eBay.in Complaints & Reviews

Hello Sir, I have bought sony xperia z from seller "rajarshi96" via ebay.in through paisapayid [protected]. I have order the item on 08/08/2014 and recieved the item on 13/08/2014. Seller has mentioned phone is brand new but no warranty as it is imported but can be repaired anywhere in India.Within a month o[censored]sage, phone battery becomes sudden dead and phone is not switching on. I thought it is a battery issue due to software update as I check the info in online. I went to local sony service center, they said they will not service imported phones. Then I searched for local service center which can service my phone. One of local service center person examine the phone in front of me and said phone is not new and it has been tampered. After knowing this I reported this to ebay india customer care and the seller on 12/10/2014. Ebay india customer care denied responsibility as it is more than a month after I bought the item and ask me to contact seller. On 13/10/ 2014, I had conversation with The seller and ask me a day time to respond. But seller never responded on 14/10/2014 and does not even recieved my calls. Finally he sent a mail on 15/10/2014 saying it is now more than 2 months after the item was sold and denied to refund or replace as item does not have any warranty. Now I lost money and no repair also possible.

Hi, I purchased Apple MD760HN/B MacBook Air (Ci5/ 4GB/ 128GB Flash/ Mac OS X Mavericks)(SIlver) [protected] in Rs.58558.0 . I paid it via SBI card emi. On the parcel that a courier boy brought, cash on delivery option was written though I had already paid via EMI. Now the courier is returned back to ARAMAX courier company. The seller ithub says its ebay's problem ..ebay says its ithub's problem...ARAMAX says it's not there problem and no one is delivering my macbook air. I want my item and not the refund. I contacted the ITHUB Guy via Tel - [protected] ARAMEX Courier and EBAY As well Worst shopping experiance on EBAY Thanks, Anurag

I have Purchased an 2TB Seagate Hard Disk Drive from Ebay on 17/09/2014 On 25/09/2014 I have Receive the item and on 26/09/2014 Seller called me about the Feedback Before I update the Feedback I have Checked the warranty status on Seagate website and it showed warranty will Expair on 21-June-2016 since I have Purchased on 17-Sep-2014 I have called seagate to update the warrant status Seagate said that your hard drive with serial number NA76MDFN is shipped from US and this Drive will not get support in INDIA. I have Called the seller and informed the same Email to Seller : Dear lowestprice2014, Hi Seller, I have Received the Following Email from Seagate Support when I have Called them to Check the warranty Status 2TB Seagate Backup Plus Slim External portable Hard Disk Drive that I have Received Yesterday. Thanks and Regards Hemanth Kumar [protected]/[protected] Seller said that he will talk to some one in saegate and help me to update the warranty for India and he asked for two days time After 2-3 days seller said that I need to send an Email to seagate Requested for the Warranty updated from US to INDIA Reply From Seagate : Dear Hemanth Kumar: Thank you for contacting Seagate Support. As per Seagate records your drive of serial number NA76MDFN was shipped from USA. According to Seagate warranty policies, drives distributed outside of India must be returned within the original country of distribution. Please refer the link given below to know more about Seagate warranty policies, http://www.seagate.com/support/warranty-and-replacements/india/warranty/ For additional assistance, feel free to contact us at: www.seagate.com/about/contact-us/technical-support/ Regards, Sanjay Seagate Support Informed the Seller the same But there is Response So I have Requested for a Refund from EBay on[protected] Claim ID:675594 Some one Ebay Called me and Asked for a Proof for Seagate Telling that it is not a Valid Drive on India So I want to Seagate Service center asking for a Proof with the Seal But they said they will not able to provide a Proof with seal and I need to call customer care for Help I have called customer care and asked about the Proof, Seagate support said they can send an Email with the Information Email Form Seagate Support : Original Message----- From: [protected]@salesforce.com [mailto:[protected]@salesforce.com] On Behalf Of Seagate Support Sent: Monday, October 13, 2014 11:27 AM To: [protected]@gmail.com Subject: Regarding your case number 04461703 [ ref:_00D00hhzl._50030W8sWi:ref ] Dear Hemanth kumar: Thank you for contacting Seagate Support. Based on the information you have provided us regarding your hard drive, we did found that the drive with serial number NA76MDFN sold to you by your merchant was a counterfeit drive. I am sorry to inform you that we will be unable to provide warranty assistance for a counterfeit drive. But I kindly request you to contact your point of sales regarding the same and I guess they will be in a better position to help you on this matter. For additional assistance, feel free to contact us at: www.seagate.com/about/contact-us/technical-support/ Regards, Pravin Kumar Seagate Support ref:_00D00hhzl._50030W8sWi:ref When I Send this information to Ebay, Ebay support says that is not a Valid Proof I have called Ebay and said that this is only Proof that Seagate an Provide to Me but Ebay is not Ready to Provide the Refund. I did't not Understand what other proof Ebay need apart from a Mail from Seagate support informing that the Drive is not supported in INDIA Please Help me to get the Refund From Ebay. Claim ID: 675594 PaisaPay ID: [protected] Item number: [protected] Seller ID: lowestprice2014 Date claim opened: [protected] Thanks and Regards G Hemanth Kumar [protected]/ [protected]

I've ordered a product yesterday for i paid online. and i've made a transaction too but it was failed but the amount from my account was deducted. And i'm contacting ebay.in for thi problem. they are just making me wait. and till now i'm not able to contact . so therfore i've to file a complaint.

I had ordered a phone at Ebay.in and after ordering i feel i have ordered wrong item, I contacted back to customer care and Seller to cancel the order or change the order but they were helpless ...i have Question in india if rest all shopping portal providing the support like you can always cancel or change your order if it is not shipped ..then why ebay not following the same ..? why not you are helpful for consumer ..?

they have given the piece which is not working and i have raised for the money back with claim id 687680 . Now thay are saying that the money cannot be refuded nor the piece cannot be refunded and thay are advertising that they provide 100 % Ebay Gaurantee Money return This is totally against the consumer rights and that s why online shopping sites are very careless in india . Can you please take the action and make sure that i get the amount for the claim which i have spent 17k for the mobile . Also the Ebay site should be sued for advertising wrong / improper ads

Your Paisapay ID [protected] has been successfully shipped and here are the tracking details Courier Name :FEDEX Date of Shipping :04-Oct-2014 AWB Number :[protected] Your Contact Number: [protected] The estimated delivery date for your item is 08-Oct-2014.

I tried purchasing laptop on oct 12 and made payment of 27108.90 rupees. But during transaction process some error came . Order was not confirmed but money got deducted. I got msg from SBI which says "Thank you for using your SBI Debit Card 622XX0381 for a purchase worth Rs27108 on POS [protected] at Ebay_BD txn#[protected]." I called ebay and they said money will be refunded. I got no refund . Please raise my complaint.Thanks

this is to bring to your kind attention that my claim id- 672305 on www.ebay.in for a blackberry pearl flip phone bought via PaisaPay ID [protected], has been forcefully closed and no proper investigation was done. The claim has been wrongfully closed against me and i was not even given a chance to talk to anyone. The seller failed to ship the item as per the timeline and i raised a claim for refund. The seller however shipped the item later and despite all efforts failed to escalate the issue with courier company and arrange for the hold for the delivery of the item. The item was deliver to my room, which was received by someone for me in my absence. i agreed to ship the item back to the seller so that a refund could be made but they closed the claim and am left with no option than to forcefully keep the item.the item was supposed to be delivered on 24th September but was delivered on 6th October. It was no my fault and should have been returned but was not. Despite all efforts the company has not responded and have failed to resolve the issue. Please help.

I paid Rs.1590.00 by Internet Banking. I did not received my product till date. Company one sidedly decided not to deliver product and approved Refund arbitrarily. The payment also not received till date even after one month. Claim ID: 661208 PaisaPay ID: [protected] Item number: [protected] Seller ID: pritrasol Date claim opened: [protected]

I had tried to do a online transaction on 12th Oct 2014 around 8am to 8.30am with limeroad through net banking but while doing the transaction with Ref no :CCABJ2ARM731IG00BH TRANSFER TO [protected](this info from my bank id).An another ref num was in my mob at the same time i.e IG00BHVPV3(this info is in my mob)My SBI account[protected] had been debited Rs.385.90 but a error occured in the middle of the transaction.Please refund the money as soon as possible.Thank you.

Dear Sir/Madam, I purchased a laptop(attached receipt) on 10th June, 2014 from ebay under which its mentioned that laptop is under 3 year warranty. But, it suddenly stopped working on 01st Oct, 2014. I continuously interact with ebay team via toll free no. and mails after that, but still no resolution of my prob. Now, I even cant repair it from outside, as if once its get open, it will be out of warranty. ebay is saying to contact to seller from which I bought this laptop, but on ebay website there is no contact no. of such seller. Even, ebay team is also not responding me in a proper manner. Please look into this issue and try to resolve it asap. Thanks and Regards, Aman Jain Contact no. - [protected]

I have purchased the phone in May 14, But there was some problem in charging. Than I have sent the phone to Seller (Receipt and acknowledgement copy attached), they received in Jun 14, Now they are not responding to replace Or refund. Plz help...

Dear Sir, I had been purchased rose seeds through net banking on 11.01.14 for amounting to Rs.1366/-. The payment has been deducted to our account but rose seeds not delivered to us. The payment is pending since last 10 months. Secondly once again I had booked Falkon make garden tools amounting to Rs.618/- on dt.24.09.14, payment deducted but materials not received yet. This is not the good sign to Eaby. Pl look in to the matter at an earliest possible date. Mobile No. [protected]

Claim ID : 673561 PaisaPay ID : [protected] i want my 350 coupon refund back, total pay -500rs, , you sent only 150rs original mode of payment Payment Details Paid By:Debit Card Bank :State Bank of India Item(s) Total: Rs. 500.0 Shipping fee: Rs. 0.0 Coupon discount: Rs. - 350.0 Amount paid: Rs. 150.0

HI, I have ordered "Baby Bed with Play Gym - Delivery only in Bangalore - Gift for New Born[protected]" from ebay.in(PaisaPay ID [protected]) on 25th September 2014. I have not received the item before the stipulated date 04th October 2014. I have raised a request for refund on 05th October, 2014. The following is the message I received "You have requested for a refund on 05-Oct-14 since you did not receive the item by the deadline of on 05-Oct-14. Your refund will be processed within 5 days from the date of initiation." On 10th October, there was an update saying "Your refund request has been put on hold by PaisaPay on 10-Oct-14 as the seller has appealed against this refund. PaisaPay is currently verifying the proof provided by the seller. Please contact eBay Customer Support for further clarifications, if required." When contacted ebay regarding the same, I got an answer from "Ketan Thale"(The so-called customer care support guy) stating that the Seller has provided a new Courier tracking number, so the Refund Request has been put on hold. As per the ebay guarantee as I have not received the item on or before 04th October, 2014 I am entitled for a refund.

I’d ordered a xolo play 8x 1200 from ebay which was received by me few days back. But my concerned is instead of black device, I have received a RED one. at the time of booking black device was shown to me with no further option to select the device color. I have not even switched ‘on‘ the device yet, and all its accessories are still intact as it is in factory conditions. I have provided no information about that by ebay at the time of booking. The device is looking sort of pink. Its not even a proper red colored. I have opened the box as ebay told me to send the device snaps for proof that i have received the wrong product.(Have not switched ‘on’ the device yet) And now they are not helping me saying that I have Brocken the seal. i have claimed to ebay about either replace my device to black colored one or refund the amount. my ebay claim id is "668919". but they are denying on all the options. PLEASE HELP ME ON THIS

I have purchased product from ebay.in. Courier Service - Blue dart Express Order Date - 01 October 2014 From - Rajkot To - Mumbai Status - Network Delay, Will Impact Delivery Waybill No : [protected] Lpr Hub Shipment Further Connected 4-Oct-14 15:35 Lpr Hub Shipment Arrived 4-Oct-14 15:33 Mumbai Hub Shipment Further Connected 4-Oct-14 15:06 Mumbai Hub Shipment Arrived...

I have ordered watch for my friend from ebay. POrder Date - 01 October 2014 From - Rajkot To - Mumbai Status - Network Delay, Will Impact Delivery Status and Scans Location Details Date Time * Waybill No : [protected] Lpr Hub Shipment Further Connected 4-Oct-14 15:35 Lpr Hub Shipment Arrived 4-Oct-14 15:33 Mumbai Hub Shipment Further Connected ...

Hello sir/ma'am My name is Vishal Patel. I have a complaint regarding Refund from eBay. I had bought two shoes from eBay.in and one of them is defective and other is not in size. So I had raise claim for replacement but they have no stock for these item so I had told them to give refund. According to their policy, refund process take 15 days still I had wait for 1 month but there is no response from eBay. Now its all most more than 3 months but still I didn't received any Demand Draft. I had call many times they told me that wait sir we will deliver it As soon as possible. But now I don't think that they are doing their job perfectly this is big fraud for me. These are my claim ID Claim ID : 549226 Claim ID : 546595