Club Mahindra Holidays Complaints & Reviews

My membership number is 2602216. I was upgraded to purple studio in varca beach resort by mr jay basis blatant lies. I was mis sold the membership. The points mis-sold are
1. Confirmed booking for any lower season if booking is done 16 days in advance
2. As purple studio member, i was eligible for 2 studio apartments or 4 hotel units in every lower season

I have now come to know that both these are incorrect.

I want my money back and my status moved back to red season

Hi team,

This is really frustrating even after so many requests my membership have not been closed. I am still getting ecs requests every month and getting bounced.

Please close this account with immediate effect.

My membership id is 2817959. Its been many months now and no-one is entertaining my request.

Please find my interaction ticket details below.

Mhril=[protected]

Regards,
Raj kanwar jodha

Why the asf is being increased every year while the services offered are below expectation. While we pay asf, we don't get to book holidays as per our requirements. We see mahindra holidays selling many rooms to walk-ins while bonafide members are denied rooms. Food price is at 5 * city level, quality is something to look at.

I came to to know that it is now the strategy of the company to increase asf while discounting the membership fee to attract members and then trap them with high asf.

I have opted membership in the name of pushpam tradelink pvt. Ltd., in march 2018, their sales executive mr. Hriday and mr. Aniruddh visited my office and given some commitment for getting membership, they offered free fully paid international trip of 5 nights and 6 days at singapore, 15 nights (7 nights + 7 nights) free at club mahindra or rci resorts, rs. 55000/- club mahindra food vouchers and apple iphone 7 or apple iphone 8 (With additional rs. 10000/- payment). On their written commitment i have opted membership and paid some down payment amount. After confirmation call from club mahindra and membership confirmation, after that day both of person not picking phone nor visited my office, if i called him from different number then pickup phone and give me commitment for resolutions of my issued. But two month passed away and i written email to company, but every time got commitment for better resolution but not done till today.

Before few days back from ahmedabad sales team, mr. Mohit visited my office and accepted for cancellation of membership and assure me for refund of money. But after words no refund no calls no confirmation.

I am purple member of club mahindra holidays. When i booked the membership they said if i book the holidays lower to my level, i can book up to 14 adults under my membership. So i first bought white membership and then upgraded to red and finally to purple which is the highest in their category by paying a huge sum of money.

We wanted this upgrade because we normally take vacation with our extended family members which is around 8 to 10 people and we don't mind availing their resorts once in 2 years or so. But they changed this rule from 14 to 9 some time back. And now few days back they changed that from 9 to 5. This rule is implemented by them unilaterally without asking our consent.

With this changes, it does not become interesting for us to continue with their membership.

For this reason i want to cancel their membership but i know they will deduct all my money which i want to fight against and want the whole world know how they cheat

I vinesh kaushik members id 2804928 enrolled in feb 18 due to some financial conditions can't be able to continue with the membership and requested to cancel the membership and asked for the refund but no response has been provided to us we havery asked for the cancellation in june 18 and till today we have not been provided with any response. We had registered for the blue studio members id 2804928

I am one of the member of club mahindra, i request to withdraw the membership during the month of august 2018 through mail as well as communicated through customer care. After following up several times i received a call back on 25th september and i have given the details. As per their commitment i need get a call back within 2 working days. I tried calling customer most of the times but no response. Hence my request is what ever the amount i payed before registration and after logging compliant in the month august during first week, but the emi also got deducted. Hence kindly refund all the amount which i have paid to club mahindra

My membership no is 251216.

Shame on club mahindra entire team including ceo

Club mahindra is based on false commitments because when i have a preapproved approval for a small case they are not re crediting my nights after continuous of 11 days follow up.

The sales executives, reservation experts the management and the approval team is sheer waste when they are not full filling the member commitments

I have paid 1.5 lakh inr for my elasped nights and they given me 42 nights of recredit on[protected] but again they are adding new nights and forcing me to pay the asf amount.

When i already have 42 nights in my acc which has a validity of novomber 2020 how can i use my nights when i ask tehm they are saying only 7 nights can be added.

Then i have paid extra money elapsed nights and given money for club mahindra for free.

So guys who are taking club mahindra membership plz think twice and take and dont get in trouble after paying tons of money to club mahindra.

I got irritated and had broken my phone and had a small fight in my family due to this club mahindra hoildays because they allow only 50% to the members and other 50% they will sell to upfront on their hotel desk so whats the point of taking a lakhs and lakhs of membership and again paying yearly maintance fee of 20, 000/- to 25, 000/- per year and not giving what they promised for

Its a shame for club mahindra entire team for giving false commitment and false written mails to members and making them fools after paying all the money.

When u gave me elapsed nights and for that i have paid enough money what u told i[censored] dont

With the money what we paid to club mahindra is waste instead of that give the money to ur local travel agent and go for a hassle free holidays without waiting and begging for anyone.

So friends plz dont take any club mahindra membership

We have become members of club mahindra almost 9 years ago and are working professionals. Whenever we want to book a holiday with them, its either not available or they start marketing for 1 seeason above, purple season to be precise. At the same time these guys want more ans more members when they cannot provide for existing members so much so that we have barely been able to use any vacation.

I applied for the Club Mahindra Membership on 15th Sep and was informed that there would be no Annual Maintenance Charges, as that would be taken care by Relationship Manager, However during the confirmation call, the person notified that that Every member have to pay the charges and Relationship manager wont come into picture.

I rejected the membership on the call and was informed that i would receive the call from Branch, Till date i haven't received any call, I spoke with RM Supervisor Deepak Sharma, he was rude and sd there wont be any cancellation confirmation before 30 days, and i have to wait for those thirty days.

Yesterday i received a message from Club Mahindra with activation details of my Membership without my concern. You cant get intouch with there customer service people, no ways of forwarding your complaints.

Hi team,

I have attended the timesharing session or presentation along with my family for 45 minutes on 22nd september at hotel hilton chennai.

The marketing (Rep) ramya called from these numbers ([protected], [protected]) and when i tried to reach her for vouchers she blocked my numbers.

The marketing team promised that you will get 2n/3d holiday vouchers within couple of days.

I asked marketing team, how you got my number they said clearly since you are owning mahindra vehicle and this is special drive for them alone.

For your clarity : tn 12 u 1479 (Kuv 100) this is my vehicle number.

I may buy a membership or not that is up to me. Again mahindra as cheated me for not keeping up their promises.

I had a double mind whether i should go for sterling or club mahindra. And you guys made me clear vision.

Please don't ever do emotional cheat.

Thanks for everything.

Regards
Shankar. S
[protected]

Date-03.10.3018
Sir,
I am a retired defence personal, on 23.09.2018 (Sunday) a agent from club mahendra came to my home at film city road, malad east and he discussed about cost and benefits of club mahindra membership but he didn't cleard about annual maintenance fees (Asf) and my wife paid half of membership amount by credit card on same time later after his departure, my wife called one of her friend who's father is also a member of club mahindra holidays she informed about as[censored]nder which one has to pay 14000/- every year. My wife got astonished and immediately called to that agent on same date for clarification on that. He said it is there and i told you in very beginning but also told that it will be waived off, whereas it was not told as i was also present during the discussion. She asked him immediately to return the money or waive off that amount. My wife and i called him next day morning also at about 1000hrs to him and his senior to stop any further process of membership and refund the money but yet no action has been initiated from them and didn't returned the money. After a lot of call he told that he will come at our residence on 01.10.2018 and give a written promise in black and white for waiveoff of asf but he didn't turned up.
It is requested to do the needful.
Thanks,
Mr. Murarimohan,
Email: [protected]@gmail.com
Contact no.[protected]

We had taken the club mahindra membership in jan 2018. However due to some circumstances we cancelled it within 4 days. We were told we would get our full refund in 90 days. We are in the month of oct and we still haven't received anything. They asked me to send a copy of my bank statement. I sent on 20th sept 2018, i haven't received a reply as yet. They say they have transferred the money to my card from which i made the payment. But the payment was made from a debit card and not a credit card. They keep telling me that they are working on it.. This is going on since july2018.

We wre asked to listen to a 45 minutes presentation of club mahindra membership. They said they will give free vouchers at the end of presentation. Then they said they will send through mail. But still we have not yet obtained. They are always delaying and saying we will send in one hour and so. We thought of joining as a member. Thank god we dint join. They dint keep up their words.

Club mahindra is a big fake comany.
All the sales executives while selling the packages make false promises which are not documented also.
They also ask you not to mention about it on the validation calls.
Well played club mahindra, nice way to trap customers to buy your packages for which they dont have any written documents for the promises made by sales executives.
One of the worst experience from this resort.
I would request anyone buying club mahindra membership, please do not buy it, especially if you are tempeted by the fake holidays from their side.

I along with my family was to visit manali from 24-30 sept and had booking at white meadows club mahindra from 24-29. On 23 night there was cloud bust at kullu so all roads were closed for 3-4 days. We were asked to not come to manali so we cancelled our booking.

For 2-3 days daily we used to call to ask for mail. And on 5th day we got answer there is no cancellation policy for such situation.

This is horrible....

On sunday i have received call from club mahindra office jaipur for 2 night 2 days free holiday voucher.they invited me with family in hotel lalit jaipur on 5.00 pm 23 sep 2018 . on arrival their sales excutive exlpained me cluv mahindra membership plan of rs 4, 18000 for 25 yr. i clearly deny for any membership plan. after deny sales exceutive vishal and manger ankur ..explained me another short term membership plan of rs( 41800 one time + three emi of rs 10669 ) for 12 nights(7 night of RCI with no extra charge and 5 night of club mahindtra). i deny this plan also. after some time they offered 12 nights with two bed rooms plus 8000 food voucher and 15300 club acitvity free..then i agree for this plan..they swap my card 7300 rs and remaining 30000 rs with cash ..after taking this amount i requested for written offer ..they told me that we cannot give in wirtten ..they give me only customer appication form...when i read it fully after going home then in this no about my offer ..in this membership, of white studio of rs 4, 18000..with payment 37800 plus 48 emi od rs 10699..then i call to my sales person vishal ..about this membership ..he told me truth of membership plan is given to me 418000 by misguiding ..vishal told me you are entile free 12 complementry nights after 37800 rs and three emi ..after this u can enjoy 12 nights ..using this u deny for emi...

in summerize form totally faurd activtiy is done by sales excutive and mangaer of club mahindra ..misguiding and fake promise about short plan of membership..but in fact on short plan exist..they told lie about membership and memvership short plan..and swap my card ..so pls refund my 7300 rs and 30000 cash ..urgently

club mahindra sales person vishal mob no [protected]
club mahindra manager ankur no [protected] and [protected]

name- nitin khandelwal
mob no [protected]
[protected]
[protected]@gmail.com
[protected]@gmail.com
adress 101 narmda apt, chetak marg, prtap nagar jaipur

I hv raised complain on 23rd june which surprise to me mark as resolved now on 8th aug without any call, mail or communication from club mahindra end...

On which basis complain marked resolve... Can anyone revert... I wrote 3-4 update on complain but hardly there is any revert...
I already asked to revoke that complain as well raising fresh complain again..

Membership id : 2765109
Contact no : [protected]
Email id :
Jaypalsinh. [protected]@gmail.com

I hv also mark a mail to your memberrelation id as well but not find any revert at all.

Plz treat this mail as complain now as discuss with shweta from member relation team ahemdabad and discuss with complain team on call center nos as interaction id[protected]...

I hv taken membership in june 2017 and paid 3 emi advance & down payment.

Complain details :

1, at the time of joining, i hv been asked for 16000/- voucher which was not received after 6-7 months of membership despite of so many follow with sales team (Mr. Ravi gorkha). All follow up communication already shared with mail.

My reason for cancellation is just because of none fulfilment of joining commitment and no proper revert from team... Everytime buy time and test my patience...

Week of jan 2018. I hv been asked for 45 days tat which again despite of 3-4 times follow up closed yesterday only. The revert is really surprised me that there is no refund as well as club mahindra not ready to refund even emi debited during dispute period... (Jan-apr)...

Further to cancellation of membership. To stop emi, member relationship executive asked me to cancel emi from my end and asked to claim charge back to raise but not ready to refund.

3, during booking also it took 2-3 months time as days are not showing on membership page... You can check and confirm with executive : hardip about this experience as well...

I hv also asked to provide me details of seniors to discuss & take matter forward as already so much delay happen...

But again no response...

I find that everytime, i need to follow up and company is least bother once membership has been taken to fulfill commitment and members query-mail...

All chain mail and details are there in tailed mail if need any other details please contact me...

I hv all whatsapp & messgae communication with mr. Ravi & mr. Hardip (Which i already shared earlier) regarding the complain.

My membership no: 2786448
The membership was sold to me by manish from growel, kandiwali
Now whenever i try to contact them for a holiday they told me you can't go bcoz its holiday time even when festival are going at that time you are also not able to attend because it's company policy and they dont pick up my call and i am unable to book till now. When i bought this membership they were not explain rules and regulations about this policy,
During the sale they told you can call us anytime we will book for you. And offering for 3night 4days free holidays package and silver coins also but it's fake commitment.
There has a lot of false promises regarding payment of emi’s.
Initially i was told to just pay the down payment and you can hold your emi till anytime you want.
But my card is getting auto debit every month.
The purpose is buy this membership for my family enjoyment but they are giving excuses you are not able to go because you have blue club membership, even you are not authorized to upgrade this membership.

If you are not fullfilled your commitment when you were offered of selling time. I don't want to continue this membership.
Kindly request you that please refund my all money and cancel my club membership

From,
Dilip malani
Sent from my iphone
[protected]

My membership no: 2820657
The membership was sold to me by shiv kumar and nikhil from pitampura branch.
Now whenever i try to contact them for a holiday they dont pick up my call and i am unable to book till now.
During the sale they told you can call us anytime we will book for you.
There has a lot of false promises regarding payment of emi’s.
Initially i was told to just pay the down payment and you can hold your emi till anytime you want.
But my card is getting auto debit every month.
Now when i asked to cancel my membership and process for a refund, they are behaving very unprofessional and stopped responding over call/messages/ whats app.
Please help in resolving this issue.
I am unwilling to continue with the membership.