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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1598

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Z
zaida shaikh
from Mumbai, Maharashtra
Feb 18, 2018
Resolved
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Resolved

Address: Thane, Maharashtra, 421505
Website: www.flipkart.com

According to invoice number faaark[protected] order id: od[protected] bought a mobile phone dt 16/10/2017. On the dt 17/02/2017, this mobile phone battery automatically gets hot inside my pocket and the battery became fat.
The number i used to purchase this mobile phone that sim card was damaged hence i cannot get contact with your customer care. This mobile phone is currently in warranty period.
Please you contact me or else i will take some legal action after a few days, because that mobile battery could burst in my pocket.
My other number is [protected] / email - [protected]@gmail.com
+2 photos
Mar 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Flipkart Customer Care's response
We will revert on it.
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    M
    Meenaz Memon
    from Mumbai, Maharashtra
    Feb 18, 2018
    Resolved
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    Resolved

    I had order honor 9 lite on 6th feb via orepaid payment and cancle it on 7th feb due to deliver date is not suitable for me and some other issues and they promised me that they will make the payment with 6 days but i am not recived my hard earn money till date as after so many and emails i had write to them but only getting future date fro. Thier cheap call centre peoples even they are not ready to transfer my call to there senior peoples..
    Mar 23, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Feb 18, 2018
    Updated by Meenaz Memon
    For order id OD[protected]
    Verified Support
    Feb 19, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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      M
      mukesh.payal.yogi401
      from Delhi, Delhi
      Feb 18, 2018
      Resolved
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      Resolved

      I have order with flipkart an apple iphone six at rs 25299 with flipkart wallat my order was cancelled by flipkart and my id was blocked by themand my money was stuck in my wallat now they told that we had mailed you reply that mail but i dont get any mail from them and they are denying to give me my wallat balance back told that you misuse gift card amount. Pls help me getting my money back.
      Mar 7, 2018
      Complaint marked as Resolved 
      i only want that company allow me to use my account so that i use my amount stuck in that account my email id is [email protected] and mu number is 9774118401
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 19, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Feb 20, 2018
      Updated by mukesh.payal.yogi401
      There is no revert from Flipkart till now
      Verified Support
      Feb 21, 2018
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching on [protected], but we were not able to reach you. We have sent a mail to your registered email Id:mukesh.payal.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
      Feb 23, 2018
      Updated by mukesh.payal.yogi401
      I HAVE NOT RECEIEVED ANY MAIL FROM YOUR SIDE
      Feb 23, 2018
      Updated by mukesh.payal.yogi401
      AND ALSO YOU WONT REPLY ON MY MAILS SENT TO [protected]@FLIPKART.COM
      Mar 01, 2018
      Updated by mukesh.payal.yogi401
      There is still no response from Flipkart they are not taking any action to solve my problem when I called they only replied that they were not open my account.
      Mar 04, 2018
      Updated by mukesh.payal.yogi401
      I don't get any resolution from Flipkart place help me to get my money back
      Mar 06, 2018
      Updated by mukesh.payal.yogi401
      Will my problem get resolve or not
      Verified Support
      Mar 06, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Mar 07, 2018
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching on [protected] multiple times but we were not able to reach you. We have sent an mail in your registered email Id:mukesh.payal.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
      Did the issue got resolved?
      mukesh.payal.yogi401's [Complaint's author] reply, Mar 6, 2018
      No
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        A
        adarsh keshri
        from Betul Bazar, Madhya Pradesh
        Feb 18, 2018
        Resolved
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        Resolved

        Address: Surguja, Chhattisgarh, 497001

        I purchase reebok sports shoe, on november 2017 through flipkart, now in just 3 month my shoe is getting damage and cutting from both sides, i an very worried about it, i feel fraud, kindly resolve my issue asap. I mention all detail below. Sports sh/wg76696/reebok,
        Hsn:640aaab.
        Invoice no.- faaavn[protected]
        Shoe pic and invoice pics attached below.
        +3 photos
        Mar 28, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Feb 21, 2018
        Flipkart Customer Care's response
        Customer raised a complaint as the product is fake/fraud, we spoke to customer and requested him to contact the brand directly as it's out of our policy. Hence, closing the consumer complaint as resolution provided.
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          A
          Anand vibhu
          from Delhi, Delhi
          Feb 18, 2018
          Resolved
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          Resolved

          I ordered this item from flipkart website and after few days the above mentioned item showing delivered to corresponding address, but the item was not delivered to the person. Actually the receivers address is a hostel and in the website it is showing like item is delivered to the warden. But person went for collecting the item from warden, they told we are not received the above mentioned item from flipkart. They asked same thing later hours but item not received. After that we asked flipkart customer care executive they told we will resolve your issue by next 5days.
          We waited 5days but after that flipkart customer care not responding well to phone calls and they are not willing to help our issue.
          Without delivering the item they are cheating customer and even customer executives also not responding well.
          They are simply wasting my time money for this issue, and customer service is also very poor.
          Mar 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 19, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            N
            Naresh_agl
            from Duliagaon, Assam
            Feb 18, 2018
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            Address: 795001

            The worst seller. It cancels the order without any confirmation from customer. I ordered redmi 5a through flipkart from this seller, and it got cancelled today without any reason. Also flipkart support is the worst. Flipkart is the pulpet of the sellers and does not have any value of their own. They simply waste the time of customer by organizing fake flash sale to gain popularity, without any product.

            No regards to both flipkart and truenet commerce
            Feb 18, 2018
            Updated by Naresh_agl
            Order id is in the picture uploaded.

            सर आज ही मैंने फ्लिपकार्ट से Redmi 5a order किया था ।जिसकी order id -
            OD[protected]है। ये आर्डर seller (truenet commerce) के द्वारा कैंसिल कर दिया गया। जो की customer को दुखी करने का एक तरीका है। please मेरा आर्डर reinstate किया जाए। या मुझे इसका कोई और solution बताया जाए।
            धन्यवाद। Jamil khan

            cancellation of product - Comment #3010595 - Image #0
            Trurnet has cancelled my order for redmi 5A for which i am waiting long ago..worst seller...huhh
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              U
              upendar reddy k
              from Hyderabad, Telangana
              Feb 18, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500004

              I purchase moto e3 power on 3rd week of march 2017, but i did not get the bill copy hard or soft. Now my mobile was damaged but moto support require bill copy and details of the same for repairing. So please provide the same. Name :- k upendar reddy, contact no. [protected]@gmail.com imei no.1: [protected], imei no.2 : [protected], s/n: hke7bpqu.
              Mar 22, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Feb 18, 2018
              Updated by upendar reddy k
              I purchase moto e3 power on 3rd week of march 2017, but i did not get the bill copy hard or soft. now my mobile was damaged but moto support require bill copy and details of the same for repairing. So please provide the same. Name :- k upendar reddy, Contact No. [protected]@gmail.com IMEI No.1: [protected], IMEI No.2 : [protected], S/N: HKE7BPQU.
              Verified Support
              Feb 18, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                N
                Nilesh kataria
                from Mumbai, Maharashtra
                Feb 18, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400705

                As the customer I order some product last and second last kindly check my order both order are delay because of your end neglagency there for I suffers, every time I face such issue, there is no call from courier section regarding the delivary of product and everytime I called help desk regarding the issue
                Apr 4, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Feb 18, 2018
                Updated by Nilesh kataria
                Not receive from your end on time and it happen many time and also the false commitment
                Verified Support
                Feb 28, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Abhi 25061987
                  from Gudalur, Tamil Nadu
                  Feb 18, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560034
                  Website: www.flipkart.com

                  My order id-od[protected]

                  As per the telephonic conversation with cs team, i came to know that your
                  Concern of calling was to correct and verify my delivery pincode for which
                  I had already shared with you.

                  Secondly, my most important concern was my time and money which your team
                  Had taken since 6 days and still i haven, t received the money nor the
                  Product (Not my mistake as i didn't cancelled the order your team
                  Did)... Your sorry and my feedback for non serviceable delivery location
                  Won't give me any benefit as i am already in a loss of both product and
                  Time... Your sorry and feedback would, nt change my mind to repeat that
                  Mistake to order on flipkart again... An angry frustrated customer...
                  Apr 4, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Feb 19, 2018
                  Flipkart Customer Care's response
                  We have interacted with customer, As order has been cancelled due to courier unforeseen reason and refund information has given to the customer. Customer was requesting for the compensation, politely denied. Hence, closing the case from our end.
                  Verified Support
                  Feb 25, 2018
                  Flipkart Customer Care's response
                  We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                    M
                    MANOB GHOSH
                    from Mumbai, Maharashtra
                    Feb 17, 2018
                    Resolved
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                    Resolved

                    Address: Jharsuguda, Odisha, 768201
                    Website: Flipkart.com

                    I have been purchased lenovo hw01 smart band on 22 dec it had delivered to me, but now within 1 month i am facing problem, that unexpectedly it is being hang and nothing has been performed then suddenly it has automatically reboot with obvious all data had erased. I am facing such a problem which i purchased from flipkart, kindly sort out my problem asap.
                    Mar 22, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 19, 2018
                    Flipkart Customer Care's response
                    Issue: Lenovo smart band not working

                    Res: We have interacted with the customer and informed we will provide the service center details so that you can claim the warranty of this product as this product has one year manufacturer warranty, customer agreed, hence mail sent and closing the case.
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                      N
                      Neha Taneja Sohal
                      from Delhi, Delhi
                      Feb 17, 2018
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      I purchased two tshirt for my husband and made the payment through debit card on 6 feb 2018

                      Due to some reason i cancelled the order on the same date, but i did not get my refund within 3 working days of the bank.

                      I called the customer care of flipkart and they told me the amount is refunded to your account, you need to contact with the bank if you haven’t received the refund. After that i went to the bank and they said, we haven’t get any such amount from flipkart and also said if flipkart has given your refund, it should be credited into your bank account.

                      Again i called to the flipkart customer care and they said please call the customer care no of the bank. Again i asked the bank, they told me the same thing again.

                      After that again i called to flipkart the said go to the bank and fill up “charge back form” to the bank, but bank said that they haven’t received the amount

                      Now flipkart is not doing anything. Sometimes they hang up the call during calling. Whenever i called them they talk so rudely. It’s really frustrating me now.
                      Mar 22, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        B
                        Bharath Raj M
                        from Firozpur, Punjab
                        Feb 17, 2018
                        Resolved
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                        Resolved

                        undelivered due to shipment damaged

                        Website: www.flipkart.com

                        Hello team,

                        I just ordered an acer predators helios 300 laptop for ₹94, 999. I paid in full for this at the time of ordering and the order was confirmed. It was supposed to be delivered the next day.

                        The next day i track my order and it says "undelivered due to shipment damaged" at my nearest hub.

                        I have attached the photo of the laptop and the tracking details.

                        The seller is...
                        +2 photos
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                        P
                        PS vashishat
                        from Jalandhar, Punjab
                        Feb 17, 2018
                        Resolved
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                        Resolved

                        Address: Sonipat, Haryana, 131402

                        I was ordered lens glass cover of nikon d5300 of 18-55mm lens but wrong product was dilevered by mistake of company and the product was delivered uv77mm but it's wrong so product plz replace it as per my need because this product is useless for me so plz replace it with correct product and the product is lens glass cover of nikon d[protected]mm lens
                        I m waiting for your imidiate action
                        Mar 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          B
                          BaldevMahar
                          from Noida, Uttar Pradesh
                          Feb 17, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110048
                          Website: www.flipkart.com

                          Flipkart is cheating with customers for what you know? They think customer's are fool? Customer will return phone worth rs.10, 999 and pay additional rs.849 then you will provide phone worth rs.4, 999. It's a blunder joke. Od[protected].

                          I ordered a phone worth rs.4, 999/ using buyback guarantee rs. 4500, but flipkart is saying i need to return my first phone which i bought on rs.10999 before 6 month and additional pay rs. 849 with it. Then they will deliver me new phone of rs. 4, 999.
                          I bought redmi note 4 @ rs. 10, 999 plus buyback guarantee scheme rs.200.

                          When i purchased my phone last year on 20th july 2017 with buyback guarantee. Their was some other t&c when i was ordering but now t&c are changed. We can see something else. I had called to customer care for clarify of t&c. They told me i can buy the product worth above the buyback amount and other thing i can upgrade my phone with the buyback amount plus my phone value. But now flipkart told me i can't but from the buyback scheme.

                          Now i have received the mail from flipkart they confirm me successfully resolved my case and closed from their side without confirm me. I want to know how they solved it. I haven't any conformation about it. So why they are lying to customers here? Check it print shot.
                          +1 photos
                          Mar 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 18, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Feb 20, 2018
                          Flipkart Customer Care's response
                          Customer raised complaint for buy back Guarantee . Customer Purchased Product on Exchange but he do not want to handover exchange Product to wish master to get a new product Delivered after Exhausted attempts of delivery .order cancelled .We have interacted with customer, Inform customer that place fresh new order Hence, closing complaint.
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                            K
                            Kushal9000
                            from Bhopal, Madhya Pradesh
                            Feb 17, 2018
                            Resolved
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                            Resolved

                            Address: Bhopal, Madhya Pradesh

                            I ordered a set of two book of shiva trilogy. First time flipkart only delivered one book. When i asked for replacement flipkart delivered the same one book again. Flipkart is trying to cheat gullible customers. A mistake could have been rectified the second time but flipkart didn't do so and had there been any ignorant person they would have been successfully duped him. Thats cheap business tactics
                            Order no.- od[protected]
                            Mar 22, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 17, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              W
                              Worms
                              from Dehra Dun, Uttarakhand
                              Feb 17, 2018
                              Resolved
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                              Resolved

                              Clear cut case of fraudulent practice carries out by seller retailnet and flipkart wrt order no-od[protected]

                              To
                              All senior concerned officials flipkart
                              And retailnet

                              This is the worst practice that a reputed online seller and site can carry out where they violatec the basic trust of a loyal customer purely because of their greed and on top of that defend their unilateral action of cancelling a confirned order by issuing lies in justification.
                              This is wrt to above mentioned order where during valentine day sale i ordered the aisic sports shoe as per the price and availability offered by the seller using the additional discount on my hdfc card and i was promised
                              Delivery within 2days by 16th feb - thus was supposed to be a valentine days gift to me by my wife!!!
                              Now to my utter dismay and disappointment - flipkart has arbitrarily and unilaterally cancelled my order citing nonavailabilty of item with seller retailnet as the reason
                              Now this lie has been clearly exposed as on checking - the item is definitely available currently but at a higher price and of course now there is no additional card offer which i had availed!!!
                              This is unprofessional and unacceptable and as i have suffered both financially and mentally due to this harassment i demand compensation and apology from both the seller and flipkart.
                              I am a old and loyal customer of flipkart (As my account will show) but i am shocked at this attitude.
                              Being a senior professional i expect professional services from a reputed seller like flipkart.

                              I am attaching relevant proof that the item is still available with the seller but they have cancelled my order purely for the reason that they are now selling it at a higher price thus compelling a genuine customer to buy at a higher price now.
                              Thus is fraudulent and unfair trade practices and should be not be allowed.
                              If there is no satisfactory resolution i will be compelled to escalate the matter both on social media platform exposing flipkart and also legally if necessary
                              These are the proofs that nail your lie
                              1) your reason for cancelling my order unilaterally
                              Image1. Jpeg
                              2) the above item still available with same seller retailnet but at higher price now!!!
                              Image2. Jpeg
                              +1 photos
                              Mar 23, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Feb 19, 2018
                              Flipkart Customer Care's response
                              We have interacted with customer, as order has been cancelled due to seller unforeseen reason and refund has done. Customer looking for same offer informed feedback noted as offer and price is seller specific. Hence, closing form our end.
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                                C
                                Chakshu Jindal
                                from Basi, Punjab
                                Feb 17, 2018
                                Resolved
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                                Resolved

                                Address: Ludhiana, Punjab, 141014
                                Website: flipkart.com

                                Dear,
                                Sir/mam, maine 5 feb 2018 ko flipkart se phone mangwaya thaa jo mujhe 6 feb 2018 ko deliver ho gya par ye mujhe pasand nahi aya na hi 25000 wali iss phone mai koi khaas baat hai. Flip se maine pehli baar koi chees order ki thi. Par aab mai koi bhi cheez order nahi karunga meri 3 saal ki kamai doob gai hai. Apni id bhi mai disconnect kar raha huu. Agar meri iss preshani koi hal hai to karo nai to saaf hi mana kar dena. Vese bhi maine flip cart use karke galti kar di hai.
                                Mar 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Feb 22, 2018
                                Flipkart Customer Care's response
                                Customer raised complaint regarding product defective, we have interacted with customer and informed replacement has been approved customer confirmed replacement product got delivered hence closing the case from our team
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                                  V
                                  Vj Vignesh Jay
                                  from Chidambaram, Tamil Nadu
                                  Feb 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: 605005
                                  Website: indian consumer complaints form

                                  Hi, this is vignesh i have purchase a mobile lenovo vibe k5 note onnflipkart (04/07/2017). On that time itself i have issue with usb cable. Nmy self have some work so ill take to lenovo care and replace it on/29/12/2017 after my mobile got too much hanging and heating issue also even/in 100 percent charge, mobile will shutdown. So again ill give in to same/lenovo care then they will again put some software then my mobile mic is/not working. After ill submit to replace it on 09/02/2018 untill waiting/for 10 days on lenovo care. Then again my loudspeaker gets, off within a/day. Same as now continue to my mob camera no working properly it shown/like zigzac also very very slow capture on motion, its not like 13mp its/look like 5mp... On primery (Back) camera... Compare to front cam, front/camera gets more better than primary camera. While this much bad experience i never seen before very very worst service with lenovo and bad product with flipkart ill send my inovoice here with work history. {here in work history only login after service in 90 days interval so other complaints or/to be wrote in writtens} pls view it and pls take action on my complaint to/refund my product value or replace it, otherwaise ill raise complaintsnagaints, the seller and the manufacturer on district consumer court... Pls mind it to reply back soonnntotally my camera clarity colapsed that how possible, i dont know... Im totally dissatisfyed with this product... My self - j. Vignesh mail2vignesh. [protected]@gmail.com (16, 3rd cross street, anna nagar main road, pondicherry., near annai/xerox. Pondicherry 605005 pondicherry phone: [protected]). Imei no [protected], product model a7020a48 lenovo vibe k5 note 4/32 gb
                                  +1 photos
                                  Mar 22, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Feb 19, 2018
                                  Flipkart Customer Care's response
                                  Issue" Mobile phone has multiple hardware issues due to customer want to return the product.

                                  Res: Customer raised the complaint post return policy, We have interacted with the customer about the above concern, and informed to visit Authorize service center to claim the warranty of the product as the product has 1 year of manufacturer warranty
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                                    C
                                    christuraj
                                    from Tiruchirappalli, Tamil Nadu
                                    Feb 17, 2018
                                    Resolved
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                                    Resolved

                                    The flipkart is giving only instant discount rs. 200/- but mentioning 5% discount...

                                    Christuraj
                                    More
                                    3cart
                                    Thank you for your order!
                                    Your order has been placed and is being processed. When the item (S) are shipped, you will receive an email with the details. You can track this order through my orders page.
                                    Order detailsaddressplease check your address details. Manage order
                                    Order id
                                    Od[protected] item)
                                    Order date
                                    Sat, feb 17th '18 9:58 am
                                    Total amount
                                    ₹10, 999through cash on delivery
                                    Change
                                    Christuraj
                                    Personnel dept, cmc, vellore near old bus stop, vellore - 632004, tamil nadu
                                    Phone[protected]
                                    Request invoice?

                                    Redmi note 4 (Black, 64 gb)
                                    Color: black
                                    Seller:truenet commerce
                                    Delivery expected by mon, feb 19th '18
                                    ₹10, 9992 offers applied
                                    ?
                                    Cancel item
                                    Total₹10, 999savings₹2, 000
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                                    Order
                                    Mar 20, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      K
                                      Kanagadevi Ramesh
                                      from Chennai, Tamil Nadu
                                      Feb 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600042
                                      Website: Flipkart.com

                                      The items were picked up and refund not yet issued for 2 items. Am not able to send emails to [protected]@flipkart.com also. Receiving failure notice. Tried several times to sign in to my account according to the instructions also. Nothing helped. Customer support team r repeatedly saying the same procedures to follow like a tape recorder instructing to send email, but i repeatedly said them it's not working, they said that's the only procedure they have. I can't understand wats gonna happen with my money.
                                      1. Order id: od[protected]
                                      Return id:[protected]
                                      2. Order id: od[protected]
                                      Return id:[protected]
                                      Please proceed for refund asap
                                      Thanks
                                      Mar 23, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Feb 17, 2018
                                      Updated by Kanagadevi Ramesh
                                      Screenshot of the order returned proof and sms

                                      Verified Support
                                      Feb 17, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Feb 19, 2018
                                      Flipkart Customer Care's response
                                      We had interacted with the customer informed in regards to the refund of Chappin & Nellson Combo-CNP-10-M-Black&Blue Basic Watch - For Men & Women, and IndianArtVilla Set of 2 Silver Plated Gold Polish Diya Silver Plated Bowl Set hence closing the case.
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