Dell India Complaints & Reviews

We had purchased a Dell Inspiron One 2310 Desktop ( tag no. J36B3P1, Invoice no. DS / 0393 / 11-12, supplier reference 0393) on 16th May 2011 from ISERVE SOLUTIONS and SERVICES PVT LTD, P- 47 C.I.T. Road, Kolkata - 700054. Just a fortnight after the purchase, there started a problem during start up. it was intermittant in nature. We contacted customer care, they sent a OS DVD, and asked us for reinstallation. nothing rectified. on first week...

I had bought myself a Dell studio laptop from a shop called Horizon in Nagpur about 11 months ago. The laptop gets a blue screen whenever I use an eStick like reliance netconnect,etc. I tried 2-3 of them to check whether it was problem with the netconnect but the laptop always stopped responding. The service person at Horizon is always fooling my dad that he had contacted dell and fitted a new motherboard and same things but when I checked...

Dear All,
I had placed an order for a Dell Inspiron 14 R on 15th August,2011 from their Shipra Suncity Dell Exclusive Store. Since I stay in Ghaziabad, I was told that due to certain taxation reasons they will not be able to deliver the laptop in U.P. and therefore offered that they will give their address( Delhi) for delivery and I can collect the laptop from them. I agreed to on their proposal, as I was unaware of what was in store...

Hi -

My name is Deepa. I have purchased a Dell Inspiron N5010 laptop. It is still under warranty and laptop is giving number of issues. I have to call dell support or submit the laptop almost every week for repair. Last time I have submitted the laptop for web cam issue & they returned it back. But still the webcam issue still persist. At the same time motherboard was replaced and just not more than 2 days the display...

sir
i have purchase a mobile DELL XCD28 for before three month.
after than i realise that any problem comes to mobile.
i take mobile to DELL service center and then DELLrepresentive tell me this is company mistake and i have to change mobile for15-20 days.
i give the mobile 5 august 1911 and then today i have no replacement mobile.
mobile service tag is HC8ZVN1
PLEASE help me

sanjay...

i have purchased dell laptop in feb 2010.its been one and half year only there occurs so many problems in it. but this time it get shut down forever.it is not starting the window.what should i do?...

Subject: FW: Complaint No.[protected], Service tag No. 7dh4vq1 to DELL

Subject: Purchase of Laptop from DELL Store ,Sector-17, Vashi ,Navi Mumbai, Maharashtra, India


I am having a NIGHTMARISH experiences with DELL, who are behaving in MOST IRRESPONSIBLE & CRIMINAL manner, like a perfect CHEATERS..

I purchased a laptop inspiron 14r service tag no. 7dh4vq1 from vashi dell store , now...

Last year my son Rison Prasad K has purchased a laptop directly from DELLwhen he was at Ahmedabad. It has one year onsite service warranty. Now the dekete key is not working properly. When using mouse sometimes it happens that whichever item we click get deleted. Several times this was reported to them from Thrissur on the toll free number and not yet attended. Now today onwards the laptop is used by My daughter Shan Prasad K, studying...

My dell streak was brought in U.S and i am using it in India (Indore) , The problem is that i am not able to charge it and i have got international warranty . I have called to your toll free number, And they suggested that i have to buy a Indian warranty plus i have to pay for the socket by which the charging is done .It is very suprising that a company like Dell has a different rule in India .And i am not getting any proper response from...

Always defective booting. Any time blank screen, memory Loss, system pack up. Always some sort of Hardware or software problems. Very Low Speaker Sound. Totally unreliable. My mobile number [protected]. Address-B/4, Income Tax Quarters, Saratpally, Paschim Medinipur, WB-721101. Land Mark- Near Global Market, Midnapore Town....

I had bought Dell XCD35 smartphone from Flipkart.com on 28/4/2011. It came with android2.1. So I got it upgraded at dell service centre at Kanpur to android 2.2. But even after this upgrade flash player was not working. So I re-brought the handset at the service centre where Mr. Rishi (in-charge of service centre) could not fix it but instead asked me to submit the phone so that he could send it to Dell Service at Bangalore from where he...

My self Nilesh Chaudhari from Gandhinagar, Gujarat, India

i was purchased dell XCD28 mobile at 27 March-2011,
it is working very good but suddenly it had start hanging problem last one months, i gone at dell service center for mobile software upgrading since 16-JULY-2011. but still now it is not return my mobile, they told me your mobile will be replace by dell company.
still now my problem is not solved.they...

I bought a Dell cell during the month of March and within 2 months the working condition of the cell was very bad, so I went to Dell service center in Chennai and there they agreed that there was a manufacturing defect and promised to replace me with another cell. They told it will be replaced within 15 days but whenever I contacted them through phone or went directly, their reply was a constant one saying that it will be received within...

I regret to inform you that as a new & 1st time customer of DELL I am totally unsatisfied because of poor product quality, incessant problems and horrible customer care. The laptop I m using having service tag no 6ZG1CQ1 which I bought 3 to 4 months back but from the day one itself I got no’s of problems with it as mentioned below
1. Laptop start up time almost one hour
2. Battery back up
3. Hard disk errorbr...

I WAS a great friend of Dell products.
I always suggested and purchased dell products till now,Dell had unmatched service till I ordered for a battery.
I purchased an Inspiron 1564 (1KYV4BS) laptop from dell in feb 2010, everything was fine with that .
In Jan 2011 I face some backup issue with my battery , I called Dell they asked me to update the bios, I did that It helped me a little.
In March my battery completely...

i recently bought a new dell laptop inspiron 15r for personal use,
now the problem i am facing is that when i put the laptop on charging mode, it strts giving electric shocks whem i use it simultaneously
and i have been facing problem o[censored]sing my laptop in wifi zone
i can never access internet due to some technical issue
please help me sort out the problem...

MY DELL LAPTOP WAS NOT REPAIRE BUT LAPTOP WARRANTY IS AVALABLE ACCORDING TO BILL INVOICE PROVIDED BY LAPTOP DEALER I HAVE ALREADY SUBMIT THE LAPTOP BUT MY LAPTOP IS NOT YET AND I TRY TO CALL FOR MY LAPTOP STATUS BUT DEALER IS NOT RESPONDING ME MY PHONE CALL IS REJECTED FROM DEALER
DEALER SHOP NAME IS PRIME COMPUER AND ADDRESS IS 25, 2nd Floor,13,Deepak Building NEHRU PLACE NEW DELHI & Phone no is [protected] &[protected]...

Hello,

This is a very serious note, regarding issues associated with Dell Studio 1558 model.

My Dell Laptop Service Code is G3L86BS.

I purchased this laptop in July 2010, with the hope of excellent performance and support. But the truth is that its full of bugs.
Since my purchase, my system crashes on daily basis.

I have regularly contacted tech support via phone and also...

Dear Dell Team

I am Kanika Khanna from DELHI , Dell Order No.[protected] .

I want to make a complaint about Sales Person Mr. Rahul D. Jain of Dell India regarding his gift offer for HDMI cable and Amira Exchangeable Cover .

He offered the free gift but at the delivery time he did not delivered the gift with the laptop and now he is not responding to the phone calls.
I want him to deliver...

Hi, my name is gaurav Srivastava and i was purchase dell laptop 3 month back and the service tag number is - DYC2CQ1-model no L502X.. on 16-jul-2011 my machine was not work then has contact with dell technical department they told me that they will provide engineer visit on tuesday 19-jul-2011 but nobody come on tuesday eengineer has come on 20-july-2011 and try to resolving the issue he has replaced motherboard but issue is still then i...