HealthKart Complaints & Reviews

My name is ANULAL.S, I have ordered Yonex Arcsaber 6 badminton racket( Performa Invoice for Order #HK[protected] Placed on : Jul 9, 2014). yesterday (24/7/14) evening i got the racket (delivery time -15 days). Your product has not original yonex arcsaber 6 because the handle was broken it (Enclosed: Photos of the racket).Company have been cheating me with false information. I call to customer care they were not pick the call, The company have been wasting my money & time and showing no respect to me as consumer.

hi, my order no. is 2245187S44713. I ordered a nivia hard ground football shoes, purple. but what i got a pair of black shoes & the condition of shoes is very ugly and dirty .packing of shoes is bad and very rough.
so give me a fresh piece of shoes ( with size 9) ... ya its an request plz ... bcos i call to customer care they were not pick the call, , , , , , so plz

My order no. HK[protected]

I had ordered for muscleblaze mass gainer. When I received the product the packing was intact. But when I opened the can it was filled with wheat flour and a packet of 1kg Goyal iodised salt. This is a case of fraud. I have paid Rs.2406/- for the product. I want full refund.

My order no.[protected] and tracking no.[protected] when i received 6.6 lb muscleblaze mass gainer that was looking orginal to see that packing but in the jar it was powder of bicuits. I am not satisfied this product. I want to refund my money my contact no [protected].

I ordered football studs(Vector X Magnum Football Shoe Blue/Red-6) on[protected] for INR 638 and order confirmation no. is HK[protected].I want to exchange this piece as it does not fit in my feet. I want size-9 instead of size-6. I request you to exchange it as soon as possible and earliest reply will be highly obliged. You can inform me about the status on [protected] or on [protected] and my email id is [protected]@gmail.com Thanking You. Regards Shefali Joshi

I have ordered Elixir Eyeglass M2227 B, Black Black Matt but the glass i have receivied is not Elixir Eye glass, refer the attached pictures. Refer the below link for the product which i had ordered. http://www.healthkart.com/sv/elixir-eyeglass-m2227-b/SP-4751?navKey=VRNT-7271&am...⇄ %20Black%20Black%20Matt|;e:24|false|; Order Number: HK[protected] Please do the needful

I purchased an item (Kaizen Street Football. dated[protected], order no.: HK[protected] from HealthKart. I got a mail for purchase confirmation saying that the item will be dispatched within 10 days. But it has been more than 10 days now and I still didn't hear anything from HealthKart. I called their customer care[protected], I was put on hold for about 15 minutes and an executive came and asked the frequently asked questions. Then I came to know that we both share the same news - "Don't know why is it not shipped...". So calling them was a mistake (waste of time). What am I suppose to do?

On the 6th of June, i made a purchase of ON WHEY isolate protein worth Rs. 3329. The payment was done through HDFC credit card. On submitting the one time password the webpage got hanged. I have had many conversations with Health Kart representatives regarding this matter but have not got any positive response. The last information was that the said amount of Rs3329 have been initiated for refund on 10th of June. But as of now neither me nor my bank has recieved any such information. Kindly look into the matter. My registered email id on healthkart is [protected]@outlook.com

Hello I has purchased an online stamping kit used for nail art. The description said stamping place 3 nail polish and the stamp but i have just received the stamping plate. I feel it was a wrong information displayed on site and only for the stamping plate Rs 210 along with shipping 280 rupee sis tooo expensive. I do not want the product. I wish to return the same PLz contact me on [protected]

I ordered Stag family model TT indoor table (model 112) order id[protected]B41178 on 12th May 2014. They finally shipped the item through Safexpress.Safexpress guys came up to our apartment and said they can not bring the wooden panel up to my apartment door, but only keep it down and go as it did not fit in the lift. My wife refused and they went back. It is the responsibility of Healthkart to deliver the ordered items to door step. As it failed to do so, they must refund the amount I paid (Rs 12150.0). I hope they take note of this complaint and act positively.

i order an hearing aid from this site after delivered it found to be defect and my order details are merchant transaction :[protected]B17245 so replace me with new one or refund my money back to given address below address :beerumguda, ramachandrareddy nagar, hero showroom back side, (received from blue dart [protected]) 3rd left, H-NO: 25-35-8/c, 2nd floor contact number: [protected], [protected] email through i order is [protected]@gmail.com so i send it back to your given address mentioned below AQUAMARINE HEALTHCARE PVT.LTD. Khasra No.146/25/2/1. Jail Road, Dhumaspur, Badshapur, GURGAON, HARYANA-122101. Ph[protected] The defect product is sent through fast courier services international &domestic and consignor G.PRABHU, phone [protected], consignment no:6039, consignee A.H.T Pincode H.A -122101

i order an hearing aid from this site after delivered it found to be defect and my order details are merchant transaction :[protected]B17245 so replace me with new one or refund my money back to given address below address :beerumguda, ramachandrareddy nagar, hero showroom back side, 3rd left, H-NO: 25-35-8/c, 2nd floor contact number: [protected], [protected] email through i order is [protected]@gmail.com

i buy muscle blaze weight gainer to put some weight ...when i purchased the first one of 3 kg it shows result ...so i again went to shop of healthkart in g.k -1 i got Zero Result ...am vry dissappointed with the the product and more of their services ...when i told to the guy whosoever sit their he said am lieing it is not possible...do whatever u want to do ...i[censored]r listing to me plz revert me back with best solution ...bcoz money i spend on dat product its my hard money ... contact no :-[protected] ashish

i have ordered accu check active test trips for 750rs which i didnt got yet. as
per ur information it has to be delivered at 30 april 2014 only. the tracking id
is :[protected] by DotZot Express courier, Order ID[protected] and Reference
No.: 2100739-SB72996.
i still didnt got my order in my hands...thanks for ur third class service...and
thanks for getting paid for nothing...i[censored] still have some ability to check it
personally then check what the hell is happening with my product...otherwise
that 750 rs goes into u n ur system for delivering nothing...sending sms saying
ur product will be delivered at 30 April is easy for u but its really difficult
to u to deliver the product in real...why the hell u will deliver the product
when u have got paid 750rs in advance...if it was a cash on delivery u could
have came searching for my address in two day...

I placed an order for Acuvue Clear lenses on 12th April. On 23nd April, I got a call from Healthkart stating that the prices for the lenses have increased, but they will still honour the order and ensure that the product are dispatches within the next 48hrs. It's been over a week since then, there's been no update or product delivery. What really shocked me today was that when I logged into my account on Healthkart.com, I found that my order was cancelled on the 23rd itself. So it seems that Healthkart didn't have any intentions of fullfil the order in the first place Very disappointing ..!!

I have ordered some personal Item(order Id[protected] as above mail on 5th Jan. as on today 5 PM( 12 days after placed order) I have not received the package.I have contacted with your customer care department, but every time they told me I'll get the package in next 1 or 2 days and as per you web site it take 1-3 days to dispatch but till now I have not received the material after 12 days from the placing order, as well as for excellent service I had to cancel my return to home, most Interesting thing is I have received mail few minute back that Order has been delivered Successfully but I have not received the material till now.

Hello Sir, This is darshan gupta from Ahmedabad, Gujarat. I order two products from www.healthkart.com. One is ON Gold Standard 100% Whey Protein, Double Rich Chocolate and other is Sattvik Organics Eye Care Under Eye Cream. On January 06, 2014, they emailed me "Expected delay in shipment of your order ID 10770202". Than I replied Ok, it can happen sometimes. On January 7 they shipped my "Sattvik Organics Under Eye Cream, Almond & Potato Extracts 40g" and told me that ON's Whey Protein in can't be shipped because Due to the assortment of products in your current order. I called them on January 10, 2014 and request them to please release my ON's whey product. They called me on same day in the evening around 5.30 p.m. and told me that the ON's whey product will be shipped on January 11, 2014. And the very same day on January 10, 2014, they emailed me around 7.25 p.m., and told me that the above product can't be shipped because it is not available. And this product is still showing on their website in stock (http://www.healthkart.com/sv/on-gold-standard-100-whey-protein/SP-9558?navKey=V...⇄ And they will refund my money in 7 - 10 days. Please guide me what to do.

Following items of my order 1889817-B64694, placed on Nov 17, 2013 10:30:47 PM still have not reached to me...are you kidding...i had given the order in the prepaid mode...three times your representative called me and assured that my product would reach by tomorrow and all...but still now i have not received the product...if you can not dispatch the product by tomorrow by evening...return my money by tomorrow, ...otherwise i have to take further actions...

respected sir, i ordered for a JSB blood pressure monitor with id-, .it was handed over to me.on the same day of delivery, i found it defective showing erratic readings.on the same day and days after that day, i mailed and called many times, but no positive response was given to me.i also tried the no of JSB service centre no. given by HEALTHCART EXECUTIVE<but my call was not attended too.i just want my refund now. plz help me

Order id[protected], I paid Rs 752 for this order by internet banking. But they gave me invoice of Rs 553 only & also sent me the product of Rs 553. Remaining R.s199 was nowhere to be seen. To get clarification, 1st I tried to contact them by phone. I spent more than Rs 200 for calling them & every time they use to put me on hold (sometimes for more than 15 minutes) & never really could get to speak with any person. Tired of this, I sent them mail but for that also I received no response. I kept on sending them mails daily for consecutive 7 days. I always used polite words, requested them, repeatedly said please, I even begged to them to response but no response. Finally, I threatened them that if they don’t respond I will take matter to consumer court & online forums & then only they responded. Overall shopping with Healthkart caused me huge headache. So word of caution for Healthkart shoppers - their customer service is virtually non existent, if you are okay with this then only you shop with Healthkart.