ICICI Bank Complaints & Reviews

I hold an ICICI credit Card bearing No.[protected]. I always paid my credit card dues timely. which was said to be the last month's due which was not paid in time before 10th February'10.But for your kind information I would like to state that I did not get such statement before 10th February'10. However, as soon as I got the information about my dues I paid the same amount immediately on the same day i.e. on 9th February'10. Unfortunately I got the Credit Card Statement on 20th February'10 where I found that late payment fee, interest, service tax etc has been levied along with my actual transaction

Under the circumstances stated above may I request you to reverse the late fee charges, interest, service tax etc. to my account.

Onething want to know that my credit card statament do not come every month, so that I do not know that how much amount have paid.

Please you send my Credit Card statment on time every month at my residintial address and update my E-mail address [protected]@indiatimes.com for which I shall be ever grateful to you. My residintial address is as under

Rajiv Ranjan Kishore
Savita Sadan,
House No. MM-I/7, Sector "I", Jankipuram, Lucknow -226020
opposit House No. HD-56

Thanks and regards,

Yours sincerely,

Rajiv Ranjan Kishore

ICICI Bank — illegally account freezed

hello , i am arun sharma having saving account in icici bank from last seven year,but from last one month bank has freezed my account without any prior information reason for which is being given that i have salary account in the bank but i am not getting my salary from the same employer through which my account was opened which is realy ridiculous because i left that company in year 2003 & my account was updated as normal saving account by bank itself.but now they are harassing me by saying that it is as per rbi guidelines,i would like to ask bank as well as Rbi that whether they were sleeping from last six years.even as they awaked now still they didn,t bother to inform me before freezing my account.can you tell me who's responsible for such harrassment ?
thanks & regards
arun sharma
[protected]@yahoo.com

my e mail id is not SHRIKANT [protected]@YAHOO, COM pl.update ur record & send statement again. i could not respond immediately since i was hospitalised.

Hello,

I get SMS indicating the credit card statement hasbeen send to my mail address, however the mail addressed is wrong.Note my email address and send it across to Sarvesh.[protected]@tuv-sud.in

The ICICI is never going to reduce the loan rates for existing customers. They are the biggest cheat in the country. KV Kamath, the ICICI head and CII president is the number one crook...he speaks in the public that banker should reduce the interest rates, but his bank never reduce rates. There cheap strategy is to give loan at low rates to new cutomers and increase thereafter immediately after some months. They are openly cheating the customers of India. This is really pathetic that both RBI and Govt does not take action against there crook activities. The best think is all the customer of ICICI should protest aginst the bank in the front of RBI building, this will force the RBI to hear the ICICI customer problem and media will also get active. All the ICICI Home Loan Customers should transfer there loans to public sector banks. I know the ICICI create problems if someone tries to transfer there loans to other banks.

Everytime ICICI management says, we are watching the liquidity situation and will review the rates later on and then they never reduce the rates. This is just to divert the attention of the customers and the media. Irony, is that the KV Kamath says different thing and Chanda Kochar says opposite of that. This is because KV Kamath is the head of CII, he always says good thing but never delivers that. Funny part is he is saying banks should reduce rates, but his ICICI is not reducing the rates. I dont understand, why the cost of funds are not coming down for these private banks despite huge Repo Rate and CRR cuts by the RBI. They are just fooling everyone and earning huge interest income by not reducing the interest rates.

ICICI Bank has a track record of attracting customers by all dubious means. Once a Customer is trapped he is trapped for ever. There is nothing Like Customer Service in ICICI bank .

No matter what how many Basis Points the RBI reduces, for ICICI Bank it is always one way the way Upwards - after all they know that a customer trapped once is a customer trapped forever .

Many customer have got trapped and the Management is least bothered to look into the grievances of the customer.

ICICI is the biggest cheater no doubt on it.I took a loan in the year 2007 for my House in Hyderabad Kukatapally area .I approached IDBI they said they wont give loan as it comes under village /the apartment is in 3rd floor the only bank which would give readily is ICICI.I am right now paying 13 percent interest rate .I went to the bank today to reduce the interest rate to 10 percent they are saying to pay Rs 45000.I lost my 3 months back till now not got any success getting one.RBI should stringely monitor the rates what ICICI follows.

hi guys as on 4 july 2009, i gave my documents (pan card, vat certificate, id card and phone bill and cheque) for current a/c opening to icici bank, malleshwaram branch .the next day and have decided not to go ahead with it because of their unprofesional behaviour .i hope my documents will not get miss used.


sangeetha raj

ICICI Bank — BLOCKING THE AMOUNT IN SAVINGS ACCOUNT

Hi,

This is K Ramana Having Saving accounts with icici Bank Banjara hills branch and taken personal loan from icici bank. I failed to pay my emi(5th of every month) for the month of AUG 2009 and which bank has Blocked an a Amount of 6830+221(bounce charges). i have deposited an amount of rs 30000 on 1st of sep in which bank has deducted RS 6830 as the aug EMI on 3/09/09 and RS 6830 for the month of sept on 05/09/09. and they have also blocked an amount of RS 7050. saying aug month installment.

I have called customre care twice asking that amoun has allready been deducted from my account and why they have blocked the amount. ther eis no proper answer form. them.

i have issued some other cheque to other bank.. which may bounce if they woont release my amount.

below are the Acknowledge number which i had discussion with ICICI Customer care.

8.01 PM 07/09/09

Raghu Saving

Conversation number...[protected]....


Anil.. Service Manager Saving Dept
Venkat.. Loan Dept
Disconnected
Called again


Varalakshmi...8.20 PM Conversation number...[protected]
Jaikishna Service ...


..

Shiva Savings... 08/09/09 12.20 pm
Sonali.. 12.26
Vani..
Conversation number...[protected].

Please help me in resolving the issue with icici bank

Thanks

K.Ramana
[protected]

Hi, we're from ICICI and are sorry to hear about your experience. We will call you and work to address your issue at the earliest.

bmn,

Sir,

I Naina, having salary account at ramanathapuram main branch.I am doing all my transaction through internet and same way i tried to transfer sum of amounts from icici A/c to State Bank A/c.

But State Bank branch is not availiable in the add payee list box.Only availiable in Indian Bank and Indian Oversease Bank.

Sir my humble request you to look this fund transfer is availiable from icici bank to state bank or not.

If availiabe this please tell me.How will transfer this.

Sir kindly consider this and help do the needful .

ICICI Bank — Fined for Drawing the money from other ATMs

My account is also been deducted thrice (84 rs)with the comment "POS DECLINE CHG". If other ATM dont have the money, then its bank problem but not the Cusomers. We are using that facility becoz banks providing that. If other banks wants to charge for this, the Bank in which we have the account should pay them. Why should we fined for the this???.

Complaint against ICICI Bank ATM and the security guard on duty.

Dear Sir,

I am an HDFC account holder. On 7th May 2009 I had visited the ICICI Bank ATM Near Ashish Theatre, chembur as its located close to my residence for withdrawing cash of Rs 3000/- from my HDFC account. There was some problem with the ICICI ATM machine due to which I was able to pull out only Rs 600/- and the balance Rs 2400/- was pulled in by the machine. Pls note my account balance was Rs 3500/- as on 7th May 2009. After the above trasaction, my account shows zero balance.

On speaking with the security he said that you'll should have removed only Rs 2000/- as there was some problem with the machine. In that case he should have made us alert before such a blunder took place.

Further, the security guard was rude and loud. He was acting smart. When I asked him for his name he got scared and was not willing to disclose his identity. I exclaimed to him that I need his name only for the purpose of filling the customer dispute form but he was very stern. I want to lodge a complaint against him. He was an ICICI Bank security guard at Ashish Theatre Bldg ATM on 7th May 09 between 7.45pm - 8.15pm on duty.

thanks
Maria

i have visa card of icici bank. on 22nd of march i withdraw Rs. 4000 from sbi atm. but i just not get rupees and money is debited from my account. i have complained but i have no reply from them.so what should i have to do? plz rpl me.

make complaint to sBI

https://secweb.rbi.org.in/BO/compltindex.htm

Dear Sir,

Please write to us at [protected]@icicibank.com with your account number and contact details. Please use subject line as " Comments from Site".


Sincerely,

Nazia Sayeed
Office of Head Service Quality
ICICI Bank.

I have a a/c of Icici bank & my a/c num is[protected]. At present I am facing a problem regarding my a/c, problem is-
There is a ECS system in my a/c for the Bill payment of Vodafone Essar Ltd. & I want to deactive this system. For this I already visit to your branch which is situated in Salt Lake, Karunamoyee, Sec-04, Kolkata.
They assured my from last one month that they will stop this system, but till now this sysem is active,
I alrady sumitted all the documents regarding this issue to Salt lake Branch, but your branch didn't take any step regarding this issue. Their behaviour is very rude & also they provide wrong commitment to customer.
So, I request you to Please look in this matter as soon as possible..

THANKING YOU
Dibya Mukherjee
Date- 03Feb, 2009
Place- Kolkata mob no- [protected]

Dear Sir,
I own a credit card No. [protected] from ICICI Bank, I made some purchase and deposited the amount within the allowed time, and after one week I received a message on Mobile that the amount of 100/- is pending against your credit card.
It is further told that I received another call from your Bombay call center or your Bank asking for loan of Rs. 2 Lakh and I refused, I told that I can get the loan amount from other banks at the less % of interest and hence the end of talk. I requested that an amount of Rs. 100/- is being sent inspite of making timely payment. He told that the payment is made after the statement date Where as your representative at the time of making credit card told that you can make the payment within 40 days of purchase, the amount now is cleared and in future payment should be made within 40 days of statement dated i.e 22nd of each month, which was never told before.
Again on dated 26th April, 2009 I got a message that you will get a call from ICICI bank, I got a call and I was told that an amount of Rs. 583/- is pending against my credit card, which is again an amount which I have never spent and astonishing for me.
So, it is requested that the excessive amount may please be cleared against my credit card immediately. I am an employee, you have put me in to unnecessary tension on this Sunday. Otherwise please block my credit card immediately as I am not going to make any unnecessary payment on this account. This mail may be traeted as a notice from my side. If it is not cleared I will have to complaint further higher officers.
Please reply immediately as I am worried about this paymest.

T. No. [protected]

I visited ICICI branch Srinagar Colony, Hyderabad on 05/05/09 to take 3 DDs from my A/c. While I was filling the forms my token number came and I could not see the counter number.

1) I rushed to counter 3 where a woman sat freely. I showed my token number and requested her to take the DD forms. she rejected and replied that token was not from her counter. In addition, asked me to go to next counter (4). She was free for 5 minutes as there were no other customers but she did not ready to accept my DD forms.

2) I stand in queue at other counter until my turn. Another woman was there. She told that though I was customer to ICICI bank I have to pay transaction charges Rs. 84/- for the DDs. I wrote the amount on the DDs and asked her to take my DD forms. She replied very quietly that my token number was already called and now she was looking another token so she could not accept the DD forms. She asked me to go to another counter (9).

3) I was already late to my office. So went in hurry to the counter 9. Another gentle man sat in that counter and he was talking with his colleague. He told me to go to counter 4. I said that she herself sent me here. He looked at my face and looked at forms and asked me why I wrote Rs. 84/- as transaction charges it should be Rs.83/-. I told that the woman in the counter-4 told me 84/-. He asked from his counter her and she confirmed that she told me Rs. 84/-. I requested him that I was already late and accept it. He replied that it was not possible. He asked me to wait and went to counter- 4 talked with her. Then some other person met him there and he talked with him too for some time.

I was annoyed too much and stand to leave the bank. He shook his hand signaling for wait. I replied him “I already wasted 30 minutes in this bank neither I have the time nor the patience to waste my time”.



I went to Jubilee Hills, Hyderabad branch. There I got the DDs in 10-15 minutes. They told that I need to pay transaction charges for two DDs and one DD is free.

I experienced the worst service at ICICI branch Srinagar Colony.

I just want to ask ICICI bank,

What does the ICICI bank staff think whether customers are part of their work or interruption to their work?

To whom would they like to give priority whether to customers or friends in working hours?

Does not the staff know the transaction charges?

Then who will know?

Regards,

Siva Rama Krushna,

SAP NetWeaver Portal consultant,

Ph: 40403456 Ext: 2533

Mobile: [protected]

Dear sir/madam

Im account holder in your icici bank branch Pehowa(kurukshetra) here im facing problam with the ATM service. your bank's ATM is not working it is out of service from 10-12 days. even im not able to make transections from other banker's atam machine too with your banks ATM card.

so it is to request you pls conside the matter in favour of your customers to make it corrected so that we can use the facility of this properly.

Thanking you

Bhupender Kumar
Pehowa

dear sir,
today ie 10/08/09 time 10 30am recieved a telephonic call on my phone no [protected] of shri balbir singh who introduced himself as senior officer of icici bank posted at delhi but his behaviour was worst than a class 4 employee.he asked me to invest money so as to earn 16% interst in the bank scheme which i thought was not a realistic deal so i refused to invest, on refusal he acted as degraded official of bank.i dont know why bank has engaged /employed such persons who doesnot know how to talk with a person, i am retired supertending engineer from a punjab irrigation deppt not a oridinary man so you are request to initiate action against him so that he doesnot dare to behave in a irresponsible manner with anyone in future. such persons should be shown door of the bank.kindly give me his details so that i may initiate legal proceedings against him.

It is really very bad experience with the ICICI bank call center, Even I canceled my ICICI bank credit which I am having for last 5 years. I suggest every one should close their connection with this bank which have no respect to the customers.

irrigation department/salary a/c — sir i issued net banking user and password from my home branch last 20-10-2009

sir, I am Rajendra sharma i have a salary a/c in your bank muzaffarpur red cross building branch, i issued net banking user id and password instantly kit no is [protected], and packet no is 46677,and circle code is 09,serial no is 80 sir i have user id and password but sir this is not doing in this time
so plese consider my case instantly
l am wating for your response
plese attached my email id [protected]@gmail.com
and my current mob no is -[protected]
my a/c no is [protected]
thaks regard
Rajendra sharma

abe kisi ka mail update karke comment likhwa rahe ho

sir,
i m an ulip plan policy holder from pehowa icici bank this year 11 th. feb.2010 i want to complaint that there is passed over than a month but still i have not received any policy or any sms on my mobile or any email so i can´t waite for a long time please solve my problem otherwise i will take some action against all the staff members of icici bank in branch pehowa
[protected]@gmail.com
contect me fast

I am completely harassed and amazed at the pathetic customer service by your Bangalore -Jainagar 7th phase branch. I am an account holder of your Bank and I feel that has turned out to be a sin for me. I am also working for a customer service industry and am fully aware of the service levels that are expected from the customer service executives and centre but the services and response I have received is simply nowhere in comparison. Your staff is rude, impolite and extremely unprofessional. More than banking, they need to be taught basic professional etiquette and politeness.

I had applied for DMAT Account and along with the same, I had handed over my Internet banking request to the executive who came to collect the papers. My DMAT a/c has got opened without any hassles but net banking request which was handed over to Ms Pallavi – Customer Service dept has not got processed even after 20 days. No communication on any rejection or reason for not having the request processed was sent to me. When I enquired about the status I got to know that the same is rejected due to signature mismatch but to my surprise how did my DMAT with the same signature got opened which is linked to the my ICICI a/c.

I called up at call centre, spoke to your Service Manager – Mr Mallik, and explained him the entire issue. He promised me to resolve my issue and as a result, Ms Pallavi called me and spoke very rudely. Instead of resolving my complaint, she said, “Your request is rejected due to signature mismatch and this was told to the person who submitted the request. And you can’t complaint about me as I had done my bit and informed to the agent. You should have visited the branch to know the status.”

I am surprised that your executives are still working in Stone Age as they do not know how to use computers or the applications. At least some massage or communication regarding the rejection should have sent to my address. Firstly, they did not process my case properly and top of that Pallavi was using nasty and rude language. HIGHLY UNACCEPTABLE.. These kind of execs are spoiling your companies image and I feel you shouls take strict action against such people.

ICICI Credit Card - HYD Call Centre — 55 minutes call wait but service not done

Hello All,

I would like to share my badest experience with ICICI Bank's HYD Call Centre today (23-rd June 2010) between 8.30 -to- 9.30 PM. while i try to change my office address with them. I was called up them initially and a lady executive told me to come on line by entering my ATM pin number so that she can help me out. For this call i have to wait for around 15 minutes to get answered. I did another 2-3 times the same way in next 15 minutes the call was received by an executive from Credit Card Dept but he is just doing call forwarding to another Dept within the same call center. I was trying to explain my problems but he is just forwarding my call everytime. I went wild with him and asked to transfer me to Feedback Dept, but the Feedback dept is very horrible and no one is there to answer my call. I really went wild next time and asked the executive his name, but it is very tough for me to finally get his name. His name is : Antony Reddy and he is from HYD center. I also shouted with him about my bad experience and asked his manager's name and got is after a bit struggle. His immediate manager's name is : Ismail and his manager name is : Pawan Chopad. I tried to talk to Pawan Chopad, bus Ismail is not allowing for that. I asked Ismail about the Service Level Agreement to answer any customer on call. He explained it's 3-4 minutes. But surprisingly i found out that there are No Employee on Duty to Answer my call from this Centralized Call Center. The IVR system is the worst ever system, i ever experienced with, cause it is accepting ATM pin number every time happily and routing my call with the status that I entered my Date of Birth, instead of ATM pin number. The IVR system is completely screwed up one.

Please raise this issue with concerned ICICI officials who is really interested in bringing up their company to frontline and to improve their service level to atleast as per their SLA.

They have to answer about wasting my time of 55 minutes today, so that these kind of experiences will not repeat to others atleast.

Thanks,
Sriram V.

Hi Sriram.

We deeply regret the encounter you faced. Please email us your contact details at [protected]@icicibank.com. We will get in touch with you at the earliest. Kindly refer "500668" in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear Sir/Madam


I am holding a Demat and also Savings account with your branch in Kolkata, Bhowanipore. Recently I needed a client master list. Your Bhowanipore branch sent a message to the Mumbai office. Later I was advised by your Bhowanipore/ Kolkata branch that the same has been despatched from your Mumbai office to my home address on 16 th of September under courier receipt number B 31507485 through First Flight Courier service. This document has never reached me till date. I have after great struggle managed to get in touch with the customer service of this courier company as their phones always remain unattended. However I came to know that this document has been sent back due to insufficient address. I fail to comprehend this as I am regularly receiving courier packets from different stations without any problems.

My concern now, is how to get this docs. Your Bhownipore branch told me to write to your customer service requesting to send this packet again to your Bhowanipore branch so that I can collect it from there. I am clue less how to solve this riddle of getting a simple document from ICICI ??? I am also not sure whether writing this mail is going to bring any possitive light or not, but I do not have much choice either.
I would be happy even if you are unable to help me at least could show me way how I can get this document. I never anticipated that getting a document from ICICI would be such a difficult job.

For Your Reference:-
My Account number in your Bhowanipore/Kolkata branch[protected]
My Demat Account number[protected]
My residential address:-- 23/C Mohendra Road ( 2nd Floor), Kolkata --700025


However I will be grateful if you can help me out.

Regards
Kaushik Roy

hello, Couple of days before i hav tried to taken my money 7000 at syndicate bank atm..but the amount came is 3800.. but amount debited is 7000..what about the remaining 3200? Where should I complaint?
For the last four years m using icici acc.

I had redeemed my imint points thru net for a product (Tupper ware Tiffin box ) which was initially for some 1550 points and plus i was suppose to receive 50 points on registration which I have not recd till date.
Due to some reason the product was not couriered to me and also the courier co. was not been provided with my Mobile no.Futher the product was returned back to imint and hence i had to again book the same product for 300 more points which I thaught was wrong.

hello sir,
my imint card no. is [protected]. Expiry date of the card is12/17. I want to redeem my imint points. I do not have my pin number. Please provide my pin number to me at the earliest.

Thanks.

I have been alotted i mint card number [protected], till date i have not recived the card. With out the card i cant do anything so kindly do the neccessary formalited at your end. Kindly inform through my email [protected]@gmail.com. the same complient made for me 3 months back that also no reply.

Using my credit card no. [protected] I have purchased one Kodak digital camera from m/s Ankur, Nagerbazar, kolkata on 28.04.2007 on E.M.I. RS. 417/- per month for 24 months basis. From the date of purchase, they have started sending unusual bill adding interest and other charges. After paying their
dues in full also, they are sending RS. 6024/- due bill which they
want me to pay immediately. They have already started threatening over telephone.
I am seeking advice from experts so I can fight against their
fraud and cheating practice.

I HAVE SAVINGS BANK ACCOUNT IN ICICI BANK.I WANT TO DO SOME TRANJECTION THRUGH INTER NET, SO I NEED USER ID AND PASSWORD,
DO REPLY WITHIN SHORT TIME.
MY SB AC/NO IS[protected]


TAHNKING YOU,
UDAY BHATT

Dear Sir,

This is to inform you a serious issue regarding my Credit Card No. [protected]. Please note the following.

(1). Myself settled all the dues in presence of your staff on 25/09/2009 by giving 3 cheques. Please refer the letter which you send to me on 24/09/2009, and in letter clearly mentioned ' the above full & final settlement is being granted on a one-time basis without setting precedent and the settlement valid up to 27/12/2009' for Rs. 20, 000/-. Please note that following cheques are handedover to your person and all the cheques are cleared from my account.
Cheque Details:-

Cheque No. 840016 dtd 26/09/2009 Rs. 3, 000/-
Cheque No. 840018 dtd 20/10/2009 Rs. 7, 000/-
Cheque No. 840023 dtd 20/11/2009 Rs. 10, 000/-

For your kind information, i am receiving lot o[censored]nnecessary message through my mobile to release pending amount Rs. 25, 521.92/-. So please do the needful.

Note: We are unable to attach the copy of letter which you given to me on 24/09/2009.

Thanking You,

Sanoj Paul
Mob: [protected]

V.G.Rangarajan
C/o.Veolia Eau – Compagnie Generale des Eaux
1144, 12th Main, 1st Cross
HAL II Stage,
Bangalore - 560 008
Tel : +[protected]
Mob: +[protected] /[protected]

December 30, 2008

Ms. Chandra Kochhar,
Joint Managing Director ICICI Bank
Mumbai.

Sub : Closure of Credit Card No.[protected]

Ref : (1) My Letter dated 20/06/2008 to ICICI Credit Card
(2) Your Letter dated December 17, 2008

Dear Madam,

First let me congratulate for taking up the prestigious position in the Banking sector.

Secondly I wanted to express my views related to my Credit card issues;

 Your ICICI Bank had issued to me the above Credit Card on 30/06/2004. I was utilizing the facility of Credit Card from time to time. Being a reliable Card Member, I was totally aware of the rules and regulations of the payment of ICICI Credit Card and in accordance with that, I was constantly paying all the bill amounts before due dates. In the year 2007, I decided to close my above credit card account with your Bank. In this connection I requested your Credit Card Division to send their executive pertaining to the final settlement.

 On October 23rd 2007, One Mr. Ravi ([protected]) Collection Agent collected cheque from me for Rs.56, 000/- for closing my credit card account and issued me a payment slip ( Copy Enclosed). I was happy thinking that my ICICI Credit card is closed.

 In the month of March 2008, I received a call from ICICI Bank Mr. Shivakumar ([protected]). He told me that I have to pay further amount of Rs.16, 000/- for the final closure. This made me really mad and I was asking them why you people have not taken any steps after receiving the cheque for Rs.56, 000/-? Why are you approaching me after 6 months? I told them it is not my mistake and I will not pay this money; they threatened me saying that they will put me in defaulter list.

 On March 7th 2008, I received a letter from ICICI Bank saying that they have agreed to consider Rs.16, 000/- in three installments. For which I agreed.

• 1st installment Rs.7000/- 2nd installment Rs.4500/- and 3rd installment Rs. 4500/-

 I told them I will pay Rs.6000/- in 1st installment and remaining two installments Rs.5000/- each and I decided to pay the remaining two installments by giving 2 post dated cheques, for which they said no sir, we will come every month and take the remaining cheques.

 1st installment March 2008 cheque for Rs.6000/- dated: 08/03/08 was handed over to Collection Executive Mr.Satish. (copy enclosed)


 2nd Installment April 2008 Cheque for Rs.5000/- dated: 09/04/08 was handed over to Collection Executive Mr. Devendra. (copy enclosed)

 For 3rd Installment May 2008 payment, nobody called me till 8th Of May, then I made a call to Mr. Shivakumar and asked him to send a person for the 3rd and final payment to be made by me, he said he will send, but nobody called me or given any instruction pertaining to the 3rd installment payment.

 On June 9th 2008 again Mr. Shivakumar called me and said sir you did not pay 3rd installment in time. So you should immediately make the payment. I told him, you said you will send somebody in the month of May itself why you did not send any one for me to make the 3rd installment. For that, he did not answer to my question but was requesting to make the balance payment of Rs. 5000/- and the same was paid to Mr. Suhahi. (copy enclosed).

 On 20th June 2008, I wrote a letter to the Branch Manger, Credit card Division and copy to Mr. Shivakumar, requesting them to send me the closer letter of my above credit card account. There was no response to my letter but after exactly six months, ICICI bank sent me a letter dated Dec 17, 2008, informing me that Unpaid outstanding dues with respect to your ICICI Bank Credit card account No: [protected] and lien intimation / predebit from your saving Bank Account no:[protected] towards the outstanding (copy enclosed for your reading).

I was shocked to see this letter and immediately I tried to call Mr. Anand on[protected] which was continuously ringing but nobody attended.

 On 20th Dec 2008 I visited the Office on Bommanahalli pertaining to the issue; I met Mr.Zaheer and informed him why you people are purposely allowing six months gap for recovering the penalty. Why you people did not approach me to pay the penalty in the month of June itself. Why you should wait till Dec? Why don’t you send me the letter in the month of June itself?

Mr.Zaheer told me to approach the Customer care centre.

“Always your Bank advertisement says that your money is secured with ICICI Bank”. How it is correct with holding my money of Rs. 16, 736 /- and not allowing me to with draw money also dishonour the cheque issued to ABN Amro Bank and your bank charged me Rs.393/- towards return cheque / insufficient funds dt: 19/12/08. Hence I request you to release the withheld money immediately to my account No:[protected]. Which is not my fault?

I am ready to pay the penalty providing if it is reasonably charged to me.

I am requesting your goodself to look into the matter and inform your bank not to debit also inform your concerned staff to release the withheld money at the earliest.

Please consider my request based on my relationship with your Bank.

Incase If I don’t get the justice from your Bank I am sure I don’t have any other option except to approach the law and Credit Card Association and bring the matter to the notice of RBI

I am sure Madam, you will consider my request.

Wishing you Happy New Year in advance!! I pray to God that your efforts should turn into great achievements in the coming New Year

Best Regards,



Rangarajan.
CC to Mr. K.V Kamat, Chairman
Mr.Madhivanan, Senior General Manager
Mr. H. Mehtra, Nodal Officer
Mr. A. Kamani, Head Customer Service
Mr. G. Anand
Customer care centre, Hyderbad

hi frinds

i have an savings acount with icici bank, btm branch bangalore, the minimum balance was Rs5000, sudenly they increase it to 10000 without informing me, & charged 978 as not to maintan minimum balance, why they doing like this, giving harassment or monopoly.

ICICI Bank - Credit Crad — Details Regarding Warrants me.

Dear Sir,

Please refer to my Card No.[protected], yesterday dated 19.03.09 I received a call from the local police station stating that you had longed a complain against me for the Cheque getting bounced. As per my knowledge and as per the bank statement the Cheque issued to you was duly accepted and got cleared.

You are requested to provide me the details against which u have longed a complain in police station.

Additionally I would like to inform you that from past 6 month I am receiving calls from your bank inquiring for Mr. Shetty and i have continuously informed u that the number is in the name of Vatsal Dave and I don’t know MR. M S Shetty about whom u are talking.

Such calls and false complains disturbs us and lead to mental harassment and trauma against which necessary actions would be taken if it continues.

Need a detail explanation. Please noted my Cell no. [protected]


Waiting for your reply.

Thanks & regards


Vatsal S Dave.
Ahmedabad, Gujarat

can some one please mail me the direct e-mail id of Chandra Kochher please, my id is [protected]@gmail.com. i am in urgent need to send her a complaint

Hi Sir,

I had a credit card of Barclays Bank, Some one made a online transition using my card without my notice. Two days after transition I received a call from Barclays bank that I have made a online transition for which do I want to go for installment. I said to executive that I have not made any trasition and you are informing me now after payment from my card, Then I send all the details to the barcalys bank and bank sent me some details of disputed amount. I have filed a FIR in police against that person who made this transition. Now Police want some details from barcays, but bank is not cooprating with policy, even I am paying for those transition which I not made.
My card is blocked since that day when I received call for installment.
So please help me to know, will I have to pay to the barclays for those disputed amount also?