Claimed

Google India / Tez Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 1955
Resolved
381
Unresolved
1574
Quick Links
Statistics
Share
Contacts

File a complaint to Google India / Tez

Having problems with Google India / Tez?

File a complaint and get it resolved by Google India / Tez customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Google India / Tez
Customer Service Contacts

Google India / Tez Phone Numbers

Toll free
1860 266 6622
491
155
1800 258 2554
195
72
Phone
+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Prasenjeet Sengupta
from Rourkela, Odisha
Jun 5, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
Report
Copy

Deduct money but not refund

Address:Chhend Colony, Phase-1, Plot No- E/133, Sundergarh, Odisha, Rourkela, PIN- 769015

I have made a payment for dish tv of Rs. 252 on yesterday 4th June 2021. Payment has failed but amount has deducted from my account and not refunded to my account yet. From yesterday I have talk to good pay customer service executives many times but issue is not resolve. They said that if your "Raised dispute" option is enable then we accept all your complaints. But we will not register your complaint until your raised dispute option is enabled....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had a Google adwords account[protected] and they suspended my account stating that I violated their policies. I had an outstanding balance of Rs760 and I cancelled my account to receive the refund. Later I received a notification that Google is not able to refund the money back to my card and please remove the existing card and add a new card. I did as per their guidelines and then I waited for long and Google is saying that they are...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aastha Motiramani
Jun 2, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suspension of Account

My account has been suspended for no reason and they are saying that there was a suspicious activity and its a lie because my app was uninstalled so how it could be used? I have attached the screenshot too.
There wasn't any suspicious activity.
This is very frustating that I am the owner of my account and still I can't use it after submitting the documents too.
You can do further verification if you want. Just reactivate...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
girirajgupta
from Gandhinagar, Gujarat
Jun 1, 2021
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restore my gmail account

Please restore my [protected]@gmail.com account and confirm to have all my memories and information with me all the time. i have requested many time but till date this account is not restored. kindly arrange to restore it immediately and confirm me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
girirajgupta
from Gandhinagar, Gujarat
Jun 1, 2021
Report
Copy

Restore my gmail account

This is giriraj gupta had gmail account [protected]@gmail.com which i was using since long and have many important information and also stored my kids childhood memories and my family memories. suddenly one day this account was disabled and i have requested many time to google to restore this account to continue have all my memories and information with me but till date this account is not restore and not able to operate. my sincere...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aastha Motiramani
Jun 1, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account suspended

My account has been suspended. I have submitted all.the required documents still I am not getting any proper response.
The executives are saying they dont know whether it will reactivate it or not. I am fed up of the service....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Anwiharsh
May 29, 2021
Report
Copy

Money deducted but recharge not done

I use goggle pay to recharge my jio number but unfortunately yesterday ie 28thMay 2021 money was debited from my bank account but recharge is showing "processing. It's been more than 24hours... How can I get back my money?...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
Akki@ekta
May 25, 2021
Report
Copy

Card blocked by zaakpay

My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikki Srija
May 24, 2021
Report
Copy

Free fire diamond top up in payu

Address:Vijayawada

Hello sir this is srija in andhra pradesh my money 80 rupees deducted my bank but not receive my order please refund.. Me, sir.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilipkumar y
May 23, 2021
Report
Copy

Amount deducted from account

Address:Kukatpally
Website:gpay

Please check the amount and refund immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhadip Chakraborty
from Noida, Uttar Pradesh
May 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not credited to merchant.

Address:Burdwan, West Bengal

I had made a QR code payment to WBSEDCL on 10th November.

Amount was deducted from bank and GPay payment status is also showing as successful transaction.
But the amount was not credited to marchent.

Attached transaction details.

Kindly refund the amount deducted....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuvaraj Vijayz
May 6, 2021
Report
Copy

Amount debited but not recharge received

Address:India
Website:Google pay

UPI transaction ID :[protected]
Google trasaction ID : CICAgoc46pD0Rg
INTERMEDIARY ID : 4BDGO[protected]okaxis
My payment was stuck plz slove this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:42 2, Tavarekere Main Rd, 2nd Stage, Madiwala, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029

Hello Google team,

In Google map address, we are running office with below address-Address: 42 2, Tavarekere Main Rd, 2nd Stage, Madiwala, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029, without my intimation someone else edited mobile number and added new number[protected], this is updated last two weeks back.
previous name - Kent service
Now - edited and changed name and mobile number updated with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Transaction on 25th march of ₹600was debited but never credited. I connected with gpay specialist for 15 times at least and now 40 days are over still i did not get the money back. When i contact them they just say they are working on it along with some flowery word and thats it.. No resolution.. Its our hard earned money and if its lost like this no one will trust digital payment options. Also if someone can help me with a very high escalation...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Sijesh Balakrishnan
May 4, 2021
Report
Copy

Unauthorised billing

Website:play.google.com

My google id - [protected]@gmail.com
mobile number - [protected]

In my mobile, google play store added "VI Biller" (My postpaid mobile connection) as a payment method without any authorization and started billing for some subscriptions from the game "Garena Free Fire'.

My kid used to play this game.

I didn't care about any billing from the play store as I haven't added/autherized any payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Snehal Parekh
Apr 30, 2021
Report
Copy

Money not gone to correct vendor

Address:MSEB , Nasik
Website:Googlepay

Dear Sir/Maam
On 14 april i made a payment to MSEB ( electricity company in nasik ) . The google pay made a payment to Vendor name ; [protected]@icici. I went to my bank & i also speak to google customer care people, bank says we have authorised on your behalf so its google’s mistake & google says we have made a successful payment to vendor. But my bill in MSEB still shows that bill amount is pending. I am tired of talking to google &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chintu Rs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my money back

Hii I have done transaction on 11th Sunday on Google Pay 500 I have been done wrong transaction can u please refund my money back in Google play I was contact daily but no replying can you plz response regarding this issue please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohitcool1218
Report
Copy

Pending Transaction

Website:google pay

I have made two transaction of Rs 2470 and Rs 530 on 22/4/2021 against PSPCL and Airtel Landline bill with Tx IDs[protected] and[protected]. The money has been debited from my bank account but has not been credited in destination account and the status is still unconfirmed and pending .This is such ridiculous and pathetic thing. Almost 8 out of 10 transaction from hdfc bank always get failed . who will be responsible in case money not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma K James
Report
Copy

Money debited but not paid

I have paid Rs.759 to ajio app.money debited from my account but not paid, i need my money immediately.
My transaction id is[protected] and my google transaction id is CICAgOC49sGVQQ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma K James
Report
Copy

Cash debited but not paid

I have paid Rs.759 to Ajio app with google pay, .Money debited from my account but the order not placed.I need my money back immediately. I have attached the screenshot of my transaction id .my transaction id is[protected] and google transaction id is CICAgOC49sGVQQ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy