Club Factory Complaints & Reviews

Since i have made a payment... My i really don't know how my order dissappear from my account. I order earning from club factory and i had successfully paid the amount through debit card. After that they mail me the order number. After few days i was still not able to get the order. My
Account has no order history... During the transaction i was alloted the order number so[protected].. But now i have not received my parcel... And customer...

I have ordered one dress piece from club factory but i got wrong product then i apply for return request but seller has rejected my refund request. Even they have picked up my product also... And it happens with two times. So now the situation is, i have lost product as well as my money also.
Please i suggest to everyone please dont order from this site... They dont take care about their customers... M really unsatisfied from club...

I am so disappointed with this shopping website. Delivery, customer support, service is just worst. I returned a product many days before. Delivery person picked up my product but didn't provide me any receipt nor it got updated in my account. The pickup was showing cancelled. So many times i reached the customer care but no one helped or arranged a senior call and closed my query...

Hi,

My order no order number: so[protected] and. I have complaint also but no action from support team, just they are playing with customer sharing time line from past one month.

I have experienced a horrible support services from your chat and call support team. Is this any kind fraud business where you guys making customer fool.

My complaint no is #361152.

Request you to don't...

I have order girls college bag i want to return that order because it is not good but i can't login with my account and want to return and refund that bag and my not satisfied from that order it's not that type of bag it's bit small and I'm club factory is not receiving my customer care service number.please register my complaint against club factory.And want resloution of my complaint and not satisfied from services they gave. It's had delayed...

Hello there, I am very disappointed with the service of club factory. I have ordered a pant from club factory on 1st september 2019. Now, I am not even able to track my product which was supposed to be delivered on 7th but it's already 24th Sept. Even after regular tracking, the status of the product is not even updated ever since 7th September. Tried calling the customer care of club factory several times but no one picked the phone even...

I ordered two dreses from cf one on 18 august as my order no.[protected], courier is delhivery and second on 8 september of order no.[protected], courier is xpressbees and i still haven't got my product. They even called me many times for the adderss confirmation but the result's been the same. I now my both the ordera asap... Please take some serious actions....

Its regarding a cash on delivery order placed 2days ago for a footwear which wasn't confirmed at their front but the order was delivered to me today around 5pm. As i tried it on, it didn't fit me so i thought of returning it. But as i saw that the delivery person has updated that he couldn't deliver the order to me as i was unavailable. So i went to clubfactory site where there was no history of my purchase (May be as my order wasn't confirmed...

I habe ordered a product from your site... During the delivery time i was not at the town so i said to the excutive to give to the near shop so that after coming i can take it from them... But the shopkeeper told me that he doesn't receive any parcell so please solve my problem
Following are some information regarding my order
Courier - delhivery
Date of delivery[protected]
Phone of the executive - [protected]...

Got a call from this number [protected] the caller said i won a tata safari ok you have 2 option you can get amount cash or car.. I asked for cash.. They asked me to transfer 6500rs to their relation ship managers account for vijeta praman patra and taxes and whatsapp your acc number and adhar card after amount transfer you will get 1280000 rs in your account within 5 mins i told them wait i am doing he got excited started telling sir 10 min...

So[protected]
This is my product order number i cancelled it after 1-2 days of order
Club factory says it will refund money in 2-3 business day but it has taken 12 days
Product is of 381 indian currancy which i pay through paytm and didn't get refund either on paytm nor on clubfactory balance every time i check my refund detail it shows error kindly take action and help me to get my refund back asap...

I have ordered a product it was showing that it will reach on 21 but till 22 the product has not been deliverd the product. The order tracking number is [protected] and my order number so[protected]. Please clear my delivery. How much more time will u need. Be quick. I want my order to as soon as possible. It is such a wrong way to distrub a customer u take the money but not provide the services....

I have ordered a sling bag cost 258 (Including cod charge) yesterday from the site. Not on app. But i cant track my order till now... It seems like not accessible... I got a phn col frm club factory too for confrmng the order... And i cnfrmd it by pressing 1. But then also it seems lyk not accessible... How can i track my order which i made on the site??? My order number is so[protected].. Plzzzz resolve my issue!!! 😑 i want to cnfrm that...

I have ordered a product it was showing that it will reach on 21 but till 22 the product has not been deliverd the product. The order tracking number is[protected] and my order number so[protected]. Please clear my delivery. How much more time will u need. Be quick. I want my order to as soon as possible. It is such a wrong way to distrub a customer u take the money but not provide the services....

I have ordered a dress on 20th of august but didn't received my order even after 1month. My order no. Is so[protected]. I am not even getting any help from customer care executive also. They always asked me to wait for 2 or 3 days but didn't give me any proper date or location. I must say this is the wrost service i had ever seen. Please either handover me my order or refund my money....

On the 3 september i ordered some things from club factory. My first transaction was got failed and immediately i did again. Later on what i saw double transaction has been done from my bank account.
I cancelled ed one order and got messaged that my fund will be refund.
I called to customer care but no one has picked up my call. Today’s is 23 n still my fund is not return.

Pls do help me...

Dear club factory team,
I had ordered two items on club factory with order number s[protected] on date[protected] but on delivery i received only one item but in the app. It's shows both items are delivered on date[protected].
Delivery details
Courier : delhivery
Tracking no. :[protected]

For more details call me on [protected]....

Hi,
I wants to get early delivery of my products. I want my product before 4th october 2019 after 4th. I am not in town for 1month.
That’s why i want my product delivery earlier.
I need that product which i purchased form your company.
I don’t know club factory take 15-20 days for deliver the product. Otherwise i will not order at this time.
Please help me with fast delivery of my products.
br...

Please help me. I ordered a ally level u bluetooth headphone on 2 september 2019 and then i was return it. What i got is the refunded balance in my club factory balance. I withdraw it to my bank account but i didn't receive any money. Refund id is sor[protected]. Order number is so[protected]. Please help as soon as possible. Please. My refunded amount was 8.88 usd (640rs)...

A few days back i have bought a gown dress for from club factory with the help of online payment through my bank account
But due to late delivery time i have cancelled the order (Order no. So[protected] and the paid money is refunded to my account in club factory, hence i tried a number of times to withdraw money back to my bank account
Bt everytime the money transaction gets failed...