Club Factory Complaints & Reviews

I ordered from club factory on 18 aug, 2019.
It went under custom clearance on 26 aug, 2019

Estimated delivery date was 4 sep, 19 but yet my order is not arrived and its still under clearnce

I even talked to customer support via chat, phone and email.. All said to wait for the order but now it has already been near 20 days
So please either deliver my order or initiate my refund in my bank account as soon as possible

Please find attached screenshot

I had ordered on 10th of August ear pod but up till date nor I received it the package nor my refund amt. I kept on mailing but no reply from them. I will appreciate if I get my money back. It's more then a month now. They said that the courier person did not collect the package. It is not my problem if they did not collect they are making the customer a fool. Pls I will appreciate if they refund my amt.

I have ordered two t - shirts from club factory online shopping site on 24th and 28th of august. With the confirmation of the order the approx delivery date was also give that was 5th of september and 11 th of september respectively. Today is 12th september and i haven't received any of the products yet which i ordered. So today i called up the club factory people and they told me that they had already shipped the orders and our courier partners are delaying in receiving the order. Then i tried calling delhivery (The delivery partner of club factory) people through the number which the club factory people gave me and the same number which they have displayed on their portal, but it says "the no. You are calling is not in service". Now you only tell what should i do regarding this. It has been two to three weeks that i'm pissed off with this. Please do the needful as soon as possible because i won't be there in kolkata after this or the next week as there is durga puja holidays. So please delivery it to me within this week. As in there wouldn't be anyone to pick up the order.
These are the product informations :
Product 1 id :- so[protected]
Tracking id : [protected]
Product 2 id :-so[protected]
Tracking id :[protected]
It's a humble request from you guys, please do your needful and deliver the product to me within this week.🙏

Hi

I ordered from club factory on 21st Aug
My order no. : so[protected],
Item shipped on : 24th Aug 2019,
Went in customs clearance on 27th Aug 2019,
Its more then 15 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late.
Please find attached screenshot.

Iam murli tiwari, complaining about my phone which i was ordered in club factory online site, model number ikall k-72 combo my order number is so[protected] was 1.4 inch display which is price was rs :780/-, they had delivered a dummy pieces and when i was spoke to club factory call center they are saying this is not refundable products and they had given your site and please i want refund back

Hi,
I am nidhi kumari from ghaziabad.
I have ordered a girls top (hollow blouse thin sleeve loose sun screen air conditioning knit sweater short top) and paid online but didn't get the order till the last receiving date.
My order no- SO[protected] and order date[protected] and last receiving date[protected].
Request you to assist. And help me get order or money.

Hi sir,
I would like to inform you that today delevery boy called me about my courier he called me twice and when i was ask him please wait for 5min .
But he is talking to me rudely that i need to i have no time and he disconnect my call and now he is not picking my call and cancel my calls. His number is [protected] now his mobile is switched off.

My pods . I have bought them today but its charging is not working and I want to know the main problem behinde it so please help me why the charging case is not working I don't know but I want a solution now . I bought it on 11 sep 2019
But the case not showing anything and not working also my model is (i7S. TWS)
This the model of my pods please find the problem

I have ordered a paidu watch rs 270 on 13 august
including cod charges,
when i recieved the product it is damaged and defective so i applied for returnd..
after returned approved
almost 4-5 times i called for returnd product when i will recieve then no response
today in my account only 220 rs i got..
bt i wanted the product instead of money
and i also suffered 50 re loss.

Dear club factory, please cancel my order as it has taken too long to deliver. I thought it would arrive soon and i would be able to receive it but now the time has come to go back home and so in short, i won't be able to collect my order and moreover it comes in two packages which i don't understand.in short kindly cancel my order. So[protected] thank you!

Seller provided me wrong product and when returning inr 90/- will be deducted from my account why?
This is the fault at seller end why i've to pay any charges for this?

I have ordered "secure guards" (Small hooks to protect from sharp edges) and what i received is quantity 1 from seller.
These things comes in multiple pieces, seller is fraud and should be penalized.

Order delivery estimation was from aug 28-sept 07. Its not been delivered yet. It states tat its under clearance from very long period please solve ths issue and i want my order as soon as possible.

I need my order as soon as possible

Plz fullfil the need and deliver the product as early as possible

I need the product as soon as possible.

Order id-so[protected]

Order Confirm Date: 14th august 2019
Item shipped on : 20th august 2019,
Went in customs clearance on 23rd august 2019
Estimated Delivery Date : 1st september 2019
It's more then 17 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. It's been so long, atleast let me whether it's going to deliver or not.

I have ordered two gown combo but they have delivered cheap and wrong products worth Rs.1078 and which i want back my money or refund me .sir please help me out to get back my money .i am nt satisfied shopping with this sareeclick.com ...it is really unsatisfying for anyone to shop with this sareeclick.com...please sir/madam help me to get back the money

Today i was ordering a female hooded sweater two pieces set (order number - SO[protected] from the club factory app and while i made the transaction... It stopped in between and error was shown. I have a message from the bank that the amount has been deducted. But in the orders section of the app it is showing that it is unpaid. Kindly refund my payment and please do resolve my issue urgently as it is very important.

Order no - so[protected].
Total items -10.

Complaint - stuck in customs clearance since september 1.
I should get delivery till september 13 as it is estimated delivery date given by club factory.
Estimated delivery date - sep 13.

Since september 1, product is stuck in customs clearance. Resolve the matter soon.
I want reply soon.

Complaint - product stuck in customs clearance.

Solve it soon.

My order has been stuck for 24 days in customs clearance. I have tried every possible thing like, live chat, mail, phone calls to the carrier ([protected]) he/she does not respond, even tried customer care no ([protected]/[protected]) this customer care numbers they did not even answered my calls for once!.
I regret installing it (Club factory).

Hii
I wants to get early delivery of my products. I want my product before 13th september 2019. After 13th. I am not in town for 1.5 month.
That’s why i want my product delivery earlier.
I need that product which i purchased form your company.
I don’t know club factory take 15-20 days for deliver the product. Otherwise i will not order at this time.
Please help me with fast delivery of my products.

Order no:
So[protected]
So[protected]
So[protected]

Please revert me on my mail box if it possible. [protected]@gmail.com

I have ordered from club factory app on 14 aug 2019. Order id-so[protected] which is not received till date to me. Company's provided contact number not working and not getting support.
I haven't received my order yet.. Please check and take necessary action on priority.
I want order as soon as possible or refund my full money.

Let me know what is date to be delivered to me or give me my money back.

I have bough a smart watch and his estimate time is out and still i have not recieve it. I will make calls a lot of tume to helpline no but still he do not respond me. When will i track my product he says order is pickes out but have not recieve it, i will very angry. I make such complaunt but my issue is not resolved. Whenever we contacr the seller he did not response me. And when we track shipment today he says that order is oickes out from origin center but still i will not recieve it. Please delivery my package early to me and resolve my this isssue please help me fast