Kotak Bank to with the name Pradeep Kumar.R with AWB No [protected] on 31/10/08. But it was not delivered Still.
The cover contains an Credit Card which issued by the Kotak Banks Ltd.
Need immediate action for this.
Regards,
Pradeep Kumar.R...
A courier was sent by Kotak Bank to with the name Pradeep Kumar.R with AWB No [protected] on 31/10/08. But it was not delivered Still.
The cover contains an Credit Card which issued by the Kotak Banks Ltd.
Need immediate action for this.
Regards,
Pradeep Kumar.R...
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Dear Sir
I have never seen such a lazy/sluggish and non-sincere courier company in my life. I am working for a Telecom company. My bank sent a document to me which is very important. Which is not at all delivered to me.
They deliver tappals according to their convenience. They are not at all sincere. When I tried to contact call center numbers[protected]/16/17/12) more than 100 times, THEY NEVER LIFTED THE PHONE....
I have never seen such a lazy/sluggish and non-sincere courier company in my life. I am working for a Telecom company. My bank sent a document to me which is very important. Which is not at all delivered to me.
They deliver tappals according to their convenience. They are not at all sincere. When I tried to contact call center numbers[protected]/16/17/12) more than 100 times, THEY NEVER LIFTED THE PHONE....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
not received courier/wide bill no. 5059137963
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Courier from ICICI Bank was not delivered
Courier from ICICI Bank was not delivered
A courier was sent by ICICI Bank to me in Pune with AWB No [protected] on 11/9/2008. It was not yet delivered. I took Express It's Pune's contact number but even after trying for hundreds of times no one is picking up the phone. My house is not locked since last couple of months, there is always somebody in the home at all times. The courier contains an important stament of account...
A courier was sent by ICICI Bank to me in Pune with AWB No [protected] on 11/9/2008. It was not yet delivered. I took Express It's Pune's contact number but even after trying for hundreds of times no one is picking up the phone. My house is not locked since last couple of months, there is always somebody in the home at all times. The courier contains an important stament of account...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
ICICI courier was not delivered
A courier was sent by ICICI Bank to the above name with address 6-1-585/1 (11/2RT), Khairatabad, Hyderabad-500004 with AWB No [protected] on 18/8. But it was not delivered stating that my door was locked and the cover was sent back.
I would like to state that that my house will never be locked and we are available in our house all the days.
The cover contains an important communication and I have suffered a lot because of non...
I would like to state that that my house will never be locked and we are available in our house all the days.
The cover contains an important communication and I have suffered a lot because of non...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non delivery of the courier
Dear Sir
SBI card has sent me my updated Credit Card 2 times. But this courier company has not delivered it at all.
I have never seen such a lazy/sluggish and non-sincere courier company in my life.
I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.
Yours faithfully,...
SBI card has sent me my updated Credit Card 2 times. But this courier company has not delivered it at all.
I have never seen such a lazy/sluggish and non-sincere courier company in my life.
I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.
Yours faithfully,...
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I have never seen such a lazy/sluggish and non-sincere courier company in my life. I am working for a private sector company.. All couriers sent thru the EXPRESSIT either delivered very late or not at all delivered to me.
They deliver credit card from axis bank. They are not at all sincere.Fortnight ago, I got SMS from axis bank stating that my card has been approved, but so far they didn’t deliver at all.One guy from Express...
They deliver credit card from axis bank. They are not at all sincere.Fortnight ago, I got SMS from axis bank stating that my card has been approved, but so far they didn’t deliver at all.One guy from Express...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Not delivering the goods to the Address Specified
Dear Sir,
I don't know why always Express IT Couiers shows a problem in delivering the item to the specified address. Delivery address mentioned was my residence address but they trying to deliver the good to my office address (As I am in night shift I can't recieve the courier). Because of this reason this the third time my courier is sent back to the bank. On calling i metnioned about my resd address, main thing...
I don't know why always Express IT Couiers shows a problem in delivering the item to the specified address. Delivery address mentioned was my residence address but they trying to deliver the good to my office address (As I am in night shift I can't recieve the courier). Because of this reason this the third time my courier is sent back to the bank. On calling i metnioned about my resd address, main thing...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
non delivery of pan card at my at my home.
respected sir,
my pan card came through your courier service, but they did not deliver it at my home and make a call me on my mobile and orderd me to come EXPRESS IT courier office at cantt varanasi (up). which is 5 k.m. away from my home. as i was ill at that time so i could not come to their office and i send my son to receive pan card to their office but they rudely said to come with your mother otherwise...
my pan card came through your courier service, but they did not deliver it at my home and make a call me on my mobile and orderd me to come EXPRESS IT courier office at cantt varanasi (up). which is 5 k.m. away from my home. as i was ill at that time so i could not come to their office and i send my son to receive pan card to their office but they rudely said to come with your mother otherwise...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Not Received Courier
Hi,
I got courier till now i didn't receive any docs..This is 5th time the bank people are sending internet banking passwords to me through this EXPRESS IT courier ..I have not received any thing.
Please treat this as urgent and get back me on properaction..
The bill number as follows...EXPRESS IT courier vide AWB no [protected]
Regards,
Ramesh
[protected]...
I got courier till now i didn't receive any docs..This is 5th time the bank people are sending internet banking passwords to me through this EXPRESS IT courier ..I have not received any thing.
Please treat this as urgent and get back me on properaction..
The bill number as follows...EXPRESS IT courier vide AWB no [protected]
Regards,
Ramesh
[protected]...
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Express IT courier is the lousiest courier company, I have ever come across. I have serious doubts whether they are really making any effort to deliver the packages or simply sending SMS that they are unable to deliver the package.
What kind of a service providing co gives wrong numbers to it's customers. Instead of sending SMS, they can call us and advice about the courier. Even the numbers provided in the...
What kind of a service providing co gives wrong numbers to it's customers. Instead of sending SMS, they can call us and advice about the courier. Even the numbers provided in the...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non delivery of packet and non-reachability of their telephone nos.
I got a sms in my mobile no:[protected] that my AWB packet no: [protected] was tried by Express IT to deliver at my residence but could not deliver it. They had given a telephone no:[protected] and asked me to contact me immediately. I tried contacting them at this no. several times but each time some on picks up the phone and disconnects it. This kind of mishief from a professional courier agency is not acceptable. I am amazed what kind...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non-Delivery of Courier from ICICI Bank
They send across an SMS asking to call a number[protected] etc., then as new invention land line gives a message saying it is switched off!!! And the delivery boys thinks that they are the customer and paying for us to take delivery... You should be ready at his feet to answer his call... They can't even find an address to deliver they will call you and ask for the location / land mark... till you say they won't even say from...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Reiterating Poor Courier Co chosen by ICICI
The courier company has amazing workforce:
1 They come to deliver unannounced and than scold the person at not being available
2 Customer Service no is never picked up (unless you persistenlty try your luck for a million times)
3 The delivery staff never picks up their phone
4 Tracking system and the site is hard to locate on web
ICICI should take cognizance of this thrid party reducing their customer...
1 They come to deliver unannounced and than scold the person at not being available
2 Customer Service no is never picked up (unless you persistenlty try your luck for a million times)
3 The delivery staff never picks up their phone
4 Tracking system and the site is hard to locate on web
ICICI should take cognizance of this thrid party reducing their customer...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Non Delivery of the Item
I recd a SMS on Saturday 16th Feb 2008, at 8:30pm. FRom EXPRESSIT, stating that they had visited my residence and since it was closed were unable to deliver the package. The package contents was my Credit Card from ICICI bank.
After being unsuccesful to get thru to them on Sunday, on Moday i did get trhu.
Even on Monday, someone would pick the phone and disconect it immidiately. The number given to me was [protected]. Finally...
After being unsuccesful to get thru to them on Sunday, on Moday i did get trhu.
Even on Monday, someone would pick the phone and disconect it immidiately. The number given to me was [protected]. Finally...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Courier Not Received
Hi,
I got a courier till now i have not recieved because the so called rules stated by the courier service. They will deliver only between 9:00 to 6:00. My office time is between 8:30 and 5:30 and i will be back only by 7:15 P.M. I have adjusted one day by saying can i get around 4:30 and they say it is not possible and u should receive only on time and not get from the courier
office even though i produce the ID card. This...
I got a courier till now i have not recieved because the so called rules stated by the courier service. They will deliver only between 9:00 to 6:00. My office time is between 8:30 and 5:30 and i will be back only by 7:15 P.M. I have adjusted one day by saying can i get around 4:30 and they say it is not possible and u should receive only on time and not get from the courier
office even though i produce the ID card. This...
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Express It Courier Recent Comments
- unethical business
On 13th September.2012 Pan was despatched...1 - Not Delivered Local consignment after 3 days
My Local consignment has been booked on Dt:03-01-2012...2 - not received sbi credit card by express it courier
sir my name is SAMIRAN KUMAR ADDRESS;- 10TH...10 - Non receipt of packet of Cheque Book
Express IT Courier is very irresponsible and...10 - PAN CARD PACKET NOT RECEIVED
MY AIRWAY BILL NO. 2886990212 AND PAN PACKET...3