Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
Submit a Complaint
1421
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
76
down
64

Phone:
Phone:
up
39
down
33

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1421
Pending
30
Resolved
1158
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (131)

Club Mahindra Holidays Complaints & Reviews

Sort by:

Clubmahindra — Refund Against Cancellation of Membership [Resolved]

 nileshian
I have taken Club Mahindra membership with ID 2511758 on 26 June 2013 But due to personal reasons, i have cancel my membership on 02 July 2013. May i Know when will my settlement amount will be reverted back to my account? I have tried to contact feedback@clubmahindra.com i have got following reply, as per them amount should get transfer on 24 August 13 But yet no sign of amount transfer -- Nilesh Patil E: nileshian@gmail.com M:[protected] On Wed, Aug 14, 2013 at 12:04 PM, feedback@clubmahindra.com <feedback@clubmahindra.com> wrote: Dear Mr. Patil, Greetings...
Complaint comments  Read comments [2]Complaint category Travel Agents

Club Mahindra Holidays — False promises [Resolved]

 Avtar Singh
Dear,

Request to refund our money with interest & harassment done to our family members.

Request to Club Mahindra Holidays done

Kindly cancel all our wait list bookings, As per promises of Upgrade to RED membership & will not face any reservations issues. As we were unable to get any reservations 45days before our plan holidays & tried best with all resources.

Kindly refund over money with interest & harassment done to our family members.
We will file consumer case against false promises done to us against the full...
Complaint comments  Read comments [11]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Mahindra Scooter Rodeo

 thakkar83
Never make mistake to Buy Mahendra Scooter / Bikes

Hi,

I am from Nashik-Maharashtra and I made big mistake by purchasing Mahendra Rodeo, about 3 years back. At that time this was the costliest scooter available in market and I bought seeing the price that price is high, so quality would be high. My friend suggested me not to buy this and go for market leaders Activa / Access / Pleasure

People burns hands in something, but I burnt fully myself by purchasing Mahendra & Mahendra Rodeo Scooter. It has been around 3 years I purchased it, but till date...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Club Mahindra Holidays — not giving confirm booking no refund [Resolved]

 jagdishthakker
sir,
I have taken club Mahindra membership in 2001 I have paid approx. 230000 but when ever I call club Mahindra they was not able to give me confirm reservation I have tried even two month prior but club Mahindra was not able for confirmation then I have stopped annual maintenance charges now my position is I am not able to use. if I wish to use then I have to pay all outstanding bills which I have not used because of no confirm booking I have visited many times and wrote many times for refund but club is not ready for refund or waive maintenance charges says not advisable because if you...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — Cheating and taking money [Resolved]

 Nirav Gala
I had cancelled my club mahindra membership (M No. 2430308). The cancellation together with instruction to not to deduct further payment towards my membership from my credit card, was informed to the company by an email dated 11th March 2013. Further I have received confirmation of the same from the club mahindra vide email dated 16th March 2013, stating that your membership has been cancelled and no further payments shall be deducted from your credit card.

However after this, payment further payment was deducted from my credit card and thereafter no response is there from company's...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — Fake Free Holidays and Movie Vouchers [Resolved]

 AmiGaikwad
We are really surprised to see how Club Mahindra makes fool of people and their time.

We got proper grilling for 3 hours by your Club Mahindra Raghuleela Kandivali office for taking membership. We were called for pick up of Free 2 Nights and 3 days Hotel Coupon for anywhere in India and free 4 Movie Tickets Vouchers. But we never know they will make fool of people like this. FIRSTLY, we lost our precious time in listening to their fake commitments which they might have not followed if we had took their membership. Thanks to God, we saved our money in putting in Dustbin tour plans...
Complaint comments  Read comments [4]Complaint category Travel & Vacations

Club Mahindra Holidays — Not ready to refund or amount [Resolved]

 kashmirabillimoria
This is a complaint from Ms.Kashmira Billimoria holding club mahindra membership no. 2424554. We must have written end number of emails to the executives of club mahindra that we are not in a position to carry on with the membership due to a fatal illness that our family member is suffering from and all our finance is diverted in the treatment. We have pleaded asked for help but all that has fallen on their deaf ears. Club Mahindra does not believe in humanity and does not understand that medical treatment of some poor ailing person is more important then enjoying holidays. They are just not ready...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — Xylo engine stop in running condition

 rajeshkumarpat
my Xylo D4 vehicle no. BR01PD 1548
has not started On dated 12.04.2013. We had run the vehicle from morning and
stop the engine/ vehicle at market parking but when we have try to start the
engine it did not started. In addition we have noticed that the engine has got
over heated. Then after pressing pump for a while the engine of the vehicle
got started.

We are regularly complaining this problem during servicing or works at sonali
Auto and you may check it in records. The delay in start and vibration in vehicle
is reported.
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Club Mahindra Holidays — Fraudulent Sale

 parmar.vijay.r
Fraudulent sale
Very aggressive sales person one Mr. Tauheed Alam -
i. Assuring me that "white" is the best for me;
ii. Assuring that June Mahabaleshwar "Ho Jayega" - I made it clear to him that Mahabaleshwar is waht I want in June as I had already planned for this holiday
iii. White can book in "red" and "purple"
iv. bonus 5n/6d can be accrued
v. Only 2 slots (for special offer) are open and that it will be "gone" in a few mins
vi. I for 0% EMI and he told me to buy 4 years so that I can cancel...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — step motherly treatment to members in reservation [Resolved]

 sg hegde
Dear Sirs, i am a Red season member of club mahindra since 2000.i am sorry to state that i never got the time period for the resort i wanted.I had to accomodate myself when their resort is not full.They put all sort of unreasonable conditions like you have to book this many days minimum which was never told while booking.Holidays are lapsed in the past without notice.I lost over 10 days holidays as i did not get wanted time slots.They recently made me an offer that if i stay for 4 days in designated indian resorts before 31st march,i would get 2 days extra in Bankok.Now they say I have to avail...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — Rust on xylo within 2 yrs of purchase

 yuvik87
I purchased Mahindra Xylo in 2010 from Sri Durga Automobiles on Rama road in Delhi. The body of the car is completely rusted in 2 years. This is really surprising and seeing such problem for the first time. I contacted dealer and help line number of Mahindra but they replied back saying warranty is over which is of 1 year.

I need to understand if car life is just 1 year. Its really surprising hearing such response and would like to go to consumer court to claim the loss. I would like to hear back from Mahindra on this....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Club Mahindra Holidays — EMI Plan not changed for last six months resulting in higher interest costs

 ankitvarshneya
My Club Mahindra Membership Id is 2426430

The length of the email below will suggest the amount of agony i have been facing for the last six months. I could not make it shorter, I request the concerned person to kindly go through it.

I bought the membership of White-Studio in Jun-2012, by making a down payment of Rs. 30000 and a four year EMI plan. At the time of taking membership the sales person informed me that EMI plan can be changed anytime without any hassles, but before the first EMI was charged i informed the sales person to change the EMI to the one year...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — False promises by sales rep and non refund [Resolved]

 vikas.hn
Hi,

I had taken membership of Club Mahindra in Sep, paid the 10% down payment and 3 months EMI of Rs 36,778 with cheque number 176320 from HDFC Bank, en-cashed on 18th Sep 2012. From Mangalore office Brijesh B and Chethan Shetty had visited me as salesreps.

I had sent a mail to the sales rep on 20th Sep 2012 to cancel my membership; but it was not done and he asked me to decide to continue with membership or cancel it after I experience 2 days stay at Goa. Now, the sales rep is not picking my calls and is not cancelling my membership nor my money is reimbursed.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — Suspension and Brake

 Bhushan Charkha
Respected sir,
I,Jyoti Neeraj Lakhotiya,owner of Mahindra XUV500-MH-31-DV-9875,want to file a complaint against the problems which I am with my XUV about the Suspension and the Brakes and while braking the car bubbles off and the wheels doesnt jerk off immediately.
Just tell me that its a manufacturing issue or Just issues with mine one only.
Waiting for positive feedback from your side.

Thank You....
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Club Mahindra Holidays — manufacturing defect

 rajsarmah
Dear Sir,
I am already a member mahindra with a bolero and I purchased a Xylo E9 model from Ashok Motors, Tezpur, Assam on 19/08/2012.First of all there was "fuel tank cover" problem which was to be repaired or to be changed later on by the dealer and I drove my XYLO about 2/3 Kms the engine was overheated but the overheating problem is normal told by technician. on 6/09/2012 I drove to the dealer after having a pre-telephonic(05/09/2012) discussion with the workshop manager, but that day there was no respond at all and so I rushed back without doing anything(300+300=600 kms). on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Club Mahindra Holidays & Resorts — Ponzi & Fraudulent lucky draw run by Club Mahindra [Resolved]

 indiaoneindiaone
Dear All,
I would like to share my experience about club mahindra holidays which I just recently encountered at their Gurgaon DT megamall office.

I was called and informed that I win a gift voucher of Rs 18000/-+Jewellery coupon worth Rs 5000/-+2 PVR Tickets.Since I was nearby and already knew that these kind of ponzy & fraudulent lucky draw are being run by reputed companies like club mahindra resorts.I was already prepared for their ponzy schemes.I thought no harm in giving it a try .

At the enterance I am made to fill a form which required basic details.I...
Complaint comments  Read comments [4]Complaint category Travel & Vacations

Club Mahindra Holidays & Resorts — Membership cancellation

 mohitgrover85
I have enrolled for Club Mahindra membership on 08-Sep-2012 by paying Rs 22400 for your white card membership as down payment with 48 further EMIs Via application form number Jun/2012/0418 from below office-

L-1, 43, Ground Floor, Centerstage Mall, Sector-18, Noida, UP

So they have offered me few additional holidays as same day sign-up bonus which I can avail after paying 3 EMIs( Rs 7626 each) , offers are given below
1) 1 week worldwide holiday
2) 4N/5D holiday in India
3) 7000 RCU
4) 15000 Cash back ( 7500 already deducted from Down payment...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays & Resorts — no refund [Resolved]

 abhiksikdar
Was induced into buying mahindra holiday by INDORE SALES TEAM on 10 june2012( 1 day best offer) Paid 20900 as down payment for WHITE STUDIO. MEMBERSHIP NO 2429082
mentioned that ( 1)there was no cancellation charges( only 1 nt retention in case of no show)
(2) when booking for both white and red season I could book 6 mths in advance but would get only 5 nt in red season instead of 7 nt in white.
on 24 jun received welcome call and came to know that cancellation rules state that all nighta are lost if cancelled less than 7 dy in advance.
after 3-4 dys received membership...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Club Mahindra Holidays — Complaint about extreme ill treatment meted out to me at Naukuchiatal, Dancing Waters Resort by Mr. Manish

 Saket Khandelwal
To,
Mahindra Holidays & Resorts India Limited
Mahindra Towers,
2nd Floor,
17/18, Patullos Road,
Mount Road,
Chennai – 600 002
Tamil Nadu, India.
Fax: +[protected] – 7778

14-Aug-2012

Sub: Complaint about extreme ill treatment meted out to me at Naukuchiatal, Dancing Waters Resort by Mr. Manish.

Dear Sir/Ma’am,

I write to you to complain about the most ill, harsh and disrespectful treatment meted out to my family members, friends and me by Mr. Manish of your Naukuchiatal,...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Clubmahindra — Daring Telecallers of Club Mahindra

 nandrajog
To Whom It May Concern:-

Respected Sir/ Mam,

Today, i.e on 11/08/2012,I received a call form Club Mahindra (Moti Nagar, New Delhi ).( Tel :-[protected]) Some guy named Ashutosh told me about winning 2N/3D vacation with Club Mahindra along with 2 movie Tickets @ PVR Cinemas and asked me to collect the tickets + voucher from Club Mahindra’s Office in West Gate Mall,Rajouri Garden,New Delhi @ 6 PM.

To which I agreed and was all set to go and collect the voucher, and then while I was on my way to go to this place to collect the same I received the call...
Complaint comments  Read comments Complaint category Travel & Vacations

Recently Discussed

5 hours 2 minutes ago
Club Mahindra Holidays
miscommitment and not satisfied
11 hours 15 minutes ago
Club Mahindra Holidays
false commitment and very unprofessional behaviour
20 hours 55 minutes ago
Club Mahindra Holidays
not allowing to exit club mahindra membership
2 days ago
Club Mahindra Holidays
fraudulent registration
2 days ago
Club Mahindra Holidays
discontinuation of membership

Featured Complaints