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Club Mahindra Holidays Complaints & Reviews

3.9
Updated: Jul 11, 2025
Complaints 2652
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1988
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Club Mahindra Holidays reviews & complaints page 55

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A
apurv pawar
Nov 14, 2018
Resolved
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Address: Solapur, Maharashtra, 413304

Dear sir,
I applied for club mahindra membership and cancelled the same on the very next day.
As per company's policy it should be refunded within 90 days. But the same is not refunded me even if 10 months are over since the cancellation.
Agent name : gaurav sing
Mobile number of the agent : [protected].
He is giving different reasons at every time he has been contacted.
Please take the necessary action and do the needful in the matter.
I am awaiting for your positive response.
Dec 25, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Club Mahindra Holidays Customer Care's response
Hi Apurv, we sincerely regret the inconvenience you've faced with us. Please share your Membership ID and registered contact number via Facebook inbox, we will have our team connect with you to address your concerns.
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    D
    DivB
    from Noida, Uttar Pradesh
    Nov 13, 2018
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    Hi,

    I had an interaction with one of the club mahindra customer care representative about 4 to 5 weeks back and still resolution for the same is pending. I have been sending multiple mails but it remains unresolved and i always get the reply 'we are working on it'. I am unable to comprehend how much more time would it take to resolve and half of my emails haven't got any response yet. I feel this as a disregard and am highly dissatisfied with club mahindra service. Staff of club mahindra only seems to be interested in customer's money and doesn't care about providing proper service to it's customers.
    Club Mahindra Holidays customer support has been notified about the posted complaint.
    Club Mahindra is Completely annoying and does not have system to address customer service,
    So call relationship manager of Club Mahindra are only to be know as Cheaters.

    Better to stop such business if You can't handle it well.

    SAME I AM GOING TO SHARE OVER ALL SOCIAL MEDIA.

    Customer ID 2826863
    MANISH GURG
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      M
      MananPanchmia
      from Mumbai, Maharashtra
      Nov 13, 2018
      Resolved
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      Address: Mumbai City, Maharashtra
      Website: www.clubmahindra.com

      My name is manan panchmia. Immediately within couple of days after registering for membership i had sent the cancellation request. The cancellation request was registered on 11/7/2018 vide cancellation request no. 077361. After that continuosly i have been trying to call and mail them but there is no solution. There is always a new deadline given on mail which always crossed. Already 4 deadlines have been crossed but i have not yet received the refund and its almost 4 months since my cancellation was registered.
      Its really really unprofessional and unethical of you guys to just take away someones money like this. Such a big company like yours is giving such a pathetic service. Its a shame. I request you to take this on priority and do the needful.

      'mhril=[protected]'
      Nov 16, 2018
      Complaint marked as Resolved 
      Although it took hell lot of time and efforts but finally received the refund when i started mailing the MD and Chief of member relations.
      Club Mahindra Holidays customer support has been notified about the posted complaint.
      Verified Support
      Nov 15, 2018
      Club Mahindra Holidays Customer Care's response
      Hi Manan, we regret the delay in the process and surely do not want you to feel disappointed. Please help us with your Membership ID and registered contact number, our team will get in touch and assist you soon.
      Nov 15, 2018
      Updated by MananPanchmia
      Membership No. 2826744
      Membership no. 2826744
      Hi Manan,

      Myself Santhas,
      I'm also having a same issue regarding refund, but no response for club mahindra people,
      please share me email's Id's of MD and Heads of the company so i can mail them about my issue,
      pls share me on Email:[protected]@gmail.com

      Thank You.
      Santhas
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        L
        Lyloo C. Cherian
        from Tumkur, Karnataka
        Nov 13, 2018
        Resolved
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        Resolved

        Address: Pathanamthitta, Kerala, 689111

        Please be informed that my friend mr. Oommen varghese, member id 2796301 was referred by me and your representative from kochi, mr. Joju varghese, mobile # : [protected] got in touch with us and even talked to me regarding this member and got him enrolled into your system. This gentleman mr. Joju varghese is not picking the phone anymore. Mr. Oommen varghese was referred to club mahindra on the basis of the regular sms & emails sent through your marketing department. Unfortunately, he has fooled us and i have not received any waive off from you for this member. Please do not fool your members in this way and if no strict action is taken then, i will be forced to take other means to keep your members safe from these fraudulent mails and sms sent.
        Dec 19, 2018
        Complaint marked as Resolved 
        Club Mahindra Holidays customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2018
        Club Mahindra Holidays Customer Care's response
        Hi Lyloo, we regret to know about the inconvenience you've faced with us. Please share your Membership ID and registered contact number via Facebook inbox, our team will get in touch with you and assist with this.
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          P
          Prasad @1986
          from Ahmedabad, Gujarat
          Nov 12, 2018
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          Address: 395009
          Website: Mahindraholidays.com

          Dear sir,

          Mahindra holidays & resorts india ltd,

          I had withdrawn my membership application under the clause
          Part c, 8.1 of the agreement by e-mail to memberrelations and letter to chennai office by courier on 22.05.2018 which was applied by me on 17.05.2018 by paying rs 199150/- by application no. Apr/2018/25yrs/219868.
          Mail was acknowledged on 25.05.2018 and i was advised by prashant baviskar sales representative club mahindra surat office to get membership id - for fast refund and i get call from customer service and get membershipi'd on 01.06.2018. Then i again mailed to memberrelations for withdrawn of my membership and refund. I got mail on 08.06.2018 informing that my "cancellation request is raised and future emi are kept on hold and you will receive your refund within 90 working days"
          Then on 14.09.2018 i mailed for how long it will take to get my refund to memberrelations and memberexperience and they replied on 15.09.2018 that only 59 working days had been passed you have to wait for 31 days till refund is processed.
          Now i think more than 90 days had been passed but i haven't get any credit till date in my credit card and in bank account.

          Please take this request of refund application on priority
          And provide me the refund at the earliest.

          Regards,
          Prasad
          Club Mahindra Holidays customer support has been notified about the posted complaint.
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            M
            marshal1985
            from Mumbai, Maharashtra
            Nov 12, 2018
            Resolved
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            Address: 560099

            Hello everyone
            I have taken the membership of club mahindra (Membership with id 2820640) in may 2018.
            After evaluating everything, i decided to cancel my membership within 10 days after its start, i have mailed and sent all the relevant documents for cancellation, they have agreed for cancellation of the membership and said within 90 working days my money will be refund... Refund process takes only 90 working days (As mentioned in brochure) but in my case it has been more than 100 working days.
            I have called them a number of times on their customer care number. They asked to call back in few hours. But no body replied in all the case.

            Recently i have mailed them regarding the refund, no official revert back to solve my problem. It is really a mental and financial harassment from such a popular firm...

            Please suggest me some idea to get my payment back or should i approach the consumer court to get my money back..
            Dec 18, 2018
            Complaint marked as Resolved 
            Club Mahindra Holidays customer support has been notified about the posted complaint.
            Verified Support
            Nov 16, 2018
            Club Mahindra Holidays Customer Care's response
            Hi, we sincerely regret the delay in the refund process. We have noted your Membership ID, please be assured that our team will look into this and connect with you to address your concern.
            Verified Support
            Nov 16, 2018
            Club Mahindra Holidays Customer Care's response
            Hi, with reference to the Interaction ID: #[protected], we understand that our team addressed your concern. For any further assistance, please feel free to contact our helpline[protected].
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              M
              motilalmalesha
              from Mumbai, Maharashtra
              Nov 8, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400018
              Website: bliss.clubmahindra.com

              I have taken Club Mahindra Bliss scheme wherein you were represented by sales representative namely Mr. Richard Dsouza along with Mr. Amit (Full name not known).

              I was given assurance that after I take the scheme I will receive following benefits:-
              a. Food Vouchers (Rs 3, 000) to be received by courier which I received.
              b. Amazon Vouchers (Rs 5, 000) however this was suppose to be personally delivered by him which I have not received till date.

              I called Richard several times asking about the vouchers and he kept on saying that as soon as he will receive he will handover to me. However seems it is not happening. Lastly I have messaged him stating that I am raising my query before customer care to which he not replied. Have raised several email complaint but seems waste. There seems to be no mechanism to redress the dispute and to address my concern. Seems the staff are very well trained as to how to get away from complaint mechanism.

              It is very sad that for completing a sale, company's representative give false benefits. Question is not about Rs 5, 000/- but about ethics and how truthful you are.

              I have raised several request to process my request and immediately send Rs 5, 000/- amazon vouchers.

              Its been more than 9 months and yet by dispute is yet to be resolved. I dont know the name of the person, but i did get a call that they have processed my voucher of Rs 5000/- but have never received the same. Seems to be just a drill.

              As a result of said dispute I could not use my points and thus food vouchers which i got initially with kit also got wasted. What was suppose to be fun and relaxing moment has now resulted in disaster including loss of benefits i.e. Average of Paid Membership amount for 1 year, ASF amount for 1 year, food voucher of Rs 3000 expired as could not be used due to dispute, promised vouchers of Rs 5000 not received and worst wasting time to write mail and complaints.

              Atleast they should have courtesy and added equivalent points to my account if cannot fullfil the request of vouchers.
              Dec 17, 2018
              Complaint marked as Resolved 
              Club Mahindra Holidays customer support has been notified about the posted complaint.
              Verified Support
              Nov 10, 2018
              Club Mahindra Holidays Customer Care's response
              Hi, we regret to know about the inconvenience caused to you. Please share your Membership ID and registered contact number with us via Facebook inbox, we will have our team connect with you.
              Nov 10, 2018
              Updated by motilalmalesha
              I have sent my Membership ID and registered Contact via Inbox message of Consumer Complaint. I don't know what is facebook inbox. Or you may share email id to which I will share my details.
              Apr 23, 2019
              Updated by motilalmalesha
              I was given assurance by one of the executive that my dispute will be resolved as soon as I submitted complaint on this portal. He promised me that within 20 days I will receive my Amazon Voucher. To my suprise to this superficial attitude of falsified executives I have not received benefits as they promised.
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                A
                Amol001
                from Raigarh, Chhattisgarh
                Nov 8, 2018
                Resolved
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                Resolved

                Address: Raipur, Chhattisgarh, 492006
                Website: www.clubmahindra.com

                I amol kumar call customer care for membership, they send rohit kumar for the mahindra membership on mar-18, he told me that if i will take franchise then down payment of membership is free. I agreed to take franchise in the name of my wife sandhya ghodkar. He took rs 150000/- cash from me. He told that next day you will get mail for your deposit as well as your membership as i not carry receipt book.
                I received mail for membership but not received any mail for deposit of rs. 150000/-, i talked to customer care and told them everything. They connect with rohit and in conference call he accept that he took rs. 150000/- from me.
                But still company not taken any action on him.
                Also i told customer care that i will not deposit any single emi of membership untill this case is resolve, but the company is deposited my cheque to bank without taking my permission. Total deposit with the company in my membership if rs. 72000/- and i have not untilised any tour from this amount.
                I only want that company will return this amount to me as soon as possible. Because they tool this amount as mis representation.
                I will recover remaining 150000/- from rohit kumar through fir with him.
                Kindly cancel my membership and deposit approx rs. 72000/- in my account as soon as possible.
                Dec 10, 2018
                Complaint marked as Resolved 
                Club Mahindra Holidays customer support has been notified about the posted complaint.
                Verified Support
                Nov 09, 2018
                Club Mahindra Holidays Customer Care's response
                Hello Amol, we have made a note of your concern and will have our Member Experience team reach out to address this.
                Very fake company not yet received any call
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                  D
                  Divya1904
                  from Morjim, Goa
                  Nov 7, 2018
                  Resolved
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                  Resolved

                  I have taken membership of club mahindra. However, after receiving some installments they stopped responding. They stopped taking our calls and on going to be their office they were not ready to listen. We then asked then to stop our membership and we want to discontinue. On sending repetative mails also they are not discontinuing our membership and every month the money is getting deducted. I badly regret taking this sceme. As a consumer, i felt cheated. I want my money to be refunded and i shall request everyone not to take this membership. It is nothing but a fraud.
                  Following are the names of the person involved:
                  Vinit kumar
                  Vaibhav avasti

                  Thanks
                  Madhu arora
                  [protected]
                  [protected]@gmail.com
                  Dec 10, 2018
                  Complaint marked as Resolved 
                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                  Nov 07, 2018
                  Updated by Divya1904
                  Membership id:2816861
                  Verified Support
                  Nov 09, 2018
                  Club Mahindra Holidays Customer Care's response
                  We have made a note of your concern, Madhu and be assured that we will have our Member Experience team connect with you to address this.
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                    D
                    Dhruv R Trivedi
                    from Ahmedabad, Gujarat
                    Nov 5, 2018
                    Resolved
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                    Resolved

                    I want to cancel my club mahindra membership, i had send email regarding the subject on 29.10.2018, i had been informed by mail that i will be contacted in two days but there is no response from the company.
                    Marketing persons are making false statements to sell the membership, it shows how reliable company is? How one can relay upon such company? I want my membership cancelled and my hard earned money back. I have not availed any holidays yet.
                    Dec 6, 2018
                    Complaint marked as Resolved 
                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 05, 2018
                    Club Mahindra Holidays Customer Care's response
                    Hi Dhruv, we regret to know that you want to discontinue your membership. Please help us with your Membership ID and registered contact number via Facebook Inbox, we will have our team reach out to address your concerns.
                    I have the whole membership fees still my account has be deactivated from 2008. My Id no. Is 625406 my phn no. [protected] email Id [protected]@yahoo.com.
                    Kindly reactivate my account.

                    Thanks.
                    Club Mahindra Holidays Customer Care's response, Nov 27, 2018
                    Verified Support
                    We are here to help you, Deepak. Your concern has been shared with our team and please be rest assured, they will connect with you to address this.
                    I want to terminate my membership from the club due to serious health problem for which I am unable to take any journey or tours, my membership no is 2749139 registered on[protected].Kindly do the needful from your end in this regard.
                    Mr Ikikhe Chishi
                    M/SHIP NO. 2749139
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                      R
                      ram1946
                      from Mumbai, Maharashtra
                      Nov 4, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu
                      Website: [email protected]

                      I am co applicant in clubmahindra bearing membership no:1482559. I find this companys service is very bad in all respects. When u send any mail to the member relations with any query and you get instant auto response in my case with reference no. 'mhril=[protected]' membership no1482559.
                      After this nobody will bother since possibly illiterates are working in this company who think the query has been attended by the system auto acknowledgement.in my case the email query started on 16th oct 2018 and so far i have received a number of auto response bearing the number above. Wonder how such private company works with irresponsible non diligent personnel where the management acts like a cat having milk with closed eyes and think that they have the best service in the world. No checks are established in this company to find out whether emails are responded after auto response. A poorly managed company. Be careful when u try to become a member of this company since it is not worth the money you spend with poor service at all levels.
                      Nov 22, 2018
                      Complaint marked as Resolved 
                      Although no response has been received the issue appears to have been resolved as per my balance shown in the Holidays account. Poor service will cost this company on a long term basis.
                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                      Club Mahindra holidays agent given wrong information about charges and not refund my money besides that it presents 10000 check after the deal has been canceled
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                        S
                        ShivaniTrifaley
                        from Pune, Maharashtra
                        Nov 4, 2018
                        Resolved
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                        I have been a member of club mahindra since 2015 and it was through a common friend i got to know about their holidays and i decided to meet a person.
                        1. I was provided a wrong package meant only for senior citizens
                        2. I was told emi would be through checks and they kept deducting money from my sisters account
                        3. I tried to plan holidays with them by calling the same agent who had fixed my membership to guide me on how to do that and he never came back. I had to plan different for my parents.
                        4. I never used any of the services from club mahindra and i was still charged and i still face this stupidity from them and they still keep deducting money from my sisters account for no reason even when i havent used any services
                        5. They now say they will not refund the entire money even if i have not used any services, for what have i paid more than 2 lakh inr?

                        I demand for a full refund immediately. They have not been responding to my emails, earlier they used to regularly call for initial 4-5 months and later they simply ceased to call me. My sister trusted me with with the membership and all club mahindra has done is shame me in front of my sister. Useless services and useless promises.
                        Dec 7, 2018
                        Complaint marked as Resolved 
                        Club Mahindra Holidays customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 05, 2018
                        Club Mahindra Holidays Customer Care's response
                        Hi Shivani, we sincerely regret the inconvenience you've faced. Please share your Membership ID and registered contact number via Facebook inbox, our team will look into this and address your concerns.
                        Nov 05, 2018
                        Updated by ShivaniTrifaley
                        Already updated
                        Have already shared details on facebook
                        Dear sir
                        i m haresh pawar. my membership no 2670280. i want to cancel mambership due to financail issue. so kind cancel mambershil. & stop auto debit in my account.
                        thanking u
                        Haresh Pawar's reply, Oct 27, 2018
                        cancel membership stop auto debit my saving account.
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                          L
                          from Hisar, Haryana
                          Nov 3, 2018
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005

                          We have taken membership on behalf of offered & facilities commitment by presentation given by cm representative, but after deposit initial amount 36830/- they are not able to provide facilities as committed by them and not giving any response on my mail regarding withdraw membership and refund of paid amount but continuously mail receiving for further emi.
                          Dec 4, 2018
                          Complaint marked as Resolved 
                          Club Mahindra Holidays customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 03, 2018
                          Club Mahindra Holidays Customer Care's response
                          We are here to help you, Lokesh. Kindly share your Membership ID and registered contact details via Facebook Inbox. We'll have our team connect with you to assist further.
                          Nov 17, 2018
                          Updated by [email protected]
                          Please find required details again I hope you will give response ASAP

                          Membership ID : 2833600
                          E-mail : lokesh.[protected]@jshl.in
                          Mob.- [protected]

                          Postal Address :
                          H.No-1236, Sector – 9-11, Hisar (Haryana)-125005

                          Regards
                          Lokesh Chandrakar
                          Nov 21, 2018
                          Updated by [email protected]
                          No any response getting from Club Mahindra.
                          Nov 27, 2018
                          Updated by [email protected]
                          No response...
                          Nov 28, 2018
                          Updated by [email protected]
                          I have already withdrawn my membership, but they are not responding about my query of refund and asking further EMI continuously and submitting my post dated chequed also.
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                            priyanks.2311
                            from Bengaluru, Karnataka
                            Nov 2, 2018
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600002

                            Dear sir,

                            Mahindra holidays & resorts india ltd,

                            I would like to withdraw my membership application under the clause
                            Part c, 8.1 of the agreement. I would like to claim full refund of down payment rs 38, 840/- under above mentioned clause.

                            My maf number is 221910. (Refer copy enclosed)
                            The application was filled in by your sales rep mr. Shubham choudhary 1st nov 2018 at bangalore. The down payment amount of rs 38, 840/- was paid from my debit card on 1st nov 2018.
                            Please expunge all debit card details that you collected and any instructions for emis that you may intimated to the bank.

                            Date of filling application: 1st nov 2018
                            Date of payment: 1st nov 2018
                            Date of cancellation: 2nd nov 2018

                            Please take this request of withdrawal of the membership application on priority
                            And provide us the refund at the earliest.

                            Regards,
                            Priyanka gupta

                            Note : duly signed copy of this application as indicated is dispatched by speed post at the following address:-
                            Mahindra holidays & resorts india ltd.
                            Mahindra towers, 2nd floor,
                            17/18, patullos road, chennai - 600 002
                            Dec 9, 2018
                            Complaint marked as Resolved 
                            Club Mahindra Holidays customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2018
                            Club Mahindra Holidays Customer Care's response
                            Hi Priyank, we regret to know about this. Your contact details have been noted and shared with our team, they will connect with you soon.
                            Nov 07, 2018
                            Updated by priyanks.2311
                            Can I have an update on this. It's already been 5 days and I haven't heard from anyone.
                            Nov 10, 2018
                            Updated by priyanks.2311
                            It's been 5 days since you replied here that someone will get back but I haven't got any call from anyone. Dint really expect such unprofessional behavior from a big company like Mahindra but I have to say I am highly disappointed.
                            Nov 19, 2018
                            Updated by priyanks.2311
                            It's been almost 20 days and I haven't heard anything concrete from club Mahindra. I just got one call from a person and he said money will get refunded in 40 to 45 days, I asked him to send me a written confirmation over mail. He replied that mail confirmation will come in 1 or 2 days but it's been 4 to 5 days since that call also.
                            Dec 04, 2018
                            Updated by priyanks.2311
                            Club Mahindra is a looting company. Even after receiving cancellation application, they started processing my membership. I am getting mails that membership ID is activated. When I call them, they say someone is looking into cancellation process already. If someone is looking into cancellation then why activate membership and why send mail that we have realized your down payment. This company is extremely unprofessional and they are taking away people's hard earned money
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                              S
                              Sushil Keswani
                              from Nandura, Maharashtra
                              Nov 2, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400018

                              Subject: refund of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) with interest.

                              Reference: member copy no. Apr/2018/25yrs/216292 & my letters dated[protected] and
                              [protected] sent to your mumbai office and chennai office by speed post.

                              With reference to above i would like to inform you that i had requested you to cancel my new membership application with immediate effect and refund the advance of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty) paid to you for the same. (Written application letters for cancellation reached your registered and corporate office with 10 days as mentioned in your terms and conditions).

                              I had received two welcome phone calls from your department, i explained to them my reasons to cancel the new club mahindra membership. I was assured that the matter will be conveyed to the concerned department and my cancellation request will be processed soon. After that there was no reply from you in any way. On 10th august 2018, i again sent you letter through courier and speed post to both your corporate office and registered office requesting for refund.in next few days, i received the phone call from your department saying that the cancellation request has been processed and i will get the refund immediately after 90 days of joining date. The 90 days period has been over on 18th sept 2018. I have been trying to reach you by phone, but to my dismay and surprise, i am not able to reach you on any number/helpline of your organization of such a high repute!

                              I request you to refund, without any delay, my advance payment of rs. 36, 830/- (Rupees thirty six thousand eight hundred thirty only) with interest @ 18%. Also requesting you to immediately return two post dated cheques drawn of bank of maharashtra, tararani chowk branch, kolhapur.

                              You are requested to issue me d. D. Payable to sushil girdharlal keswani, kolhapur.

                              Request you to refund the above amount without any further delay.

                              Thanking you,

                              Yours truly,

                              (Sushil girdharlal keswani)
                              [protected]@gmail.com
                              Dec 7, 2018
                              Complaint marked as Resolved 
                              Club Mahindra Holidays customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 05, 2018
                              Club Mahindra Holidays Customer Care's response
                              Hi Sushil, we regret the inconvenience caused to you. We have noted your details, please be assured that our team will get in touch with you soon.
                              From, Date:[protected]
                              Sushil Girdharlal Keswani
                              2113/C/2, Vijaylaxmi Apartments,
                              Nimbalkar Colony, Behind Rajesh Motors,
                              Kolhapur 416003.
                              Mob. [protected], [protected]
                              Email : [protected]@gmail.com
                              Club Mahindra ID: 2824532

                              To
                              Club Mahindra,
                              Mahindra Towers, 1st Floor, ‘A’ Wing, Dr. G. M. Bhosale Marg,
                              P.K. Kurne Chowk, Worli, Mumbai 40018.

                              Sir,

                              Subject: Refund of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty) with Interest.

                              Reference: Member Copy No. APR/2018/25YRS/216292 & My letters dated[protected] and
                              [protected] sent to your Mumbai office and Chennai office by Speed post.

                              With reference to above I would like to inform you that I had requested you to cancel my new membership application with immediate effect and refund the advance of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty) paid to you for the same. (Written application letters dtd.[protected] for cancellation reached your Registered and Corporate office with 10 days as mentioned in your terms and conditions).

                              I had received two welcome phone calls from your department, I explained to them to cancel the new Club Mahindra Membership and my reasons. I was assured that the matter will be conveyed to the concerned department and my cancellation request will be processed soon. After that there was no reply from you. On 10th August 2018, I again sent you letter through courier and Speed post to both your corporate office and registered office requesting for refund. In next few days, I received the phone call from your department saying that the cancellation request has been processed and I will get the refund immediately after 90 days of joining date. The 90 days period has been over long back, but amount has not been refunded yet, neither your organization of such a high repute has sent any reply / feedback / correspondence.

                              After quite a struggle I managed to get your Washi, Mumbai, office number[protected], where, I was told, my case is being processed. I am calling number since few days to enquire for the refund but not getting satisfactory reply.

                              I request you to refund, without any delay, my advance payment of Rs. 36, 830/- (Rupees Thirty Six Thousand Eight Hundred Thirty Only) with interest @ 18%. Also requesting you to immediately return two post dated cheques submitted to you of Bank of Maharashtra, Tararani Chowk Branch, Kolhapur.

                              You are requested to issue me D.D. payable to Sushil Girdharlal Keswani, Kolhapur.

                              Request you to refund the above amount without any further delay, else will be forced to take the matter legally.

                              Thanking you,

                              Yours Truly,
                              (Sushil Girdharlal Keswani)
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                                P
                                prerena dwivedi
                                from Delhi, Delhi
                                Nov 1, 2018
                                Resolved
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 209625

                                I have submitted token amount of 10000 INR on 28.09.2018 after that i requested to cancel my membership and return my money agent is neither picking phone nor replying on SMS.How can any of your reputed brand agent can do some irrational behaviour.
                                Hoping for the favourable and fast response as it is more than 30 days gone.

                                Agent Sub ordinate name : Shiv
                                Agent Id:22933
                                Main Agent Number: [protected]
                                Dec 31, 2018
                                Complaint marked as Resolved 
                                Club Mahindra Holidays customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 27, 2018
                                Club Mahindra Holidays Customer Care's response
                                Hi Prerena, we regret the experience you had and are here to help you. Please share your contact number via Facebook Inbox, we'll have our team connect with you to address this.
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                                  A
                                  Alka manral
                                  from Noida, Uttar Pradesh
                                  Nov 1, 2018
                                  Resolved
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                                  My name is alka. My husband take their membership in july this year. From then till now we are not able to plan a single trip with them. Most of the rooms are not available and if rooms are available we are not eligible for that. None of their representatives help u. They always have an excuse. Now i want to cancel my membership till now i paid around 70000 and they said this amount will be forfeited by the company. Even if they are showing problem resolved it means ur money will be forfeited. I m highly disappointed. They all are very bad.
                                  Dec 3, 2018
                                  Complaint marked as Resolved 
                                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 01, 2018
                                  Club Mahindra Holidays Customer Care's response
                                  Hi Alka, we regret to know about the inconvenience you've faced. Please share your registered contact number and Membership ID via Facebook inbox, our team will reach out to you and address your concerns.
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                                    N
                                    nunuana
                                    from Jodhpur, Rajasthan
                                    Nov 1, 2018
                                    Resolved
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                                    Address: Jodhpur, Rajasthan, 342001

                                    I want spend my offer days which is given by club mahindra at the time of membership taken. Non of connection between asf & emi.

                                    If i used my offer days & then demanding to you for another booking then you have to ask for the same.

                                    My question is if i pay my asf & due emi then you will be able to book my holiday...?
                                    My question is your sales team member call me & offer me 3 days exculsive free holiday, any destination in india if i buy a new membership.

                                    When you proposed such kind of offer to your new member then why i am not eligable for the same, i am existing member since last 16, 17 months & spend near about rs 1, 70, 000. & never ever experiance single day.

                                    Better if you call me or give me your contact no so we can talk & find out solution.
                                    Dec 5, 2018
                                    Complaint marked as Resolved 
                                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2018
                                    Club Mahindra Holidays Customer Care's response
                                    Hi, we certainly do not want you to feel this way. Please share your registered contact number and Membership ID with us via facebook inbox, our team will reach out to address your concerns.
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                                      V
                                      vivek_karia1989
                                      from Mumbai, Maharashtra
                                      Oct 31, 2018
                                      Resolved
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                                      Address: Udaipur, Rajasthan, 313002

                                      Hi,
                                      Its regarding a fraud marketing strategy by clubmhaindra in the name of completely free gify vouchers.
                                      In the 1st week of oct 2018 i have been called at raghumahal hotel in udaipur, saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a straight forward marketing strategy to call people at office and covience them to be a member of cubmahindra. They tried to convince me by all means in order to avail their membership. They said even though u become a member of club mahindra or not, still u ll get 3 gift vouchers at no cost today. Description of voucher was like a free movie tickets, a 3 days stay at club mahindra resort and a discount voucher of kalyan jewellers.in d end of the meeting i said i cannot take ur membership unless i dont visit ur properties since its a matter of lacks. They said not to worry we are providing you 3 vouchers which i havnt received till date.

                                      Pls note club mahindra dont use such marketing strategies to fool people n waste valuable time with ur non sense strategies.
                                      I am sure you are moving ahead and putting black mark on the tag of club mahindra. Your organisation can only progress when u can look ahead for customer satisfaction and not by means of fooling dem.

                                      I have got all phone recording how u fool people on phones.

                                      Stop fraud else you will be out of market very soon
                                      Dec 1, 2018
                                      Complaint marked as Resolved 
                                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 31, 2018
                                      Club Mahindra Holidays Customer Care's response
                                      Hi Vivek, we regret the inconvenience caused to you. Please share your contact number via Facebook inbox, we will have our team reach out to you.
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                                        D
                                        dattaprakashgv
                                        from Delhi, Delhi
                                        Oct 30, 2018
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                                        Address: 403510
                                        Website: gvms.clubmahindra.com/giftvoucher/Login.php

                                        Hi,
                                        Its regarding a club mhaindra gift voucher which was issued to me on 16/sept/2017,
                                        In month of sept 2017 i have been called by club mahindra office,, saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a marketing strategy to call people at office and covience them to be a cubmahindra memeber. When i was not convinced by them they have given me a gift voucher valid for 6 months starting from 15/sept/2017 to 15/march/2018.
                                        When i planned my holiday and followed the all required procedure to redeem gift voucher, they didnt reply on time and my plan went in vein. When i was trying to redempt the voucher. Now from past more than 8 months i am trying to book, but its not getting true. I think its a very bad way of fooling people taking their precious time and at the end fooling them.
                                        I was feedup of this but now finally i got this voucher in my drover and was trying again to use it but its shoing expired.
                                        Wats the use of any voucher which cant be redempt wn its valid.
                                        So finally its a trap named gift voucher which they put to catch new members for club mahindra.
                                        Club mahindra's gift vouchers cannot be redeemed.

                                        Request all of you reader to never put your effort and time when you hear a call from club mahindra and never plan your vacations with club mahindra. Its not my frustation but its the story of most of the people who deal with club mahindra. If you google you will get lot many reviews more or less like mine.

                                        So when you plan your holiday go for some other options and save your vacations from getting screwed.

                                        Thanks,
                                        Dattaprakash ([protected])
                                        Club Mahindra Holidays customer support has been notified about the posted complaint.
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