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Club Mahindra Holidays Complaints & Reviews

3.8
Last updated Mar 30, 2024
Complaints 2626
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1946
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Club Mahindra Holidays Phone Numbers

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1860 210 1111
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+91 44 3988 1000
85
69
+91 44 6695 3435
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+91 44 3027 7778
+91 22 3368 4721

Club Mahindra Holidays Website

Club Mahindra Holidays Head Office Address

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India
600 002

Club Mahindra Holidays reviews & complaints page 55

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C
chiragbangkok
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality service and mental harassment

Dear all,

I had a stay last week (July 6, to july 12, 2018) at our club mahindra bangkok property, i faced the following difficulties and resulting which my holiday was spoiled, i had written emails also from there but no responses were received :

1. Rooms check in was too slow and were made to wait a lot inspite the rooms been there m sure.

2. Rooms were too smelly and ac not working.
br...
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payallodha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my room nights wrongly cut

Address:Chennai, Tamil Nadu
Website:www.clubmahindra.com

One of my guest went for 2 days holiday

They cut double the room nights for no reason

It is really suprising to note the following - same situation, same guest, same resort and same time and only 2 days

Booking in red season in naldehra 29th-30 th june (2.1 room nights deducted) 2 studio

Booking in red season in naldehra 30 th -1st july (7.7 room nights deducted) 2 br (He stayed...
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sauru001
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect vouchers/inventory mismatch/non - adherence to commitment

Address:Bangalore, Karnataka
Website:www.clubmahindra.com

Team,

With regret i wish to inform that, none of my concerns have been resolved so far. Not so good experience at all.

- vouchers to my upcoming trip provided are incorrect (Issue in no. Of persons)
- inventory balance deducted twice leaving me no space to book further holidays
- pathetic customer service/sales pocs.

If you wish to resolve, please provided a space where i can provide...
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NitindI
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and delayed service

Address:New Delhi, Delhi, 281003
Website:www.clubmahindra

महोदय
आपकी टीम ने 11 जून को मथुरा में pc jweller शो रूम में camp लगाकर मेरा club mahindra holidays के लिए 28930 ₹ एटीएम के माध्यम से क्लब महिंद्रा को भुगतान कर रजिस्ट्रेशन किया था तथा मुझसे यह वायदा...
+1 photos
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Knickx
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no rooms available & holidays getting lapsed, asf almost doubled

Club mahindra guys are genuinely taking their customers for granted, on one side i have been making request for rooms but every time i am declined of room because of no vacancy or purple season rooms hence not eligible.

Now on top of it they have deducted my seven days of holiday, i have written to all people including their country head but no one has ever come with a solution. Instead they break the email chain to avoid the...
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chiragadesai28
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of membership - no updates provided for almost a month now

Address:Chennai, Tamil Nadu, 39007
Website:www.clubmahindra.com

I would like to bring to your attention the issue that I have been facing with Club Mahindra

I was invited to one of their presentation Vadodara, Gujarat on September 16th. However at the presentation, I was told to buy the membership then & there as it would not be available later. – A clear case o[censored]nfair trade practice being followed by MHIL.

Anyways I opted for the membership and had to pay the EMIs starting...
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Sweeton
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no services were provided by club mahindra

Address:Chennai, Tamil Nadu
Website:Clubmahindra.comm

Dear Company
I am satvinder Kaur With Member id 2816120
As i took the membership for the Europe tour with my Family as my husband came for the vacations from dubai to india and while we were contacting them again again for the tour, no reply was given by the company as they do not stuck on their commitement . Meanwhile they made a false commitement with us for the europe tour and in the mean time my husbands vacations were over...
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Sahibddeep Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of my club mahindra membership.

I have a club mahindra membership since 2015 and in year 2017 my membership was wrongly used by club mahindra for booking 2 reservations for some unknown people. Have been contacting club mahindra from so long but there is help from their side and instead club mahindra executives gets impolite. I have 2 club mahindra memberships and i am facing some or the other misconduct for both memberships from start. They have been constantly looting...
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Kranthi123456
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

resort quality - ganapatipule

Interaction id 12873148
Member id: 2628035 - sub standard experience at ganpatipule cv no. 3578797

No communication/resolution even 10 days after the complaint.

Details of the compliant are as follows.

Dear concerned,

I would like to bring to your attention the following sub standard experience we had during our recent holiday in ganpatipule.

1. The room sizes...
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S
Saddam Qureshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet credited

Address:401106

I saddam qureshi had claim refund for rs. 36830 which i paid on 23rd july 2018 within 10 days i cancelled the membership as specified for full refund claim however i have not received my refund amount yet.
Now club mahindra people and sales executive me rohan is not taking my calls.
M worried about my payment.
On this 25th october 2018, given time of 90 days will elapsed which club mahindra had promised in the mail.br...
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Omshivam14
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel membership refund money

Address:Ahmedabad, Gujarat, 1234

Hi dear sir .pragnesh Ratilal patel ID is 2836513 cancel my mamber ship please and refund money thanksI I call Ahmedabad office nothing reply.sell venues manager satyajeet kumat I call u but not reply his no [protected]. And company email but not reply I call until today but not refund money.[protected] I call Ahmedabad office tikka answer phone i Waite massage...
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S
Sahibddeep Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

elapsed days

I bought club mahindra membership in 2014 and since then i have faced so many inconvenience while booking any resort which ever resort i want to book it shows no rooms available due to same my days has been lapsed and there is no assistance for the same from club mahindra. I was promised from club mahindra that i pay my afs dues so lll be credited my days back but nothing of that sort has happen....
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ARjun Ks
from Manjeri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voucher

Hi...
This complaint is regarding the voucher that has been received few months ago...
The voucher was issued by a guy named "shiva kumar" issued on[protected] valid upto[protected]
With address k g oxford business, centre srikandath road, ravipuram.
As i had booked my tickets to goa this month... When i tried to redeem the voucher they told it has been redeemed by some other random guy.. (Fake mayb).
People...
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H
himmatvira
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid but product not received (welcome kit not recd.)

Address:560048
Website:www.clubmahindra.com

We have purchased club mahindra membership on aug 04, 2018 on some benefits promised by them with full payment, however while confirmation call they have reduced certain benefits, which i was in disagreement, however, we have got the same in writing but they are failed to deliver the promises and they have hold back our welcome kit.

Even after sending email correspondence we have not get any satisfactory response from them...
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ragandhi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service issue : fraud case : refund request

Address:Ahmedabad, Gujarat, 380001

We have purchase a bliss membership of your club in july with membership bliss classic and bliss premium with membership # 2816303 and 2816307 with around rs. 4.25 lacs of membership fees.

We have ask for singapore package with cruise booking before 2 months to your executive mr. Amit pankhania, at ahmedabad office. Till date we have not received any update and confirmation from their end. We have done multiple followup with...
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Dink.mkd
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

club mahindra white studio membership

My club mahindra membership no. 2730574, which i took in 2017. 80% of my holiday are getting cancelled inspite of booking 4 months in advance, this clearly shows that club mahindra is overselling their inventory, this is clear case of cheating the customers, i want to cancel my membership and get my money back, even that is not being done from club mahindra side. They are not taking my request for cancellation of membership. It is a total...
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asheesh29
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis selling of upgrade

My membership number is 2602216. I was upgraded to purple studio in varca beach resort by mr jay basis blatant lies. I was mis sold the membership. The points mis-sold are
1. Confirmed booking for any lower season if booking is done 16 days in advance
2. As purple studio member, i was eligible for 2 studio apartments or 4 hotel units in every lower season

I have now come to know that both these are incorrect....
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Anand Jodha
from Jaipur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

club mahindra holidays membership cancellation request (2817959)

Hi team,

This is really frustrating even after so many requests my membership have not been closed. I am still getting ecs requests every month and getting bounced.

Please close this account with immediate effect.

My membership id is 2817959. Its been many months now and no-one is entertaining my request.

Please find my interaction ticket details below.

Mhril=[protected]br...
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skd08
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asf amount increase

Address:Bangalore, Karnataka, 560047
Website:www.clubmahindra.com

Why the asf is being increased every year while the services offered are below expectation. While we pay asf, we don't get to book holidays as per our requirements. We see mahindra holidays selling many rooms to walk-ins while bonafide members are denied rooms. Food price is at 5 * city level, quality is something to look at.

I came to to know that it is now the strategy of the company to increase asf while discounting the...
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preyashshah
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of membership due to false commitment

Address:Ahmedabad, Gujarat, 380058

I have opted membership in the name of pushpam tradelink pvt. Ltd., in march 2018, their sales executive mr. Hriday and mr. Aniruddh visited my office and given some commitment for getting membership, they offered free fully paid international trip of 5 nights and 6 days at singapore, 15 nights (7 nights + 7 nights) free at club mahindra or rci resorts, rs. 55000/- club mahindra food vouchers and apple iphone 7 or apple iphone 8 (With additional...
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