IndiGo Complaints & Reviews

The PNR number are (1)MCHWTK booked on 6th Aug 2014 for Rs.72, 174. and (2) V43324 booked on 7th Aug 2014 for Rs.12, 029.. The above amount are paid by using debit card Rs, 29207/- Rs 40, 000/- by using credit card and Rs. 15000/-- by cash Total Rs 84, 203/- was paid. I cancelled the both ticket on 10th September 2014. I was paid the cash amount of rs.15000/- instantly at the Indigo counter. On 17th a sum of Rs.11829/- was refunded to...

Dear Sir/ Madam, I made a booking with IndiGo airlines for 2 return tickets from Bangalore to Hyderabad. The booking reference number is H3WW4S and the total amount charged was Rs.9238/- Due to unforeseen situation I had to cancel my booking which I did today. Almost 3 months prior to the date of journey. To my amazement I see that the cancellation charges charged by the airline amounted to Rs.7000/- almost the entire amount !!! I spoke...

dear sir/madam, i travelled in your flight from kochin to chennai on 12th of sep 2014. it was the first time in my life i used a flight to travel to my destination, since i was travelling for the first time i didnt knw about where to give my luggage . as i saw many travellers for the same flight carrying thier luggage with them, even i did the same. my bag was a bigger bag, and when i went for boarding the plane, i noticed that my bag...

Sir, I take a indigo ticket chennai to kolkatta on 18/09/2014 morning 4:49 AM. i finish my security then, scanning, next i go to boarding, at 5.00Am The boarding counter girl talk to another guy, dont care my boarding .after 5 minits later, she ask me i close the boarding counter.I request that girl;then boarding incharger Mr.Ravi.dont accept my boarding. Nobody guide at last time . We choose for flight travel for emergency. But they are...

I booked Indigo flight 6E 433 from Bangalore to Kolkata on 17th September. The flight was supposed to depart at 11:10 am and accordingly the boarding gate should be closing at 10:25 am. I reached the counter at 10:25 and was asked to go to counter no. 33. However the lady there was busy in sorting some other problem and asked me to wait. 5mins later she asked me to move to counter 31 since she was still unable to sort out the previous problem....

I Dr. (Mrs) MINATI RATH was coming back from Mumbai to Delhi with my office colleagues by Indigo Airlines 6E 186 on 5thSeptember, 2014 (Departure at 5.35 PM). Fourteen of colleagues were traveling & five o[censored]s were in one row (Number 27). Mine was 27D and to my left and right were Dr. Abha Dhuriya (27C) and Dr. Chhaya Tiwari (27E) respectively. Two of your airhostesses (Rinee and Stephe)were very rude and arrogant not only by me but...

I was planning to travel
through indigo as usual but while booking the flight I have come across a
caution before doing the booking that the credit card holder should be
travelling alone with the passenger if the booking is done from abroad. How is
that possible?? I am a house wife not having any credit card travelling with my
child without my husband who is a card holder. I couldn’t do the booking...

I had quite the experience with Indigo airlines headed from Kathmandu, Nepal to Delhi, India. So much so that I felt the need to write a well detailed blog as to why I wouldn't take Indigo again. My first and hopefully last negative review I will ever post - but so necessary to share with others looking to fly Indigo! http://giveforgranted.com/2014/09/indigo-indi-no-delhi-india/...

I had a booking on JetConnect flight BLR to Kochi for 14.05 hrs...as I came to the airport too early, I checked up with Jet Counter whether check - in opened or not. They informed me Its indeed opened..but requested me whether I can travel other airline (1 hour early too) as their flight is overbooked. I was happily agreed as I can reach home 1 hour early. Then Jet staff took me to Indigo as there were tickets available on 13.00 hrs flight...

I had booked a flight from BBi to MAA and back to BBI - i had used the ECHECK option. I have a 2 year old child. Each time Indigo generated 3 different seats each in different rows which are no where near. Do you want my 2 year child to fly alone in a different seat?...

Dear Sir, I had booked on indigo flight from Bangalore to Delhi on 19th august on flight No:6E 122 at 5.20 PM Booking Reference VC3DPN I have booked for Non Vega Meal &Nona/c Drink (NVML). But I was not served the food the air hostess collect the meal coupon. Saying the amount will be revert back to your account. But till this date the amount is not revert back to my account so please look into this matter and revert the money...

I anil s reddy booked my ticket from srinagar to hyderabad on 30 jun 2014 for 28 sep 14 (Doj) through my friend's indigo id.

I entered my name and contact information for booking but the ticket originated on the name of my friend.
My name and informations are showing in contact information instead of passenger name.
I immediately contacted thier call center but they refused to change and rectify thier mistake....

I paid RS.40608/- through my SBI internet banking against air ticket for JAIPUR HYDERABAD JAIPUR.
Amount was deducted but no ticket was confirmed or issued. I am giving below the details from SBI.


25-Aug-2014
(25-Aug-2014)


TO
TRANSFER
INB Indigo Airlines INDIGO_AIR Payments


MSBI[protected]IGY6494118
TRANSFER TO[protected]br...

Hi Our Indigo flight 6E 109 scheduled at 6.25 am, 14th Aug 2014. from, Delhi to Bangalore . We did a checkin and got the boarding pass as well and our luggage was also boarded onto the flight . But when we reached the boarding gate . It was showing gate closed . and when we consulted and contacted the Indigo Staff by showing the boarding pass, they said that tthe flight is at 8 AM for BLR(which was the next flight for BLR) . They even...

Dear Indigo Team, I still await a response on this email. This is highly disappointing and poor customer relations. D. K. Bassi From: [protected]@hotmail.comTo: customer.[protected]@goindigo.in Subject: FW: Reporting Damaged Checked-in LuggageDate: Fri, 1 Aug 2014 10:39:19 +0530 Forwarding this email again.From: [protected]@hotmail.comTo: customer.[protected]@goindigo.inSubject: FW: Reporting Damaged Checked-in LuggageDate:...

I had booked a round trip ticket for 2 people.. The total cost was about 8600/-, i had booked it during offer period. Today i had to cancel it for some reasons and the amount they charged is 7000/-.. If penalty is 750 so for 4 tickets its 3000 and include tax and convenience fee, it can still stretch too 4000.. How the hell can they charge 7000 for a ticket which itself was 8600....

I booked tickets today using the Cleartrip application with Ingigo by mistake i booked a Delhi Pune return rather than a Pune Delhi return on realizing my mistake i immediately cancelled the the booking in less than 50 minutes but i have been levied with a cancellation of 12000 Rs after complaining with Syed in Indigo Customer services he agreed to give me a goodwill of 3000 which to my mind is not good enough . I should not be penalized...

I booked a ticket with IndiGo on the 15th of July. Flight Details are as follwos :- > Booking Reference : IY3QPQ > Date of Travel : 24th August 2014 > Flight 6E 283 > Amount : Rs.3599 Due to some urgent issues, I had to cancel the same on 7th August 2014.( IndiGo charged : Rs.100 as non-refundable convenience charge) While cancelling, I could no where see mention of refund amount. I received a mail telling me that Rs.1600...

Dear Sir/Ma'm, We Nitin Handal and family a frequent traveler with Indigo airline from Muscat to Mumbai and back along with my family. On my return journey to Muscat on 29th July 2014 (refer enclosed boarding pass for your reference); I am very disappointed when we received our baggage in very bad conditions. Please refer enclosed snap shots taken in front of Muscat Airport baggage tracing relationship (Oman Air) and Indigo airline authorities...

I have taken ticket from trivandrum dubai and cancelled in trivandrum airport customer care, but refund did not received yet, details are given below Ref no: EDM32B booking date: 27 mar 2014 passanger name: Sadhik Ebrahimkutty email id : [protected]@arabiancan.com...