Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
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1510
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
82
down
66

Phone:
Phone:
up
43
down
35

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1510
Pending
20
Resolved
1243
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (145)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — PATHETIC CUSTOMER SERVICE [Resolved]

 shritam
Dear Sir/Madam, During 1st of September i had requested member relation team to confirm RCI that direct dependent will be travelling to a resort booked through RCI. Next day i received confirmation from club mahindra, immediately i booked the air tickets and the holiday with RCI. On 6th September from nowhere i get a mail from club mahindra stating that my request has been rejected. I cancelled my air-ticket. Lost the entire flight amount of Rs 30, 000 as there was no refund and also lost RCI 1 week holiday. After initial complaints every time a different customer executive used to call...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Vouchers were not Given [Resolved]

 geov74
I was asked to attend the Presentation for 45 minutes. I did do that and then a Guy called Balakrishna who took the session says we will give the Voucher by email. I was not given the leela Palace bowling voucher. The Guy met me at the Leela Palace Mahindra Holidays office. I spoke to the Sales lady who called me Rajini and then her manager Asha they said I attended for 15 minutes which was told by Balakrishna, later the call was conferenced between balakrishna abd asha and balakrishna's version suddenly changed and said the vouchers could not be generated. Mahindra Holidays is setting a cheating...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — Cheating and Criminal Breach of Trust - Mahindra Personnels

 Lakshmi Menon
Membership No. : 2531452 I am Adv. Lakshmi Menon From Navi Mumbai. In 2008 my husband had taken Mahindra Club Membership. But due to some business issues, it got cancelled. I wanted to renew the same, however your Manager from Vashi Navi Mumbai - Mr. Ashwin Iyer met us and informed us that since five years have lapsed, the membership got expired and we cannot renew the same. On the installment refund, he also informed me that if within five years we had made a request for refund, we would have got the same, He discussed the entire procedure of facilities, holiday seasons, admission, termination,...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Club Mahindra Holidays — Fradulent company [Resolved]

 Laxman Jessani
Dear R. Lakshmi and Club Mahindra Team, I am Club Mahindra member Blue studio. I am appalled and ashamed about the quality of services your company provides leading me to believe that it is a fraudulent company. The reasons being as under: 1. Your company gives me the movie vouchers and even though I claim it and get confirmation email (as provided earlier) I still can’t utilize it because your company now does not take responsibility even though given by you. You are just passing the buck to a third party and asking me to do all the trouble. That just reflects on yours pathetic and fraudulent...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — extra payment deducted thru debit card [Resolved]

 Manu Smriti
Company has deducted 9400/- Rs.extra from my debit card. I have called them and asked them about it, they said they will solve it and now they are denying the payment made to my account. I have proof of passbook statement of United Bank of India, I have submitted the proof to club Mahindra, but till date no response, This is pending since one month approx. I don't want to keep this membership anymore after this treatment. I want to cancel it and want my money back. Pls. do the needful My Contact no., [protected] Manu Smriti...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — regarding refund my Rs.22200. [Resolved]

 arun79
Sir, My self dr. arun i had a meet with your executive on 5.10.2014 in Saharaganj because they called me. By confusion i paid your club Rs.22200 through my ATM. When i go through your rules and rest membership mony payment i get highly confused. So i have decided to not enroll as member of mahendra club.For this i have also complaint to same executive prakash goswami to refund my money but till now there was no refund has been done in my account. Please refund my money in my account as soon as possible otherwise i will take some legal action agaist club mahendra and that executive. ...
Complaint comments  Read comments [3]Complaint category Travel & Vacations

Club Mahindra Holidays — Unnecessarly expiring our complimentary offer before due date. [Resolved]

 shijov17
dear sir, our membership no. 2540435, we had taken membership in the month of Jan '14 and as per offer letter provided to us we have validity till 31st of Jan 2015, and the RCI executes are misleading us and asked us to book before november end. and as per that we had booked it in a hurry for 15th of november 2014 for Europe and in European countries it is not at all easy to get vis, atleast need 40-45 days to get a visa. So kindly arrange some alternative for us....
Complaint comments  Read comments Complaint category Government Organizations

Club Mahindra Holidays — complimentary voucher [Resolved]

 psbains
I was called to Hotel Bella Vista, Sec 5, Panchkula, on October 26, 2014, along with my wife to collect the complimentary three days, two nights gift voucher. But as soon as I told the travel adviser that I had attended the presentation two years back he immediately told me that the voucher could not be given as per company policies. I felt bad as we took out time for the meeting and in the end we were rudely told that the voucher could not be given. We asked the travel adviser that if we had not spoken the truth, then we would have got the voucher, to which he said yes. Besides, he told us that...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — non redemption of purple club gift voucher [Resolved]

 satyageet14
Dear Sir I had purchased XUV 500 W8 on 22 Mar 2014 from Jam nagar. Registration no of my car is JH02AC3478. I was given a purple club gift voucher for availing 2 nights and 3 days at certain resorts of club mahendra.I have been trying to register my gift voucher after following the procedure as given in the gift voucher. I also filled in all my personal datails in the form appeared for registration after entering my coupen number. but i have not recieved any mail or sms to get the unique registration number. I have been trying to register my holiday voucher since august and have also spoken...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — Cancellation Procedure [Resolved]

 HarshalC
I have requested for cancellation for Club Mahindra for over a 8 months since I have moved outside India.They told me the refund amount and when I agreed with the amount and asked them to cancel.They have been delaying for 8 months to refund money.Its delaying such a straight forward transaction.They have stopped replying to emails also.I have all their replies in email and plan to file a police complaint against them.Please refrain from buying it....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Reg-Waive off ASF charges or refund all my subscription money paid to club mahindra. Member ID-2521137 [Resolved]

 vbkotangale
Dear Sir/Madam, Since 11/08/14, I have been continuously writing to MemberRelations@clubmahindra.com regarding the grievance.But none has replied to my many mails in this regard... It is to bring to your kind notice that, I was given a offer for Rs.2, 22, 000.00 for booking Club Mahindra holidays for 25 years under "Blue Studio" through your DSA Mr. Anil Sadavarte([protected]) and his representative Mr. Gopal Salmote ([protected]) . They told this is Club Mahindra's 15th Anniversary holiday scheme. I was initially not told of ASF charges which later I came to know that it is to be paid...
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — Wrong practices [Resolved]

 Rupen Khona
I have taken Club Mahindra Membership and am very upset with kind of Service they are providing and way they handle it. They give you incomplete information and wrong promises to make you sign up for the same. And once you have signed up and paid the down payment, you have no way out. Consider your money gone waste. I took the membership in March 2014 from Mr. Abdul Khan. I receive the confirmation from them on email on 19th March. 1) He suggested and insisted that i go for White season and made me take it and actually when i went to book the same i get to know that the days in white season...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Club Mahindra Holidays — Regarding withdrawal of new Membership ID-2588355 & Full refund of downpayment. [Resolved]

 pranaysharma1108
I, Ayona Dutta had enrolled in club Mahindra membership on 6th Sep 2014 at an event held at a hotel in New Delhi. My husband, Pranay Sharma had paid INR 26, 200 as down payment from his credit card on 6th Sep 2014. On the very next day i discussed with my family members and due to personal reasons wanted to withdraw the membership. We had called the Club Mahindra associate who was dealing with us but after hearing that we want to withdraw, they had stopped responding to our messages, calls and emails. I had read the terms & conditions carefully & saw that with in 10 days if we want...
Complaint comments  Read comments [8]Complaint category Travel & Vacations

Club Mahindra Holidays — Cheating and Fraud by Club Mahindra Mahindra Holidays [Resolved]

 parshu.athani
cheating and fraud by mahindra holidays CLUB MAHINDRA (MAHINDRA HOLIDAYS) Dear Sir, I am Parshu Athani. My club Mahindra Membership Id IS 2476007, I was called along with family by Club Mahindra and with emotions of family attachments forcefully this membership was sold to me after first clear no from my end to their executives. I am giving a complaint against this Company as their executives made many false promises related to the membership benefits and mislead me for taking this membership. They claimed that all their resorts were of 5 star rated where as I been to one of their resort at...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Club Mahindra - Membership cancellation - They are not refunding fees paid although not taken any service [Resolved]

 H. Borkar
Membership ID - 2521196 I have taken Club Mahindra membership a year ago & they did not explained about membership withdrwl. It was only explained about cancellation in 10 days. I couldn't opt for any holidays in my entire membership & now due to financial crisis, I want to discontinue & withdraw my membership. I filed cancellation request through email & I received auto email reply. I also had a call with relation member & she said she will escalate my cancellation to senior relation manager. After a week also, no response ; no update on refund. CLUB MAHINDRA IS TOTALLY...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Cancellation of my Club Mahindra Membership and immediate refund of my money paid . [Resolved]

 rajeshrajesh05
Hello, I have booked membership on 15 AUG 2014 (form no.- june/2014/25YRS/049571) and i have to pay Rs.22, 200/= as my first EMI of Rs. 2, 22, 000/= . But i got massage on my mobile that Club Mahindra dedacted Rs.26, 200/= from my ICICI credit card (recipe no 07110 icici Ref-74332744228422765325658) . i informed Mr. Anand Kumar, Mobile no: [protected] ( Holiday Consultant) that you have deducted Rs.4, 000/= more. And also i Have not received any cash recite in behalf of my payment . Since Mr. Anand Kumar most of the time neither did pick my phone nor call back . I was feeling myself cheated....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — they have cheated me & now they are not giving my money back [Resolved]

 Makarand Walvekar
I have taken membership in 2009 by paying 1.37 lakhs of rs now they are not giving my money back ... Thy have never given me even single day to stay with them need immediate help for the refund ... i have giving hard earned money for the same, please help how can i get my money back ... makarand walvekar club membership no-1909076...
Complaint comments  Read comments Complaint category Restaurants & Bars

Club Mahindra Holidays — Unfair restriction on accompanying members. [Resolved]

 Mathew JM
I joined as a White Studio member in 2012. After my first vacation in Coorg, I was requested by the member relations officer to upgrade to red studio membership. I always travel with my whole family consisting of 10 persons. In order to enjoy my vacations during season time with my family I agreed to pay close to 2 lakh Indian Rupees to become a red studio member. But once the EMI is paid up I recently found a new term restricting the accompanying members to 4. Effectively there is no gain for me after spending 2 Lakh additional amount. I was totally taken for a ride. I have requested...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Club Mahindra member cancellation refund policy- A fraud [Resolved]

 rohan.dsilva
I am a club mahindra member. I had taken the membership on April 6th. I did it with the down-payment of Rs 26000/-. Then on i had paid 4 EMIs of 8468 each (as i chose to pay the remainder amount in installments of 4 years). My membership id is 2562024 Then when i evaluated and realised that it is not suiting my requirements and not benefitting me, i chose to cancel my membership. On approaching their office to cancel it, they said that no amount paid so far can be refunded.The amount paid so far is around Rs 60000/-. The reason provided was that 60% of the membership fee (332000) is non-refundable...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Club Mahindra Holidays — Non availablity of Rooms and other specialities [Resolved]

 S.P. JAYARAM
Dear Friends I am a club mahindra red season member and I have paid 4.5lk but no use because till one month I am searching for the destination to book the holiday which I like but I don't get through booking sites and the same time I approach the private organiser they will give the same resorts which I like. Really I am shocked and I have paid so much of money and I cannot get the availability!. Really I am not happy for there services and can you suggest how can I get the rembersment of 4.5 lk which I have already paid for the membership? Friend don't go for club mahindra and you please...
Complaint comments  Read comments Complaint category Travel & Vacations

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