eBay.in Complaints & Reviews

My Order details of ebay.com given Below:

Item number:[protected]
Price:$56.09 Sale date:Aug 08, 2014
PayPal transaction Id:05Y35994KW599503N
Case ID:[protected]
eBay Customer Support Case opened on:Sep 25, 2014 Seller:1984yht888

Problem:Item not as described.

The above item which was found to be defective or malfunctional after series of tests. I reported the problem in my item to the seller along with photos. He said that first change my feedback, then i will ship a new LCD as replacement. I have been waiting for so many days for this item to arrive (more than 10 business days have passed)but still i haven't received this item so far. Further, the date of closing this case is approaching, so i need to check this new LCD against all possible defects as early as possible. Ebay.com will close my case on 25, Oct, 2014. I have only few days left. If new LCD is also found to defective, will i get same Money back Guarantee even if my case gets closed on 25 Oct. Please! revert me as early as possible.

Ebay reply:

Final decision:This item is covered under the sellers returns policy. To receive a refund for the item of $56.09,
please ship the item back to the seller. To ensure you remain eligible for a refund please ensure that you return the item using a tracked service. Please see our email in 'My Messages' for more details.

The return address of the seller on file is:
Yang Haitao Bao'an District,
Pearl Street Community landslide zone industrial area a new benefit package of three factories in Shenzhen City, Guangdong Province 518035 China

My Message to ebay.com:

Seller:1984yht888 has not levy any shipping charge as chinese govt foots the bill to promote export, return shipping charges from india to china are very high Fedex is charging: 2682 INR & DHL is charging: 2874 INR. I have purchased the above item for 3500 INR. So even if i get refund from seller, i will lose money equivalent to cost of new LCD module. As i can get it for 36 US $ (2200 INR) from buydisplay.com . Now what should i do to tackle this issue ?

Claim ID : 704347 PaisaPay ID : [protected] Karbonn Titanium Octane - Black Open 22 Oct 2014 12 Oct 2014 [protected] rcha1244 mobile_central the above good purchased and paid for online. delivery committed by 16th. courier information and sellers information are not responsive both are false and fake. requested refund claim also not yet settled. playing with customer money and emotion. strong case for "improper trade practices" 420 of IPC. i request for immediate refund with penal action.

Hi, My name is Manas Banerjee from Kolkata. I have purchase a Sony Xperia C3 from Ebay on 21st Sept-14, cost is Rs.21, 268/-. I have make payment through Credit Card. That product suppose to delivered to me on 26th Sept-14. As I didn't received my product on time, I have register a refund claim on Ebay on 29th Sept-14. But till today I didn't received any refund, instead of that last monday I received a SMS & Mail from Ebay, that my product has been delivered to me, and it was updated on their business portal as well. Where as I have a written confirmation from Blue Dart (The courier company) that, they unable to track the product and ask Ebay for a refresh consignment. I have forward this mail to Ebay as well. Whenever I contact Ebay the representatives are asking for 48 hours resolution time, which I used to get whenever I make call to Ebay for the refund, they are saying that their team is investigating the matter with urgency. I don't know how much days it will take to investigate, where as I have the proof that I didn't received the product. This is total harassment and they are taking undue advantage of my money for last 1 month. Please help me to get my money back and I want to lodge a consumer harassment case againts Ebay, how to do that please guide me. Thanks, Manas Banerjee [protected]

i am so very much disappointed with ebay, , , my experience with you are really very, , , , two times constantly i got bad product, , , , my claim id :662498 resolved since 28th sep, , , and still after 22 days i am waiting for re-shipping charges back two times i noted complaint to you guys but just waiting for your good reply, , , , 2. my claim id :674264 has been approved since 11th oct still i am waiting for 110%coupons as promised, , , , , , such a bad experience and no there is no proper solution from you guys, , , really bad, , , ,

I am S. DHEERA KANISHK, student of NATIONAL LAW UNIVERSITY, Odisha ([protected]) On Oct 15, I have bought a VCARE shampoo hair color in the website of http://www.ebay.in/ Which is an online officially website for shopping. Order confirmation: PaisaPay ID [protected] The below are attached copy of TEXT MESSAGES from EBay and the mail that they have sent.

AWB no :[protected] order on : 1 Oct PaisapatID:[protected] got SMS on : 3 rd Oct seller : gizmoforest shipped delivery by : 20 oct still not received any updates. IF not receiving kindly revert back money this week only. Other wise i will go to consumer court Thanks & Regards, Parashurama ([protected])

This is the worst service provider company. I place an order on[protected] and they said to me it will be delivered on[protected] But i can receive till now and whenever i call they give me the reason and you know the reason is because of Diwali there are holidays so your product is delivered on[protected]. I place this order because i want to give that gift to my brother on his b'dy on 23-10=2014. Never and ever use Ebay services.

sir when i try to buy a iball tablet from ebay.com and doing my amount through mobikwik wallet, the amount is deducted from my mobikwik wallet but my product is not confirmed.i lodge complain on 16.10.14 and repeatly call to customer care on 17.10.14, 18.10.14 as well as in 19.10.14.but they did not update me about my cash.on 18.10.14 when i call they tell me i got my update on 19.10.14.but in the end of 19.10.14 when i call customer care they also do not update me please resolve my problem saroj [protected]

Sir actually i want to raise a complaint against ebay they frauded me i bought one product worth of 1050rs from ebay which was a fake product then ii returned that product as a result they sent me money which took long time 1 month now when i am trying to call them they are not solving my problem and always telling we cant do any thing and talking so rudely..again they did not called to confirm on which name check will going to issue they instead create my check in the name of my ebay userid so now i cant able to clear my check due to my name...Please help sir i really want my money... each and every day they are frauding customer please sir do some thing...Thanks My claim id on ebay :615450 they sent one check which is now tottaly waste of 1050rs bank is accepting the check either or ebay responding me.

My clam ID is 671452 Delivered a wrong product i mail them where reship the product. mail received for there side on 6th Oct. 2014 I reship the artical by DTDC on 8th Oct 2014 Tracking No.: D17736912 Nighter eBay not seller inform me about courier. now no response at all and eBay close my claim

Dear sir, I have booked an item Sony Bravia LED TV (32R482B), Dt.12.10.2014 through ebay and My Paisapay ID is [protected].I have informed them on Dt. 15.10.2014 to cancel my order and also to the seller to cancel.But after several phone calls and email they didn't cancel my order neither responded. Please help me on this matter.

Hi, I had purchased a nexus 5 phone from ebay and just within the first 2 months, the screen blacked out and the phone has stopped working now. I tried getting in touch withdrew seller but he says that i will have to send the phone to chennai and then he will have a look at it. He also disconnected my phone when I argued that how within first 2 months can a brand new phone stop working. I tried contacting ebay india through their site but after entering my complaint and all the details, it said that a complaint cannot be registered after 1 month. I tried contacting them on their customer care number but it just does not get through. Pls help me on this matter. The phone was a first smartphone we took and this is the condition right now. I am extremely angry and furious at the service provided by ebay and the sellers registered on ebay. Other relevant details mentioned below Phone purchased in my name -Ms. Dheep Vora Date of purchase - 25 July 2014 Item id[protected] seller id- nasir_m15 It might also be useful to know that the phone is under a 1 year hardware and software warranty In case of any more info on this, you can contact me on [protected] Regards, DHEEP VORA MUMBAI

Dear Sir, Today i have made an order of one 10W Led Blub in ebay on dated 18.10.2014. I have made the payment of Rs.439.37 after discount. Now i want to cancel my order because the product was not as per choice. In this connection i have submitted a complaint mail to seller and ebay also.But they refuse for the same. Kindly look the matter and provide the refund of my money. Order ID:[protected] (Paisa Pay ID) Amount :Rs.439.37 Thanks & regards Jaswant Singh

PaisaPay ID -[protected] Before some issu ebay claim they given to me one coupe code "P6H6BSS***" I'm using only one time it's 400 rupees buy I'm using only 180 rupee's. How to use remaining money If it's not possible cancle "[protected]" this order give me back 400 rupesscoupons plz

I have ordered the cell phone from EBAY on 10.10.2014. The pick up was done for the shipment on 11.10.2014 by blue dart through AWB no [protected]. But every time when i called the Blue dart customer care they are saying that there is no any updated for your shipment or your item is not traceable. I can taking follow up since last four days but not any reply from Blue dart. I need help on this. Shipment is from Delhi to pune. Expected delivery date is 14.10.2014

Hi Sir, I have purchased Micromax for my mobile Canvas Nitro A310. (Pay paaisa id [protected]) ( Speaker Dead) from ebay. I purchased this mobile from ebay on 25 th.Still I am not able to use it.As I contacted the Micromax service center they provided the D.O.A dated 4th Oct. As ebay customer care member informed me I sent a mail to ebay ([protected]@ebay.com) on 4th October.Till now ebay has not contacted me and given a resolution. I contacted them 3 times and I got different action items from each of them.Finally as per my discussion on 17th oct with ebay they have asked me to contact seller and ask him to send D.O.A approval request to ebay. I mailed and further called the seller and he agreed that he will respond to the mail and after that I need to send this item to him. Till now he also not responded. So even after getting a D.O.A I am not able to get it replaced.I believe there will be expiry period for this D.O.A ( dated on 14 th Oct 2014).So both ebay and seller is trying to expire that period and make me fool so that they don't have to replace or refund this item. I typing this mail at this time (3:11 AM IST) because I am exhausted even after crying to ebay and seller. I hope i have trow this mobile in my dust bin and never ever believe ebay and buy anything from them. Thanks, Jayasanker [protected]

Claim ID : 691274 MY Claim Closed Without Informing Me.I given Another number For Claim, No 1 even Called Me>And Now it is Closed Due To Product found under Manufacturer warranty But I have A Problem With The Clarity Of the camera.No 1 Can Change It beacause The Cam Gives Clarity Like 5mp. Please Re-Open My claim. I want Refund plz.

Dear Sir / Mam I have purchase one item Mangalsutra with 24k Gold Filled jewellery, 2 String of beads from E bay on 6th October 2014 18:25:02 IST worth of Rs. 1, 549.00 Please find the Tracking details - INDIA POST Date Time Status at Status 07/10/2014 12:57:20 Jalalpore S.O Item Booked 07/10/2014 14:01:49 Jalalpore S.O Item bagged for ICH VALSAD 07/10/2014 14:13:59 Jalalpore S.O Bag Dispatched to ICH VALSAD 07/10/2014 21:39:50 ICH VALSAD Bag Received 07/10/2014 21:40:14 ICH VALSAD Bag Opened 07/10/2014 21:40:14 ICH VALSAD Item Received 07/10/2014 22:07:18 ICH VALSAD Item bagged for NSH SURAT 07/10/2014 22:29:10 ICH VALSAD Bag Despatched to NSH AHMEDABAD 08/10/2014 02:48:38 NSH SURAT Bag Received 08/10/2014 02:48:57 NSH SURAT Bag Opened 08/10/2014 02:48:59 NSH SURAT Item Received 08/10/2014 03:08:58 NSH SURAT Item bagged for NSH NEW DELHI 08/10/2014 03:09:13 NSH SURAT Bag Despatched to NSH NEW DELHI I have sent MANY REMINDERS to EBAY, but every time i am getting the same reply, we are checking, we are checking ... BAD service, really bad service . Either they ship the material latest by latest Today 17th October, 2014 else refund the money back. I AM GOING TO CLOSE THE ACCOUNT ON EBAY AND SAME INFORMATION I WILL PASS TO ALL . Regards Ashu

I buy product from eBay (paisa pay [protected]) but product was defective & also having wrong child part so I ask for refund but eBay cancel my claim Id (claim Id - 678704) now seller also not responding Online buy from.- eBay. In Seller - Manish chawla (mob - [protected])

As per our request under eBay Guarantee claim against Claim ID: 681870 vide PaisaPay ID: [protected] and Item number:[protected] was raised but in spite of waiting till date no response from either Seller or eBay side except today’s response Action : Buyer to provide Proof of "Item not as described”. It is quite unexpected that once buyer has raised the Guarantee claim, indicating the item which was received was an USED Item also having short supply of earphone and most importantly as per Apple policy, the demo product can’t be resold. Instated of asking this question, how the seller has sold the product as “Brand New Product” through eBay, surprisingly you are asking the proof of “item not as described “from the buyer? The proof o[censored]sed item has already been described posting snap shots in your site for reference. If you go through as per the heading of the item during purchase, it was clearly written that the product was Brand new which will be immediately workable when it will be connected into iTune but after doing the same exercise, most of the icon of iPhone were not functioning properly at all. In view of above, your immediate action is required to replace the OLD USED Product with a Real Brand New iPhone 5C with 16GB. At the same time Seller should also be banned for selling any product through eBay with immediate effect before spoiling your company’s Name & Fame so that nobody can be cheated further. Regards, Sayan Das Mb :[protected]