Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1409
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
69
down
57

Phone:
Phone:
up
35
down
29

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1409
Pending
43
Resolved
1147
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — Cheating [Resolved]

 agarwalsheetal
I am member with club mahindra.....they are very big cheater and give false promise to customer.
they do not give any reservation when required. just do false promise and make them members.
DO NOT BUY CLUB MAHINDRA MEMBERSHIP...
Complaint comments  Read comments [22]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Non Availability

 skyagarwal
i am ashokka agarwal of anil printers ltd and my company is the pink member since last 6 years.i would like to share with yu some of my recent encounters with your organisation-

1-we have hardly used the priviledge of our membership due to our over occupancy ,

2-in the month of march my daughter planned a holiday with her kids for corbett park and binsar for the second week of april for 3/4 days. the confirmed accomdation was denied and she had to prepon it for the second week of april as per the confirmed availability and she availed it.

3-for the...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Club Mahindra Holidays — money refund [Resolved]

 vikram.khosla
Sir,
Ref.:(refund of tocken money Rs. 10000)
I Vikram Khosla payed 10000 on 16/12/2007 as advance on one condision that if our group of friends will take your membership then only we'll become your member,it was ensured by your executive that we can take back our deposit .Your exicutive who is in touch with us staying at vasi road (dist. thane) we called him several times every time he ensured us about our refund we told him that we have recept of Rs.10000 which is issued by your compney, but now he says that he has left the job. But now your new executive...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cheating of 2.4 lakh rupees

 vyas_varma
I paid 2.4 lakhs to buy a pre-owned Club Mahindra membership from their channel partner Golden Stables Outsourced Company Pvt. lt. Received confirmation of the same and a note that the membership would be transferred. Now it is over 1 year but am not getting any response from Golden Stables. On checking with Club Mahindra, they are just washing their hands off saying that the contract with Golden Stables has ended and I have to deal with them directly. http://www.gsos.in/ is their website but the number provided there is not reachable, neither are they responding to my emails. If anyone has had...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — Refund of money [Resolved]

 ramtarachandani
I, Ram D Tarachandani had got membership of club Mahindra in October-2009 & paid the initial amount for the same.

The membership no. allotted to me was 1501621 Blue 1BR.

But as the days of Blue membership were not matching with my requirements I opted for upgradation to Red membership (Membership no.1657984) with higher cost. At the time of upgradation I was told that my initial paid amount of approx. 20K with be refunded to me in few months time. After follow up at their Kalyan office I was told that only after my 6 EMI's of Red membership, my Blue membership...
Complaint comments  Read comments [18]Complaint category Travel & Vacations

Club Mahindra Holidays — False commitment by sales staff

 aarti d
Yogesh Wagh ( sales person from Club Mahindra, Vashi Off) approached us in March ,2011 and following up for the membership. A very bad experiance which we had with the sales person of club Mahindra around 7-8 yrs back, we were not much willing to take the membership. But he was trying to convince us anyhow.

On 25th March'11, he sent us the sms from his personal cell and requested to take the membership by 27th March as then only he will be benefited. He requested us to help him. As we were also interested but not taking the membership due to misselling by the sales person previously,...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Annual Subscription Fee [Resolved]

 docpraveshd
On 28. January 2011. We got a call from club Mahindra , claiming that we have won free holiday vouchers from club Mahindra. We were invited to collect the free vouchers from their Atria Mall Office. When we reached there, we were told to attend a club Mahindra presentation about their membership and the facilities at their resorts. We were given a presentation by sales representative (Mr. Lalit) about the membership and the benefits we will get after taking the membership. Even though they said it will be a one hour presentation, they almost took three hours explaining the various type of membership....
Complaint comments  Read comments [15]Complaint category Travel & Vacations

Club Mahindra Holidays — Harassment at the Office - Denial of free bies confirmed over Tele Sales [Resolved]

 Tvisha
I would like to share my experience during my visit to your office.

I was invited to your office by repeated telecalling given the incentive of a free holiday within India and 2 free movie tickets.

Once we were there, we were asked to wait for 15-20 mins beyond our appointment time (7.30 pm). As per your declaration minimum 45 mins is what the client is expected to give your sales officer. If coming only for the gift voucher, then collect gift voucher n leave, that was what was explained to us.

We spent 2 hours with your officer Amit @ Andheri - Infinity...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Membership — False promises, Cheating and no customer support [Resolved]

 gaurav981
I signed up with mahindra club holidays on Dec 1st 2010 or so. They gave lots of hope and false promises - primarily regarding the RCI membership which they told me would come to me in 2 weeks but instead came to me after 12 weeks. I was in urgent need of RCI Membership and had to cancel my trip- because of false promise from Mahindra Club Holidays who are only concerned with new membership.

I had requested for cash instead of camera and the customer manager promised me. Much to my surprise, I got camera. When I contacted them that this is not what I wanted, they said they cant replace...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Club Mahindra Membership — cheated & misguided [Resolved]

 redchilli
I was cheated and misguided by Club Mahindra executive to e lured into their false freebies. Today after paying upfront my money ofr RS 27560/- it is really becoming so painful to get my money back for whichc they show me their rules and regualtion of refund in 30 days. My request to all to be careful while even thinking of Club Mahindra membership lured by their adverstisements. It is utmost important to have the terms read in 14 points font and all the committment by their sales guys in writing on Club Mahindra letter head even if they claim to sell you membership for free...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Membership Cancellation [Resolved]

 dr.aviral
Cancellation of club mahindra membership
Hi,

My name is Dr. Aviral Sharma and I have been duped by club mahindra. I have been falsely enrolled for Club Mahindra Membership by sales team from Bareilly who had attended us through a fake introductory offer (57000/-) where I should get free holidays 5D6N , food vouchers worth 6000/- and LCD TV. This offer was given with a condition where I can withdraw after availing Introductory offer or proceed if interested in taking lifetime membership. After availing introductory offer (which was not free as promised) I decided not to go...
Complaint comments  Read comments [5]Complaint category Travel & Vacations

Club Mahindra, Pune — No confirmation on cancellation of membership

 vimal vikraman
I have written to cib Mahindra regarding the cancellation of my membvership on 3rd MArch and still they have not confirmed that this has been cancelled. Over that they refuse to refund the initial down payment of 16000 that i have paid even tho i have not availed any single vacation from them, saying that it is a company policy. I do not understand that when they can take money from us when we have not yet utilized any vacations, why cant they return it back. Horrible service.

For the past 5 days i have been asking them for a confirmation on the cancellation request and no feedback...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Poor Service / Care a hang attitude [Resolved]

 orlandodolores
I have recently taken the Club membership with Club Mahindra and it is sad to say that i found their service pathetic. the initial coordination was very good till they received the booking amount. Later on at any stage they just are unapproachable. They dont respond to calls. Further they do not even get back to you for any query. I am speaking specifically about Miss Sushma. Initially she went out of her way to get the booking and the booking amount but later never takes a single call or tries to get back to you for any query.
She has a rather care a hang attitude. I am seriously thinking...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — Its a trap & waste of time & money [Resolved]

 abhi8990
I got a call from Club Mahindra, Kalyani Nagar office that I have got a gift certificate for 2N/3D for some lucky draw & I will have to visit your office to take the voucher with my wife. I went there after that they showed us the different offers of club mahindra & then they were literally forced us for taking the package and there was one girl named Priyanka, She was very rude when we said that we will think & then decide about the Club Mahindra offer.

We got the voucher for 2N/3D & when I tried to redeem the same they said that it should have a date & stamp...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — no refund [Resolved]

 daivoo_goa
My name is Daivesh G. Kamat & I work in Muscat. I logged on to Club mahindras website & asked for enquiry. Immidiately i was called by Mr. Sunil Rajj who is an executive of Club mahindra based in Dubai. He visited my place in Muscat & had a nice presentation about Club mahindra. He also told me that they are going to open a resort in dubai by December 2010 & also in china & south africa by 2011.
He promised me that he shall assist me to book my holidays.
I was supposed to go for vacation in September so I called Mr. Sunil & told him the dates. he promised...
Complaint comments  Read comments [14]Complaint category Travel & Vacations

Club Mahindra Holidays — DO not join this club [Resolved]

 saini0675
Do not join this club, you will only *** your money and your mind after paying. more and more people are joiningter but nobody is reading this before joining and only reads after ****** UP, So this is a request from myside do not join this club and discourage others to join this mafia who cheats, i joined in 2007 and still havent got even single holiday from club mahindra.this is a cheater club and i dont know what to write abt them and the only message from me is do not join or pay even a single penny just give all the bad words to them whenever you feel like joining,PUBLIC BOLTA HAI KI EXPERIENCE...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — False Commitments-Fraud

 rsmaulik
I applied for membership through Vashi Branch. Sales agent name : Shailendra Singh
Membership ID: 2158701
While applying for membership following commitments were made:
1: Zero waiting period
2:3 weeks of international holidays which can be split as desired.
3: 25 years of RCI membership free
4: Food vouchers worth 8000 RS/-
5: If I pay installments worth 4089/- for a year and then willing to pay the remaining membership amount then entire membership amount will be interest free.
e.g I’ll have to pay approx (1,60,[protected]*12+16031)) only.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — FRAUD IN EXPLAINING THE HIDDEN CHARGES

 rohit_pooja
At the time of selling their product they explained that the cost of one night stay in their Resorts would be less than Rs. 1500.00 but when actual papers of membership arrived they stated a totally different figures which were more than double of the cost explained.
Now they are not replying to my mails (just a system generated mail is answered) and no action is being taken in process for returning my membership fees even when I had cancelled my member ship in November 2010.

My club mahindra membership was cancelled as on 22.11.2010 but still i have not recieved my member...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — Refund/Cancel Request not answered

 sachinvanjara
I have requested to cancel my membership and refund my membership as per mentioned policy and I am eligible for complete refund.
I have sent several mail bu there is no response from Feedback@clubmahindra.com.

I want to get refund as I am not going to use their facility, and paying AMC for no reason. As the sale personnel fulled me saying that the year you do not use the Clubs resort you need not pay any AMC.
After paying the 1st installment, when I received the Welcome Kit the seen was totally different.


Just received mail that some one from the...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Cheats-Club Mahindra [Resolved]

 Utpal Upadhyay
Cheating unsuspecting people with unethical marketing practices. Not providing the assured services. Not willing to refund if services are not availed. That is Club Mahindra.

Do you think you can get away with this. Wait and see, I will go after you ill I get my amount back....
Complaint comments  Read comments Complaint category Travel & Vacations

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