Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
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Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts



+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details



Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

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Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm

Club Mahindra Holidays related photos (104)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — hawkers near railway station

Respected Sir,

There are many hawkers in Dahisar Railway premises (East side).
They are sitting exactly in front of Boking office.
Not only this they use constuction material of railways (or of Govt) to seat.
There are may hawkers like PANWALA, BHURJIWALA, BHAJIWALI, NARIYALWALA. etc.
This not only the case of Dahisar stn but also many stations.
Railway bridges, subways are fullof hawkers.
Plese do in this regard.

Dipa J Sawant...
Complaint comments  Read comments [2]

Club Mahindra / Gift Voucher — Beware of them they offer Gift Vocher and Steal Your Money [Resolved]

 Vikas Prabhakar
Club Mahindra Holiday Resort is a big Brand Name ,but there Customer Service is Pathetic . I had a worst experience with them. I actually Filled a Club Mahindra Free Gift Voucher From and later on got a call from of the sales executive who invited me to visit there Center,which i would call a Hypnotizing Centre,wherein they will show you the Dreams and would try and steal your Money with your Authorization.After paying 25-30k you will Realize that you have made a big mistake ,even if you will call them after 24 hours they would not return your money and the best thing they do no return the calls...
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Club Mahindra Holidays — Cheating,Fraud & Wrong commitments [Resolved]

 Rohit Ghag
Dear Sir,

With reference to above given subject, I Rohit Ghag, Membership No 458070. is been contacted for the payment of Annual Subscription Fees of the Club Mahindra, and if not paid membership will be cancelled is been told by tele-calling person of Club Mahindra.

I will bring to your notice that,

1. When I had a meeting with Mr. Nishant Singh at the time of taking membership, nothing is been told to me about the Annual Subscription Fees. He just told me to pay only Rs. 1,65,000/-one time charges to be paid, and I can enjoy the Services offered...
Complaint comments  Read comments [2]

Club Mahindra Holidays — Non refund enrollment money after cancellation request cheated by club mahindra agent meraj husain [Resolved]

 Deepak kumar
Dear sir/madam
I have to say that my self cheated by companies agent Miraj hussain [protected]. He had told me it is 1 year offer plan for some selective person .
You have to pay to pay only 50,000(aprox)rs. Then 35,000 cash back or gift voucher of about >40,000rs.+food voucher.
7days holidays in any resort of club mahindra within 1 year.
If you are satisfied then you ask for membership of club mahindra.
This form(appliacation at time of signature) is formal you get a letter from clubmahindra in which all term & condition will be there.then...
Complaint comments  Read comments [2]

Club Mahindra RED Season Membership — Impossible to book any resort when you most need to. [Resolved]

 Abhijit Mahajan
They used to have four season codes: Purple, Red, Blue, White. But now there are only three. So you cannot buy a Purple season membership.

For all dates that overlap with usual school vacations fall in the "Purple" season category. Only purple season members can book well in advance for these days. So as a "Red" member you cannot do anything.

Here is where the problem begins. They say you can "try" 15 days in advance to see if you can get accomodation. Now tell me, given the "exotic" locations of these resorts, travel has...
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Club Mahindra Holidays — False promise by club mahindra [Resolved]

 Vinay Hegde
I am professional in a mnc and today i had received a call from one mr. parag of club mahindra, who mentioned that i need to come to r mall for a presentation of their package. he also mentioned that, by attending 45 min presnetion i would be eligible for 2 night stay at a 5 star resort of club mahindra free of cost and also 2 movie tickets. as discussed in the call, i did ask him if there were any riders or any hidden agenda to it, to which he mentioned that there wasn't anything.

As i work at vt, i had to leave office early (around 6.30 p. m.) to meet the commitment of attending...
Complaint comments  Read comments [1]

Club Mahindra Holidays — Non refund of deposit money [Resolved]

 Priyanka G Gupta
My husband and I were invited to a Club Mahindra "free holiday" offer. When we went there, after much pursuation we agreed to take the membership ON ONE CONDITION that we will confirm it in three days after reviewing the offer and doing research. They asked us to deposit a token amount of INR 35,000/- for the same as gaurantee money, to which we agreed.

We issued letters, emails, faxes and phone calls within 12 hours of this meeting requesting cancellation. It's been over ONE year now and no one is there to help us at all

Can someone please help get...
Complaint comments  Read comments [3]

Club Mahindra, Munnar — Horrible stay at Munnar [Resolved]

 N. Devendra
Horrible Stay at Club Mahindra, Munnar on 21.09.2009 - 23.09.2009

It is informed that i have booked a standard room at Club Mahindra, Munnar through Liztravels Solutions, Kochi. I checked in on 21.09.2009 and after entering into the room no.2101, it was found that the room, is designed for "physically challenged persons". The toilet seat was specially designed for physically challenged people which cannot be used by my wife and my daughter who is 4 years old. There were hand-railings also. The bathroom was very small and it reminded me to be in "Hospital"....
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Club Mahindra Holidays — Grabbing Free Holidays from members [Resolved]

 Sagar Mehta
5th October 2009.

Dear Sir / Madam,
On my mail dated 1st October 2009. your reply which is given below is not satisfactory, as you have not read my mail carefully. Now let me put back the mail once again in order and in brief along with your PART ANSWERS to make you understand the entire mail.

1. For my worst experience at Manali resort i had written a email dated 22nd April 2009 AND 1st October 2009 to Club Mahindra & to which not even looking at my greviances you have replied on 2nd October...
Complaint comments  Read comments [1]

Club Mahindra Holidays — sanjiv kumar

 sunny kataria
Sanjiv Kumar is the bluddy culprit of club mahindra holidays. he doesn't pick the phone once u r through the membership. He asks his employees to make lot of fake commitments. Even i missed my honeymoon because of that . He is not a human being actuually he is a devil... I have taken red-1-bedroom membership on the commitment of goa booking and the branch manager of bhikaji cama place, new delhi Sanjiv Kumar himself confirmed the booking but at the end they were not ready to fulfil their commitment. This all happened beacuse of one Sanjiv Kumar, he is a bludy greedy person who can f*** his...
Complaint comments  Read comments [2]Complaint category Airlines

Club Mahindra Holidays — Not honoring their own commitments and not giving a holiday date as promised while soliciting a customer. [Resolved]

 Deepak Phadnis
Dear sir.

On 5th April 2009, in response to Club Mahindra's representative's telephonic invitation, wherein they told us that they will explain about their Club Mahindra Holiday membership and we will get gift voucher (certificate) which will give us free stay at on of their hotels for 2 nights/3 dyas, we (me and my wife Sheela) went to their Baner Office and met Mr. Kunal Kelkar (Takeover Manager). After their presentation Club Mahindra gave us free hotel stay voucher no. 73972960. THE DATE WRITTEN IN PEN was 05/04/09. Also they had communiacted in writing that we will...
Complaint comments  Read comments [1]

Club Mahindra Membership — Wrong presentation while booking club mahindra membership [Resolved]

My membership id is 1474539. i have been told that i have to pay one time payment of rs. 36, 800.00 only and i will get following binifts.

1. 7 n / 8 days free accomodation in their resort in india/abroad.
2. 26 inch sony bravia s series tv within 45 days.
3. rs. 4000.00 food voucher.
4. surprise gift is not given to me as committed.

1. i got 7 n and 8 days confirmation but while maing the reservation for abroad they told that bankok and pattya is closed for maintainence.

2. i got tv after 90 days but t series not s series as committed.
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Club Mahindra Holidays — Misrepresentation of services [Resolved]

 Zankrut Mehta
Dear Sirs

While taking the membership, It was never communicated that membership fee doesnt cover Annual Maintance Fee and that I need to pay it extra than what I pay as membership fee.

Is there some way for me to take back the money that I have paid towards membership...
Complaint comments  Read comments [1]

Club Mahindra Membership — Cheating [Resolved]

 kashmira doshi
Membership No. 1502680, I was sold membership by Vashi Branch of club Mahindra hiding annual subscription charges, I received welcome kit on 28 June and sent request for cancellation by email as well as through call center, I received a call from branch confirming cancellation and i was told that refund will be sent within 30 days, after repeated reminders and calls Club Mahindra has not made refund. I have decided to file FIR against Club Mahindra for cheating and fraud making Branch Manager, Sales executive and directors of Club Mahindra a party....
Complaint comments  Read comments [1]

Club Mahindra Holidays — Refund of Advance Membership Fee on Membership Cancellation [Resolved]

 Pradeep Raj Arusia

This is Pradeep Raj Arusia from Noida.

I have signed up for Club Mahindra membership on 30th March 2009 at Center Stage Mall, Sector – 18, Noida center by paying 10% advance through my credit card for Rs 34534.

They pushed me for joining their scheme stating that this is the last day and I have an option of 100% refund of the advance paid within 10 days of joining. They have it written in their form which I signed.

I filed the request for cancellation of my membership on 6th April 2009 through email as suggest by their customer...
Complaint comments  Read comments [1]

Club Mahindra Dating Club — fake club

club mahindra datings club is very big froud club. This is fake club....
Complaint comments  Read comments [14]

Club Mahindra Holidays — no response from mahindra customer care [Resolved]

 Barun kumar singh
One camplain given to mahindra customer care on[protected], till now no one contact from mahindra customer care. I call 6 to 7 times and always the response is "our sineiour officer will contact soon" my ref no is IF28/0086 AND IF12/0023.I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care.
thanking you....
Complaint comments  Read comments [51]

Club Mahindra Membership — Termination Time Limit Not Given [Resolved]

 Kunal Maru
As usual the executive came at my place, seen the presentation which claim many sweet things and i paid the down payment on 03 July 2009. But soon i realise this i made a wrong decision and i applied for termination on 08 July 2009, that is well within 10 days.
On the next day same sales executive called me informed me that i do not have termination option. But same thing was not told in presentation.
Even in the form which signed it is mention that termination is allowed if applied within 10 days.
Even in page of Terms And Condition which i recd through courier it is mention...
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Club Mahindra Holidays — NO refund for cancellation of membership [Resolved]

 Mrs. Reshma Kale
I Mrs Reshma KAae- memership ID 1452839 became the member of company on 13th March 2009 from Mumbai Vashi branch. It was oneday offer and we were told that we can enroll, discuss among ourself and if not satisfied can cancel the membership with in 10 days and can get our complete refund for amt INR- 25450 against my HSBC card. After 3 days we applied for cancellation through the sales person whom we became member. We received the confirmation call and said that the refulnd will be made soon. As per the terms and condition refund shoulnd be done with in 30 days from cancellation. Its been 4 and half...
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Club Mahindra Holidays — Non Refund of Application / Down Payment Amount [Resolved]

 Manish Israni
I had applied for Mahindra Club membership on 10th May 09 based on the 1 hour presentation they gave to me at their Palm Beach Galleria Mall at Vashi, Navi Mumbai. I have paid an amount of Rs.15564/- through my ICICI Credit Card.

As part of the agreement signed by me with Club Mahindra, if i did like to cancel the membership within a stipulated time period i would get a complete refund without any dedcution. The amount shall be refunded to me in a matter of 30-45 days from the date of giving the cancellation request
(Club Mahindra Membership# 1481341).

I have...
Complaint comments  Read comments [1]

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