ICICI Bank Complaints & Reviews

14906577 otp not coming. Unable to login into app.

I would like to bring it to your notice that, the amount of 999/- has been deducted from my icici account and the transaction massage VSI /AMAZON /STAN UPI[protected]. neither had I done any transaction nor did I any OTP during the transaction. Amount debited date[protected]. Cloud you please assist me regarding this .pls find the attachment regarding the same. So pls necessary action immediately.

Adjustment Debit for Standard Toll Charges for the Tag Account No. : 22135417 with Ref TripNo:[protected] on Transaction date time[protected]:27:51 for Amount: Rs. 1, 173.00

Try to connect with customer care but they are not able to solved.. Pending from long time.

590 rupees are cutting to my salary account. Whenever my salary comes to my account 590 cutting 2 or more time to my account. This ruppes are continuously debited from lockdown.

I complaint in my home branch but officer is not answered properly about it.

Dear Sir/Madam,

With deep regret I have no other alternative than to address this mail to you. All my efforts and patience with ICICI Bank have been exhausted and addressing my grievance to you is the only alternative I have to solve my problem.

I am a NRI client of ICICI Bank MG Road Bangalore Branch for more than a couple of decades. I am residing in Doha, Qatar.

Furthermore, I transferred Rs 139, 281 to my brother's account with Karnataka bank, Bijai, Mangalore branches on 25 January 2021 without knowing he has closed his NRE account with Karnataka bank. Ever since, I have been literally begging and my cries with ICICI to return the funds to my account have been fallen on deaf ears. I wrote countless mails to ICICI Customer Service, sent online complaint on ICICI website, made numerous calls to my Relationship Manager, made numerous calls to Karnataka bank Manager wrote countless messages on WhatsApp, called Branch Manager of MG Road branch and sent him mail too (should you require proof of all the above messages, will send them upon request). I even sent a mail to CEO and MD of ICICI band Mr. Sandeep Bakhshi on 8 April for which I am awaiting a response as I am not sure if at all I will receive any response. Karnataka bank in their mail dated 8 April 2021 has once again transferred the amount back to ICICI to be credited to my account. This is the 3rd time Karnataka bank has transferred the money to ICICI and ICICI is not taking any action to credit the amount to my account. I requested to provide me the contact details to address this issue. However, other than sending a No reply response no one is taking action or should I say they just don't care what I am going through. I am begging ICICI Bank for my own money.

I am humbly requesting you to take appropriate action and instruct the ICICI Bank to credit the amount to my account. Furthermore, I also request you to arrange compensation of interest for the period plus for the frustration, agony, time and money I spent to resolve this matter.

I am expecting a quick action from you.

Rosa Veronica DSouza

rosaveronica.[protected]@gmail.com
+[protected]
+[protected]

Respected sir,

I am Soumya dosi, I have an account in ICICI bank, on 6th of April charges were applied and my money was deducted from my account, 2 times that day and on 7 the of April again 3 times my money was deducted from my account and same charges were applied.
on every charge 590 INR were deducted, the name of the charge is (ECSRTNCHG...)
PLEASE SEE THE SCREENSHOT IN THE ATTACHMENT BELOW
PLEASE PROVIDE THE SOLUTION TO RECOVER THE AMOUNT

THANK YOU

I am unable to use my UPI id. Every time I try to make a transaction, it shows "Your transaction could not be processed" with [protected]@0084. I don't even know whether my UPI id exists or not. Please help.

We bought the POS machine from ICICI Merchant Services in November 2020. Since that day, we have been facing issues with incorrect charges being debited from our bank account. The charges we were informed of the lifelong services is Rs. 4000/- + GST. and now, we have paid more than the agreed amount.

Representative from ICICI (Santosh Gurav, RM Code - 22802) is the person who has trapped us in this contract.
When we call ICICI Merchant services, they just do not respond nor do they listen to our grievances. They just want money from us and do not care what the end consumer is facing. Between January - March 2021, they have debited nearly Rs. 30, 000/- from our account.

The most interesting part that we came to know in Jan 21 was that if we do not use the POS machine within 45 days, they will charge us Rs. 15, 000/- + GST. fee for it. Now, this is hilarious. We have to pay for the POS machine even if its not used. This was not something that Santosh had informed us.

We somehow got hold of his boss (Maxwell Kinny. Mob# [protected]) who assured us that the issue will be resolved and the payments that have been incorrectly debited will be credited back to our account. This was on 16th March 2021 and till date nothing has moved. We are calling him numerous times and he just does not respond.

By raising this complaint, i want that the culprits like these should be punished and ICICI should look at taking strict action against them. Furthermore, we need the amount to be refunded ASAP.

Kindly connect with me at [protected]@gmail.com.

I am getting charged DcardFee every year 588 without my consent. This was not happened Previously,
From last 4 years consecutively, I saw this issue,

I had done Lakhs of Turnover Transaction, feeling worry to use this Private Bank.

Deducted 588 on these dates, They did not informed us regarding this how they can deduct, Is it my mistake to take ICICI as Salary Account.

26Feb 588 2019
25Feb 588 2021
27Feb 588 2020
23Feb 588 2018

Please Consider this and provide refund and going forward, I will not use ICICI bank and also will recommend to saw this type of scams in all Scamming websites before seeing ICICI Offers

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure

I hve been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure.

Hi, i can't use my credit card as transactions are getting declined saying "Dear Customer, your transaction of INR 50, 775.00 on ICICI Bank Credit Card XX5004 is withheld due to security reasons. Please call our Customer Care".my email is [protected]@gmail.com and number [protected] so please address the issue at the earliest

Ppl/wpp policy deduced 1899 from my bank account without any consultant..i request you to get my money back

Without any notice, ICICI bank has deducted 590 rupees with
Transaction Description: ECSRTNCHG070421_SR[protected]
Transaction ID: SB498800
Date: 09 Apr '21
Amount: 590
I want proper justification and money back. This has happened several times with small amounts. This cannot be tolerated. The bank should intimate any deductions like this or a simple SMS/email would suffice. Kind revert back as soon as possible.

Regards,
Reshma M N

I have tax saving bonds 022000 TSB
I want to know how can I redeem it

ECSRTNCHGS was charged twice from my account. one on 12-March-2021 and the other on 17-March-2021. I have already made my EMI payment to axis bank through netbanking on 12-March-2021. still axis fired an ECS on 17-Mar-2021 because of which I guess I am charged wrongly twice. Please co-ordinate with Axis bank and revoke back my charges.

Vinod Prajapati from ICICI Housing Loan department has taken around 4, 000 Rs as processing fees and 15000 Rs as insurance amount for doing my Balance Transfer from PNB Housing Finance Ltd. to ICICI Housing Loan.
Vinod had confirmed that the loan is sanctioned and will be disbursed soon and took the above money from me in the month of November 2021.
Later he changed his words and said the Loan cannot be sanctioned but the paid amount will be reimbursed in 10 to 15 working days.
Since then i've been been following up with the entirre team (inclusing his superiors over whatsapp, calls and emails) and no one is responding.

This is a clear case of fraud and need your help in getting my hard earned money back

Hi,

Amazon pay credit card number- [protected].

I have been charged Intrest amount of approx Rs:3000/-. In Feb statement.

It was just 2 days delay & it was for the first time as i was not in India so i wasn't able to receive any otp or messages on my number.

I have registered complaint with customer care as well saying that they will be calling to discuss the same. But i never received any call.

Request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than discontinuing this credit card.

Regards,
Vicky Bhanushali
[protected] / [protected]

My upi ID is frozen from 2 years. I don't know how to get it back. And I don't even know why they have done that